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15 minutes | 22 days ago
Problem Solver: RSG’s Michael Blackshear on the Challenge of Compliance and the Importance of Diversity, Equity, Inclusion
Michael Blackshear of Ryan Specialty Group talks with LRN’s Ben DiPietro about why he enjoys being a chief compliance officer, what risks he sees emerging for 2021, and his experiences as a Black man and the son of a police officer and a judge, and how that shapes his own encounters with prejudice. “Using the passage of the Voting Rights Act of 1965 as the official end of Jim Crow, that’s 246 years of slavery plus 88 years of legal apartheid. This history has a direct impact on how our nation’s struggling to incorporate diversity, equity, and inclusion programs in our industry.” - Michael Blackshear Michael Blackshear serves as senior vice president and global chief compliance officer for insurer Ryan Specialty Group, with responsibilities for maintaining and growing an effective compliance and regulatory risk framework. He has over 29 years of financial service and executive experience in the areas of compliance and risk management. Prior to joining RSG, Blackshear was the North America chief compliance officer for Chubb Insurance Group, developing and maintaining the company’s North American compliance program. Before that, he held various leadership roles with Marsh & McLennan Companies, focusing on compliance and government affairs. Before joining Marsh, he held compliance and risk management-oriented advisory roles for both KPMG and PricewaterhouseCoopers. Blackshear, recently named in Insurance Business America’s Hot 100 insurance practitioners for 2020, currently lectures as an adjunct professor at Fordham Law School. He earned his Juris Doctorate from Fordham Law School; his MBA from St. John’s University School of Risk Management, Insurance, and Actuarial Science; and his BS in Finance from Syracuse University. What You’ll Learn on This Episode: [1:09] What sparked Blackshear’s interest in ethics and compliance? How has his career path led to his current role? [5:22] How has COVID-19 impacted the insurance business? What are some of the risks being exacerbated by the pandemic? [7:16] How are ethics and compliance officers being stretched during the pandemic? What are some tips Blackshear has to navigate the changing landscape? [8:50] How does Blackshear see the role of businesses in helping to promote reform and change in light of the recent call to racial justice? [11:23] As a black man, how has Blackshear personally been impacted by the current movement for racial justice? Find this episode of Principled on Apple Podcasts, Google Podcasts, Stitcher, Sound Cloud, Podyssey, or anywhere you listen to podcasts.
18 minutes | a month ago
A Perfect Place For Me: Cindy Morrison of Post Holdings on Her Attraction to Ethics and Compliance
Cindy Morrison of Post Holdings discusses her passion for ethics and compliance, the difference between compliance at a holding company and a wholly owned business, and how she's maintained a focus on the company's values during the pandemic. “I think it is incredibly important, as a compliance professional, to put yourself in the shoes of your employees. