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John Janson is the senior director of global logistics for SanMar. The last year and a half has definitely challenged and tested his team, along with the rest of us, to say the least. In this episode, John delves into how the COVID-19 pandemic has shaken up supply chains all over the world, how SanMar is faring, and what we need to accomplish before we can be “back to normal.” THE FINER DETAILS OF THIS EPISODE John breaks down how SanMar’s global supply chain worked prior to the COVID-19 pandemic. What causes product shortages, and how has the pandemic played into that? Looking into how the Suez Canal blockage affected SanMar and the global supply chain at large. Why it’s important for customers to get their orders into us early. What milestone does the industry need to hit to know it’s turning a corner?   QUOTES “We’re not doing anywhere near as well as we’d like to be doing, but we’re doing significantly better than lots of other people are doing.”  “If you grade us on a curve we’re not doing bad!” “We’re trying to make ourselves as attractive to a customer as we can be.” “We are professional whack-a-mole players right now.”   LINKS SanMar U: http://www.education.sanmar.com/ SanMar’s Facebook: https://www.facebook.com/sanmarcorp/ SanMar’s Twitter: @sanmar_corp SanMar’s Instagram: @sanmar_corp

Vicki Ostrom is SanMar’s futurist and trend editor - she reads the cultural and apparel tea leaves to help us stay in the know.  In this episode, Vicki discusses some unexpected trends that have sprung out of the pandemic, muses over why retro styles make such a splash, and looks at how sustainability is factoring into the average customer’s purchasing decisions. THE FINER DETAILS OF THIS EPISODE How the pandemic has shaken up personal fashion. The reason Vicki believes retro trends are so popular. Vicki reveals her favorite trend at the moment. The trends Vicki sees coming out over the next few months. QUOTES “We’re just ready to have some fun! Everybody’s tired of being tired and sad.” “We’re dressing for ourselves now more than we’re dressing for others.” “We can actually make [a] serious difference in the world quickly.” “I want to live on this planet, and I need to have a planet to live on if I want to do that.” “It just takes some creativity to just bring that little spark of joy to your customer.” LINKS SanMar U: http://www.education.sanmar.com/ SanMar’s Facebook: https://www.facebook.com/sanmarcorp/ SanMar’s Twitter: @sanmar_corp SanMar’s Instagram: @sanmar_corp

James Shimizu is the Chief Marketing Officer of the Superior Group of Companies (SGC), whose WonderWink brand of scrubs is the latest to join the SanMar family.    In this episode, James discusses how WonderWink’s fabric selection makes their products more appealing to consumers, looks at how the pandemic has affected the company, and looks into the non-medical professions that use scrubs. THE FINER DETAILS OF THIS EPISODE James gives Lisa, Tara and the listeners a crash course in what makes WonderWink products unique. What is WonderWink’s relationship with SanMar and how did this latest partnership come to be? How WonderWinks scrubs are made to be more comfortable than their competitors’. What goes into making scrubs that won’t fall down when you least expect it (like in the middle of a surgery). Which WonderWink products are SanMar exclusives.   QUOTES “It’s hard to look at the Wonderwink logo and not smile.” “Of course we want everything to look good and feel good but at the end of the day it really needs to perform. “Fit...is the foundation to what WonderWink is.” “We’re frankly just so honored to be able to support the health care industry.” “We think Scrubs Day should be every day!” LINKS WonderWink: https://wonderwinkscrubs.com/  Superior Group of Companies: https://superiorgroupofcompanies.com/  SanMar U: http://www.education.sanmar.com/ SanMar’s Facebook: https://www.facebook.com/sanmarcorp/ SanMar’s Twitter: @sanmar_corp SanMar’s Instagram: @sanmar_corp

