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Companies must change the way they operate to combat increasingly sophisticated cyberattacks across ever-expanding attack surfaces. What we learn from one attack can help us protect against the next. Because the next attack is always on the horizon. What should you do to raise your defenses?  SolarWinds President and CEO Sudhakar Ramakrishna and cybersecurity expert and Krebs Stamos Group Founding Partner Alex Stamos discuss our plan for a safer SolarWinds and customer community – grounded in principles you can follow to secure your enterprise.    Sudhakar addresses the steps SolarWinds is taking to:   Further secure our internal environment  Enhance our product development environment  Ensure the security and integrity of our software  Part of that work is drawing on the experience of cybersecurity experts like Alex – founder of the Stanford Internet Observatory, and recognized security technologist – who led security teams at Facebook and Yahoo through significant security challenges and continues to do so for companies like Zoom and SolarWinds.  Alex details what you can learn from this most recent cyberattack – and others like it – to change how your organization operates.   • Learn to audit your cloud trust relationships  • Learn to build for code integrity  • Learn to centralize your monitoring to accelerate detection and speed response  • Learn to document network dependencies to better control access  • Learn to enhance permission rules and risk-based authentication  This podcast is provided for informational purposes only. © 2021 SolarWinds Worldwide, LLC. All rights reserved. 

The relationship IT professionals have with upgrades can sometimes only be described as “fraught.” Reasons range from the cost in terms of time and lost opportunity to “nothing in that update seems very exciting.” Of course, the benefit often exceeds the effort needed. In this episode, Head Geeks® Chrystal Taylor and Leon Adato are joined by SolarWinds® Sales Engineering Manager Mike Driskell to make the case for upgrading regularly. This podcast is provided for informational purposes only. © 2020 SolarWinds Worldwide, LLC. All rights reserved. 

The more things change, the more they stay the same. Although this adage holds much truth, it’s important to understand how it applies to the digital transformation we’ve witnessed this year.  We’re in what’s truly a new normal. In this episode, SolarWinds Vice President of Security, Tim Brown—joined by Christopher Kissel, research director, Security and Trust Products at IDC—will walk listeners through the new era, what to expect when it comes to digital shifts impacting security, and how to properly address and embrace these changes for success.  This episode of TechPod is brought to you by SolarWinds in honor of Cybersecurity Awareness Month, as we explore what digital transformation means to security best practices. Check out the SolarWinds Trust Center for lots of good information on security including our sponsored research, compliance and certification links, product information, and more. Visit www.solarwinds.com/trust-center   This podcast is provided for informational purposes only. © 2020 SolarWinds Worldwide, LLC. All rights reserved. 

Every year, on the third Tuesday of September, we celebrate IT Pro Day – a day set aside to recognize all tech pros and the work they do. For some obvious reasons, this year we ran a survey to find out how IT folks are holding up. The answers we got back were by turns insightful, funny, and touching. In this episode of SolarWinds® TechPod, Head Geeks™ Chrystal Taylor, Liz Beavers, and Leon Adato look at what those answers reveal—and share some of their own thoughts about the questions as well.  This podcast is provided for informational purposes only. © 2020 SolarWinds Worldwide, LLC. All rights reserved. 

For campus IT, “back to school” holds an entirely different meaning for the Fall 2020 semester. On this episode of SolarWinds® TechPod™, Head Geek™ Liz Beavers is joined by Jenny Reeves, operations program manager for a K-12 school in Atlanta. They’ll recount the Spring journey as schools pivoted mid-semester to virtual classrooms, applying lessons learned as many schools currently face moving targets for re-opening and/or virtual learning. Join Liz and Jenny as they help IT leaders in education navigate the new different.    This podcast is provided for informational purposes only.  © 2020 SolarWinds Worldwide, LLC. All rights reserved

Security operations and IT operations have a lot of differences, but more similarities than you may think, especially as their worlds are merging more quickly than ever before. This presentation will delve into research driven by in-depth conversations with professionals from both groups, examining some of the biggest challenges they see separately—and in working together more effectively. Going beyond traditional surveys, the findings will provide deeper insights into what’s needed to overcome these challenges. Supportive quantitative data will also be highlighted.     You’ll hear directly from SolarWinds® Vice President of Security, Tim Brown and IDC Research Director of Security & Trust Products, Christopher Kissel. They’ll take you through the research and leave you with some actionable steps to accelerate the transformation of your IT and security operational collaboration.    This episode of TechPod is brought to you “Accelerating Transformation With Security and Operations Collaboration Best Practices"—a new research info brief from IDC, sponsored by SolarWinds. Hear about the latest research highlighting how to transform your security operations and IT operations for better collaboration.    This podcast is provided for informational purposes only. © 2020 SolarWinds Worldwide, LLC. All rights reserved.

