27 minutes | Apr 14, 2021

055: How To Handle An Underperforming Team Member

In today’s episode, I am talking about how to identify when a team member is underperforming. As a service provider, there will likely come a time when you have to deal with a team member who is underperforming. This is actually an opportunity for you… You might be wondering, how is that? Underperforming team members in your business can be a symptom of a bigger problem.  You’ll learn what steps you can take when you notice underperformance, and how to get to the root cause of the issue - things like communication errors, unclear expectations or confusion about a project. These things can actually help you to see which processes in your business need more attention. I also touch on how navigating these challenges can help you to develop better leadership skills as a business owner.  What’s in this episode: What it looks like for a team member to be underperforming Why you need to take time to assess and analyze your systems during this process Steps to take when you notice a team member is underperforming Why Nicole challenges the statement, “hire slow, fire fast”   For full show notes, resources, and links, head to https://nicolejacksonmiller.com/015   Interested in delegating at least 50% of client delivery in 12 months or less? Applications are open for AGENCY: nicolejacksonmiller.com/agency   Want to know when new episodes are released? Subscribe on your platform of choice so you can learn all of the scaling strategies I’m implementing in my own business and with my clients.  Let’s be friends. Send me a DM on, Instagram at https://www.instagram.com/nicolejacksonmiller or Facebook at https://www.facebook.com/nicolejacksonmiller.  
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