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Today on SoTellUs Time I will share how fighting for my life in the hospital with Covid and pneumonia taught me to be present, focused, and in the moment. We will share how doing this will improve your company, create better relationships, give you more time, and improve your overall life. Let's discuss

It's time to reflect on last year. Now don't get depressed! 2020 is over and it's time to kick butt in 2021! Let's talk about how you can look at last year and change the things that you didn't like about yourself and your business.

You can’t see the label from the inside of the bottle. Sometimes you have to step out of the business and get a different perspective. Let's discuss the different ways to grow your business.

What is swag and why buy it? It's the end of the year and now is the time to get all the write offs, build moral, and market your business. Let's talk about the do's and don'ts when it comes to swag.

Now is the time to reflect on the year, business, and your fuel level. The state of your company is a reflection of you. Taking the time to celebrate, refuel, and enjoy life is essential to the health of your company. Work hard but play hard as well. Let's discuss improving your company.

What are you doing to keep your customers excited after they purchase? Some companies like Mercedes Benz do a really do job at this. On today's episode we will discuss some business basics for keeping your customers excited. Don't miss this one, we give specific examples of companies that do and don't do this well. Your business will be better for it! Plus we have a lot of fun in this one :-)

Most people aren’t “loyal”, Customer Loyalty is one of the best ways to increase profits and build a sustainable business. It’s all about the environment you create, the expectation you set, the attitude you approach customers with, and the communications you send out to connect with customer. Today we are going to give you 4 ways to earn and build customer loyalty...

Tis the season to give thanks and we have the perfect challenge for you this week. Change your business for the better. Let's discuss...

When uncle sam comes knocking you better answer. A big mistake business owners make is not preparing early enough for that inevitable day the government comes looking for their piece. Let's discuss some business basics that will make your life so much easier as an entrepreneur.  

Black Friday is the biggest shopping day of the year for retail businesses. However, other types of businesses can leverage this day to pad their bottom line before the end of year. Don't miss out...

Every business will deal with customers who are upset. There are 5 key steps to resolve these situations where "everyone wins". 

Every Entrepreneur wants to build a business that gives them an amazing lifestyle. However, many end up sacrificing the opportunity to build a profitable business just to fund their lifestyle.

 There is a big difference between being efficient and being effective. Let's talk about the problem and the solution...

To often business owners think that providing a good service is enough. Today we talk about going from good to great! It's all about the little things that make all the difference. Let's get started talking about the business basics...

People will tell you how you should change your business to fit their needs but sometimes you just have to say No to protect yourself and your business. Not every deal is worth doing.

One of the best parts of business is providing a great service and getting paid for it. However, it can also be a very frustrating part of your business. Lots of companies struggle keeping up with or collecting payment. Today we will discuss how to remove the friction from collecting money :-)

We are a "Microwave Popcorn Society.” All we have to do is click cook time, punch in 2 minutes 30 seconds, and hit start. However data showed this created to much friction. Today we discuss part 1 of "removing the friction". Let's get started...

Today we will discuss the following: Don’t waste time and resources Know the difference between a calculated risk and endangering your business There are no shortcuts to success

Did you know that it's time to celebrate in 2020? Hundreds of thousands of businesses closed this year so far! Over 55% of businesses that closed in march will never re-open! So why am I saying it's time to celebrate? Let us show you! 

The last thing a customer wants to hear is the word No when it comes to customer service. Great customer service starts with a Yes!