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Your Law Firm - Lee Rosen of Rosen Institute

150 Episodes

11 minutes | Nov 17, 2022
Don’t negotiate with the experts
From Mexico City - A tech tip about using WhatsThatCharge.com to figure out what those cryptic and mysterious transactions on your credit card are. Some concise advice about receiving and giving advice on your marketing, why your ideas might interfere with what marketing pros suggest, and why you shouldn't be negotiating with the experts.
14 minutes | Nov 10, 2022
5 ways to get unstuck
From Mexico City - A tech tip about the lowly keyboard shortcut and why you should be using more of them. Some concise advice about getting out of that rut if you're feeling stuck in your practice.
16 minutes | Nov 3, 2022
Keep repeating yourself. Keep repeating yourself.
From Raleigh, NC - A tech tip about some advanced search parameters you can use to make your Google searches useful again. Some concise advice about why thought leaders repeat themselves again and again, why it's a good idea, and why you should do the same.
14 minutes | Oct 27, 2022
Don’t go to the wrong swim meet
From Raleigh, NC - A tech tip about why letting email addresses at your firm disappear when employees leave is a bad idea and how to fix it. Some concise advice about how putting yourself in the right place and selling the right thing sets you up for victory in a way that just doing what comes your way doesn't.
12 minutes | Oct 20, 2022
Mediocre donuts are ruining your practice
From Edinburgh, Scotland - A tech tip about the new AI and web scraping features that have been added to Zapier, and why they should get you thinking about the kinds of systems you should be building to take advantage of new technology that is right around the corner. Some concise advice about how letting the success at achieving smaller, easier, and less important goals derails us from getting to the practices we really want.
17 minutes | Oct 13, 2022
The world’s shortest diet book
From Edinburgh, Scotland - A tech tip about the bookkeeping software you're using at your firm, why you shouldn't be making that decision, and who should be. Some concise advice about health, weight loss and what I've learned from a few decades of keeping my weight under control.
21 minutes | Oct 6, 2022
Playing favorites doesn’t pay off
From Edinburgh, Scotland - A tech tip about how Rosen Institute was fired by its bank, why that's a good thing, and how to make sure you have a backup banking plan for your practice. Some concise advice about how it's impossible not to seem like you're playing favorites when you have family members working in your law firm.
17 minutes | Sep 29, 2022
How to be unproductive from anywhere
From Tallinn, Estonia - A tech tip about getting around the frustration of websites that block you from being able to paste in things like account numbers and passwords with the Don't F*** With Paste browser extension. Some concise advice about why forcing employees back to the office is not a silver-bullet for making them productive on behalf of the law firm.
15 minutes | Sep 22, 2022
Can you attract new employees?
From Tallinn, Estonia - A tech tip about the joys and dangers of living on the bleeding-edge by trying new software and technology from sites like ProductHunt and using them in mission-critical applications before they're ready. Some concise advice about hiring - why it's cyclical, how the market can change quickly, and what you can do to make yourself and your practice more alluring to potential employees - specifically the idea of "async" work.
15 minutes | Sep 15, 2022
Should you have a bias toward trust?
From Helsinki, Finland - A tech tip about the few things you actually need while traveling - from someone whose luggage went missing for almost a month. Some concise advice about why you should trust more, when it comes to the legal arena, travel, and just about everything else.
14 minutes | Sep 8, 2022
Does remote work actually work for your practice?
From Helsinki, Finland - A tech tip about moving to a technology stipend for allowing your employees to choose and maintain their own hardware so you don't have to deal with it, and using a service like Hello Retriever if you still want to be able to reclaim computers and monitors from your former employees. Some concise advice about the remote work trend - where it's headed, whether it makes sense for your business post-COVID.
16 minutes | Sep 1, 2022
Going dark is not an option
From Prague - A tech tip about using tracking devices like Apple's AirTags and Tiles for your luggage as travel resumes around the world. Some concise advice about why client communication - even when there's nothing to report, or even terrible things to report, is far better for the clients and your reputation than clamming up and ignoring the problem.
11 minutes | Aug 25, 2022
Why should they care about your boat?
From Prague - The deadline to sign up for VisionQuest is tomorrow. Join here: https://roseninstitute.com/join Firms without a clear vision don't grow - they repeat the same year over and over. Decide what you want and where you're going so you can get there. A tech tip about what technology products you should buy and why having a clear vision for your practice makes choices about hardware, software, client management products and more a lot easier. Some concise advice about identifying the purpose for why you do what you do in your practice and why that purpose needs to be bigger than just your ambitions.
13 minutes | Aug 18, 2022
Are your clients thirsty?
From Chisinau, Moldova - A tech tip about managing the bits of paper you still encounter in this "paperless" age. Some concise advice about being proactive about notifying clients about issues so that you can manage responses and expectations.
11 minutes | Aug 11, 2022
Lead, client, or human?
From Sighisoara, Romania - A tech tip about conducting business, making calls, and interacting with people across time-zones without the math headaches using tools like Fantastical, The Clock, and TimeAndDate.com. Some concise advice about why specialist lingo and terminology makes us feel like insiders and serves us amongst colleagues, but can be incredibly counter-productive and send the wrong message when we use them with people who aren't in our club.
14 minutes | Aug 4, 2022
Do commercials still make sense?
From Brasov, Romania - A tech tip about using plug-ins and extensions to get more out of the software you're already using, particularly your web browser. Some concise advice about the feasibility of creating video commercials and how you can likely make better commercials on you iPad without any filming than were available to local businesses paying 10s of thousands of dollars just a few years ago.
18 minutes | Jul 28, 2022
Who are you listening to?
From Brașov, Romania - A tech tip about why migrating practice management systems usually isn't worth the trouble, but if it is, why you should consider not migrating your old data. Some concise advice about the people you spend time with and the impact they have on you, as well as how we approach that inside of Rosen Institute.
14 minutes | Jul 21, 2022
Why not just do what you want?
From Brasov, Romania - A tech tip about streamlining and simplifying charging cables and power adapters when traveling. Some concise advice about whether or not "firing fast" really is the best solution to lackluster employees. I have a lot more ideas about marketing, management, finance, and technology in your practice that I send out in my Friday File email each week. Get it here.
13 minutes | Jul 14, 2022
Is “firing fast” an excuse?
From Brasov, Romania - A tech tip about streamlining and simplifying charging cables and power adapters when traveling. Some concise advice about whether or not "firing fast" really is the best solution to lackluster employees. I have a lot more ideas about marketing, management, finance, and technology in your practice that I send out in my Friday File email each week. Get it here.
9 minutes | Jul 7, 2022
Letting go of your finances shouldn’t be scary
From Sarajevo, A tech tip about bringing your vendors into the team communication software you're already using. Some concise advice about why handing off everything you can to your bookkeeper shouldn't scare you and will make your life easier.
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