Emily Gigot is SanMar’s sustainability manager and is spearheading our company’s initiative in helping to reduce climate change. In this episode, Emily explains what it means to make a climate commitment, delves into SanMar’s own sustainability strategies, and discusses how small changes in our everyday lives can make a positive impact on our planet.   THE FINER DETAILS OF THIS EPISODE What is SanMar’s climate commitment? Breaks down what the Paris Agreement hopes to accomplish. How SanMar sets its internal climate goals. The big and small ways that companies big and small can reduce their carbon usage. What individuals can do to battle climate change in their own lives.   QUOTES “We really don’t have time to waste. We need to take steps now to make sure that the future is bright and future generations are able to thrive.” “I’m of a mind that putting more heads together is better than one.” “Consumers need to be able to make an informed choice.” “Every car off the road makes a difference.”  LINKS SanMar U: http://www.education.sanmar.com/ SanMar’s Facebook: https://www.facebook.com/sanmarcorp/ SanMar’s Twitter: @sanmar_corp SanMar’s Instagram: @sanmar_corp

Ryan Ellis is the CEO of TravisMathew, a well-known lifestyle and golf brand that has recently joined SanMar’s family of brands. In this episode, Ryan delves into TravisMathew’s meticulous fabric-making process, discusses the positive changes that the past year of quarantine has brought about, and gives us a sneak peek of what’s next.   THE FINER DETAILS OF THIS EPISODE Ryan gives listeners a crash course in TravisMathew’s history. How TravisMathew tries to push golfwear beyond the golf course and clubhouse. Breaking down how TravisMathew researches and selects fabrics for its products. How TravisMathew has cultivated a healthier work-life balance for its employees. The philosophy behind TravisMathew’s designs. A day in the life at TravisMathew.   QUOTES “We have a lane, we know what it is, and so it’s very easy for us to just drive right down that lane.” “It’s really a space that we’re dominating right now.” “One fabric can make all the difference.” “It’s not about working hard; it’s about working smarter.”   LINKS TravisMathew homepage: https://www.travismathew.com/  SanMar U: http://www.education.sanmar.com/ SanMar’s Facebook: https://www.facebook.com/sanmarcorp/ SanMar’s Twitter: @sanmar_corp SanMar’s Instagram: @sanmar_corp

Natalie Tenner and Rob Crowley are the chairs for SanMar’s Diversity and Inclusion Council, which works to foster an open-minded and equitable environment in the company’s workplaces. In this episode, Natalie and Rob discuss their role models, lay out their strategies for workplace education and conflict resolution, and suggest methods for making SanMar an even more welcoming place than it already is.   THE FINER DETAILS OF THIS EPISODE Natalie explains what got the ball rolling with creating SanMar’s council, and Rob specifies why this group is a council, not a committee. Rob and Natalie discuss the personal reasons and values that lead them to join the Diversity and Inclusion Council.  What is psychological safety, why is it important, and how can it be fostered in the workplace? How the Diversity and Inclusion Council has faced resistance since launching, and how Natalie strives to listen to people and meet them where they are. The reason Rob thinks it’s difficult for people to understand the concept of privilege. Who have been major inspirations for championing diversity and inclusion in Natalie and Rob’s lives? Which companies they feel are leaders in promoting and fostering diversity and inclusion.   QUOTES “He viewed a council as something that was constant and never going away; it would never expire and would last the life of SanMar.” “I want to make sure that future generations, and even people who are here now, have a place where they feel that they’re included.” “There’s a lot of great things about SanMar but I think we have some work to do in this area.” “How much better can people be at their jobs if they feel truly empowered and emboldened to be who they are?” “The people who are hiring and firing and promoting need to understand what a bias is.”   LINKS SanMar U: http://www.education.sanmar.com/ SanMar’s Facebook: https://www.facebook.com/sanmarcorp/ SanMar’s Twitter: @sanmar_corp SanMar’s Instagram: @sanmar_corp

