Created with Sketch.
Second in Command: The Chief Behind the Chief
41 minutes | a day ago
Ep. 160 – AdOutreach Head of Operations, Julia Gordy
Our guest today is COO Alliance Member Julia Gordy, who is the Head of Operations at AdOutreach. AdOutreach is a company that helps entrepreneurs & marketers harness the power of YouTube Ads to skyrocket their leads & sales. Julia is integral in the management of AdOutreach and specializes in analyzing and improving organizational processes to improve quality, productivity, and efficiency. As one of the first employees at AdOutreach in 2018, Julia has worn almost every hat in the business as the company scaled to helping over 1,000 businesses generate multiple 8-figures in client revenue through YouTube Ads. She specializes in analyzing and improving organizational processes, working to improve quality, productivity and efficiency so that AdOutreach can best serve their clients. In This Conversation We Discuss: The challenges Julia has faced in her personal life and as the Head of Operations Identifying the areas needed for growth and tracking the metrics as the company scales Hiring people smarter than you and overcoming the mental hurdle of knowing you’re not replacing yourself What makes a good client for AdOutreach Experiences working with different age groups Systems for recruiting and interviewing remote team members Resources: Connect with Julia Gordy: LinkedIn AdOutreach – https://adoutreach.com Connect with Cameron: Website | LinkedIn Get Cameron’s latest book “Meetings Suck: Turning One of The Most Loathed Elements of Business into One of the Most Valuable The post Ep. 160 – AdOutreach Head of Operations, Julia Gordy appeared first on COO Alliance.
48 minutes | 9 days ago
Ep. 159 – Dialpad COO, Jason Yang
Our guest today is Jason Yang, COO of Dialpad. Jason joined Dialpad in 2018 and was previously SVP of Marketing and Business Operations. He brings to the role more than two decades of experience with high-growth global companies and a wide breadth of experience across disciplines. Jason is a global marketing and digital transformation leader with experience in successfully delivering against complex and challenging business objectives. Adept at strategy, technology, and people to drive demand, fuel business growth, and build great brands. Jason acquired broad industry experience across SaaS, financial services, brand management, healthcare, and consulting. He has the strong analytical expertise and a mindset for data-based decision-making. Jason is recognized as a top leader and coach that builds high-performing teams. Previously, Jason held leadership roles at Five9 and Charles Schwab. In This Conversation We Discuss: How the field of telephony adapted during the COVID-19 pandemic and how cloud-based telephony grew and took its place In what areas call centers struggled in the last year How Jason excelled and grew into the role of COO The ups and downs Jason had to go through in the company How to handle cuts and layoffs, and how to communicate to the survivors How to move away from the rift and into the new phase forward Resources: Connect with Jason Yang: LinkedIn Corcentric – https://www.dialpad.com Connect with Cameron: Website | LinkedIn Get Cameron’s latest book “Meetings Suck: Turning One of The Most Loathed Elements of Business into One of the Most Valuable The post Ep. 159 – Dialpad COO, Jason Yang appeared first on COO Alliance.
41 minutes | 16 days ago
Ep. 158 – Corcentric President & COO, Matt Clark
Our guest today is Matt Clark, President and Chief Operating Officer for Corcentric. Matt is responsible for setting and steering Corcentric’s strategic vision along with its mission of empowering businesses to do more. His leadership has led to a substantial increase in employees, revenue, and the company’s growing presence in the B2B FinTech space. Since the beginning of 2018, Matt has guided the company through three acquisitions that position Corcentric as a global leader in Source-to-Pay and Order-to-Cash solutions. Matt is an adviser and guest lecturer for the University of Maryland’s Entrepreneurship and Innovation Program, and is an active member of Vistage Chief Executive Group, which provides peer-to-peer mentoring for DC area business leaders. He earned his bachelor’s degree from the University of Maryland. In This Conversation We Discuss: How the family dynamic affects and influences the business culture What it was like merging a legacy business into a tech business and the roadmap to integrate the two businesses What Matt learned as a leader being a member of Vistage What Matt focuses on today for his own growth Resources: Connect with Matt Clark: LinkedIn Corcentric – https://www.corcentric.com Connect with Cameron: Website | LinkedIn Get Cameron’s latest book “Meetings Suck: Turning One of The Most Loathed Elements of Business into One of the Most Valuable The post Ep. 158 – Corcentric President & COO, Matt Clark appeared first on COO Alliance.
