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Hi, welcome to another Expert Insights discussion. Today we are joined by: 🔹Kris Glabinski, VP Europe at Aggregate Intelligence, a world leading data intelligence company, and the company behind Ratemetrics, one of our Expert Partners In this discussion we look at how hoteliers can turn competitor intelligence into a additional revenue in a very simple way using readily accessible data – the same data every guest can use when choosing a hotel – including your competitors! Kris takes us through a real life example and also illustrates how, through marginal price gains, a hotel with 76 rooms, 60% occupancy and an ADR of 150 Euros could add 49k of additional revenue straight to its bottom line. Later in the discussion he demonstrates Ratemetrics ‘free for ever’ tool, which hotels can use to take their first steps into gathering competitor intelligence to help inform strategic pricing decisions which can drive additional revenue and profit. Overall, price benchmarking helps hotels to stay competitive and optimize their revenue management strategies, leading to increased profits and customer satisfaction – which hotelier doesn’t want that?! Hope you enjoy the discussion 👍 👀 If you would like to watch the video Here is the YouTube link: https://youtu.be/f97EAmkKRDo 🗣 Feel free to drop us a line with any questions or comments. We’re always interested to hear from you and happy to follow up with our guests on any questions. We are also keen to hear of topics you might like discussed and guests you would like to hear from. You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US LinkedIn:     https://www.linkedin.com/company/revenue-hub Facebook:   https://www.facebook.com/revenuehub/ Twitter:        https://twitter.com/revenue_hub YouTube:     Subscribe Link 

Hi, welcome to another Coffee Time Chat Today we look at the Hotel staffing issue and ask, is this just a passing shower or a bigger storm brewing? To help us along with this conversation we are joined by: 🔹Bill Scanlon and Kirby Smith of Strategic Solution Partners, one of our Expert Partners Through their Hotel Taskforce solution and Project Based Expert Consulting SSP work day in and day out, hand in glove, with medium and small hotel groups and independent properties. So we feel they are well placed to provide insights on the current situation regarding hotel staffing challenges, the loss of senior strategic expertise following covid and what their recent gig study shows about the attractiveness of the hotel industry and the potential misalignment between what hotels are offering and what future talent is looking for ….. and surprise surprise, its not all about more money? Hope you enjoy the discussion👍 👀 If you would like to watch the video Here is the YouTube link: https://youtu.be/VDAsq9wpNiQ 🗣 Feel free to drop us a line with any questions or comments. We’re always interested to hear from you and happy to follow up with our guests on any questions. We are also keen to hear of topics you might like discussed and guests you would like to hear from. You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US LinkedIn:     https://www.linkedin.com/company/revenue-hub Facebook:   https://www.facebook.com/revenuehub/ Twitter:        https://twitter.com/revenue_hub YouTube:     Subscribe Link 

Hi, welcome to our first video of 2023. We took a bit of a break over the festive period to recharge and we’re back ready for the Year ahead Today we kick off by revisiting a core topic in 2022 - RMA - RevMarketing Automation In this discussion we take a deeper dive into the Revenue aspect of RevMarketing Automation and explore how revenue strategies can be applied directly to the hotel’s website and what the benefits of this are. To help us along, we have two guests to give us their valuable insights: 🔹 Cristina Blaj, Brand Ambassador for Userguest, one of our Expert Partners, and Founder of Open Revenue Consulting 🔹 Alejandro Garcia, Director of Sales, EMEA for Duetto In this wide ranging conversation we explore: 🔸Why do a majority of hotels not apply revenue strategies to their websites? 🔸What is the role of the Revenue Management System and how important is the marketing data to inform the revenue strategy? 🔸What are the reasons hotels should consider applying these revenue strategies to the direct channel? 🔸Where does RMA step into this equation and how does it act as the facilitator between the RMS and the direct channel? 🔸What kind of strategies can and should be applied to maximise this relationship and drive a revenue? Hope you enjoy the discussion👍 👀 If you would like to watch the video Here is the YouTube link: https://youtu.be/V0sdwSNiwXM 🗣 Feel free to drop us a line with any questions or comments. We’re always interested to hear from you and happy to follow up with our guests on any questions. We are also keen to hear of topics you might like discussed and guests you would like to hear from. You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US LinkedIn:     https://www.linkedin.com/company/revenue-hub Facebook:   https://www.facebook.com/revenuehub/ Twitter:        https://twitter.com/revenue_hub YouTube:     Subscribe Link 