This year, SanMar is celebrating its 50th Anniversary and to kick things off, we talked with our founder, Marty Lott and his wife Sharon. Marty and Sharon started SanMar with $1 in the company’s checking account. From there they have worked together selling t-shirts at concerts, unloading boxes at warehouses and teaching their sons the ins and outs of the business. In this episode, Marty and Sharon reveal how SanMar started with a backpack created for college students, discuss the challenges of running a family business and share how being a family…and being a SanMar family…has been at the core of what they’ve created.   THE FINER DETAILS OF THIS EPISODE What it means to Marty and Sharon for SanMar to celebrate half a century of operations this year. How they define success on their terms. Marty tells the story of the first backpack he created and how SanMar grew out of it. Sharon shares the story of the infamous yellow T-shirts. How they manage work-life balance in a family business. Why you should tie a rope around your tent. What Marty and Sharon love most about their SanMar family.   QUOTES “Fifty years has gone way too fast in my mind.” “Doing what makes you happy is success.” “My greatest joy now is watching my children be in the business.” “As long as you and your partner think alike, have the same goals and have the same values, you’ll be fine.”   LINKS SanMar U: http://www.education.sanmar.com/ SanMar’s Facebook: https://www.facebook.com/sanmarcorp/ SanMar’s Twitter: @sanmar_corp SanMar’s Instagram: @sanmar_corp

Shelley Williams is the Vice President of Marketing here at SanMar. This year has been a whirlwind for her as she is relatively new to the company and the industry in general, having joined up just a couple months before the pandemic hit. In this episode, Shelley discusses how the pandemic compelled SanMar to focus on building relationships, speculates on which advancements spurred on by quarantine will carry forward and emphasizes you should never forget it’s okay to ask for help.   THE FINER DETAILS OF THIS EPISODE How the COVID-19 pandemic made Shelley and others reassess their approach to customer care and communication. What SanMar did to adapt its normally in-person practices to a virtual format during quarantine. Breaking down what has and hasn’t gone so well for SanMar’s approach throughout this unusual year. Which COVID-inspired changes and work-arounds may be carried forward even after quarantine ends. Shelley reveals what she’s most proud of when she thinks back on the year. What Shelley is hopeful for in the coming year.   QUOTES “You need to reevaluate every message you’re putting out there.” “[COVID] isn’t gonna stop us from doing great work. We’re gonna figure this out.” “We’re all in it together and you know we’re doing crazy things, but we can do it.” “Just because it’s successful doing it the way we’ve always done it, doesn’t mean we have to not look forward to what’s coming.” “What you’ve always done isn’t going to always work.”   LINKS SanMar U: http://www.education.sanmar.com/ SanMar’s Facebook: https://www.facebook.com/sanmarcorp/ SanMar’s Twitter: @sanmar_corp SanMar’s Instagram: @sanmar_corp

To get the low-down on what’s going on in our industry, Lisa and Tara spoke to some of SanMar’s channel managers across the country, including Rachelle Manning, Ken Snyder and Mark Bailey. In this episode, our guests discuss how the sporting goods industry has dealt with nearly every sport being canceled this year, they elaborate on how they’ve found ways to make virtual meetings work for them,and they explain why they’re feeling optimistic about the rest of Q4 of 2021.   THE FINER DETAILS OF THIS EPISODE Sporting Goods Channel Manager Rachelle Manning discusses how the communal nature of sports brings people together even during hard times. Industrial Laundry Channel Manager Ken Snyder reveals that he was pleasantly surprised at how flexible SanMar’s customers have been during the course of the pandemic. Decorator and Digital Solutions Channel Manager Mark Bailey gets into some of the unexpected product trends to come out of this past year.   QUOTES “Everyone is seeing a little bit of light at the end of the tunnel.” “I always think there will be a place for in-person meetings, but I think it’s gonna be really different down the road.” “Those vertical collateral materials really helped them understand where they needed to move to, and we gave them what they needed to make it as easy as possible.”   LINKS SanMar U: http://www.education.sanmar.com/ SanMar’s Facebook: https://www.facebook.com/sanmarcorp/ SanMar’s Twitter: @sanmar_corp SanMar’s Instagram: @sanmar_corp

