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Welcome to another of our Expert Insights. Today we are joined by: 🔹Cristian Blaj of Userguest and 🔹Barry Wishart of Casa Collina  NB: Userguest are one of our Expert Partners In this discussion we expand on the recent discussion we had with Erik Munoz  when he introduced RMA - RevMarketing Automation.   With Cristina and Barry we focus our conversation around the hotel’s website.   Who really owns it? And where does responsibility lie when it comes to generating revenue via the hotel’s direct channel.   We ask if the revenue strategies developed by the revenue management team are often lost on the direct channel and we question if hotel marketeers consider revenue strategies when planning marketing campaigns.   Cristina and Barry also give their thoughts on whether marketing and revenue can think like each other, when their core skills are so different, and what can these two teams do to support each other.    Hope you enjoy the discussion👍 👏 If you value what we do, please consider becoming a 'Friend of Revenue Hub' 👀 If you would like to watch the video  Here is the YouTube link: https://youtu.be/Vq50sRMUpmQ 🗣 Feel free to drop us a line with any questions or comments.  We’re always interested to hear from you and happy to follow up with our guests on any questions. We are also keen to hear of topics you might like discussed and guests you would like to hear from. You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US LinkedIn:     https://www.linkedin.com/company/revenue-hub Facebook:   https://www.facebook.com/revenuehub/ Twitter:        https://twitter.com/revenue_hub YouTube:     Subscribe Link

Welcome to another of our Coffee Time chats. Today we are joined by: 🔹 Connor Vanderholm - CEO and Founder of Topline Revenue, one of our Expert Partners  In this discussion we talk with Connor around two core areas of perceived value and impact from the cost of living crisis We ask when will the bubble burst on high prices and how the current high ADR could be affecting perceived value for money. We also explore the upcoming squeeze on incomes through increased cost of living and consider what impact this may have on leisure travel, corporates and groups as well as overall consumer sentiment. Finally, we consider what indicators should a Revenue Management professional be keeping a close eye on and will we start to see price reductions becoming more widespread. Hope you enjoy the discussion👍 👏 If you value what we do, please consider becoming a 'Friend of Revenue Hub' 👀 If you would like to watch the video  Here is the YouTube link: https://youtu.be/3w96UZqNZOs 🗣 Feel free to drop us a line with any questions or comments. We’re always interested to hear from you and happy to follow up with our guests on any questions. We are also keen to hear of topics you might like discussed and guests you would like to hear from. You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US LinkedIn:     https://www.linkedin.com/company/revenue-hub Facebook:   https://www.facebook.com/revenuehub/ Twitter:        https://twitter.com/revenue_hub YouTube:     Subscribe Link 

Welcome to another of our Coffee Time chats. Today we are joined by: 🔹 Dr Donald Wise of Strategic Solution Partners, one of our Expert Partners In this discussion we talk with Dr Don about how the hotel industry looks post pandemic. We consider the current cost of living crisis and impact on travel this summer and also reflect on 'perceived value' and when this might start to bite back against current inflated rates. Finally, we ask Dr Don is the hotel sector still attractive for investors and financiers and what advice he would give to owners looking for finance to refurbish their property, or those considering an exit strategy. Hope you enjoy the discussion👍 👏 If you value what we do, please consider becoming a 'Friend of Revenue Hub'   👀 If you would like to watch the video  Here is the YouTube link: https://youtu.be/0r154cQg61w 🗣 Feel free to drop us a line with any questions or comments. We’re always interested to hear from you and happy to follow up with our guests on any questions. We are also keen to hear of topics you might like discussed and guests you would like to hear from. You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US LinkedIn:     https://www.linkedin.com/company/revenue-hub Facebook:   https://www.facebook.com/revenuehub/ Twitter:        https://twitter.com/revenue_hub YouTube:     Subscribe Link

Welcome to one of our Expert Insights discussions. Today we are joined by: 🔹 Erik Munoz of Userguest, one of our Expert Partners In this discussion Erik introduces us to RMA – RevMarketing Automation – What is it, Why is it important, How can it bring together the revenue and marketing teams, and what problem does it solve? Hope you enjoy the discussion👍 👏 If you value what we do, please consider becoming a 'Friend of Revenue Hub'   👀 If you would like to watch the video  Here is the YouTube link: https://youtu.be/4ia7dtyisg0 🗣 Feel free to drop us a line with any questions or comments. We’re always interested to hear from you and happy to follow up with our guests on any questions. We are also keen to hear of topics you might like discussed and guests you would like to hear from. You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US LinkedIn:     https://www.linkedin.com/company/revenue-hub Facebook:   https://www.facebook.com/revenuehub/ Twitter:        https://twitter.com/revenue_hub YouTube:     Subscribe Link 

