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This is one of my favorite shows because I always look forward to answering questions from you! My team and I love digging in to gather the BEST answers for you. Thank you for always making these shows such a success by submitting your questions!     Today we’re going to dive into how do you ensure you have the best result from your sample; what makes a complete service report, what to do if you don’t have any other choice than to take a sample from the boiler sight glass; and what are some of my favorite tools?    Please join me to hear the answers to your questions, and after listening, if you have a show idea or want to ask me a question, please go to scalinguph2o.com and click the “Submit a Show Idea” at the top of the page. I look forward to hearing from you.   Timestamps:   Time Management [1:40]  Upcoming 2021 Events [3:30]  How Do You Ensure You Have The Best Result From Your Sample? /How Do You Know If You Can Trust Your Sample? [13:50]  Understanding What Your Test Is Doing [23:50]  What Should Be On A Good Service Report? /What Makes A Complete Service Report? [25:02]  How Do You Produce A Podcast? [31:47]   What If You Don’t Have Any Other Choice but To Sample from The Boiler Sight Glass? [33:14]  What Are Your Top 10 Favorite Things? [35:30]  Can You Give Us More Financial Advice? [45:15]    James’ Challenge  “Conduct an elution study on a water softener” [50:42]  #JC21 and #ScalingUP!H2O      Quotes:    “Get in the habit of scheduling time for yourself.” -Trace Blackmore  “Try to elevate your knowledge and understanding of the tests you run.” -Trace Blackmore    “The 4 things you need to stay organized: emails, contacts, tasks, and notes from the day.” - Trace Blackmore  “Money is a tool; it is never the destination.” -Trace Blackmore    “You need to look at the money you get in 3 buckets:  How much do you need to live on? How much do you need to save? What is the money you are going to give to?” - Trace Blackmore     Links/Products Mentioned:  https://scalinguph2o.com/pyxis   Episode 175, “The First One of 2021”   Legionella Episode 150  Legionella Episode 151  Legionella Episode 152  Legionella Episode 153    Episode 167, “The One With John Fenton”   Episode 92, “The One About My TED Talk Experience”     LED Rechargeable Light Kit    Episode 6, “Service Reports”  Episode 111, “The One With Eric Russo”   Rocketbook  Erlenmeyer Flask  SteriPen   Digital Titrator   Leatherman Multi Tool      Backup Charger   Sous Vide Cooker   Sense Device   Oculus VR   Keep Talking And No One Explodes Game   Episode 130, How IRA Works   Rising Tide Mastermind      Events:  AWT’s *Tentative* May 5-8 Technical Training   NFS’s Legionella Conference August 2021   The Hang, Feb 11th @ 6pm       2021 Business Webinar Series  January 29th John Fenton on “The 5 Myths About Great Leadership”   To register go to https://scailinguph2o.com/business     Books Mentioned:  The 7 Habits of Highly Effective People  

  What creates excellent customer service experiences resulting in clients becoming passionate fans of your company? What if some simple steps could change a client’s experience with your company from mediocre to magical; would you take them?   Today my lab partner on Scaling UP! H2O is Dennis Snow. Dennis honed over 20 years of customer service skills with the Walt Disney World Company. Today Dennis is a full-time speaker, trainer, and consultant who helps organizations achieve customer service, employee development, and leadership goals. Dennis launched a Disney Institute division responsible for consulting with some of the world’s largest companies. This division quickly became the fastest-growing venture of the Disney Institute and experienced nearly 100% repeat business. He also spent several years with Disney University, teaching corporate philosophy and business practices to cast members and the leadership team. In his last year with Walt Disney World, Dennis’ leadership performance ranked in the top 3% of its leadership team.   Scaling UP! Nation, join us today as we learn from Dennis’s tried and true methods to turn your business from unimpressive to the most impressive in the industry when it comes to excellent customer service.  My challenge to you is this: “Do a little something that pushes you to become better at whatever it is that you deem you need to become better with” [57:17]      Timestamps:    How a 3-month job at Disney became a 20-year career [5:55]   Turning a “Tragic Moment into a Magic Moment” [9:50]   Empowered Employees and Coachable Moments [11:29]   What Is the Customer Asking [13:05]   What Is Backstage Vs. On Stage [16:10]   How To Create Moments of “WOW” For The Customer [20:50]   Seeing And Solving The Potential Points of Pain [25:58]   Communicating The Right Message Throughout The Company [30:18]   What Is Your Book, “Lessons From The Mouse” About? [39:33]   What’s The Bottomline [42:28]   Lightning Round Questions [44:15]   James’ Challenge: “Clean, Organize, and Update Your Water Testing Kit And Equipment” [56:13]      Quotes:   “From the moment you express interest in a job, to the moment you leave, everything in between is training.” -Dennis Snow   “Maintaining your guest or client’s dignity is critical.” - Dennis Snow    “Take what is important to you as an organization and build it into every process that impacts your employees.” -Dennis Snow   “Don’t generate tasks, create experiences.” -Dennis Snow    Links Mentioned:   John Fenton’s Interview, Episode 167    James McDonald’s LinkedIn #JC21 and #ScalingUpH20  AWT   Dennis can be contacted via his website, www.snowassociates.com, or at  (407) 294-1855    Events:  Feb 11 @6pm- The Hang  Jan 26 @11am - Webinar with John Fenton     Books Mentioned:  “Lessons From The Mouse” by Dennis Snow  “Unleashing Excellence” by Dennis Snow  “Story 10X” by Michael Margolis   “The Infinite Game” by Simon Sinek   “Hamilton” by Ron Chewnow