To get the low-down on what’s going on in our industry, Lisa and Tara spoke to some of SanMar’s territory managers across the country, including Matt Foley, Chris Smith, Ben Prasad and Alisha Proffit. In this episode, our guests discuss how Q4 looks around the country, which industries are doing well, and how customers have adapted to the current business climate.   THE FINER DETAILS OF THIS EPISODE Matt notices a shift away from PPE purchases. Why virtual meetings are here to stay. How Ben pulled off a parking lot tradeshow. What Alisha thinks has been a silver lining that’s come out of the pandemic.   QUOTES “When the world shut down and everyone went virtual, business pretty much went there as well.” “Sustainability has been a really big story for us this year.” “If we don’t have the right answers now, find a solution, find a network and I think we’re a great network to find those solutions.”   LINKS SanMar U: http://www.education.sanmar.com/ SanMar’s Facebook: https://www.facebook.com/sanmarcorp/ SanMar’s Twitter: @sanmar_corp SanMar’s Instagram: @sanmar_corp

John Lindgren and Cindy Crank are considered to be the driving forces behind SanMar’s tradeshows, which have undergone a significant virtual shift this year in the wake of the COVID-19 pandemic. In this episode, John and Cindy discuss how the tradeshow industry is reacting and adapting to COVID-19, weigh the pros and cons of physical vs. virtual tradeshows and ponder the future of these events.   THE FINER DETAILS OF THIS EPISODE What has the shift to virtual and remote work been like for John and Cindy? What’s it like to attend a virtual tradeshow? How do they replicate the feeling of attending one of SanMar’s shows in a virtual environment? One benefit a virtual tradeshow provides that its physical counterpart really can’t. Looking toward the future of post-COVID tradeshows.   QUOTES “As time goes on, these different platforms are getting better and better with their communications and offerings.” “What we don’t have in the real world is clicks.” “If you have goals of trying to find new products, if you are looking for a specific customer, get all your stuff in order and do your homework ahead of time.”   LINKS SanMar U: http://www.education.sanmar.com/ SanMar’s Facebook: https://www.facebook.com/sanmarcorp/ SanMar’s Twitter: @sanmar_corp SanMar’s Instagram: @sanmar_corp

Lisa and Tara had the opportunity to speak with Davis Smith, the founder and CEO of Cotopaxi, a company that makes innovative outdoor gear while also giving back to the global community. It’s also the newest addition to the SanMar family. In this episode, Davis reveals what goes into making Cotopaxi’s hip AND sustainable bags, discusses the company’s core values and talks about how a kid named Edgar shaped his desire to help the world.    THE FINER DETAILS OF THIS EPISODE Davis explains where Cotopaxi got its name and what went into selecting the llama as its mascot. How Davis’ love of adventure and exploration influenced the direction Cotopaxi has taken. How Cotopaxi produces sustainable, colorful, one-of-a-kind bags. What brought Cotopaxi to work with SanMar. Breaking down how exactly Cotopaxi gives back to communities. Davis’ connection and reunion with Edgar, the boy who changed the track of Davis’ life.   QUOTES “We didn’t have a lot of money but we could definitely adventure.” “Anyone that has adventured or seen the world or spent time in the outdoors has connected with something bigger than themselves.” “We felt like if there was a time for us to focus on doing good, it was today.” “It’s just really important to build those rituals and traditions around those values so that they’re not just words on the wall but they’re something that everyone lives every single day.”   LINKS Cotopaxi: https://www.cotopaxi.com/ SanMar U: http://www.education.sanmar.com/ SanMar’s Facebook: https://www.facebook.com/sanmarcorp/ SanMar’s Twitter: @sanmar_corp SanMar’s Instagram: @sanmar_corp

