22 minutes | Oct 24, 2018

E05: Princess Cruises- Creating Exceptional Guest Experiences

In this episode Jan Swartz, President of Princess Cruises, gives us a behind-the-scenes look into the innovative world of the cruise industry and discusses how it has evolved over the years to bring exceptional experiences to guests. Swartz shared how their trademarked wearable technology, the Ocean Medallion, is helping revolutionize and personalize guest experiences on a whole new level, and reveals what she thinks is the best cruise destination in the world.

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