As water treatment professionals, we must continue to expand on our knowledge of the industry. Learning from others in the industry is a great way to do that! One key aspect of the water treatment industry is understanding polymers. Many of us regularly use these products but have no idea how they are created and where they come from.   On the podcast today, we are joined again by Mike Standish, co-founder of Radical Polymers. Mike has over 28 years of experience in polymer additive design and development. Before forming Radical Polymers, Mike served in technical and business leadership roles within global, publicly-traded chemical companies. He is responsible for developing and patenting industry-leading polymers for use in the water treatment, oilfield, and detergent industries.    Mike will be talking all about tagged polymers and what’s new in this space over the last few years in today’s episode. After Mike’s presentation at the most recent AWT conference, I knew we needed to talk further and get this information to the entire industry. As James McDonald has said about Mike from him joining me on episode 14, “Mike is one of those presenters that you’d listen to even if he was reading from a phone book. He’s well-spoken and always highly informative in very relatable terms. Good guest!” I hope you learn something today and enjoy hearing from my friend Mike Standish!     Time Stamps:  Introducing Mike Standish [15:00]  What’s new since Mike’s last appearance on Scaling UP! H2O [17:11]  How does a product go from a concept to something we can use with a customer [18:22]  What does field testing look like? [21:28]  How we test for polymers [24:21]  How do we traditionally test for polymers? [32:45]  What do people need to consider when updating their polymer technology? [38:30]  How stable is the tag polymer with halogens? [43:14]  Where to learn more about tag polymers [45:18]  James’ Challenge [54:53]    Quotes:  “It’s been helpful to me to translate the complexities of polymers into practical use.” -Mike Standish    Links:  Submit a show idea  12 Week Year  Rising Tide Mastermind  The Hang  Business Webinar Series  Episode 14  Reach out to Mike directly  Mike’s AWT Presentation   

Even though most of us were ready for 2020 to be over and never speak its name again, it is essential to take the time to reflect on the past year and what we learned. This is something that I love doing every year no matter what. There were some valuable lessons and many challenges we overcame that we should all be proud of. Once we have taken the time to process the progress we made in 2020, we can turn our attention to the year ahead.     In today’s episode, I discuss some tips on productivity, goal setting, and being intentional with your time as we move into the new year. When we take time to be intentional instead of just reacting to the year, it can make all the difference in our success.   Please enjoy today’s episode and happy New Year!    Time Stamps:  Importance of using a calendar [4:20]  How Trace uses his calendar [10:26]  Using Tribute Statements to be intentional with your time [15:20]  How to prioritize your task list [17:20]  How Trace uses Outlook with his task list [31:30]  James’ Challenge [40:50]    Quotes:  “In the first week of the year, start planning your year.” -Trace Blackmore  “I hope 2021 is your most productive year yet.” -Trace Blackmore      Links Mentioned in this Episode:  scalinguph2o.com/pyxis  Episode 119  12 Week Year  Submit a show idea  The Hang  Rising Tide Mastermind  scalinguph2o.com/business   Franklin Covey Planning Method  