Hi, welcome to another Coffee time chat. Today we look at hotel consultancy and ask are they really the seagull at a picnic, i.e. they swoop in, make a mess and then leave .......... maybe that's a bit unfair!? To provide some insights we welcome back: To help us along with this conversation we are joined again by: 🔹David Kasten of Strategic Solution Partners, one of our Expert Partners In this wide ranging discussion we touch on a number of areas and pose a few questions: Why are Hotel Consultants a bit like Marmite, you either love them or hate them? Where can hotel consultancy add value and where might that increase during 2023? Why it’s not always the consultants fault, and those hiring, need to share some blame when it doesn’t go as planned. What should be put in place from the outset to increase the chances of a positive outcome? And finally, where can consultants help with the current staffing challenge? Hope you enjoy the discussion👍 👏 If you value what we do, please consider becoming a 'Friend of Revenue Hub' 👀 If you would like to watch the video Here is the YouTube link: https://youtu.be/0sAk9-nJsss 🗣 Feel free to drop us a line with any questions or comments. We’re always interested to hear from you and happy to follow up with our guests on any questions. We are also keen to hear of topics you might like discussed and guests you would like to hear from. You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US LinkedIn:     https://www.linkedin.com/company/revenue-hub Facebook:   https://www.facebook.com/revenuehub/ Twitter:        https://twitter.com/revenue_hub YouTube:     Subscribe Link 

Hi, welcome to another Expert Partner update discussion. Today we are joined by: 🔹Kris Glabinski, VP Europe at Aggregate Intelligence, a world leading data intelligence company, and the company behind Ratemetrics and HowsMyRate, one of our Expert Partners In this discussion we talk about Ratemetrics, what is it, why did they decide to enter the market and why they offer a 'free forever' option. Hope you enjoy the discussion👍 👏 If you value what we do, please consider becoming a 'Friend of Revenue Hub' 👀 If you would like to watch the video Here is the YouTube link: https://youtu.be/LioMKlE7EQM 🗣 Feel free to drop us a line with any questions or comments. We’re always interested to hear from you and happy to follow up with our guests on any questions. We are also keen to hear of topics you might like discussed and guests you would like to hear from. You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US LinkedIn:     https://www.linkedin.com/company/revenue-hub Facebook:   https://www.facebook.com/revenuehub/ Twitter:        https://twitter.com/revenue_hub YouTube:     Subscribe Link 

Hi, welcome to another Coffee time chat. With the dichotomy of higher prices and increasing costs and the continuing staffing challenge we ask how might the hotel industry adapt over the coming years To provide some insights we welcome back: 🔹 Veit Meier of berner+becker, one of our Expert Partners In this discussion we look at how global economic factors and the current war in Ukraine might influence different traveller attitudes With inflation already prevalent across many countries we explore how that could affect not only ADR but also consumer spending power – and we reflect on how that might influence booking behaviour We consider the impact on rising costs and continuing staffing challenges and why it is important to revisit some revenue management basic principles as we look into 2023 Finally we touch on travel demand and what we might see as we look beyond the first quarter of next year Hope you enjoy the discussion👍 👏 If you value what we do, please consider becoming a 'Friend of Revenue Hub' 👀 If you would like to watch the video  Here is the YouTube link: https://youtu.be/HJQaoZKG8ps 🗣 Feel free to drop us a line with any questions or comments.  We’re always interested to hear from you and happy to follow up with our guests on any questions. We are also keen to hear of topics you might like discussed and guests you would like to hear from. You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US   LinkedIn:     https://www.linkedin.com/company/revenue-hub Facebook:   https://www.facebook.com/revenuehub/ Twitter:        https://twitter.com/revenue_hub YouTube:     Subscribe Link

