26 minutes | Feb 9th 2021

UnionBank: The protagonist bank that thrives in COVID-19

Organisations’ priority to COVID-19 has been crisis response. Now, as organisations begin to emerge from this response phase, leaders are focusing on the next set of workforce challenges as they plan for the recovery. One of the challenges is to activate new ways of working post-COVID. UnionBank can be described as a protagonist bank that thrives in COVID-19. This episode looks at how the bank is resetting ‘tech’, teams, culture and space’ that enable them to cope with the ‘new normal’ seamlessly through the planning and activation of new ways of working, its challenges and key learnings.
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