Welcome to one of our Hotel Tech chats. Today we are joined by the A-Team: 🔹 Alexander Edström and Alexandra Fjällman of Atomize, one of our Expert Partners In this discussion we look at price optimisation, what it is, why do it and how to do it. We explore the factors influencing price optimisation, the number of calculations involved, why you can’t optimize without some form of technology and resistance to investing – ultimately leaving revenue on the table. We get the chance to look at the Atomize solution, understand price recommendations, the autopilot option and we see how the user is always in control. Hope you enjoy the discussion👍 👏 If you value what we do, please consider becoming a 'Friend of Revenue Hub'   👀 If you would like to watch the video  Here is the YouTube link: https://youtu.be/nMpJvqX8aTA 🗣 Feel free to drop us a line with any questions or comments. We’re always interested to hear from you and happy to follow up with our guests on any questions. We are also keen to hear of topics you might like discussed and guests you would like to hear from. You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US LinkedIn:     https://www.linkedin.com/company/revenue-hub Facebook:   https://www.facebook.com/revenuehub/ Twitter:        https://twitter.com/revenue_hub YouTube:     Subscribe Link 

Welcome to another of our Coffee Time chats. In this discussion we are joined by: 🔹Neil Grammer of Strategic Solution Partners, one of our Expert Partners In this discussion we look at the critical importance of ensuring the hotel revenue you have generated actually makes it to the bank. We explore how the pandemic and current staffing shortages have highlighted financial control and process problems that can lead to significant risks We dig into a number of common risks present right now, ways to resolve these by implementing an internal control framework and how to continually improve through the utilisation of an internal control questionnaire. Hope you enjoy the discussion👍 👏 If you value what we do, please consider becoming a 'Friend of Revenue Hub' 👀 If you would like to watch the video  Here is the YouTube link: https://youtu.be/uC4e5V9ipHw 🗣 Feel free to drop us a line with any questions or comments. We’re always interested to hear from you and happy to follow up with our guests on any questions. We are also keen to hear of topics you might like discussed and guests you would like to hear from. You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US LinkedIn:     https://www.linkedin.com/company/revenue-hub Facebook:   https://www.facebook.com/revenuehub/ Twitter:        https://twitter.com/revenue_hub YouTube:     Subscribe Link

Welcome to another of our Coffee Time chats. In this discussion we are joined by: 🔹 Jack Lindemuth of Strategic Solution Partners, one of our Expert Partners In this discussion we talk about the 'new kid on the block', the Commercial Strategy Role, that overarching role encompassing Revenue, Marketing and Sales. We explore what is driving this change? Where the role is being adopted and why there may be resistance at the independent hotel level. We dig into some of the core benefits of embracing this evolution and how independent properties, and groups, can dip their toe in this commercial role without gambling everything on this change. Hope you enjoy the discussion👍 👏 If you value what we do, please consider becoming a 'Friend of Revenue Hub'  👀 If you would like to watch the video  Here is the YouTube link: https://youtu.be/5P6EYzUP058 🗣 Feel free to drop us a line with any questions or comments. We’re always interested to hear from you and happy to follow up with our guests on any questions. We are also keen to hear of topics you might like discussed and guests you would like to hear from. You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US LinkedIn:     https://www.linkedin.com/company/revenue-hub Facebook:   https://www.facebook.com/revenuehub/ Twitter:        https://twitter.com/revenue_hub YouTube:     Subscribe Link

In this Who Are We interview we are joined by: 🔹 Hicham Benyebdri of Userguest We are delighted to welcome Userguest as one of our Expert Partners In this discussion, Hicham Introduces us to Userguest, their solution and typical client profile. He also looks a little into the future and what that might involve, finally touching on the issue of data privacy including GDPR and a cookie less world Hope you enjoy the discussion 👍 👏 If you value what we do, please consider becoming a 'Friend of Revenue Hub' 👀 If you would like to watch the video  Here is the YouTube link: https://youtu.be/p3D-GyIgf8I 🗣 Feel free to drop us a line with any questions or comments.  We’re always interested to hear from you and happy to follow up with our guests on any questions.  We are also keen to hear of topics you might like discussed and guests you would like to hear from.  You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US   LinkedIn:     https://www.linkedin.com/company/revenue-hub Facebook:   https://www.facebook.com/revenuehub/ Twitter:        https://twitter.com/revenue_hub YouTube:     Subscribe Link 

In this Who Are We interview we are joined by: 🔹 Franco Grasso of Franco Grasso Revenue Team We are delighted to welcome Franco Grasso Revenue Team as one of our Expert Partners In this discussion, Franco introduces us to his company, their core service and typical client profile. He also explains why he started the company and what value he believes the team adds to their clients. Finally touching on what the future might hold for them. Hope you enjoy the discussion 🤞👍 👏 If you value what we are doing, please consider becoming a 'Friend of Revenue Hub' 👀 If you would like to watch the video  Here is the YouTube link: https://youtu.be/praFtLcGlgE 🗣 Feel free to drop us a line with any questions or comments.  We’re always interested to hear from you and happy to follow up with our guests on any questions.  We are also keen to hear of topics you might like discussed and guests you would like to hear from.  You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US  LinkedIn:     https://www.linkedin.com/company/revenue-hub Facebook:   https://www.facebook.com/revenuehub/ Twitter:        https://twitter.com/revenue_hub YouTube:     Subscribe Link 

Welcome to another of our Expert Insight discussions. Today we are joined by: 🔹Veit Meier of berner+becker NB: berner+becker are one of our Expert Partners In this discussion Veit takes us back to basics and looks at the fundamental task of Hotel forecasting. We look at what impact the pandemic, technology adoption and staffing issues has had on why we forecast, what we forecast and how often we review it. Finally, we consider is it time to move from the traditional way of forecasting to a more dynamic forecasting approach utilising real time data. Hope you enjoy the discussion 👍 👏 If you value what we do, please consider becoming a 'Friend of Revenue Hub' 👀 If you would like to watch the video  Here is the YouTube link: https://youtu.be/yv-zhpm2Smg 🗣 Feel free to drop us a line with any questions or comments. We’re always interested to hear from you and happy to follow up with our guests on any questions. We are also keen to hear of topics you might like discussed and guests you would like to hear from. You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US   LinkedIn:     https://www.linkedin.com/company/revenue-hub Facebook:   https://www.facebook.com/revenuehub/ Twitter:        https://twitter.com/revenue_hub YouTube:     Subscribe Link

Welcome to another of our Coffee Time chats. In this discussion we are joined by: 🔹 Neville Isaac of Beonprice and 🔹 Karin Van Rhee of Juyo Analytics Please note, both Beonprice and Juyo Analytics are Expert Partners In this conversation, we discuss with Neville and Karin whether revenue strategy is just a pipedream, for most hoteliers We look at how old fashioned and outdated approaches to revenue management, or more accurately pricing, continually hold back the evolution to revenue strategy We explore what is needed if we are to truly free the revenue manager to be strategic and ask what actually is revenue strategy? Finally, we consider how tired old metrics ensure we repeat the same thing over and over and how we should be asking more enlightened questions around who is our most profitable guest and what % of bookings do they represent? Without changing the focus, the questions asked, and metrics measured, surely revenue strategy just exists as another recurring seminar topic. Hope you enjoy the discussion 🤞👍 If you value what we are doing, please click here to become a 'Friend of Revenue Hub' 👀 If you would like to watch the video  Here is the YouTube link: https://youtu.be/A02dN_RXYOI 🗣 Feel free to drop us a line with any questions or comments. We’re always interested to hear from you and happy to follow up with our guests on any questions. We are also keen to hear of topics you might like discussed and guests you would like to hear from. You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US LinkedIn:     https://www.linkedin.com/company/revenue-hub Facebook:   https://www.facebook.com/revenuehub/ Twitter:        https://twitter.com/revenue_hub YouTube:     Subscribe Link

In this Who Are We interview we are joined by: 🔹 Kris Glabinski of Howsmyrate We are delighted to welcome Howsmyrate as one of our Expert Partners In this discussion, Kris Introduces us to the company, when and why it was formed and it’s core solution in rate shopping and price analysis. He outlines the cost effectiveness, and customization flexibility, that they can offer through the utilisation of Google Data Studio, who is their typical client profile, and what benefits they gain from howsmyrate Finally Kris talks about a topic he is very passionate about and that is revenue engagement rather than revenue management Hope you enjoy it 🤞👍 👀 If you would like to watch the video  Here is the YouTube link: https://youtu.be/cpEGaISaeuw 🗣 Feel free to drop us a line with any questions or comments.  We’re always interested to hear from you and happy to follow up with our guests on any questions.  We are also keen to hear of topics you might like discussed and guests you would like to hear from.  You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US LinkedIn:     https://www.linkedin.com/company/revenue-hub Facebook:   https://www.facebook.com/revenuehub/ Twitter:        https://twitter.com/revenue_hub YouTube:     Subscribe Link 

Welcome to another of our Coffee Time chats. In this discussion we are joined by: 🔹 Glen Coben 🔹 Jacqueline Villamil of Strategic Solution Partners, one of our Expert Partners In this discussion, Glen and Jacqueline talk about a project Glen and his team were involved with, developing an innovative F&B model that provides a safe environment, multi dining options, increased guest experience, improved value proposition and impacts the overall revenue generation and cost control Hope you enjoy it 🤞👍   👀 If you would like to watch the video  Here is the YouTube link: https://youtu.be/I5LrLWgapWk 🗣 Feel free to drop us a line with any questions or comments.  We’re always interested to hear from you and happy to follow up with our guests on any questions.  We are also keen to hear of topics you might like discussed and guests you would like to hear from.  You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US LinkedIn:     https://www.linkedin.com/company/revenue-hub Facebook:   https://www.facebook.com/revenuehub/ Twitter:        https://twitter.com/revenue_hub YouTube:     Subscribe Link

Welcome to another of our Coffee Time chats. Today we are joined by: 🔹 Erik Munoz – Chief Commercial Officer at Lybra NB: Lybra are one of our Expert Partners Following our recent video conversation with Stephanie of Cogwheel Marketing and Connor at Topline about The Marriage of Revenue and Marketing we continue a similar theme with Erik, exploring the value of unified decision data for both hotel revenue management and digital marketing teams. We discuss a number of areas including: What data is critical post pandemic (02:05) Balancing historical data and forward looking data Relevancy and recency of data in relation to your competitor set Real time data and scenarios (13:10) Value is in the combination of data (20:05) Using data to personalise your offering (26:45) Granular data supports budgets and ROI (31:50) Final thoughts (39:00) Hope you enjoy it 🤞👍 If you would like to watch the video 👀 Here is the YouTube link: https://youtu.be/0D9rflVgqQE 🗣 Feel free to drop us a line with any questions or comments. We’re always interested to hear from you and happy to follow up with our guests on any questions. We are also keen to hear of topics you might like discussed and guests you would like to hear from. You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US LinkedIn:     https://www.linkedin.com/company/revenue-hub Facebook:   https://www.facebook.com/revenuehub/ Twitter:        https://twitter.com/revenue_hub YouTube:     Subscribe Link

Welcome to another Expert Insights discussion. Today we are joined by: 🔹 Stephanie Smith – Founder and Digital Matriarch at Cogwheel Marketing and 🔹 Connor Vanderholm – CEO and Co-Founder of Topline Revenue NB: Cogwheel Marketing and Topline Revenue are both Expert Partners with Revenue Hub In our conversation, Stephanie and Connor look at a number of areas where revenue management and marketing can work together in a blissfully happy marriage of knowledge and expertise 😉 They look specifically at: Target Segments and understanding competition per segment Packages OTA Strategy Package Parity Understanding demand that exists in the market Revenue and Marketing Swapping Roles Hope you enjoy it 🤞👍 If you would like to watch the video 👀 Here is the YouTube link: https://youtu.be/KvlGXpAOkqA 🗣 Feel free to drop us a line with any questions or comments. We’re always interested to hear from you and happy to follow up with our guests on any questions. We are also keen to hear of topics you might like discussed and guests you would like to hear from. You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US LinkedIn:     https://www.linkedin.com/company/revenue-hub Facebook:   https://www.facebook.com/revenuehub/ Twitter:        https://twitter.com/revenue_hub YouTube:     Subscribe Link

In this "Who Are We" interview we are joined by: 🔹 Bill Scanlon, President, CEO & Founder 🔹 Jacqueline Villamil, Chief Operating Officer We are delighted to welcome Strategic Solution Partners as an Expert Partner In this discussion, Bill and Jacqueline introduce us to Strategic Solution Partners and we cover a number of areas: • When they were founded • Do they have a typical client profile • What are their service offerings • How do they add value to their hotel clients Hope you enjoy it 🤞👍 If you would like to watch the video 👀 Here is the YouTube link: https://youtu.be/D444l-JqpZo 🗣 Feel free to drop us a line with any questions or comments. We’re always interested to hear from you and happy to follow up with our guests on any questions. We are also keen to hear of topics you might like discussed and guests you would like to hear from. You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US LinkedIn:     https://www.linkedin.com/company/revenue-hub Facebook:   https://www.facebook.com/revenuehub/ Twitter:        https://twitter.com/revenue_hub YouTube:     Subscribe Link