Hi, welcome to another Expert Partner update discussion. Today we are joined by: 🔹Alex Barros, Chief Marketing & Innovation Officer at BEONx, one of our Expert Partners In this discussion we talk about the Beonprice brand evolution to BEONx and what BEONx is all about. We touch on the vision and mission and whether that has changed and Alex outlines sustainable profitability, what it means in real terms, and not just a greenwashing bandwagon. Finally we look at Digitalization, what is it and how can it benefit hotels. Hope you enjoy the discussion👍 👏 If you value what we do, please consider becoming a 'Friend of Revenue Hub' 👀 If you would like to watch the video Here is the YouTube link: https://youtu.be/4B9fpA1thGI 🗣 Feel free to drop us a line with any questions or comments. We’re always interested to hear from you and happy to follow up with our guests on any questions. We are also keen to hear of topics you might like discussed and guests you would like to hear from. You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US LinkedIn:     https://www.linkedin.com/company/revenue-hub Facebook:   https://www.facebook.com/revenuehub/ Twitter:        https://twitter.com/revenue_hub YouTube:     Subscribe Link 

Hi, welcome to another Coffee Time Chat. Today we welcome back: 🔹Bill Scanlon and Jacqueline Villamil of Strategic Solution Partners, one of our Expert Partners We catch up with Bill and Jacqueline a couple of weeks before they release their latest study into the gig economy and it's relevance for the hotel sector. This is the 3rd gig economy study they have conducted. The previous 2 studies were either side of the pandemic and we speak a little about what those highlighted. We also touch on the big warning light that this study has flagged up. Something that has been blamed on the pandemic, maybe unfairly. 👏 If you value what we do, please consider becoming a 'Friend of Revenue Hub' 👀 If you would like to watch the video Here is the YouTube link: https://youtu.be/SQ3q1aJQNys 🗣 Feel free to drop us a line with any questions or comments. We’re always interested to hear from you and happy to follow up with our guests on any questions. We are also keen to hear of topics you might like discussed and guests you would like to hear from. You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US LinkedIn:     https://www.linkedin.com/company/revenue-hub Facebook:   https://www.facebook.com/revenuehub/ Twitter:        https://twitter.com/revenue_hub YouTube:     Subscribe Link 

Hi, welcome to another Coffee time chat. With the dichotomy of higher prices and increasing costs and the continuing staffing challenge we ask how might the hotel industry adapt over the coming years To help this discussion along we welcome: Bob Holland and Mark Sherwin of Strategic Solution Partners, one of our Expert Partners Will prices continue to increase or when will this break, is ADR a limited metric when considering net operating profit and following recent comments from Marriott’s CEO, is a role in the hotel industry seen as just a job rather than a career. Hope you enjoy the discussion👍 👏 If you value what we do, please consider becoming a 'Friend of Revenue Hub' 👀 If you would like to watch the video Here is the YouTube link: https://youtu.be/PakNTscJR4Y 🗣 Feel free to drop us a line with any questions or comments. We’re always interested to hear from you and happy to follow up with our guests on any questions. We are also keen to hear of topics you might like discussed and guests you would like to hear from. You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US LinkedIn:     https://www.linkedin.com/company/revenue-hub Facebook:   https://www.facebook.com/revenuehub/ Twitter:        https://twitter.com/revenue_hub YouTube:     Subscribe Link 

