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I interview Arthur Nobel and we discuss scaling SaaS companies. Arthur is a Principal at Knight Capital - an investment firm that specialises in B2B software businesses. He is the author of the best-selling book Leaders of Growth and host of the Leaders of Growth Podcast. He is passionate about enabling entrepreneurs to realize their vision. We discuss: - The inspiration behind his book - The levers of scaling a SaaS company - Triggers founders should be aware of - How to enhance growth between the seed stage and the Series A stage Connect with Natalie here: https://www.facebook.com/natalialunevaspeaks https://www.linkedin.com/in/natalialuneva/ Join SaaS Boss group: https://www.facebook.com/groups/saasboss

I interview Michael Cardamone and we will discuss fundraising tips for founders. Michael Cardamone is the CEO/Managing Partner at Forum Ventures (formerly Accleprise) which is a B2B SaaS focused seed fund & pre-seed accelerator with locations in SF, NYC & Toronto We discuss: - The types of companies that will benefit from raising rounds - How to come up with the amount to raise - How to raise funds at a faster rate - Fundraising mistakes most founders make and how to avoid them Connect with Natalie here: https://www.facebook.com/natalialunevaspeaks https://www.linkedin.com/in/natalialuneva/ Join SaaS Boss group: https://www.facebook.com/groups/saasboss

Manuel helps committed B2B Entrepreneurs hit product-market-fit and scale sales quickly with flexible, affordable, no bullshit Sales Acceleration Enablement. We discuss: - The major problems founders under $1m ARR have and how to solve them - How founders can identify their ICP and clearly define the industry they are serving - How to identify a predictable sales funnel Connect with Natalie here: https://www.facebook.com/natalialunevaspeaks https://www.linkedin.com/in/natalialuneva/ Join SaaS Boss group: https://www.facebook.com/groups/saasboss

I am back! In this episode I'll share more info about my new company Outranking, what my co-founder and I been working on lately and how to find a co-founder these days (while never actually meeting each other face to face). We talk about the state of AI writing tools and how Outranking can help SaaS companies produce 10x more content. Tune in and check out www.outranking.io. If you like what you see and want a special bonus on the tool, reach out to me at natalie@outranking.io and I'll get you all set! Connect with Natalie here: https://www.facebook.com/natalialunevaspeaks https://www.linkedin.com/in/natalialuneva/ Join SaaS Boss group: https://www.facebook.com/groups/saasboss

Check out the book pre-launch campaign that I launch on March 15th here: https://publishizer.com/community-led-growth/ In this recording from a session I hosted on Clubhouse I'm joined by Preston Clark, Red Russak, Johanna-Mai Riismaa, Christina Kehoe, Luke Tucker and we talk about Building a Community for Your Startup/SaaS. Connect with Natalie here: https://www.facebook.com/natalialunevaspeaks https://www.linkedin.com/in/natalialuneva/ Join SaaS Boss group: https://www.facebook.com/groups/saasboss

Join Natalie Luneva for a weekly session on Clubhouse where members of SaaS Boss club introduce and share what they are working on in under 60 seconds, connect with other founders and build meaning relationships. Join weekly sessions on Wednesdays at 9am CST on SaaS Boss club on Clubhouse. This week's founders: Yuriy Sorochev Driss Jabar Cloudfret Optimizing empty truck returns in Europe and africa Ankit Rihal usetada.com Saad sharif remote property management crm, remote door lock, exploring us market therecrm.com Alicia Druk online course platform and integrate clubhouse Jana Filipovic Storifyme Zoran Nasteski Qpick malls Grace Kadzere Saeed Ezzati wfh.team Marco Zocca unfoldml for complex enterprise data problems Varun Varma wobo.ai Sam Tucker commonsurface.com Neil Emmack app for cancer patients - financial risk analysis tool for cost cancer care Edmond Maurin VR experience minsar Christian Cox dev team help Curtis Boyd Objection.co Dennis Berg ukrain logistics & pricing sovt.es Bradley de wet tastingclub.app Gregor Abt Germany amazon PPC services Tanner Muller Sales automation CRM for home service Connect with Natalie here: https://www.facebook.com/natalialunevaspeaks https://www.linkedin.com/in/natalialuneva/ Join SaaS Boss group: https://www.facebook.com/groups/saasboss