41 minutes | 22 days ago
Ep. 157 – Tiltify VP of Strategic Partnerships, Larissa Rydin
Our guest today is Tiltify’s VP of Strategic Partnerships, Larissa Rydin. Larissa brings over 20 years of experience in marketing, corporate development, and nonprofit leadership. After quickly moving up the ranks at the American Lebanese Syrian Associated Charities for St. Jude Children’s Research Hospital, she held the position of Mid-Atlantic Regional Director, overseeing two offices and an annual budget of $13.5M. Following her time in that role, she held executive positions at both Autism Speaks and the Alzheimer’s Association, before becoming the Vice President of Strategic and Brand Partnerships at United Way Worldwide. Larissa led a team responsible for securing $4.8B in annual revenue and supporting a corporate portfolio that included 427 of the Fortune 500 companies. During her tenure, she secured hundreds of new enterprise-level partnerships including Lyft, Starbucks, Google, Pepsi and DoorDash, established the brand partnerships function for the organization, supported the development of a network-wide innovation program, and served as a key leader in driving the organization’s global strategy and digital transformation. Larissa received a B.S. in Social Science and Economics from Florida State University. Originally from Tampa, she now lives in Northern Virginia with her husband and two children. In This Conversation We Discuss: How to bring the entrepreneurial pivot in quickly into an organization like Tiltify Who Tiltify sells to out of the Fortune 500 companies How to prevent wasted time when reaching out to companies who are not interested What tools Tiltify is using to manage all the relations in the sales and post sales cycle How Tiltify is funded and grows What Larissa learned working with people from different countries How the work-from-home adjustments since the pandemic have changed the work culture and operations Resources: Connect with Larissa Rydin: LinkedIn Tiltify – http://tiltify.com Connect with Cameron: Website | LinkedIn Get Cameron’s latest book “Meetings Suck: Turning One of The Most Loathed Elements of Business into One of the Most Valuable The post Ep. 157 – Tiltify VP of Strategic Partnerships, Larissa Rydin appeared first on COO Alliance.
46 minutes | a month ago
Ep. 156 – ProdPerfect Co-Founder & COO, Erik Fogg
Our guest today is Erik Fogg, co-Founder and Chief Operating Officer at ProdPerfect. ProdPerfect is the answer to fixing E2E software testing with Machine Learning and good operational design as well as automatically building and maintaining E2E test automation by analyzing user journeys on web applications. Since 2018, Erik and his team have helped dozens of cutting-edge, venture-backed, highly reputable brand name companies and their elite engineering teams to radically improve their software quality and deployment speed. During 2019, ProdPerfect grew over 20% month over month and raised $12M for Series A and are well on the path to Series B. Erik graduated MIT with a bachelors and masters of science in Mechanical Engineering. Prior to ProdPerfect, he fixed and led operations in factories, mines, refineries, and hardware startups. In This Conversation We Discuss: How Erik went from MIT to a COO role with ProdPerfect What is ProdPerfect and E2E software Organizational flaws from the small to medium enterprise level that can be avoided How to recognize and reward talent Management and leading without authority How to recognize the internal motivators of your employees The difference in operations pre and post funding How do you disagree and embrace the tension between CEO and COO Resources: Connect with Erik Fogg: LinkedIn ProdPerfect – https://prodperfect.com Connect with Cameron: Website | LinkedIn Get Cameron’s latest book “Meetings Suck: Turning One of The Most Loathed Elements of Business into One of the Most Valuable The post Ep. 156 – ProdPerfect Co-Founder & COO, Erik Fogg appeared first on COO Alliance.