Hi, welcome to another of our Coffee Time Chats. Today we are joined again by: 🔹 Apo Demirtas, Founder & CEO at HotelIQ Decision Cloud, one of our Expert Partners In this discussion we hear how Apo defines decision intelligence; outlines how data is only valuable when organised, analysed and acted on; why forecasting is not a one snapshot task and why we should be predicting on a daily basis to ensure we don’t have knee-jerk reactions to events out of our control. Hope you enjoy the discussion👍 👏 If you value what we do, please consider becoming a 'Friend of Revenue Hub' 👀 If you would like to watch the video Here is the YouTube link: https://youtu.be/oHboNyKLzSo 🗣 Feel free to drop us a line with any questions or comments. We’re always interested to hear from you and happy to follow up with our guests on any questions. We are also keen to hear of topics you might like discussed and guests you would like to hear from. You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US LinkedIn:     https://www.linkedin.com/company/revenue-hub Facebook:   https://www.facebook.com/revenuehub/ Twitter:        https://twitter.com/revenue_hub YouTube:     Subscribe Link 

Welcome to another Expert Insights discussion Are you a hotelier, but not a marketing specialist? Do you hear people talk about moving potential guests through the marketing funnels and wondering what on earth are they are talking about? Well this discussion might be of interest to you. Today we are joined again by: 🔹 Pau Siquier from mirai, one of our Expert Partners After the last 3 videos outlining digital marketing in some detail, today Pau summarises the upper, middle and lower funnels. What is the purpose of each, what actions should you be taking and how do you track the impact Hope you enjoy the discussion👍 👏 If you value what we do, please consider becoming a 'Friend of Revenue Hub' 👀 If you would like to watch the video  Here is the YouTube link: https://youtu.be/7Dipq_l2GLM 🗣 Feel free to drop us a line with any questions or comments. We’re always interested to hear from you and happy to follow up with our guests on any questions. We are also keen to hear of topics you might like discussed and guests you would like to hear from. You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US LinkedIn:     https://www.linkedin.com/company/revenue-hub Facebook:   https://www.facebook.com/revenuehub/ Twitter:        https://twitter.com/revenue_hub YouTube:     Subscribe Link 

Welcome to another of our coffee time chats. Today we are joined by: 🔹 Dr Don Wise and David Kasten from Strategic Solution Partners, one of our Expert Partners In this wide ranging discussion we touch on a number of areas and pose a few question: Is the US Hotel industry in a race to the bottom? Is it at risk of over commoditization where price becomes the only differentiator? Is technology taking away aspects of what guests consider hospitality and the hotel experience? How does the reduction of services and amenities balance with higher prices? And finally, is working in the hotel sector now just a job rather than a career? Hope you enjoy the discussion 👍 👏 If you value what we do, please consider becoming a 'Friend of Revenue Hub' 👀 If you would like to watch the video  Here is the YouTube link: https://youtu.be/eZev36fzX0c 🗣 Feel free to drop us a line with any questions or comments. We’re always interested to hear from you and happy to follow up with our guests on any questions. We are also keen to hear of topics you might like discussed and guests you would like to hear from. You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US LinkedIn:     https://www.linkedin.com/company/revenue-hub Facebook:   https://www.facebook.com/revenuehub/ Twitter:        https://twitter.com/revenue_hub YouTube:     Subscribe Link

Welcome to another Expert Insights discussion, today we are joined again by: 🔹 Pau Siquier from mirai, one of our Expert Partners This is the 3rd video in the series we are recording with mirai In the previous video we took a closer look at the lower funnel, it’s role in traffic acquisition and why it is the most effective area to invest money to drive direct bookings In this third video we look into the Middle and Upper Funnel ·         What are they? ·         Why are they important? ·         What role do they perform? ·         Typical activities and techniques? ·         And what metrics do we use to track? Hope you enjoy the discussion👍 👏 If you value what we do, please consider becoming a 'Friend of Revenue Hub' 👀 If you would like to watch the video  Here is the YouTube link: https://youtu.be/XyAdgSKTTP0 🗣 Feel free to drop us a line with any questions or comments. We’re always interested to hear from you and happy to follow up with our guests on any questions. We are also keen to hear of topics you might like discussed and guests you would like to hear from. You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US LinkedIn:     https://www.linkedin.com/company/revenue-hub Facebook:   https://www.facebook.com/revenuehub/ Twitter:        https://twitter.com/revenue_hub YouTube:     Subscribe Link 