What do IT managers and managed service providers (MSPs) have in common? They both manage a sea of desktop devices. Join the SolarWinds MSP™ Head Nerds while they discuss the challenges and successes of deploying, managing and securing the multitude of desktop devices in various environments. This episode of SolarWinds TechPod is brought to you by SolarWinds N-central® remote monitoring and management platform. N-central can manage from 100 desktops to tens of thousands. Keep devices patched, secured, and backed-up while also providing quick and easy access for remote support.  This podcast is provided for informational purposes only. © 2020 SolarWinds Worldwide, LLC. All rights reserved.

For many people, February 2020 marked the point when everything changed: When schools, stores, religious institutions, and businesses began to shutter their physical locations and we all began grappling with ways to turn our homes into multi-purpose office, gym, schoolhouse, and pet centers. But that was then, and the challenge businesses now face is the inverse—people coming back to the office. How are organizations planning to un-ring the work-from-home bell? More to the point, how are IT departments helping their organization craft a successful Return-to-Office (RTO) plan and ensure disruption to both the business and the IT team itself is minimized.   This episode of TechPod is brought to you by the SolarWinds IT Trends Report 2020: The Universal Language of IT. Explore the priority areas tech pros manage in a world where roles have converged, and the reality of how it's affecting skill sets across IT departments and non-technical areas. Visit it-trends.solarwinds.com. This podcast is provided for informational purposes only.© 2020 SolarWinds Worldwide, LLC. All rights reserved.

The SolarWinds® IT Trends Report 2020 explores the evolving role of technology in business and the tech pros in charge of driving business performance. This year shows there’s less focus on emerging technologies like AI and edge and more focus on cloud computing, hybrid IT, and security. Tech pros also report increased responsibilities but decreased resources. In this episode of TechPod™, Head Geeks™ Chrystal Taylor and Leon Adato are joined by The CTO Advisor himself, Keith Townsend, to explore what this latest survey means to IT professionals and the businesses they help support.  The focus transition from physical infrastructure to cloud based apps and services is expected to continue to increase with a skill focus on APM and security and compliance rising in tandem. In addition, tech pros are expected to develop non-technical skills to operate within cross-functioning teams where business-level communication is critical.  This episode of TechPod is brought to you by the SolarWinds IT Trends Report 2020: The Universal Language of IT. Explore the priority areas tech pros manage in a world where roles have converged, and the reality of how it's affecting skill sets across IT departments and non-technical areas. Visit it-trends.solarwinds.com.  This podcast is provided for informational purposes only.© 2020 SolarWinds Worldwide, LLC. All rights reserved.

As COVID-19 forces employees out of the office in masses, many IT departments have been tasked with keeping productivity high and entire organizations operational. How are IT leaders preparing, both long-term and short-term? What challenges are popping up in supporting employees as they work from home? And how can the IT service desk smooth the transition and manage the influx of unfamiliar tickets as organizations adjust? Azunna Anyanwu, IT Director at Aronson LLC, joins Chris McManus to discuss the ways his team prepared to support remote work through the service desk, and some of the unanticipated challenges working from home has presented.  This episode of SolarWinds® TechPod™ is brought to you by SolarWinds Service Desk, an ITSM solution built for more than just tickets. Request a demo of Service Desk and start connecting employees to IT support through live chat and a requester mobile app. SolarWinds Service Desk—IT just got a new reputation. Visit SolarWinds.com/service-desk This podcast is provided for informational purposes only.© 2020 SolarWinds Worldwide, LLC. All rights reserved.