44 minutes | a month ago
Ep. 155 – Bunn-O-Matic Executive Vice President, Mark Watson
Our guest today is Mark Watson, the Executive Vice President for Bunn-O-Matic. Mark loves challenges, both personal and professional. He would prefer to fail at a huge challenge than succeed at an easy challenge. In his career, he has always chosen to do the hard assignments and big challenges. In his opinion, the hard road is where personal and professional growth are realized. Personal challenges began early with the death of his father during his junior year in high school. Next came children and one with special needs. Most recently, a terminal disease diagnosis (also dubbed his superpower) with less than a year to live. With some luck, love, faith, soul searching, study, and persistence, those challenges have only served to make the journey deeper and more meaningful. Some of Mark’s professional challenges include volunteering for multiple operational and financial rescues, both foreign and domestic, while working for a Fortune 100 company to now leading a medium sized mid-western manufacturer through growing pains and COVID-19. Mark’s first book, Joyous Leadership, is scheduled to be released later this year. The book focuses on how anyone can take their story, refocus, tilt the prism to the light, and have a beautiful joyous journey. Mark believes in giving back and paying it forward. He is always on the lookout for opportunities to do both. Mark finds making a difference in the lives of others, whether big or small, he finds them both very rewarding. In This Conversation We Discuss: The keys to the growth of Bunn-O-Matic The difference between working at a big corporate environment versus a more entrepreneurial environment What was done within Bunn-O-Matic to stay “nimble” and entrepreneurial How to connect the team with the vision of the organization Areas that COVID exposed in which Bunn-O-Matic is improving Conflict management within the leadership and staff How Bunn-O-Matic maintains its focus on being a solution provider Company culture in their branch in Asia and how it compares and differs with their homebase Resources: Connect with Mark Watson: LinkedIn Bunn-O-Matic – https://www.bunn.com Connect with Cameron: Website | LinkedIn Get Cameron’s latest book “Meetings Suck: Turning One of The Most Loathed Elements of Business into One of the Most Valuable The post Ep. 155 – Bunn-O-Matic Executive Vice President, Mark Watson appeared first on COO Alliance.
44 minutes | a month ago
Ep. 154 – Gary Sinise Foundation COO, Elizabeth A. Fields
Our guest today is COO Alliance Member Elizabeth A. Fields, COO of the Gary Sinise Foundation. Elizabeth joined the Gary Sinise Foundation in 2018 as its Director of Development before being promoted to Chief Operating Officer. She brings over 20 years of non-profit leadership experience to the Foundation, having previously held a variety of executive roles with NPR, the University of Pennsylvania, University of Chicago’s Booth School of Business, University of Arizona’s Eller College of Management and Michigan State University. Learning to collaborate during a crisis was a pivotal building block in her leadership development, particularly in the weeks and months after 9/11. Taking collective action with a unified goal in mind, and in keeping with the best interests of her colleagues, has likewise proved crucial during the COVID-19 pandemic — particularly in how the Foundation accomplishes its mission. Throughout her career, Elizabeth has learned that passion is the most important trait of being happy and successful as a leader. Using this passion has allowed her to evaluate and build short-term and long-term approaches in multiple industries. Creating collaborative environments, trusting people to do their jobs, empowering staff, giving credit where credit is due, and providing support and guidance are all values she takes to heart. In her leisure time, Elizabeth enjoys surfing, baseball, cycling, and playing golf. She thrives on the grit, passion, determination, and strength required of each activity. In This Conversation We Discuss: What were some of the big lessons Elizabeth learned from fundraising How to bring the good parts into the business world to avoid the complications and bureaucracy that some of the universities can get caught up How the Gary Sinise Foundation operates and what the programs it raises funds for How does a successful non profit as a whole runs Resources: Connect with Elizabeth A. Fields: LinkedIn Gary Sinise Foundation. – http://garysinisefoundation.org Connect with Cameron: Website | LinkedIn Get Cameron’s latest book “Meetings Suck: Turning One of The Most Loathed Elements of Business into One of the Most Valuable The post Ep. 154 – Gary Sinise Foundation COO, Elizabeth A. Fields appeared first on COO Alliance.