Welcome to another Expert Insights discussion, today we are joined again by: 🔹 Pau Siquier from mirai, one of our Expert Partners This is the 2nd video in a short series we are recording with mirai, looking at Digital Marketing. In the 1st video we took an overview as to why hotels should invest in Digital Marketing. In this 2nd video we look specifically at the Lower Funnel. What is it, where does it fit into hotel marketing activities and why is it (possibly) the most effective use of digital marketing investment. Hope you enjoy the discussion👍 👏 If you value what we do, please consider becoming a 'Friend of Revenue Hub' 👀 If you would like to watch the video  Here is the YouTube link: https://youtu.be/HzDAjsZSJLQ 🗣 Feel free to drop us a line with any questions or comments. We’re always interested to hear from you and happy to follow up with our guests on any questions. We are also keen to hear of topics you might like discussed and guests you would like to hear from. You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US LinkedIn:     https://www.linkedin.com/company/revenue-hub Facebook:   https://www.facebook.com/revenuehub/ Twitter:        https://twitter.com/revenue_hub YouTube:     Subscribe Link

Welcome to another of our coffee time chats Today we are joined by: 🔹 Pontus Berner from berner+becker NB: berner+becker are one of our Expert Partners In today’s discussion we focus on the German hotel market. We review how the different hotel sectors have faired this Summer, what might happen as we head into the Autumn and Winter, and finally, we hear what has been happening at berner+becker over the last few months as we come out of the pandemic. Hope you enjoy the discussion👍 👏 If you value what we do, please consider becoming a 'Friend of Revenue Hub' 👀 If you would like to watch the video  Here is the YouTube link: https://youtu.be/p0AJVduv0-8 🗣 Feel free to drop us a line with any questions or comments. We’re always interested to hear from you and happy to follow up with our guests on any questions. We are also keen to hear of topics you might like discussed and guests you would like to hear from. You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US LinkedIn:     https://www.linkedin.com/company/revenue-hub Facebook:   https://www.facebook.com/revenuehub/ Twitter:        https://twitter.com/revenue_hub YouTube:     Subscribe Link

Welcome to another of our coffee time chats. Today we are joined by: 🔹 Marc Fleischer from Strategic Solution Partners, one of our Expert Partners In today’s discussion we look at the impact of ineffective maintenance prevention on hotel costs, guest satisfaction, future revenue and, ultimately, hotel profit. We explore attitudes amongst hotel GMs around preventative maintenance and the balancing act post Covid. Using a number of anecdotal stories and experiences we extrapolate the potential impact on hotels costs, refunds and reputation damage. Finally, we consider two simple tasks that can be implemented right now to reduce future risks. Hope you enjoy the discussion👍 👏 If you value what we do, please consider becoming a 'Friend of Revenue Hub' 👀 If you would like to watch the video  Here is the YouTube link: https://youtu.be/hRxKbYkeAMk 🗣 Feel free to drop us a line with any questions or comments.  We’re always interested to hear from you and happy to follow up with our guests on any questions. We are also keen to hear of topics you might like discussed and guests you would like to hear from. You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US LinkedIn:     https://www.linkedin.com/company/revenue-hub Facebook:   https://www.facebook.com/revenuehub/ Twitter:        https://twitter.com/revenue_hub YouTube:     Subscribe Link

Welcome to another video in our Userguest series focused on the topic of RMA - RevMarketing Automation Today we are joined by: 🔹 Erik Munoz of Userguest and Annemarie Gubanski from Taktikon  NB: Userguest are one of our Expert Partners Hotels rely on tech tools to run the day-to-day operations of the business. We’ve seen a growing tendency to automate many tasks within the industry as a way to simplify time-consuming tasks, often saving time, saving money and removing stress. Today we look at how automation can be used effectively via the hotel’s own website to drive dynamic content and personalized messaging leading to increased booking conversion and, ultimately, higher revenues and lower OTA commission. We explore why hotels should embrace website technology, the benefits to both visitor and the hotel and discuss how automation marketing can work with less time and cost investment than initially anticipated Hope you enjoy the discussion👍 👏 If you value what we do, please consider becoming a 'Friend of Revenue Hub' 👀 If you would like to watch the video  Here is the YouTube link: https://youtu.be/KJZY0M05A9w 🗣 Feel free to drop us a line with any questions or comments. We’re always interested to hear from you and happy to follow up with our guests on any questions. We are also keen to hear of topics you might like discussed and guests you would like to hear from. You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US LinkedIn:     https://www.linkedin.com/company/revenue-hub Facebook:   https://www.facebook.com/revenuehub/ Twitter:        https://twitter.com/revenue_hub YouTube:     Subscribe Link 