First of all, Merry Christmas! How about this? An episode releasing on Christmas Day. Consider it my gift to you!  2020 has been a year like no other. We have faced many challenges, but I think there are also valuable lessons for each of us to learn from 2020. My favorite thing to do at the end of every year is reflecting on what worked well and what did not work well to make the necessary changes for the next year. And of course, always celebrating how far we have come. Although much was out of our control in 2020, I believe we made the most of it and grew together as a water treatment community.   In today’s episode, we are doing something we have never done before. We are looking back at the top five episodes of 2020 to re-visit some of the lessons we learned together this year. What would you say you learned this year?  Enjoy, and cheers to a new year!   Time Stamps:  Episode 119 - S.M.A.R.T Goals [1:44]  Episode 120 - Legionella [13:39]  Episode 122 - EOS [19:32]  Episode 125 - Safety [27:22]  Episode 137 - Cooling Towers [38:02]  Quotes:  “When it comes to goal planning, less is more.” -Trace Blackmore  “We need to use the knowledge we learned this year so we can make next year even more effective.” -Trace Blackmore   Links:  Episode 119  12 Week Year Planner  Episode 120  Episode 122  Traction  Episode 125  Rising Tide Mastermind  Episode 137   

Have you lost sleep wondering what will happen to your water treatment business when it is time for you to retire? If you don’t have an overall plan for your exit strategy, it’s time to get one.  Even if you don’t plan to exit for a long time.   In today’s episode, I speak with Michael Warady, President and Co-Founder of the Sylmar Group. Before founding Sylmar, Michael led project development efforts and was a member of the growth-stage equity investment team at Aquatecture where he led the development of new water treatment projects such as cooling towers and wastewater reuse facilities. In addition to running the Sylmar Group, he is an Industrial Advisory Board member of the International Desalination Association and sits on the non-profit Access Books board.    Michael and I talk about some different options for exiting your business when that time comes. It’s so important to be comfortable and confident in your long-term plan, and in today’s episode, we talk about how to make that happen. Enjoy!      Time Stamps   Introducing Michael Warady [10:30]    Starting The Sylmar Group [17:25]    How to plan for your business after your retirement [22:54]   What are some of the ways to valuate a business? [29:15]   Transitioning to a more formal balance sheet and income statement [33:39]   What to do when someone reaches out to you about buying your company? [37:24]   Top concerns when it comes to selling your business [40:51]   What is the first priority if you want to exit your business soon [46:41]   A real life example of one of The Sylmar Group’s customers [51:45]      Quotes   “Water is the one irreplaceable thing on earth.” -Michael Warady   “What is the type of business I want to pass onto the next owner?” -Michael Warady   “A typical sales process is a six to nine-month process.” -Michael Warady      Links  Rising Tide Mastermind  The Sylmar Group Website  Episode 127  Trusted Advisors Network  The Hang  Scalinguph2o.com/pyxis   

How much money do you think you’d be able to save if you had better information when making daily purchases? I’d suggest that it is a lot. By having better data, we could also reduce our energy consumption and positively impact our environment (and our pocketbooks.) The truth is, we need better information so that we can make better choices.    Our guest today is Ron Kamen, an expert in clean energy. He believes firmly that making a transition to clean energy is necessary for our future. In today’s episode, we discuss clean energy, ways to save money and reduce our carbon footprint at the same time.    I hope you walk away from today’s episode with some tangible steps to move towards clean energy, save money, and have a positive effect on the environment at the same time.      Time Stamps   James’ Challenge [5:50]   Introducing Ron Kamen [13:00]   What are some simple ways to move towards clean energy [19:05]   Lighting [20:45]   Air filters [22:08]   ROI in clean energy [26:50]   Solar energy [36:27]   Electric vehicles [47:58]   What is the most significant barrier people face towards making clean energy choices [24:15]      Quotes   “We are all forces of nature. We can have a dramatic impact.” -Ron Kamen   “Go clean, save green.” -Ron Kamen      Links Mentioned in this Episode  Scalinguph2o.com/hcinfo  The Hang  Awesome Earthkind Podcast  Ron’s Website  Fusion Capitalism  Sense Energy Monitor  Scalinguph2o.com/awesomeearthkind      