42 minutes | 2 months ago
Ep. 153 – Podcast Magazine – Executive Editor, Kelly Poelker
Our guest today is Kelly Poelker, the Executive Editor for Podcast Magazine. Kelly Poelker is also the President & COO of both Ear Control and Bold Enterprises which she runs alongside Steve Olsher. Kelly has been providing high-level customer service, business support, consulting, coaching, and event management to businesses and leading entrepreneurs for over 35 years. She’s a pragmatic idealist, bestselling author and visionary with an incomparable track record of helping to facilitate dramatic results for her six- and seven-figure clients while holding them accountable to achieve their business goals and objectives. Kelly serves many roles from the Executive Editor of Podcast Magazine, Content Producer for the Hot 50 Countdown and the soon to be Beyond The Microphone, as well as being the lead coach for the company’s year long Icon Maker coaching program where they help clients to become icons of influence in their niche. In This Conversation We Discuss: Kelly’s management over three businesses How podcasting became a pillar to their businesses How Kelly developed the filter for Steve Olsher’s ideas How Podcast Magazine became the “Rolling Stone” of podcasts How the quality of content drives the success of a podcast Resources: Connect with Kelly Poelker: LinkedIn Podcast Magazine – https://podcastmagazine.com/ Connect with Cameron: Website | LinkedIn Get Cameron’s latest book “Meetings Suck: Turning One of The Most Loathed Elements of Business into One of the Most Valuable The post Ep. 153 – Podcast Magazine – Executive Editor, Kelly Poelker appeared first on COO Alliance.
42 minutes | 2 months ago
Ep. 152 – Dynamics Marketing, Inc. COO, Alan Joskowicz
Our guest today is Alan Joskowicz, the Director of Operations and COO for Dynamics Marketing, Inc. Alan is highly experienced as a director of operations & director of information technology with a demonstrated history of working in the wholesale, retail, and warehousing industry. He is skilled in negotiation, analytical skills, sales, retail, and databases. Alan joined Dynamic Marketing, Inc. in 2010 and grew the company from 250 million in sales to 500 million. He also brought the company from a very old technology-based setup to a modern-day virtual network. While at Dynamics Marketing, Inc., Alan created departments for Operations, HR, IT, and Marketing. Alan also added member services far beyond just purchasing and selling the products. Before DMI, he worked for the Federal Reserve, big pharma, and IBM. In This Conversation We Discuss: The set criteria for membership When marketing was added into the mix What has changed over the last 10 years of growth within the company The culture of the organization and how to bridge the gap between the different factions within the company How Alan and the company deals with the intricacies in the contracts for union employees How DMI adapted as an organization during COVID Resources: Connect with Alan Joskowicz: LinkedIn Dynamics Marketing Inc. – https://www.dynamicsmarketinginc.com Connect with Cameron: Website | LinkedIn Get Cameron’s latest book “Meetings Suck: Turning One of The Most Loathed Elements of Business into One of the Most Valuable The post Ep. 152 – Dynamics Marketing, Inc. COO, Alan Joskowicz appeared first on COO Alliance.
