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Putting Possibility into Practice

78 Episodes

16 minutes | Aug 12, 2019
Episode 76 - The Doc Is In Talking Burnout
Greenway Chief Medical Officer Dr. Geeta Nayyar will guest host this episode featuring Dr. Jeff Livingston of MacArthur Medical Center in Irving, Texas. Burnout is one of the hottest topics in healthcare today and we'll hear from physicians how they experienced burnout, what helped them overcome it, and what advice they have for providers dealing with it currently.
21 minutes | Aug 5, 2019
Episode 75 - Celebrating National Health Center Week
Celebrated each August, National Health Center Week raises awareness about the mission and accomplishments of U.S. health centers. Hear from health center staff members about why they got involved in medicine and health centers, and what’s ahead for health centers around the country.
13 minutes | Jul 29, 2019
Episode 74 - Setting Goals for Growth - GRS for ENT Practices
Lois Moss and Diana McClernon of Associates of Otolaryngology, LLC in Denver, Colorado, discuss exactly how to pronounce “otolaryngology.” Hear how the practice partnered for more than two years with our Greenway Revenue Services team to achieve, and surpass, its goals. Plus, hear what advice they have for other ENT practices considering revenue cycle management services.
24 minutes | Jul 25, 2019
Episode 74A - Meet the Interns
In the summer of 2019, seven interns joined the Greenway Health family. Hear what our interns were up to during their summer at Greenway and what is next for them as they head back to college to finish pursuing their degrees.
19 minutes | Jul 22, 2019
Episode 73 - The First 50 and the Next 50 Years of Community Care
Providence Community Health Centers has served the Providence, Rhode Island, community for more than 50 years. CEO Merrill Thomas describes what led to growth at PCHC, how it adapts to the ever-changing healthcare industry, and how it benefits from its partnership with Greenway Health. Plus, learn about PCHC's new services and upcoming expansion plan. For more on PCHC, visit https://www.providencechc.org/.
12 minutes | Jul 15, 2019
Episode 72 - Revenue Cycle Management for Tribal Health Centers
Marlene Smallwood, clinic director, Yerington Paiute Tribal Health Clinic, discusses revenue cycle management challenges facing tribal health centers. Learn why the clinic partnered with Greenway Revenue Services and find out what makes it different from other tribal health centers. For more information on solutions and services for your tribal health center, visit https://www.greenwayhealth.com/solutions/tribal-community-EHR.
17 minutes | Jul 8, 2019
Episode 71 - Ready, Set, Go Live!
On this episode,Greenway Health Implementation Specialist Chuck McSorley joins us to discuss how Greenway helps medical practices prepare for electronic health record (EHR) implementation. Hear how our team works in partnership with yours before, during, and after implementation to minimize stress and ensure success. For more information, visit www.greenwayhealth.com.
17 minutes | Jul 1, 2019
Episode 70- Serving Our Country, Our Customers, Our Community
Greenway Health Chief Compliance Officer Susan Kohler discusses her career in the United States Navy and her transition to the private sector. Plus, hear about her contributions to the veterans community, including her work with a local American Legion, ongoing initiatives to support the men and women serving our country, and recent trip to Washington, D.C. for an Honor Flight. To learn more about American Legion Post 273, visit https://www.amleg273.com/, and to see how you can support the Honor Flight Network, visit www.honorflight.org.
15 minutes | Jun 24, 2019
Episode 69 - Full Force Ahead - The Thriving Health System of the Future
Health Choice Network President and CEO Alex Romillo joins Greenway Health President Kimberly O'Loughlin to discuss Greenway's partnership with HCN — part of our commitment to Federally Qualified Health Centers (FQHCs), plus what we have in store to fuel the success of health centers in the years ahead.
13 minutes | Jun 17, 2019
Episode 68 - 35 Years of Pediatric Care
Meyer Pediatrics, located in Sarasota, Florida, has been caring for the community for 35 years! Hear how its partnership with Greenway Health has helped fuel its success, and what’s in store for the practice over the next 35 years!
14 minutes | Jun 10, 2019
Episode 67 - Fun in the Sun with Your EHR and Analytics
Summer’s here! Dr. Michael Jordan of East Lake Pediatrics shares survival tips for parents, including making sure your child’s EHR is updated before you send them off to camp or hit the road for that dream vacation. Plus, hear how  Intergy Practice Analytics helps pediatricians get children ready to head back to school. All that and more on this episode of Putting Possibility into Practice.