2020 has been quite a year. It has required all of us to be flexible and creative to keep our businesses running successfully. Earlier this year, I pulled together the best and brightest and hosted a webinar series to help our Mastermind Group navigate different aspects of the Covid-19 Pandemic. From Human Resources to Self-Care, we covered it all. You can go back and watch those videos anytime by clicking here .   In today’s episode, Jill Cavano and I wanted to follow up with everyone since the webinar series. We discuss the best practices we have learned about navigating work in the water treatment industry during the past few months of this pandemic. We touch on company culture, core values, economic recovery, and more.    I hope that today’s episode allows you to continue to pivot and work successfully during these unprecedented times.    Time Stamps  Company culture [8:28]  Core values [13:08]  Economic recovery [23:17]  PPP Loan Forgiveness [28:44]   What we have learned so far this year [30:15]  Coming HR questions during this time [47:44]  Goal setting and long term planning [1:05:25]  Self-care during a pandemic [1:15:24]    Quotes  “Core values are the bedrock of a good culture.” -Trace Blackmore  “How can we learn from each other’s mistakes and victories so that we don’t have to go through this alone?” -Trace Blackmore    Links Mentioned in this Episode  Scalinguph20.com/hcinfo  Proactive Webinar Series  7 Habits of Highly Effective People  Traction  Rising Tide Mastermind  12 Week Year  Episode 92  The Five Minute Journal  The Hang   Video Presentation Part 1  Video Presentation Part 2     

In today’s episode, I am doing one of my favorite things – answering your questions!    As water treaters, it is so vital that we stay curious and continue to learn all that we can about our industry. That is why I love these episodes so much. It gives us a chance to discuss some common questions that many water treaters have. In today’s episode, we get technical! We will be discussing wet analysis, keeping track of stack temperatures on boilers, and more.    Please enjoy this episode of Pinks and Blues, where I answer some of the questions submitted by members of the Scaling UP! Nation, and let’s remember to scale up on knowledge so that we don’t scale up our systems!      Time Stamps:   More about wet analysis [5:30]   Logging stack temperatures on a boiler [14:20]   Boilers with feed water tanks and oxygen corrosion [20:54]      Quotes:   “You, as the water treater, are the biggest advocate for the boiler.”   “When we understand what we do better, not only do we get better as individuals, but we get better as an industry.”    Links:  Submit a show idea   Register for the Scaling UP! Hang  Rising Tide Mastermind  HC Info - As Trace mentioned, for a limited time, companies that are not already LAMPS partners can get 7% off the ASSE 12080 Legionella certification training courses. Just select the ASSE Course Bundle in the order form and enter this discount code in the checkout page: scalingup5

Happy Thanksgiving Scaling UP! Nation! I am so thankful for each and every one of you! I am also thankful for the organizations out there that help each of us do our jobs better.  There are so many organizations out there that support us in the water treatment industry. Usually, people tend to think about large-scale global organizations, but there are so many local resources that we can work with and learn from as well. My guest today is Max Herzog of the Cleveland Water Alliance. The Cleveland Water Alliance is a collection of forward-thinking research institutions, industry leaders, environmental organizations, and public utilities that together advance a new way of thinking about regional economic development. Max talks to us all about the Cleveland Water Alliance and how organizations like this are moving the water industry forward.   I hope you enjoy today’s episode, and it inspires you to look into some local organizations in your area that you can learn from and partner with.     Time Stamps:  Introducing Max Herzog [6:57]  What is the Cleveland Water Alliance? [8:16]  Some of the Cleveland Water Alliance’s current projects [10:05]  What does the process with the Cleveland Water Alliance look like? [16:36]  How do people engage with the Cleveland Water Alliance? [19:00]  What Max sees as the most significant issue when it comes to water [22:38]  Where to find out more about the Cleveland Water Alliance [29:02]  The one thing Max would like to communicate in this episode [31:07]    Quotes:  “Our focus is on the value of water innovation.”  “Consider innovation and invest in innovation.”  “I encourage folks to think about the possibilities. Don’t shut out innovation as something that’s a waste of time.”    Links:  Cleveland Water Alliance  Rising Tide Mastermind  Erie Hack  Scalinguph2o.com/pyxis  12 Week Year Submit a Show Idea  

