29 minutes | Apr 2nd 2021

Importance of Business Relationships - Connecting with Your Customers

This week on Small Business Talk podcast we turn the tables and have Alan Stevens interviewing Cathy Smith our normal host. Alan Stevens is an International Profiling Communication Specialist. "I've been in business now for 20 years and my business is all about connecting with people, making sure that you are actually building relationships. I'm in web design and digital marketing. Relationships in digital marketing are really critical, and we've noticed that over the last 12 months in particular because even though we're online, people still like to deal with people that they know, like, and trust." Cathy said. Clients won’t work with people they do not like. If you cannot make a rapport with a customer, they will not want to work with you. This is good for both you and the customer – you want to go where people celebrate you, not simply tolerate you. There are 7.7 billion people on the planet, why spend time with those you do not like? If you are not doing well with a client or business, it’s okay to step back. An abundance mindset brings more positivity to all. Importance of Business Relationships - Connecting with Your Customers. For these tips and more, listen to episode 112 of Small Business Talk PodcastSee omnystudio.com/listener for privacy information.
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