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Saturday Morning Sales Meeting
48 minutes | 2 days ago
Episode 114 – Documentaries and Process
http://saturdaymorningsalesmeeting.com/wp-content/uploads/2021/03/SMSM-114-139-Documentaries-and-Process.mp3 In this episode, Ray and John discuss movies for a long while. Then, finally turn their attention toward the car business with a 700 unit/month dealer which Ray recently visited.
47 minutes | a month ago
Episode 113 – Five Ways To Increase Sales
http://saturdaymorningsalesmeeting.com/wp-content/uploads/2021/02/SMSM-000-138-5-ways-to-increase-sales.mp3 In this episode, Ray and John discuss an article found on LinkedIn titled “Five Ways To Increase Sales”.
37 minutes | a month ago
Episode 112 – Climbing The Company Ladder
http://saturdaymorningsalesmeeting.com/wp-content/uploads/2021/01/SMSM-112-137-How-to-move-up-the-ladder.mp3 In this episode, Ray and John discuss how to create the career you deserve.
46 minutes | 2 months ago
Episode 111 – Managing People You Don’t Like
http://saturdaymorningsalesmeeting.com/wp-content/uploads/2021/01/SMSM-111-136-Managing-People-You-Dont-Like.mp3 In this episode, Ray and John discuss an article from TheMuse.com regarding what to do when and employee (or supervisor) isn’t someone you enjoy being around.
35 minutes | 2 months ago
Episode 110 – Importance Of Little Things
http://saturdaymorningsalesmeeting.com/wp-content/uploads/2020/12/SMSM-110-133-Importance-of-Little-Things.mp3 In this episode, Ray and John discuss doing the little things consistently, which leads to accompishing BIG goals.
39 minutes | 2 months ago
Episode 109 – Use Of The Telephone (From January 2020)
http://saturdaymorningsalesmeeting.com/wp-content/uploads/2020/12/SMSM-109-006-use-of-the-telephone.mp3 In this episode, Ray and John introduce a previously unreleased episode from nearly a year ago (January 2020) about the use of the telephone in sales.
31 minutes | 3 months ago
Episode 108 – Overcoming Stalls
http://saturdaymorningsalesmeeting.com/wp-content/uploads/2020/12/SMSM-108-132-Overing-the-Stall.mp3 In this episode, Ray and John discuss the very common stall, “Let me think about it.” Stalls and objections can be put to rest by having a genuine interest in the customer’s satisfaction with the deal.
30 minutes | 3 months ago
Episode 107 – Software Tools
http://saturdaymorningsalesmeeting.com/wp-content/uploads/2020/12/SMSM-107-131-Software-Tools.mp3 In this episode, Ray and John discuss the various software tools used in a dealership, for example: DMS, CRM, Trade Appraisal, Parts, Manufacturer, website, and data mining.
26 minutes | 3 months ago
Episode 106 – Becoming Your Client’s Expert
http://saturdaymorningsalesmeeting.com/wp-content/uploads/2020/11/SMSM-106-130-Becoming-Your-Clients-Expert.mp3 In this episode, Ray and John discuss how and why to become the “Go-To Guy” for your customers. Whether you’re in service, sales, or another industry, you will benefit from being the expert that your clients look to for advice and support.
32 minutes | 3 months ago
Episode 105 – Managing By The Numbers – Part II
http://saturdaymorningsalesmeeting.com/wp-content/uploads/2020/11/SMSM-105-129-Managing-By-The-Numbers-II.mp3 In this episode, Ray and John are again joined by Ray’s lovely wife and famed CFO, Kate for a continued discussion of using data to help focus and forecast your team’s performance.
36 minutes | 4 months ago
Episode 104 – Are You A Perfectionist?
http://saturdaymorningsalesmeeting.com/wp-content/uploads/2020/11/SMSM-104-128-Are-You-A-Perfectionist.mp3 In this episode, Ray and John discuss how to avoid the trap of inaction due to fear of failure or seeking perfection.
31 minutes | 4 months ago
Episode 103 – Managing By The Numbers
http://saturdaymorningsalesmeeting.com/wp-content/uploads/2020/11/SMSM-103-127-Managing-By-The-Numbers.mp3 In this episode, Ray and John welcome a special guest host, Kate West. They discuss the importance of measuring performance through data analysis.
15 minutes | 4 months ago
Episode 102 – Creating Urgency
http://saturdaymorningsalesmeeting.com/wp-content/uploads/2020/11/SMSM-102-126-Creating-Urgency.mp3 In this episode, Ray and John discuss creating urgency in the mind of your customer to make a deal today.
29 minutes | 4 months ago
Episode 101 – Gaining Commitments
http://saturdaymorningsalesmeeting.com/wp-content/uploads/2020/11/SMSM-101-125-Gaining-Commitments.mp3 In this episode, Ray and John discuss getting to “Yes” through a series of meaningful commitments.
38 minutes | 4 months ago
Episode 99 – Building Trust With Customers
http://saturdaymorningsalesmeeting.com/wp-content/uploads/2020/11/SMSM-099-110-Building-Trust-With-Customers.mp3 In this episode, Ray and John discuss ways to build trust with customers. Body language, what you say, and how you say it, all of these have an impact on whether a customer feels they can trust you or not.
30 minutes | 4 months ago
Episode 98 – Building Your Emotional Bank Account
http://saturdaymorningsalesmeeting.com/wp-content/uploads/2020/10/SMSM-098-124-Building-Your-Emotional-Bank-Account.mp3 In this episode, Ray and John discuss a recent podcast by Jocko and articles referencing your emotional bank account. How can managers, salespeople, and others create an environment in the dealership which leads to happier, more successful teammates?
33 minutes | 4 months ago
Episode 97 – Sales Lead Ownership
http://saturdaymorningsalesmeeting.com/wp-content/uploads/2020/10/SMSM-097-123-Sales-Lead-Ownership.mp3 In this epsiode, Ray and John discuss a question posed in a facebook group about two differing approaches to lead distribution: lead ownership vs task ownership. Which is more effective?
28 minutes | 4 months ago
Episode 96 – Impact Of Emotions In Sales
http://saturdaymorningsalesmeeting.com/wp-content/uploads/2020/10/SMSM-096-121-Impact-Of-Emotions-In-Sales.mp3 In this episode, Ray and John discuss how the emotional state of a prospect can influence the effectiveness of a proposal. How do we train salespeople to detect and influence emoional states?
34 minutes | 4 months ago
Episode 95 – Implementing Change
http://saturdaymorningsalesmeeting.com/wp-content/uploads/2020/10/SMSM-095-102-Implementing-Change.mp3 In this episode, Ray and John discuss how to effectively implement changes in a dealership. Whether it’s a new sales or service process, a new or updated department such as BDC, or a new way of doing business such as Digital Retail. What are the pitfalls to avoid? How can we ensure adoption and excitement?
27 minutes | 4 months ago
Episode 94 – Product Knowledge
http://saturdaymorningsalesmeeting.com/wp-content/uploads/2020/10/SMSM-094-099-Product-Knowledge.mp3 In this episode, Ray and John discuss whether or not product klnowledge is required for an effective sales process.
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