In our industry, it is so important to stay on top of new technology. Did you know that feed pumps can now use intelligent pumps, cloud connectivity and digital services? This new technology can enable real-time monitoring, remote control, fault prediction and system optimization to help you reach a new level of performance. In today’s episode, I am speaking with Jared Gabel. Jared is a market development manager at GRUNDFOS, the largest pump manufacturer in the world. In addition to knowing a lot about feed pumps, Jared is in a Green Day cover band. I think that’s pretty cool because Green Day may or may not be my music of choice when it comes to singing karaoke. We talk about all types of boiler feed pumps and all upcoming technology and improvements in the space. Enjoy!   Timestamps:  Introducing Jared Gabel [8:12]  Metering pumps [10:30]  Different types of drive mechanisms [12:45]  New features of pumps [17:25]  How should we be sizing pumps? [21:10]  Calibrating a pump [26:05]  Changes in technology with metering pumps [30:10]  Metering pump installation [37:22]  What is the one thing you want people to stop doing? [45:08]     Quotes:  “You can make it as complex or as simple as you want, depending on the technology you choose.” - Jared Gabel  “Don’t be opening the brains of the pump if you are not a brain surgeon.” -Jared Gabel  “Be open to the new technologies that are out there.” -Jared Gabel    Links:  Jared’s LinkedIn Profile  Chemical Compatibility Database  Scaling Up! Hang  Rising Tide Mastermind  GRUNDFOS Technical Institute  Jared’s Green Day Cover Band   

Scaling UP! Nation, it’s hard to run your life. Everyone expects the most from you, and you expect the most out of yourself. This leaves most of us running faster and faster until we run out of gas. We all need to take time to get gas and make sure we take care of ourselves before we take care of everything else. The problem is, we don’t. Stave yourself too long without that needed gas, and you may not have the option of refueling. My lab partner in today’s episode is John Fenton, the “CEO Sensei.” John J Fenton is a Certified Success Principles™ Trainer, an award-winning speaker, best-selling author, and leading authority in Leadership. Following a successful 30+Year career as a Managing Partner and CPA in one of the world’s largest accounting and consulting firms, John launched his business in 2013 in executive coaching and consulting to help busy executives be the best leaders they can be. John shares his personal story with us to better take care of ourselves as we become better business owners, managers, technicians, and everything in between. Please enjoy my interview with John Fenton. Time Stamps:   Introducing John Fenton [7:45]   John’s breakthrough goal [18:41]   Taking five minutes each day to re-focus [23:00]   Advice for choosing to be different [25:45]   Being selective with the information you absorb [31:38]   John walks us through a short meditation [40:04]   John’s advice on where to start [49:04]        Discussion Questions:   Is there an area in your life where you need to choose to be different?   Where can you carve five minutes out of your day to focus on what you are grateful for?   Do you have a clear vision of your purpose and passion in life?       Key Quotes:   “Enjoy your success now.” - John Fenton   “Frequency and repetition is so important in everything we do.” - John Fenton   “Take just five minutes in the day... focus on some breathing and focus on what you are grateful for.” - John Fenton     Links Mentioned in this Episode:  Episode 92  The 5 Minute Mastery  John’s Website  John’s LinkedIn  Brene Brown’s TED Talk  Episode 131  Episode 156 

In this week’s special episode on the day before a spooky holiday, I only felt it would be appropriate to celebrate Halloween! Did you know that there are legends of haunted boiler rooms throughout the country? A lot of boiler rooms feel a little spooky. I know you probably have your own story about a haunted boiler room. If an operator is there long enough, the operator is bound by some operator code to come up with a guest story about the boiler room. Or they take his operator card away. In today’s episode, I am reading a Halloween-time favorite, The Raven by Edgar Allen Poe, to get us in the spirit. Enjoy!     Time Stamps:  Famous haunted boiler rooms [2:15]  The Raven by Edgar Allen Poe [4:50]  Why we read The Raven today [14:55]  Upcoming Virtual Hang [17:40]     Links:  Register for the After Hours Hang Here  Rising Tide Mastermind   