Join Natalie Luneva for a weekly session on Clubhouse where members of SaaS Boss club introduce and share what they are working on in under 60 seconds, connect with other founders and build meaning relationships. Join weekly sessions on Wednesdays at 9am CST on SaaS Boss club on Clubhouse. This week's founders: Christian Cox Omar Masad Testapp.io Ksenia Stark Andrea Orlando Startupwiseguys Rupali Thakur webkriya.co Arsyi Rizzqun Fatah Obatibu Pankil Shah Outranking.io Aviv Baron Sarup Banskota usetayfa.com Romona Guan Arif Amirani metrleads.com Looking for advisors and entry to south asia markets Amina El Shazly pet adoption in Egypt Dinesh Agarwal Recurpost.com SMM for coaches authors Falit Jain content recommendation engine OTT Curtis Boyd Objection.co Connect with Natalie here: https://www.facebook.com/natalialunevaspeaks https://www.linkedin.com/in/natalialuneva/ Join SaaS Boss group: https://www.facebook.com/groups/saasboss

Étienne Garbugli is a three-time startup founder (Flagback, HireVoice, and Highlights) and the author of Lean B2B: Build Products Businesses Want. The Lean B2B methodology helps thousands of entrepreneurs and innovators around the world build successful businesses. We discuss: - Why SaaS onboarding is difficult - How the Train Track Approach can help - How to go about finding the right onboarding strategy for your product - How to keep levelling it up Connect with Natalie here: https://www.facebook.com/natalialunevaspeaks https://www.linkedin.com/in/natalialuneva/ Join SaaS Boss group: https://www.facebook.com/groups/saasboss

Today it is my pleasure to introduce Jason Reichl, the co-founder of Go Nimbly, whose mission is to eliminate operational silos within go-to-market SaaS teams and how the sales communication process greatly impacts revenue. We discuss: -The three stages of maturity of a RevOps or operations team. -The biggest challenges for an organization transitioning to RevOps structure. -Why a generalist, Swiss Army operator is more efficient within a RevOps organization. Connect with Natalie here: https://www.facebook.com/natalialunevaspeaks https://www.linkedin.com/in/natalialuneva/ Join SaaS Boss group: https://www.facebook.com/groups/saasboss

Doist has been fully distributed for over 10 years and their production has always been high, despite doubters telling them that development teams have to be co-located to be productive. Gonçalo discusses why building the right culture is key and the changes that any company can make to go remote. The Essential Ingredient Your Culture Recipe is Missing – Doist is completely egalitarian, according to Gonçalo. In everything they do. He explains how they developed that culture with their DO system, which empowers employees to work together on projects that excite them. The Stack That Helped Doist Scale to 25+ Million Users - @goncalosilva on Twitter: https://twitter.com/goncalossilva - Ambition & Balance by Doist: https://blog.doist.com/ Connect with Natalie here: https://www.facebook.com/natalialunevaspeaks https://www.linkedin.com/in/natalialuneva/ Join SaaS Boss group: https://www.facebook.com/groups/saasboss

This is a recording of the live training that was live streamed to SaaS Boss community. To access video version of this session and get notified about future training sessions like these, request access here: https://www.facebook.com/groups/saasboss Helen Peatfield helps SaaS B2B companies by improving their conversion copy and customer flow so they win more customers and keep them too. We discuss: Poor positioning Awareness evels and marketing maturity Understanding your customer's mindset - logic vs emotion Sucky CTAs Connect with Natalie here: https://www.facebook.com/natalialunevaspeaks https://www.linkedin.com/in/natalialuneva/ Join SaaS Boss group: https://www.facebook.com/groups/saasboss

This is a recording of the live training that was live streamed to SaaS Boss community. To access video version of this session and get notified about future training sessions like these, request access here: https://www.facebook.com/groups/saasboss Matt Wolach is the creator of The Perfect D.E.A.L. Process - an innovative system that makes it easy to close deals without having decades of sales experience and knowledge. We discuss: 3 tactics to close more deals in the first ten minutes Self-assessment of your discovery process The perfect D.E.A.L. process Connect with Natalie here: https://www.facebook.com/natalialunevaspeaks https://www.linkedin.com/in/natalialuneva/ Join SaaS Boss group: https://www.facebook.com/groups/saasboss

This is a recording of the live training that was live streamed to SaaS Boss community. To access video version of this session and get notified about future training sessions like these, request access here: https://www.facebook.com/groups/saasboss Scott Sambucci is the Founder & CEO at SalesQualia, a sales coaching company that helps B2B Startups to grow sales faster. We discuss: The 3 distinct phases that every SaaS company goes through Growth pains in every phase 9sales accelerators are core systems that if you build and implement upon will accelerate your sales process and growth. Connect with Natalie here: https://www.facebook.com/natalialunevaspeaks https://www.linkedin.com/in/natalialuneva/ Join SaaS Boss group: https://www.facebook.com/groups/saasboss