43 minutes | 2 months ago
Ep. 151 – Knight Nicastro MacKay, LLC COO, Dr. Dana Knight-Reyes
Our guest today is Chief Operating Officer, Dr. Dana Knight-Reyes. Knight Nicastro MacKay, LLC, is litigation focused law firm. From their regional offices in Colorado, Missouri, Montana and Illinois, they have represented businesses, including transportation entities, public employers, and insurers throughout the United States. For 24 months, Dana has assisted the Board of Managers in developing, planning, and executing the vision and business plan of the almost 4 year old law firm. Dana manages the administrative operations of the Firm, including supervising all non-attorney personnel, managing the operating and information systems, overseeing the finance functions, assisting in the marketing of the legal services, and evaluating, managing and supervising the facilities of this 20-million-dollar fast paced law Firm. Dana holds a doctorate in Organizational Development and Leadership and brings diverse work experiences serving high-performing organizations as a Professional Development Coach and Organizational Development Consultant primarily in the education world. Dana is also a mother of 2 boys and a sister of 4 brothers. In This Conversation We Discuss: The trust between the partners of the firm and how to separate business relationships from their personal relationships How Dana slows down the team to help them cater to and understand the importance of the human element Breaking the silos and bridging the gap between leadership and the employees How Dana identifies growth minded individuals in the hiring process The lessons learned and the transition from teaching children to managing a law firm Resources: Connect with Dr. Dana Knight-Reyes: LinkedIn Knight Nicastro MacKay – https://www.knightnicastro.com Connect with Cameron: Website | LinkedIn Get Cameron’s latest book “Meetings Suck: Turning One of The Most Loathed Elements of Business into One of the Most Valuable The post Ep. 151 – Knight Nicastro MacKay, LLC COO, Dr. Dana Knight-Reyes appeared first on COO Alliance.
43 minutes | 2 months ago
Ep. 150 – Copy.ai Co-Founder, Chris Lu
Our guest today is Chris Lu, who is a co-founder of copy.ai. Copy.ai is an AI copywriting platform that uses cutting edge artificial intelligence to help marketers and entrepreneurs grow their businesses. Chris worked at the ESO Fund for the past 5 years and is passionate about early stage investing and entrepreneurship. He’s angel invested in over 20 companies especially in the Passion Economy, Climate, Crypto, and EdTech. In This Conversation We Discuss: How Copy.ai helps the small business and solopreneur to succeed with copywriting How they are managing the growth and the viral demand The effects of automation on jobs and the benefits of implementing automation How to decide what to say “Yes” and “No” to Resources: Connect with Chris Lu: LinkedIn Copy.AI – http://copy.ai/ Connect with Cameron: Website | LinkedIn Get Cameron’s latest book “Meetings Suck: Turning One of The Most Loathed Elements of Business into One of the Most Valuable The post Ep. 150 – Copy.ai Co-Founder, Chris Lu appeared first on COO Alliance.
39 minutes | 3 months ago
Ep. 149 – Connect&Go COO, Francois-Pierre Moffet
Our guest today is the COO of Connect&Go, Francois-Pierre Moffet. Connect&Go is a world leader in smart wearable solutions for guest experience in leisure & entertainment. Francoise-Pierre specializes in helping visionary founders & investors scale companies by building high performance teams and establishing a structured & disciplined operational foundation. At Connect&GO, Francoise-Pierre led the transformation of the company from being a service provider for the events space, to a product company driven by recurring revenue from permanent installations such as amusement parks, family entertainment centers and resorts. Previously, he was COO at Sofdesk, a leader in solar and roofing software, where he tripled the monthly recurring revenue in less than 2 years. Francois-Pierre and his wife are proud parents of two daughters, and you will find them on the ski hills in the winter and on baseball fields in the summer. In This Conversation We Discuss: How Connect&Go proactively adjusted during the early months of the COVID-19 pandemic amid various operations and event cancellations How Connect&Go gained the entry points into the larger events and businesses The pivot from the company made from the events space into the leads and attractions How the culture is built and how it shifted during the pandemic The executable layout of the employees and finding the right culture fits The art to run skip level meetings Resources: Connect with Francois-Pierre Moffet: LinkedIn Connect&Go – http://connectngo.com Connect with Cameron: Website | LinkedIn Get Cameron’s latest book “Meetings Suck: Turning One of The Most Loathed Elements of Business into One of the Most Valuable The post Ep. 149 – Connect&Go COO, Francois-Pierre Moffet appeared first on COO Alliance.