Lisa and Tara chatted with Ryan Moor and Mel Lay, two of the founders of Allmade Apparel, an impact-driven company that was founded by a group of screen printers wanting to create positive change in the industry and the world. Allmade is the newest addition to the SanMar family. In this episode, we discuss Allmade’s origin story, including a life-changing trip to Haiti, their commitment to helping people and the planet, and Ryan even gives listeners a few tips for decorating face masks.   THE FINER DETAILS OF THIS EPISODE Ryan and Mel think back on their first entrepreneurial ventures. How a trip to Haiti opened Ryan’s eyes and encouraged him to pursue a different kind of business. What Ryan and Mel hoped to change when they founded Allmade with a group of fellow screen printers. Why working with SanMar has allowed Allmade to “go to the next level.” How the COVID-19 pandemic has brought out the entrepreneurial spirit in many people.   QUOTES “If you get a better shirt, you’re actually gonna look like a better screen printer without having to do anything.” “So it started about ethical wages and creating jobs for people, and then it quickly transformed into ‘Hey, let’s do that and let’s make a t-shirt that’s better for the planet.” “A lot of barriers that may have been there before are no longer relevant.”   LINKS Allmade Apparel homepage: https://www.allmade.com/ SanMar U homepage: http://www.education.sanmar.com/ SanMar’s Facebook: https://www.facebook.com/sanmarcorp/ SanMar’s Twitter: @sanmar_corp SanMar’s Instagram: @sanmar_corp

Renton Leversedge is the Chief Customer Officer at SanMar. He and his teams have played a pivotal role in quickly switching much of SanMar’s production from making t-shirts to face masks. In this episode, Renton breaks down how SanMar has completely reworked its production priorities, discusses how competitors have become collaborators and elaborates on the methods used to make face masks more attractive to the average customer.   THE FINER DETAILS OF THIS EPISODE Renton explains how SanMar became part of the pivotal, industrial force manufacturing face masks in this time of need. Discusses the unprecedented experience of SanMar working alongside companies who are usually its competitors. How the industry can make masks more appealing through branding. An in-depth look at the PPE gown SanMar is manufacturing for use on the COVID-19 frontlines. The tricky logistics of completely reworking supply chains during a crisis.   QUOTES “I enjoy being around people so I look forward to the day we’re all back in the office.” “If science says you should wear a mask, then [any] way we can make people feel better about wearing a mask, the better.” “There’s no substitute for being together.”   LINKS SanMar U homepage: http://www.education.sanmar.com/ SanMar’s Facebook: https://www.facebook.com/sanmarcorp/ SanMar’s Twitter: @sanmar_corp SanMar’s Instagram: @sanmar_corp

Kara Johnson, a senior merchandiser at SanMar is responsible for building products, setting prices and collaborating with a myriad of teams to develop products. In this episode, Kara discusses how sustainability is  now the status quo instead of just a trend, explains why she’s so excited about the District Re-Tee and daydreams about the perfect reserved parking spot.   THE FINER DETAILS OF THIS EPISODE Kara breaks down her responsibilities as senior merchandiser and which brands she works with. How SanMar is able to design and create products faster today and how that helps keep up with some of fashion’s every-changing trends. What’s so special about the Re-Tee that Kara wore to this interview? The reason sustainability is easier to manage than you think.   QUOTES “You have to stay true to who you are.” “We have the ability to truly affect change in our market and in the world.” “It’s scary to move that fast, but we’ve been able to do it.” “We have to affect the change now because our customers are demanding that.”   LINKS SanMar U homepage: http://www.education.sanmar.com/ SanMar’s Facebook: https://www.facebook.com/sanmarcorp/ SanMar’s Twitter: @sanmar_corp SanMar’s Instagram: @sanmar_corp

