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Small Business As Usual

45 Episodes

16 minutes | Sep 28, 2021
Small Business As Usual -- unintentional entrepreneur
Some people appear to be born entrepreneurs. Others seem to end up owning businesses having never contemplated that career. But is that the same as being an entrepreneur?
15 minutes | Jan 16, 2021
Small Business As Usual -- fortitude
What do you do when you lose 85% of your business? Stephen Richmond of Painting with a Twist in Hartford describes his approach.
16 minutes | Nov 30, 2020
Small Business As Usual -- diversity, inclusion & equity
Karen Hinds of Workplace Success Group explains why small business owners need to be engaged with diversity, inclusion and equity and how it can improve their success.
16 minutes | Oct 30, 2020
Small Business As Usual -- facing uncertainty
What makes some entrepreneurs better suited for the most emotionally challenging part of business ownership -- uncertainty? Dr. Len Wysocki has insights into the skills required.
14 minutes | Sep 30, 2020
Small Business As Usual -- building community
Michael Cervellino of Belle Academy had figured out how to deal with COVID-19 long before the pandemic hit through charity events and old fashioned public relations.
17 minutes | Jun 19, 2020
Small Business As Usual -- preparation for change
As a small business owner, it’s likely you’ll have to deal with change on a daily basis. Ralph Mesite shares how he prepared for facing COVID-19 in a way that few others had the opportunity.
16 minutes | Mar 25, 2020
Small Business As Usual -- employee personal problems
Episode 20-2: Employee personal problems. Organizational development consultant and author Bruce Tulgan explains you can be be humane, thoughtful and take the right approach to dealing with employees who bring personal issues to work.
18 minutes | Jan 29, 2020
Small Business As Usual -- should you go into business?
Lots of people are attracted to owning their own businesses. But not everyone stops to make a truly informed assessment of whether it’s right for them. Mary Kay Della Camera, advisor for the Connecticut Small Business Development Center, specializes in helping her clients ask the right questions.
13 minutes | Dec 18, 2019
Small Business As Usual -- bread saved my life
We've all heard stories about how the challenges of small business ownership cause personal crises. In contrast, Jennifer Acuna, owner of Loafing Around, LLC explains the profound difference that starting a business made in getting her life back on track.
17 minutes | Oct 8, 2019
Small Business As Usual -- improving cashflow
Michael Mongillo of Eleven Arrows Consulting points out the solutions are surprisingly straight forward and lie in good information and honest, candid and effective communication.
16 minutes | Sep 4, 2019
Small Business As Usual -- why borrowing got hard
Small business owners might wonder what happened to the world where they could dial their banker on the phone and arrange for a loan in a snap. As CEDF celebrates its 25th anniversary, President and CEO Jim Bzdyra looks back over the changes that impacted commercial banking.
15 minutes | Jul 18, 2019
Small Business As Usual -- emotions behind money
Problems in business with money? Maybe it's all in your head. Corrin Gibbs Burke, CFP, explains the emotional side of what none of us can live without, and how using archetypes helps us understand pitfalls and tendencies that interfere with small business success.
16 minutes | May 15, 2019
Small Business As Usual -- what customers want
Imagine racking up big debt and betting all on opening a small store only to find out the next day a big box competitor had come to town. Nick Tarzia, explains how he survived by finding out what his customers wanted and how it eventually led to success owning Awesome Toys & Gifts in Stamford and Westport.
17 minutes | Mar 24, 2019
Small Business As Usual -- right place, right time, right customer
Richard Portelance, CEO of CareerPath Mobile, developed a great solution that users loved, but the paying customers weren't ready to adopt it. What he did next explains how to move your business into the right place at the right time for the right customer. Thanks to Nelson Merchan of the CT SBDC for introducing his client.
18 minutes | Mar 1, 2019
Small Business As Usual -- the right questions
Episode 19-3: Are you asking the right questions about your business? Do you have the right business model? Are you solving problems for customers? Are you an entrepreneur or a small business owner? Middletown-based Anthony Price of LootScout wrote a book, "Get the loot and run," to explore questions like these.
18 minutes | Feb 3, 2019
Small Business As Usual -- innovation
Episode 19-2: Innovation doesn't come from brainstorming. It sneaks up on you like a cat at the intersection of experience and observation. Chris Raimo, owner of Happy Cat Hotel in Windsor, CT, explains how his concept evolved into what might become an industry disruptor.
18 minutes | Jan 9, 2019
Managing Conflict in your Workplace pt3
The most important and hardest element of a small business owner's role is handling people. But building a harmonious team requires careful attention to the staff as well as polishing your own management skills. Do you waste valuable hours dealing with workplace conflict? Do you find yourself attending to the same silly problems over and over again because the issues never get resolved? In this 90-minute introduction to conflict management in the workplace and beyond you'll learn how to more productively and confidently respond. Jean Mix of Mix Education Services LLC. will teach you specific managerial techniques to deal with conflict so you can achieve optimal performance. You will leave the session fully understanding the Conflict Resolution Model, so that you can implement it when conflict occurs, and have better business results.
17 minutes | Jan 9, 2019
Managing Conflict in your Workplace pt2
The most important and hardest element of a small business owner's role is handling people. But building a harmonious team requires careful attention to the staff as well as polishing your own management skills. Do you waste valuable hours dealing with workplace conflict? Do you find yourself attending to the same silly problems over and over again because the issues never get resolved? In this 90-minute introduction to conflict management in the workplace and beyond you'll learn how to more productively and confidently respond. Jean Mix of Mix Education Services LLC. will teach you specific managerial techniques to deal with conflict so you can achieve optimal performance. You will leave the session fully understanding the Conflict Resolution Model, so that you can implement it when conflict occurs, and have better business results.
15 minutes | Jan 9, 2019
Managing Conflict in your Workplace pt1
The most important and hardest element of a small business owner's role is handling people. But building a harmonious team requires careful attention to the staff as well as polishing your own management skills. Do you waste valuable hours dealing with workplace conflict? Do you find yourself attending to the same silly problems over and over again because the issues never get resolved? In this 90-minute introduction to conflict management in the workplace and beyond you'll learn how to more productively and confidently respond. Jean Mix of Mix Education Services LLC. will teach you specific managerial techniques to deal with conflict so you can achieve optimal performance. You will leave the session fully understanding the Conflict Resolution Model, so that you can implement it when conflict occurs, and have better business results.
23 minutes | Jan 8, 2019
Small Business As Usual -- how your customers feel
Episode 19-1: Devon Scanlon, owner/operator of Chick-Fil-A in Brookfield, CT, shares her methods for maintaining fidelity to the simplest of ideas -- how you make your customers feel -- and why this can make sales and profits soar.
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