This is a recording of the live training that was live streamed to SaaS Boss community. To access video version of this session and get notified about future training sessions like these, request access here: https://www.facebook.com/groups/saasboss Patrick Campbell is the CEO of ProfitWell (formerly Price Intelligently), the software for helping subscription companies with their monetization and retention strategies. "Your SaaS pricing is the exchange rate on the value you’re creating in the world." Connect with me: https://www.facebook.com/natalialunevaspeaks https://www.linkedin.com/in/natalialuneva/ Join SaaS Boss group: https://www.facebook.com/groups/saasboss

This is an episode where Morgan Williams the host of Outbound Sales podcast interviewed me about organizing online summits for SaaS companies for his podcast Outbound Sales. Ever thought about organizing an online summit for your SaaS? Listen to this episode where I'll share why hosting an online summit is one of the smartest growth strategies for SaaS companies to: - increase connections with INDUSTRY LEADERS - build profitable PARTNERSHIPS with other companies - generate a year’s worth of CONTENT - jump start your THOUGHT LEADERSHIP - get invited to be a SPEAKER at other events Imagine that just 90 days from now...your SaaS makes the move from an obscure SaaS company, to a well-known and sought-after industry thought leader? This recording is from Outbound Sales podcast by Morgan Williams, episode #92. Resources: – Connect with Natalie on Facebook – Join SaaS Boss Facebook Community

Today I interview Sarah Hatter and we talk about creating an excellent customer support experience for your SaaS. Sarah is the founder and CEO of CoSupport, a business that has helped over 200 companies create excellent customer support experiences since 2011. She’s also the organizer of the ElevateCX conference AND the best-selling author of The Customer Support Handbook. We discuss: - The importance of customer support in the SaaS industry - How to get customers to use your knowledgebase - How to hire a support person - Key customer support metrics SaaS companies need to track Resources: – Connect with Natalie on Facebook – Join SaaS Boss Facebook Community

In this episode I interview Val Geisler and we talk about the impact of customer churn on your SaaS business. Val Geisler is the founder and CEO (that's Chief Email Officer for the rest of you nerds out there) of Fix My Churn. With an obsession for customer communication, Val spent over a decade inside companies from non-profits to 7-figure businesses to tech startups. She brings her background in content creation, CX, and digital strategy to her clients every day. We discuss: - How to start analyzing SaaS customer churn metrics - The generally acceptable annual churn rate for SaaS companies - How the dinner party strategy can help you onboard customers - How to use successfully use videos in your welcome email Resources: – Connect with Natalie on Facebook – Join SaaS Boss Facebook Community

Today I interview Cynthia Del'Aria and we talk about leadership in the SaaS world. Cynthia helps business owners turn their idea for an app, custom software, subscription product, or website into higher profit with higher margins. Her career spans nearly 25 years, and includes development skills in the full web stack, as well as the business side of the house. We discuss: - What first time SaaS founders need to understand about leadership - How to successfully lead a remote SaaS team - The harsh realities of entrepreneurship - Why more female founders and leaders are needed in technology Resources: – Connect with Natalie on Facebook – Join SaaS Boss Facebook Community

Today I interview Dekker Fraser and we talk about Go-to-Market strategies for SaaS companies. Dekker is a veteran Silicon Valley marketer who worked for many tech companies including Sony PlayStation, Google-backed Rocket Lawyer, and venture-backed Webgility. He holds an MBA in marketing from the Kellogg School of Management. He is also the author of several product marketing books, one of them is Product Launch: how to go to market. We discuss: - The key pillars of a successful Go-to-Market strategy - The major mistakes SaaS Founders make in the early stages - How small startups can compete with large companies - How to successfully connect with potential partners and influencers Resources – Connect with Natalie on Facebook – Join SaaS Boss Facebook Community Check out Dekker's 1-page product marketing plan template here https://bit.ly/3iR8U0z

Today I interview Anna Talerico about the business of SaaS and the 10 systems that every SaaS company needs to have in place to accelerate growth. Anna helps to build and scale technology companies. She is focused on go-to-market, people, culture, and creating significant enterprise value. We discuss: - The importance of the 4Ps process in solving business problems - Why you need to intentionally create an operating system for your business - How to use OKRs effectively in your company - The basic metrics you need to know for your SaaS company - The biggest financial pitfalls SaaS founders need to avoid Resources – Connect with Natalie on Facebook – Join SaaS Boss Facebook Community