Mark Bailey is SanMar’s Senior Manager of Channel Sales on the  Decorator and Digital Solutions Team, and a 21-year veteran of the company. His team believes in not only providing customers with their desired products but also in forging meaningful connections.   In this episode, Mark explains how his team keeps up with the latest trends, discusses the importance of customer input and dishes on a few decorative trends everyone would be wise to keep an eye on.   THE FINER DETAILS OF THIS EPISODE   Mark describes his role in creating SanMar’s PSST program. What’s changed the most in the two decades Mark has spent with SanMar. Mark explains what the Online Solutions Team is responsible for and why it merged with the Decorator Relations Team. How does Mark’s team figure out what customers really need? What are some of the questions customers have for Mark and his team? Mark lays out what’s trending in product decoration right now.   QUOTES “My life has always been spent [with] boots on the ground and being in the trenches.” “We decided we were going to take ownership and help our customers out.” “We’re helping them discover new opportunities that would give them a unique advantage in the marketplace.”   LINKS   SanMar U homepage: http://www.education.sanmar.com/ SanMar’s Facebook: https://www.facebook.com/sanmarcorp/ SanMar’s Twitter: @sanmar_corp SanMar’s Instagram: @sanmar_corp

Lisa Terry and SanMar’s social media writer Josh Storey continue with their interviews from the show floor at PPAI in Las Vegas! Their guests are Brittany David and Danny Rosin: Brittany is the vice president of sales with SnugZ USA and the chair of the board for PPAI; Danny is the president of Brand Fuel, a merchandising agency based in North Carolina.   In this episode, Brittany discusses the importance of not just equality but inclusion in the promotional merchandise industry, and Danny delves into what companies can do to be equitable and give back.   THE FINER DETAILS OF THIS EPISODE   Brittany discusses SnugZ’s role as the “lanyard king” of the industry and how the company is a “creative leader.” Why is an alpaca attending the SnugZ booth? Brittany explains PPAI recent, important political victory and what it means for the promotional products industry. What has she been most proud of in her time on the board? Which women in Brittany’s life have inspired her? How did Danny foster his entrepreneurial spirit growing up? Danny relates how he discovered the value of philanthropy as a troublemaking teenager. What criteria make for a purpose-driven company, and who in this industry are giving back?   QUOTES “Oh, that’s the SnugZ booth. Of COURSE there’s an alpaca.” “There’s plenty of opportunities for women in this business, just like there’s plenty of opportunities for great men too!” “Keep creating products that are connected to purpose.” “Work, wealth and wisdom: what are you gonna bring?” “I’m one of those guys who, in college, needed to figure out a way to make some ancillary capital to do the things my parents didn’t want me to do.”   LINKS   SanMar U homepage: http://www.education.sanmar.com/ SanMar’s Facebook: https://www.facebook.com/sanmarcorp/ SanMar’s Twitter: @sanmar_corp SanMar’s Instagram: @sanmar_corp

It’s a new year, which means it’s tradeshow season! At the PPAI Expo in Las Vegas, Lisa Terry and SanMar’s social media writer Josh Storey spoke with industry experts Bobby Lehew and Kate Plummer. Bobby is the Chief Content Officer at Commonsku, a comprehensive sales and marketing tool. Kate is the Vice President of Sales and Marketing at customized awards manufacturer Clearmount.   In this episode, Bobby discusses the role of storytelling in business and dispels myths about the power of spontaneity, while Kate talks about her early start in business and explains how she’s effectively built a community in her company, the industry and on social media.    THE FINER DETAILS OF THIS EPISODE   Bobby explains what storytelling means to him. How has the nature of storytelling changed, especially in regard to the development of technology? What you people do to make your story stand out when everyone has their own platform. Bobby’s advice for creating empathetic bonds with your customers. How Kate defines community and why it’s essential to any successful company. Why it’s important to keep your viewpoints open and keep expanding your horizons. What’s your differentiation point? The relationship between education and mentorship in building a community. Finding a community that fits your needs.   QUOTES   “Every major religion, every major thought, every major philosophical idea has been carried on the back of a story.” -- Bobby Lehew “If you know your audience well, then you’ll know what they come to expect from a story.” -- Bobby Lehew “We make our decisions emotionally and justify them rationally.” -- Bobby Lehew “Ingenuity is taking any product that anyone can get and then transforming that into an experience which no one else can emulate.” -- Bobby Lehew “You’d be surprised at how many people are very open to sharing their secret sauce.” -- Kate Plummer “I am like a pirate: if I can pillage your brain for information, I am going after it.” -- Kate Plummer “Reach out; be part of it.” -- Kate Plummer   LINKS   SanMar U homepage: http://www.education.sanmar.com/ SanMar’s Facebook: https://www.facebook.com/sanmarcorp/ SanMar’s Twitter: @sanmar_corp SanMar’s Instagram: @sanmar_corp