The SolarWinds® Cloud Confessions 2020 survey explores how extensively technology professionals are using APM tools, whether on-premises or for SaaS-based application management, and how they monitor these environments. One of the things the survey revealed this year was the introspection our colleagues in tech are doing about the changing nature of tech work; the relationship of IT to the business; and how our experience should have taught us by now to expect disruption in these moments  significant change—no matter how carefully we try to formulate our plans.  Head Geek™ Leon Adato and guest Adam “the Automator” Bertram discuss the survey and changing APM realities for Tech Pros. This episode is brought to you by the SolarWinds® APM Suite. Simplify your full-stack monitoring for hybrid, Azure, AWS, and other cloud-native IT environments and gain valuable performance insights across user experience, applications, services, and infrastructure. Visit https://www.solarwinds.com/apmsuite.  This podcast is provided for informational purposes only.© 2020 SolarWinds Worldwide, LLC. All rights reserved.

The SolarWinds® Cloud Confessions 2020 survey explores how extensively technology professionals are using APM tools, whether on-premises or for SaaS-based application management, and how they monitor these environments. This year’s survey shows most tech pros are using APM tools in a troubleshooting capacity and not as part of proactive APM strategies to achieve optimization. Head Geek™ Leon Adato and guest Adam “the Automator” Bertram discuss what's holding companies, teams, and individual contributors back from integrating their APM solutions into their environment.  This episode is brought to you by the SolarWinds® APM Suite. Simplify your full-stack monitoring for hybrid, Azure, AWS, and other cloud-native IT environments and gain valuable performance insights across user experience, applications, services, and infrastructure. Visit https://www.solarwinds.com/apmsuite.  This podcast is provided for informational purposes only.© 2020 SolarWinds Worldwide, LLC. All rights reserved.

When it comes to IT security, it can feel overwhelming. What needs securing and at what level? How do you prioritize? But when considering risk, this is very different conversation. Changing the conversation from security to risk helps shape an informed and balanced approach. Tim Brown discusses how to apply a risk-based model for security success and how to balance convenience with security to avoid slowing productivity or creating obstacles.  This episode of SolarWinds® TechPod™ is brought to you by SolarWinds Security Event Manager. Improve your security posture and quickly demonstrate compliance with our lightweight, ready-to-use, and affordable security information and event management solution.  This podcast is provided for informational purposes only.© 2020 SolarWinds Worldwide, LLC. All rights reserved.

What is employee engagement and what does it have to do with IT? Andrew Eardley-Day, ITSM system administrator for Betfred and Joey Brown, product manager for SolarWinds ITSM join episode host Chris McManus to discuss the importance of versatile service desk engagement methods for employees, including how IT can offer omni-channel engagement, ways ITSM can learn from consumer product support, and how IT bears more responsibility than ever for the overall employee experience.  This episode of SolarWinds® TechPod™ is brought to you by SolarWinds Service Desk, an ITSM solution built for more than just tickets. Request a demo of Service Desk and start connecting employees to IT support through chat and a requester mobile app. SolarWinds Service Desk—IT just got a new reputation. Visit solarwinds.com/service-desk.  This podcast is provided for informational purposes only.© 2020 SolarWinds Worldwide, LLC. All rights reserved.

On this episode of SolarWinds TechPod, our host Patrick Hubbard, SolarWinds Head Geek, is joined by Mike Pfeiffer, a twenty-year tech industry veteran who’s worked for some of the largest technology companies in the world, including Microsoft and Amazon Web Services (AWS). We'll help you make sense of cloud and application performance management (APM), starting with which cloud provider is best for your needs, spanning multi-cloud strategies and the rise of custom applications, and ultimately, how tech pros should be managing all this added complexity with APM.  This episode of SolarWinds® TechPod™ is brought to you by the SolarWinds APM Suite. Simplify your full-stack monitoring for hybrid, Azure, AWS, and other cloud-native IT environments, and gain valuable performance insights across user experience, applications, services, and infrastructure. Visit https://www.solarwinds.com/apmsuite.  Comments about this episode? Have ideas for future topics? Tweet us @SolarWinds using #TechPod   This podcast is provided for informational purposes only. © 2019 SolarWinds Worldwide, LLC. All rights reserved.

