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Episode 123 – In this episode, Ray and John discuss an article titled, “25 Sales Hacks”.

In this episode, Ray and John discuss different management styles and techniques.

In this episode, Ray and John discuss an article  titled “Six Signs That You Are A Bad Leader”.

In this episode, Ray and John discuss the possibilities of recreating your future through metaphores such as Big Wheels and LinkedIn posts.

In this episode, Ray and John discuss hiring in the automotive industry with special guest, John Fruhmorgen, owner of StaffYourDealer.com

In this episode, Ray and John discuss a sales trainer’s recommendation to use, what he calls, the Howard Stern Close.

In this episode from April 2020, Ray and John discuss helping the customer look at all of the options available for making the best purchase.

In this episode, Ray and John discuss an article written by Joe Webb on better management practices.

In this episode (recorded in January 2020), Ray and John discuss converting service customers to sales customers.

In this episode, Ray and John discuss movies for a long while.  Then, finally turn their attention toward the car business with a 700 unit/month dealer which Ray recently visited.

In this episode, Ray and John discuss an article found on LinkedIn titled “Five Ways To Increase Sales”.

In this episode, Ray and John discuss how to create the career you deserve.

In this episode, Ray and John discuss an article from TheMuse.com regarding what to do when and employee (or supervisor) isn’t someone you enjoy being around.

In this episode, Ray and John discuss doing the little things consistently, which leads to accompishing BIG goals.

In this episode, Ray and John introduce a previously unreleased episode from nearly a year ago (January 2020) about the use of the telephone in sales.

In this episode, Ray and John discuss the very common stall, “Let me think about it.”  Stalls and objections can be put to rest by having a genuine interest in the customer’s satisfaction with the deal.

In this episode, Ray and John discuss the various software tools used in a dealership, for example: DMS, CRM, Trade Appraisal, Parts, Manufacturer, website, and data mining.

In this episode, Ray and John discuss how and why to become the “Go-To Guy” for your customers.  Whether you’re in service, sales, or another industry, you will benefit from being the expert that your clients look to for advice and support.

In this episode, Ray and John are again joined by Ray’s lovely wife and famed CFO, Kate for a continued discussion of using data to help focus and forecast your team’s performance.

In this episode, Ray and John discuss how to avoid the trap of inaction due to fear of failure or seeking perfection.