When I recorded this interview some months back, I didn’t realize how important this topic would become. For so many of us, our lives have moved to the digital space due to the pandemic. We are online now more than ever! Our kids are learning online, our meetings and even our conferences have moved to virtual spaces. We must know how to navigate this new world safely.    Our guest on today’s episode is Keyaan Williams. Keyaan is the director of Cyber Leadership and Security Solutions, LLC. He helps customers solve their people, processes, and strategy problems related to enterprise risk management and cybersecurity.    In today’s episode, we talk all about cyber attack prevention. I hope you will put some of these practices into place both personally and at work to set yourself up for success when it comes to cybersecurity.      Key points   11:57- introducing Keyaan Williams   14:37 - similarities between Keyaan’s early career in the military and his work in cybersecurity    16:10 - why should we care about cybersecurity?   22:13- what kind of procedures should we have in place   27:22 - what are phishing emails, and how can we protect ourselves against them?   32:45- ransomware attacks and how to prevent them    38:43- the importance of backups   42:15 - how to approach a business impact analysis   44:52 - what should we be doing as water treaters to protect our customers and ourselves?   47:38 - Keyaan’s advice for home cybersecurity   52:07 - Keyaan’s number one piece of advice        Key quotes   “Cyber security is for everyone.” - Keyaan Williams   “Good practices and behavior will help decrease your risk drastically.” - Keyaan Williams    Links  Rising Tide Mastermind   Keyaan’s LinkedIn  Cyber Leadership and Strategy Solutions, LLC  NIST Cybersecurity Framework   

Have you ever felt like you had the best made plans but you did not achieve your goal?  Or your team did not achieve the goal?  Well... you are not alone.  If only we could apply some disciplines that allow us to see potential pitfalls and help get everyone on the team engaged to achieving the goal.  Today, Chris McChesney from the Franklin Covey organization is joining us on the Scaling UP! H2O. He is the author of #1 Wall Street Journal Bestseller, The 4 Disciplines of Execution. The 4 Disciplines of Execution is a set of practices that have been tested and refined by hundreds of organizations and thousands of teams over many years. When a company or an individual adheres to these disciplines, they achieve superb results, regardless of the goal. I am so excited for you to learn from Chris McChesney on today’s episode and apply his teachings to your goals!    Key Points:  Introducing Chris McChesney [5:45]  Chris’ background [7:28]  Who should be reading The 4 Disciplines of Execution? [10:00]  Four principles behind the disciplines [12:15]  Focus on the wildly important  [22:51]  Act on lead measures [28:00]   Keep a compelling scoreboard [31:40]  Create a cadence of accountability [39:00]  What is the most common stumbling point with The 4 Disciplines of Execution? [43:33]  What can we look forward to in the new edition of the 4 Disciplines of Execution? [51:12]    Key Quotes:  “What are the fewest battles necessary to win the war?”  “Don’t be afraid to put disproportionate amounts of energy against very tactical wins.”  “Keep the focus small.”    Links Mentioned in this Episode:  Rising Tide Mastermind  Scaling Up! H2O Shop  The Seven Habits of Highly Effective People  The 4 Disciplines of Execution  Chris’ LinkedIn Profile   

We are wrapping up our special series for Industrial Water Week. Today’s episode is all about careers! Which means we are celebrating YOU – the fine people within the noble Industrial Water Treatment profession. Thank you to each of you that sent in clips of your kids telling us what you do. If anything, we’ve learned that what we do isn’t the easiest to explain.   Join me as we celebrate: Water Management Specialists, Technical Support Engineers, Application Engineers, Business Development Managers, Accountants, Supply Chain Managers, Management, Administrators, Marketing Specialists, Accounts Receivable, Accounts Payable, Human Resources, and many more!      Don’t forget to use the hashtag #IWW20 and post a picture of your water cake! We would also love to hear how you got into the water treatment industry.     Be sure to check out our new Scaling Up! H2O shop to see our new water treatment merchandise.  Key Points  Water treatment careers [1:55]  The importance of mentorship in the water treatment industry [3:45]  Industrial Water Treatment Jeopardy [4:37]  Doctor H2O [6:55]  Scaling Up! H2O Shop [17:35]  Our kid’s explanations of what we do as water treaters [18:20]  Closing Industrial Water Week 2020 [20:30]    Links  Water Cake Recipe  Scaling Up! H2O Shop 