45 minutes | 3 months ago
Ep. 148 – Revry Co-Founder & COO, Alia J. Daniels
From a very young age, Alia J. Daniels recognized the power of representation within the media. Quickly identifying how few women looked like her across entertainment, business and politics, Alia became determined to make an impact. She equipped herself with bachelor’s degrees in Music and Communications Studies with a Mass Media emphasis from Albion College, and a Juris Doctorate from Loyola Law School and sought out to change the face of media. As a business and entertainment attorney, Alia has not only represented clients in the digital entertainment and tech space but is also a featured speaker on the ever-changing streaming entertainment arena. Since 2015, Alia has been consistently named to the prestigious Southern California Rising Stars list by Super Lawyers for six years in a row. Today, Alia has found her niche at the intersection of entrepreneurship, entertainment and social impact as Co-Founder and Chief Operating Officer for Revry, a global queer streaming tv network. As an advocate for inclusion for all underrepresented communities, the cornerstone of Alia’s personal mission is to create avenues for authentic representation in media and business. In This Conversation We Discuss: What Alia pulled from her experience in law school that she uses in her career today What Revry is, it’s function towards the queer community and how it’s grown How Alia and leadership team stay on the same page from a vision perspective to figure out the proper execution The importance of inclusive representation in the media What decisions are being made that are allowing Revry to stay lean and to grow Resources: Connect with Alia J. Daniels: LinkedIn Revry – https://revry.tv Connect with Cameron: Website | LinkedIn Get Cameron’s latest book “Meetings Suck: Turning One of The Most Loathed Elements of Business into One of the Most Valuable The post Ep. 148 – Revry Co-Founder & COO, Alia J. Daniels appeared first on COO Alliance.
38 minutes | 3 months ago
Ep. 147 – Beyond Academics Operating Partner, Joe Abraham
Our guest today is Joe Abraham Operating Partner for Beyond Academics. Joe is a serial entrepreneur, award-winning business advisor, and author of the critically acclaimed book “Entrepreneurial DNA” that has been adopted into several undergraduate and graduate study programs. His research into entrepreneurial behavior that led to the writing of the book also led to the development of the BOSI Behavioral Assessment that has been deployed globally with over 150,000 participants. At Beyond Academics, Joe serves as operating partner and also oversees the BA incubator, innovation consulting, and entrepreneurial mindset education initiatives. Joe is also finishing up research on BA’s Culture Of Innovation Assessment that helps organizations measure their internal capacity to innovate and transform. In addition to his role at BA, he oversees a portfolio of family-owned companies in sports, real estate, and wellness technology. He has been featured twice on the TEDx stage as well as on Fox News, CNN, network TV, and The Wall Street Journal as a subject matter expert in revenue generation, organizational transformation, and entrepreneurship. In This Conversation We Discuss: Determining the different types of entrepreneurs and how a second-in-command can stack up to them The determining factors of whether anyone be an entrepreneur or entrepreneurial What would make an ideal consulting gig Why some companies are aligned at the C-level down to the frontline with their culture of innovation Resources: Connect with Joe Abraham: LinkedIn Beyond Academics – https://beyondacademics.com Connect with Cameron: Website | LinkedIn Get Cameron’s latest book “Meetings Suck: Turning One of The Most Loathed Elements of Business into One of the Most Valuable The post Ep. 147 – Beyond Academics Operating Partner, Joe Abraham appeared first on COO Alliance.
43 minutes | 3 months ago
Ep. 146 – iDiscovery Solutions COO, Hunter McMahon
Add shownotes from: https://drive.google.com/drive/folders/1np_vSS0T3_jl_d9P0Hqv76Mq3X0Rl1oK The post Ep. 146 – iDiscovery Solutions COO, Hunter McMahon appeared first on COO Alliance.