Phishing and malware are scary enough, but the number one tactic used by bad actors to get access to and take over accounts is something different: using compromised credentials. Why? Because it’s so easy! Data breaches happen almost constantly, and credentials get leaked. At the same time, people are prone to reuse the same few passwords across all their accounts. These two facts spell trouble, as it’s almost impossible for an IT professional to know if working credentials to their company email or CRM are floating around the dark web. Almost impossible that is, until now.  SolarWinds TechPod™ episode host Brandon Shopp, VP of product strategy, security, compliance, and tools discusses the threat landscape and what can we do about it, with Chris LaConte, chief strategy officer at SpyCloud.  Related Links Check your breach exposure with SolarWinds Identity MonitorVerizon Breach ReportSolarWindsMore SolarWinds TechPod Episodes This episode is brought to you by SolarWinds® Identity Monitor. Check whether your credentials have been found in a data breach and get notified about any future breach exposure. Visit solarwinds.com/identity-monitor.  Comments about this episode? Have ideas for future topics? Tweet us @SolarWinds using #TechPod   Who is behind this TechPod episode?   Rene Lego (production/engineering), Alyssa Garza (co-producer), Brandon Shopp (host), Chris LaConte (guest).   This podcast is provided for informational purposes only. © 2019 SolarWinds Worldwide, LLC. All rights reserved.

Futureproofing. It’s a buzzword you hear a lot these days, but it can mean quite a few things if you’re an IT professional. Forecasting your next round of hardware upgrades? Sure. Migrating to the cloud, adopting the next whatever as a service, building out long-range budgets? Yup. Or maybe your current role now necessitates leveling-up IT skills for an evolving job title? The list goes on. At the end of the day, futureproofing has really become a larger exercise in adaptability and how you as an IT professional, your IT department, and your company navigate the endless change we’re all challenged with in this business.   Join this SolarWinds TechPod episode host Kevin Sparenberg as he delves into part two of futureproofing with Jez Marsh, Founder of Silverback Systems, Ltd., and Brad Cline, Director of IT for SolarWinds.    Related Links:  More Future-Proofing THWACKcamp SolarWinds More SolarWinds TechPod Episodes This episode of SolarWinds TechPod is brought to you by THWACKcamp, a worldwide virtual IT event. Register for free at THWACKcamp.com.   Comments about this episode? Have ideas for future topics? Tweet us @SolarWinds using the #TechPod   This podcast is provided for informational purposes only. © 2019 SolarWinds Worldwide, LLC. All rights reserved.

Future-proofing. It’s a buzzword you hear a lot these days, but it can mean quite a few things if you’re an IT professional. Forecasting your next round of hardware upgrades? Sure. Migrating to the cloud, adopting the next whatever as a service, building out long-range budgets? Yup. Or maybe your current role now necessitates leveling-up IT skills for an evolving job title? The list goes on. At the end of the day, future-proofing has really become a larger exercise in adaptability and how you as an IT professional, your IT department, and your company navigate the endless change we’re all challenged with in this business.   Join this SolarWinds TechPod episode host Kevin M. Sparenberg as he delves into all things future-proofing with Jez Marsh, Founder of Silverback Systems, Ltd., and Brad Cline, Director of IT for SolarWinds.    This episode of SolarWinds® TechPod™ is brought to you by THWACKcamp™, a worldwide virtual IT event. Register for free at THWACKcamp.com.   Related Links:  More Future-ProofingTHWACKcamp SolarWindsMore SolarWinds TechPod Episodes Comments about this episode? Have ideas for future topics? Tweet us @SolarWinds using #TechPod.   This podcast is provided for informational purposes only. © 2019 SolarWinds Worldwide, LLC. All rights reserved.

This episode of SolarWinds® TechPod™ is brought to you by SolarWinds Service Desk, an ITSM solution built for more than just tickets. Try SolarWinds Discovery to manage and identify all your IT assets and bring that data into your service management strategy. Learn more at SolarWinds.com/service-desk. Related Links:  ITSM Free Trial SolarWinds MSP SolarWinds  More SolarWinds TechPod Episodes  Comments about this episode? Have ideas for future topics? Tweet us @SolarWinds using #TechPod. This podcast is provided for informational purposes only. © 2019 SolarWinds Worldwide, LLC. All rights reserved.

In this episode of SolarWinds® TechPod™, Destiny Bertucci and Eric Hodeen discuss SolarWinds Network Configuration Manager and the benefits of automated compliance. Related Links SolarWinds Network Configuration Manager Getting Started with Network Configuration Manager – Video THWACKcamp 2019 More SolarWinds TechPod Episodes Comments about this episode? Have ideas for future topics? Tweet us @solarwinds using #TechPod. This podcast is provided for informational purposes only. © 2019 SolarWinds Worldwide, LLC. All rights reserved.