Hello, and welcome back to our special series for Industrial Water Week. Today’s episode is all about wastewater! Test your water treatment knowledge with Industrial Water Treatment Jeopardy and find out what Detective H2O has been up to since we last talked.  In regards to wastewater we will discuss filtration, coagulants, flocculants, microbiological treatment, filter presses, oxidation, gray water, recycling, equalization basins, dissolved air filtration, induced air filtration, settling tanks, mixing tanks, water analysis, recycling, reuse, polymers, and much more! Thank you so much for joining us as we celebrate the best week of the year!  Don’t forget to use the hashtag #IWW20 and post a picture or video to celebrate Industrial Water Week.   Be sure to check out our new Scaling Up! H2O shop to see our new water treatment merchandise.    Key Points  Kevin Cope on wastewater treatment [3:05]  Scaling Up! H2O Shop [7:45]  Industrial Water Treatment Jeopardy [8:26]  Detective H2O [10:09]  Challenge to use #IWW20 [18:50]  Links  Industrial Water Week  Episode 78  Episode 79  Scaling Up! H2O Shop  Water Cake Recipe 

Hello, and welcome back to our special series for Industrial Water Week. Today's episode is all about cooling! We will celebrate everything cooling in today's episode! From Trace's favorite cooling tower stories to finding out what Detective H2O is up to next, this episode has something for everyone!  open-recirculating cooling towers  evaporative condensers  chillers  closed loops  cooling chemistry  cycles of concentration  energy efficiency  water efficiency  microbiological control  biocide  corrosion minimization  scale/deposit minimization  safety  water analysis  blowdown control  calculations  Don't forget to use the hashtag #IWW20 to share with the Nation! what you are doing to you celebrate this week!    Have you seen our new merch? Visit the new Scaling Up! H2O shop to see our new water treater products!       Key Points  Industrial Water Treatment Jeopardy [2:50]  Detective H2O [4:43]  One of Trace’s favorite cooling tower stories [14:30]  Brett Alexander’s episodes on cooling towers [20:10]    Links  Industrial Water Week  Scaling Up! Shop  Episode 137  Episode 138     

We are continuing our special series of episodes for Industrial Water Week and today’s episode is all about boilers! Boiler Tuesday is about celebrating:  boiler chemistry  cycles of concentration  energy efficiency  water efficiency, safety  boiler water analysis  blowdown control  calculations  corrosion minimization  scale/deposit minimization  water analysis  Much more!  If these topics excite you, you do not want to miss today’s episode! Detective H2O will make an appearance. It's the perfect way to celebrate Industrial Water Week. Use the hashtag #IWW20 and let everyone know how you celebrate the most important week of the year. Gather the family and give our water cake recipe a try to celebrate #BoilerTuesday. (Can we link the water cake recipe here - I uploaded a PDF to the file)   Be sure to check out our new Scaling Up! H2O shop to see our new water treatment merchandise!    Key points:  Water cake recipe [2:00]  Introduction to boilers [3:02]  Industrial Water Treatment Jeopardy [3:45]  Difference between steam boiler and hot loop boiler [6:20]  Detective H2O [7:06]  Trace’s boiler story [13:50]    Links:  Industrial Water Week  Scaling Up! Shop   

Today we are kicking off Industrial Water Week, and I couldn’t be more excited! This week is truly one of the best weeks of the year. We have created a week of episodes to help you celebrate this wonderful holiday! James McDonald, Mr. Industrial Water Week himself, will be sharing with us each day. You do not want to miss hearing what Detective H2O has been up to.   Today is what we are calling Pretreatment Monday. In this episode, we will celebrate water softeners, reverse osmosis, demineralizers, dealkalizers, filters, ultrafiltration, nanofiltration, cold lime softeners, hot lime softeners, clarifiers, deaerators, electrodeionization, water chemistries, water analysis, and much more!   Don’t forget to use the hashtag #IWW20 and try the water cake recipe today!   Be sure to check out our new Scaling Up! H2O shop to see our new water treatment merchandise.    Key Points:  James McDonald welcomes us to Industrial Water Week [3:27]   Industrial Water Treatment Jeopardy [5:20]  Importance of pretreatment [7:05]  Detective H2O [8:55]  Water Cake recipe [19:42]  Links:  Industrial Water Week  Episode 97  Scaling Up! Shop  Water Cake Recipe