40 minutes | 4 months ago
Ep. 145 – Global Mentoring Solutions COO, Cindy Perks
Our guest today is Cindy Perks, the COO for Global Mentoring Solutions. Cindy brings over 30 years of operations management experience and oversees the hiring, training and support structure strategy at GMS. Global Mentoring Solutions offers outsourced help desk support to tech teams of various companies across the globe. Their mission is to boost the value of customer support to ensure continued success in business. Cindy has an extensive background in the eLearning community and is working to transition Global Mentoring Solutions into an industry leader in the outsourced help desk arena for managed service providers. Cindy Perks tireless efforts as the COO has taken Global Mentoring Solutions from 30 employees to over 130 in just 5 years! In This Conversation We Discuss: The effectiveness of outsource: Deciding what to outsource versus what is done inhouse How to wow people in the first 30 seconds of a support call Identifying patterns from call centers and reporting for amendments to the process What systems or mindsets Cindy has in place to stay on the same wavelength with the CEO of Global Mentoring Solutions Resources: Connect with Cindy Perks: LinkedIn Global Mentoring Solutions – https://www.globalmentoring.com Connect with Cameron: Website | LinkedIn Get Cameron’s latest book “Meetings Suck: Turning One of The Most Loathed Elements of Business into One of the Most Valuable The post Ep. 145 – Global Mentoring Solutions COO, Cindy Perks appeared first on COO Alliance.
42 minutes | 4 months ago
Ep. 144 – Agero COO, George Horvat
Our guest today is George Horvat, the COO of Agero, an industry leader in the digitalization of driver assistance services on a massive scale. George is responsible for end-to-end operations of their closely intertwined network and contact center functions. George brings over 25 years of Fortune 500 experience as a results-driven executive in manufacturing, quality, and maintenance. His strong focus on collaboration, change, and innovation has produced exceptional accomplishments in strategic planning, lean optimization, M&As, P&L, price/cost management, and sales and marketing. His leadership skills are helping to drive Agero’s continuing journey toward operational excellence, delivering more consistent, high quality end-to-end experiences for their consumers while building stronger relationships with their service providers. In This Conversation We Discuss: How the agents deal with frustrated customers and react to every scenario How has Agero adapted as an organization due to COVID How Agero is innovating the driver assist service industry What metrics or leadership traits George looks for How George deals with company politics What was the inflection point to get Agero to scale Resources: Connect with George Horvat: LinkedIn Agero – http://www.agero.com Connect with Cameron: Website | LinkedIn Get Cameron’s latest book “Meetings Suck: Turning One of The Most Loathed Elements of Business into One of the Most Valuable The post Ep. 144 – Agero COO, George Horvat appeared first on COO Alliance.
45 minutes | 4 months ago
Ep. 143 – Systemax COO, Ritesh Chaturbedi
Our guest today is Ritesh Chaturbedi who is the COO for Systemax, a value-added industrial distributor going to market through its operating subsidiaries primarily under the name Global Industrial, and related brands. He has extensive experience in operations, procurement, customer service, technology and critical growth operations. Ritesh is also sought after by CXOs as a Strategic Consultant & Advisor. His strong track record of success spanning numerous industries has given him a unique perspective that is both broad & deep. To share his expertise in partnership with like-minded professionals, he co-founded Ramasha Holdings, a strategy / technology & management consulting company. Ritesh has worked with prior clients including companies such as BJs, Adorama, Ditech, and Sears Canada. In This Conversation We Discuss: How to know your metrics and inventory How Systemax operates and the industrial resources they provide What makes a great customer experience Essentially a 3-minute MBA on simplifying your business model Fitting the needs of your customer rather than creating a product then finding the customers Resources: Connect with Ritesh Chaturbedi: LinkedIn Systemax – https://www.systemax.com Connect with Cameron: Website | LinkedIn Get Cameron’s latest book “Meetings Suck: Turning One of The Most Loathed Elements of Business into One of the Most Valuable The post Ep. 143 – Systemax COO, Ritesh Chaturbedi appeared first on COO Alliance.