15 minutes | Jun 3, 2019
Episode 66 - Hack Attack
Your data — and that of your patients — are prime targets for cyber criminals. With cyberattacks becoming more prevalent in healthcare, how safe is your data? Ethan Bing, practice administrator at Medical Colleagues of Texas, recounts his experience of dealing with a data breach firsthand. Learn how to keep your data safe, the importance of having a plan in place should your practice fall victim, and hear about the practice's transition to Intergy Hosted.
16 minutes | May 27, 2019
Episode 65 - Fueling the Success of Tribal Health Communities
Greenway combines EHR and community health management to drive the highest levels of care for tribal health partners and the communities they serve. Micah Petoskey, IT site manager, discusses how KBIC Health System uses Greenway's solutions to meet the needs of its tribal health communities. For more information on solutions available for tribal health practices, visit https://www.greenwayhealth.com/solutions/tribal-community-EHR.
14 minutes | May 20, 2019
Episode 64 - The Doc Is In
Dr. Geeta Nayyar, a nationally recognized leader in health information technology, is bringing the physician’s perspective to Greenway Health as its new chief medical officer. On this episode, Dr. Nayyar discusses what got her into medicine, the customer benefits of having a chief medical officer at Greenway, and the challenges facing providers today. She was named among “Top 26 Smartest People in Health IT” by Becker's Hospital Review and ranked one of the “Top 25 Minority Executives in Healthcare” by Modern Healthcare. Plus, learn about life outside of work, including her love for the hit series, Game of Thrones. 
15 minutes | May 13, 2019
Episode 63 - Holding Your Own
The industry’s shift to value-based care, coupled with an emphasis on efficiencies, has made it difficult for smaller practices to succeed alone. As a result, internal medicine and other primary care practices have joined forces in a range of practice models to maintain autonomy. Dr. Eric Harman, a family medicine practitioner at Mountain Region Family Medicine, joins our podcast to discuss his practice’s success as a physician-led accountable care organization (ACO), as well as the challenges and benefits of operating as an independent practice. For more information on how Greenway Health can partner with your practice, visit www.greenwayhealth.com.
13 minutes | May 6, 2019
Episode 62 - There's Growth Ahead: GRS for OBGYN Practices
Kristin Salagaj, practice administrator, and Bonnie Dickie, business manager/privacy officer at Omega Ob-Gyn Associates, share revenue cycle management tips for OB-GYN practices. Plus, gain insight into the practice’s decision-making process for adding revenue cycle management services. And since there’s nothing holding back Omega OB-Gyn, our guests discuss how they’ve grown their practice and what’s in store for the future.
19 minutes | Apr 29, 2019
Episode 61 - Getting Your Practice Social Savvy
Facebook, Twitter, YouTube, LinkedIn, Pinterest, Instagram, Snapchat … oh my! As more Americans use social media daily than ever before, is your practice taking advantage of reaching current and prospective patients? Emily Thompson, marketing and digital communications assistant, Treasure Coast Community Health discusses how practices can use social media to promote their services, providers, and team members. Also, learn about those online review sites and tips for engaging with patients online.
15 minutes | Apr 22, 2019
Episode 60 - Most Improved Physician Product: Intergy
On the path to innovation: Intergy was the Most Improved Physician Product, according to the 2019 Best in KLAS Report. Pediatricians Mike Jordan and Sarah Kelley discuss how their practices use the EHR and practice management solution on a daily basis, the improvements they’ve seen over the past year, and what advice they would give other providers who are considering Intergy. For more information on Intergy, www.greenwayhealth.com.
15 minutes | Apr 15, 2019
Episode 59 - Rise to the Challenge When Disaster Strikes
On November 30, 2018, a 7.0-magnitude earthquake hit Anchorage, Alaska. Cecily Sheats, director of business operations at Internal Medicine Associates, LLC in Anchorage discusses the challenges that the practice faced in the days following the earthquake. Hear how the practice utilized Greenway Revenue Services, Greenway’s patient portal, and additional Greenway solutions to rise to the challenge when the challenge arrived. Plus, advice on prepping your practice for a disaster. Learn more about Greenway Health solutions by visiting www.greenwayhealth.com.
12 minutes | Apr 8, 2019
Episode 58 - Questions Answered: Choosing a RCM Vendor
Jill Coale, practice manager at Sawyer Surgery Clinic, knew her practice needed assistance with revenue cycle management (RCM). Learn how the practice chose the right vendor, hear about its goals for our partnership, as well as advice for practices that are considering RCM solutions. Plus, Jill shares what lies ahead for the practice in 2019 as it considers transitioning its EHR platform to Intergy. For more information on Sawyer Surgery Clinic, visit http://sawyersurgeryclinic.com/, and to learn more about Greenway Revenue Services, or Intergy, visit www.greenwayhealth.com.
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