The year is almost over, which also means that tradeshow season is coming up fast! For the occasion, Lisa and Tara and revisiting their interview with this show’s very first guest, John Lindgren. He’s SanMar’s tradeshow expert and knows what it takes to have a successful presence at a tradeshow - he's been doing it for decades.   In this episode, John discusses his time working at SanMar’s tradeshows, explains why no amount of technology can replace people, shares his stories of fire and floods, and gives helpful tips and tricks for a successful tradeshow experience.   THE FINER DETAILS OF THIS EPISODE:   John lists the various “hats” he’s worn throughout his time at SanMar and what it was tradeshows were like 20 years ago. What being and working at a tradeshow is like, and how these shows can truly benefit businesses. How SanMar’s tradeshow presence has changed over time. Why John is hesitant to factor technology into SanMar’s tradeshow exhibits. What “road shows” are and why they may be beneficial for some exhibitors. John’s tips and tricks for those planning on visiting a tradeshow. Why even just attending a show can require as much planning as exhibiting at one. The Dallas Convention Center Incident. How John measures success at tradeshows.   QUOTES:   “It’s those little journeys I laugh at because I’m still doing them but in a totally different way.” “When folks come to our SanMar booth, they want to see people - they want to talk to us.” “Be smart about how you walk the floor.” “You never know what could happen, including fire, rain or earthquakes.” “We can’t just show up and expect these shows to come to us or the people to come to us. We have to make sure we’re doing our due diligence of making it worth their time.”   LINKS:   SanMar U homepage: http://www.education.sanmar.com/ SanMar’s Facebook: https://www.facebook.com/sanmarcorp/ SanMar’s Twitter: @sanmar_corp SanMar’s Instagram: @sanmar_corp

It’s almost the end of the year and Lisa and Tara have decided to wrap up this first season of SanMar Radio. The podcast crew would like to thank everybody for listening and learning!   For this very special season finale, we take a look back through 2019 and highlight some of our favorite moments with our friends and colleagues at SanMar. THE FINER DETAILS OF THIS EPISODE VP of Sales Dan Tushar reveals how customers can set themselves up for success. Susan Rye, director of strategic accounts, on her strategy for increasing sales. SanMar’s decoration expert Jason Murphy on how you can set yourself apart from the competition. Director of Channel Sales Barb Herman explains just how valuable the industrial laundry market is. How Rachelle Manning, sporting goods channel manager, keeps up with trends. VP of Brand Management Shelley Renning on how SanMar has made its products and processes more sustainable. Lee Strom, vice president of marketing, shared his tips for effective messaging. Josh Storey, SanMar’s social media guru, reveals how to get the most out of your social profiles. SanMar CEO and owner Marty Lott on how he believes the industry will change in the future. Exploring Amazon’s impact on the digital marketplace with Director of Global Logistics John Janson. Pat Noonan, chief product officer, discusses how to weather the storm that trade tariffs are causing. QUOTES “In the event the budget changes, have an option at a better price point.” “Good customer service [is] good communication.” “People want something that fits them and is in their authentic colour.” “People love when we pull back the curtain and show them behind the scenes.” “Most of the volume in this industry has been driven because of relationships.” “They feel like they were involved in the solution and we cared enough to ask for their partnership.” LINKS SanMar U homepage: http://www.education.sanmar.com/ SanMar’s Facebook: https://www.facebook.com/sanmarcorp/ SanMar’s Twitter: @sanmar_corp SanMar’s Instagram: @sanmar_corp