Welcome to another of our Expert Insights discussions. Today we are joined again by: 🔹 Veit Meier of berner+becker one of our Expert Partners Continuing our theme of back to basics, we follow up our last discussion around forecasting, this time we focus on segmentation. We consider what are some errors hoteliers make, or challenges they face, when considering segmentation. Veit highlights additional areas to consider when building more granular segmentation and ways to achieve this. Finally we look at the benefits of adopting a more enhanced, granular, segmentation strategy. Hope you enjoy the discussion👍 👏 If you value what we do, please consider becoming a 'Friend of Revenue Hub' 👀 If you would like to watch the video  Here is the YouTube link: https://youtu.be/SaWVYkQwe1o 🗣 Feel free to drop us a line with any questions or comments.  We’re always interested to hear from you and happy to follow up with our guests on any questions.  We are also keen to hear of topics you might like discussed and guests you would like to hear from.  You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US LinkedIn:     https://www.linkedin.com/company/revenue-hub Facebook:   https://www.facebook.com/revenuehub/ Twitter:        https://twitter.com/revenue_hub YouTube:     Subscribe Link

Welcome to another of our Coffee Time chats. Today we continue our discussion with: 🔹 Paige Duke of Strategic Solution Partners, one of our Expert Partners Following our discussion in Part 1 where Paige outlined some challenges hotels face as group demand returns and the over reliance on strategy instead of tools and tactics In Part 2 Paige offers advice and solutions hotels can take on board right now to be better prepared as group demand continues to increase. Hope you enjoy the discussion👍 👏 If you value what we do, please consider becoming a 'Friend of Revenue Hub' 👀 If you would like to watch the video  Here is the YouTube link: https://youtu.be/BKNeQZOGyTA 🗣 Feel free to drop us a line with any questions or comments.  We’re always interested to hear from you and happy to follow up with our guests on any questions.  We are also keen to hear of topics you might like discussed and guests you would like to hear from.  You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US LinkedIn:     https://www.linkedin.com/company/revenue-hub Facebook:   https://www.facebook.com/revenuehub/ Twitter:        https://twitter.com/revenue_hub YouTube:     Subscribe Link

Welcome to another of our Coffee Time chats. Today we are joined by: 🔹 Paige Duke of Strategic Solution Partners, one of our Expert Partners Our discussion is broken into two parts. In this episode, Part 1, we are focusing on Hotel Group sales and some of the challenges Paige sees as hotels adjust to the return of group demand She also highlights an over-reliance at times on strategy and less on the tactics and tools needed to actually deliver. In Part 2, which will be coming out next week, Paige offers some advice and solutions hotels can take on board right now to be better prepared as group demand continues to increase. Hope you enjoy the discussion👍 👏 If you value what we do, please consider becoming a 'Friend of Revenue Hub' 👀 If you would like to watch the video  Here is the YouTube link: https://youtu.be/7rWNxUV7e4w 🗣 Feel free to drop us a line with any questions or comments.  We’re always interested to hear from you and happy to follow up with our guests on any questions.  We are also keen to hear of topics you might like discussed and guests you would like to hear from.  You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US LinkedIn:     https://www.linkedin.com/company/revenue-hub Facebook:   https://www.facebook.com/revenuehub/ Twitter:        https://twitter.com/revenue_hub YouTube:     Subscribe Link