47 minutes | 4 months ago
Ep. 142 – SunCulture COO, Jonathan Saunders
Our guest today is Jonathan Saunders who is the COO for SunCulture, an innovative Africa-based agritech company. SunCulture develops and commercializes life-changing technology to solve the biggest daily challenges of the world’s 570M smallholder farming households. Jonathan has a track-record in building infrastructure for growth stage organizations that leads to institutional and governmental investments. As SunCulture’s first Director of Finance & Operations, and now COO, Jonathan established the human resources, finance and accounting, sales, supply chain, and IT infrastructure. His passion for creating social impact through operational excellence led him from a five-year career in private banking at J.P. Morgan to nearly ten years in social impact investing and operational leadership in African start-ups. Over his career he has worked for clients and organizations in Central America, Africa, and North America. Jonathan earned an M.B.A. from Columbia University and B.A. in Finance from Fordham University. In his free time, Jon enjoys playing competitive hockey and currently plays for the Nairobi Ice Lions, after playing Division One in college. He is a New Jersey-native, and currently based between Nairobi and London. In This Conversation We Discuss: Jonathan’s background in Wall Street and investment banking How SunCulture is helping to modernize the farming community What skills and tools Jonathan pulled from his MBA and time at Wall Street as well as sports to utilize into SunCulture What is a social enterprise and how it operates Resources: Connect with Jonathan Saunders: LinkedIn SunCulture – http://www.sunculture.com Connect with Cameron: Website | LinkedIn Get Cameron’s latest book “Meetings Suck: Turning One of The Most Loathed Elements of Business into One of the Most Valuable The post Ep. 142 – SunCulture COO, Jonathan Saunders appeared first on COO Alliance.
45 minutes | 4 months ago
Ep. 141 – Innovator Industrial Services COO, Chris Coombs
Our guest today is Chris Coombs, the COO of Innovator Industrial Services. Chris supports the company mission by transforming Innovator’s vision into actionable steps that create traction towards realizing their vision. Chris also serves as the Technical Director, offering extensive knowledge on Innovator’s service lines while ensuring that the work done on each project meets and exceeds regulatory compliance for both Innovator and their customers. In 2006, Chris began his career after graduating from a technical college in Newfoundland. Chris worked in Alberta in the oil and gas industry, then advanced into engineering, designing Engineered Pressure Enclosures and obtaining his Professional Technologist designation through ASET. Chris later transferred to New Brunswick, working as an Operations Manager, gaining experience on various service lines within the Specialty Maintenance Industry. After 2 years, his role as an Operations Manager ended when the company closed. Chris returned to Edmonton where he eventually received the call to perform work in his home province of Newfoundland. This call would be the start of his career at Innovator, where he has continued to grow himself and the company for 8 years. Chris, together with his wife Stephanie have two young boys, Clark and Brady. Chris enjoys taking his family to their weekend campsite where the boys can play and enjoy outdoor fun. When not enjoying the outdoors with his family, Chris can be found playing Men’s League Hockey or playing golf. In This Conversation We Discuss: How to pronounce Newfoundland What types of services Innovator Industrial Services provides in the energy and oil and gas industry How COVID-19 impacted Innovator Industrial Services Why large companies outsource to Innovator Industrial Services How to identify the maintenance budgets for potential clients How Innovator Industrial Services are grooming internally and finding people externally for management roles Resources: Connect with Chris Coombs: LinkedIn Innovator Industrial Services – https://innovatorind.com Connect with Cameron: Website | LinkedIn Get Cameron’s latest book “Meetings Suck: Turning One of The Most Loathed Elements of Business into One of the Most Valuable The post Ep. 141 – Innovator Industrial Services COO, Chris Coombs appeared first on COO Alliance.
Terms of Service
Do Not Sell My Personal Information
© Stitcher 2021