 Welcome to another of our Coffee Time chats Today we are joined by: 🔹 Michael Goldrich, Chief Experience Office at The Hotels Network NB: The Hotels Network are one of our Expert Partners In this discussion, Michael does a bit of future gazing looking at what a hotel should consider in relation to the customer journey. Additionally, he touches on how hotels could be leveraging the direct booking desire and also outlines 3 digital marketing trends all hoteliers should keep an eye on: Tripstacking Invisible Friction Bench Marketing Hope you enjoy it 🤞👍 If you would like to watch the video 👀 Here is the YouTube link: https://youtu.be/1fqOGyQRcDU 🗣 Feel free to drop us a line with any questions or comments. We’re always interested to hear from you and happy to follow up with our guests on any questions. We are also keen to hear of topics you might like discussed and guests you would like to hear from. You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US LinkedIn:     https://www.linkedin.com/company/revenue-hub Facebook:   https://www.facebook.com/revenuehub/ Twitter:        https://twitter.com/revenue_hub YouTube:     Subscribe Link

Welcome to another of our Coffee Time chats. Today we are joined by: 🔹 Apo Demirtas – CEO & Founder at HotelIQ NB: HotelIQ are one of our Expert Partners Today we talk about the way Hotels Forecast and why the current method is wrong and outdated. We touch on a number of subjects, namely: Flaws in the current way hotels forecast? Is ‘forward looking ‘data only of value at macro/corporate level? Prediction rather than forecast and the ‘zero based’ principle? Why a resistance to change? Hope you enjoy it 🤞👍 If you would like to watch the video 👀 Here is the YouTube link: https://youtu.be/-cloAdKo7EA 🗣 Feel free to drop us a line with any questions or comments. We’re always interested to hear from you and happy to follow up with our guests on any questions. We are also keen to hear of topics you might like discussed and guests you would like to hear from. You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US LinkedIn:     https://www.linkedin.com/company/revenue-hub Facebook:   https://www.facebook.com/revenuehub/ Twitter:        https://twitter.com/revenue_hub YouTube:     Subscribe Link

Welcome to another of our Coffee Time chats. Today we are joined by: 🔹 Connor Vanderholm Co-Founder and CEO at Topline NB: Topline are one of our Expert Partners Topline are a Revenue Management consultancy, which Connor founded in 2020, so we thought it would be good to hear his perspectives on starting and building a consultancy business Whilst there are many reasons why someone might start a consultancy, one of the first things we explore is whether you are looking to replace your corporate life with a consultancy 'job and salary' or are you looking to build a consultancy business. We also discuss the challenges of balancing business development with service delivery, handling sales rejection, the importance of defining your service offering and factors to consider if you wish to grow. Hope you enjoy it 🤞👍 If you would like to watch the video 👀 Here is the YouTube link: https://youtu.be/qxwcG73EccU 🗣 Feel free to drop us a line with any questions or comments. We’re always interested to hear from you and happy to follow up with our guests on any questions. We are also keen to hear of topics you might like discussed and guests you would like to hear from. You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US LinkedIn:     https://www.linkedin.com/company/revenue-hub Facebook:   https://www.facebook.com/revenuehub/ Twitter:        https://twitter.com/revenue_hub YouTube:     Subscribe Link

Welcome to another of our Coffee Time chats. Today we are joined by: 🔹 Jos Schapp – CEO & Co-Founder at Roomdex 🔹 Priya Rajamani – VP Support & Implementation at Stayntouch 🔹 Niels de Wilde – Commercial Director at Zoku NB: Roomdex are one of our Expert Partners Today we talk about Hotel Technology, it’s value to hoteliers and why there is still some resistance to get on board. We touch on a number of subjects, some core ones being these: • How has the pandemic influences technology adoption • Has SaaS pricing reduced cost objection • Time saving often undervalued in decision making • Fear of change and fear of missing out Hope you enjoy it 🤞👍 If you would like to watch the video 👀 Here is the YouTube link: https://youtu.be/xQcB_KjJI8s 🗣 Feel free to drop us a line with any questions or comments. We’re always interested to hear from you and happy to follow up with our guests on any questions. We are also keen to hear of topics you might like discussed and guests you would like to hear from. You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US LinkedIn:     https://www.linkedin.com/company/revenue-hub Facebook:   https://www.facebook.com/revenuehub/ Twitter:        https://twitter.com/revenue_hub YouTube:     Subscribe Link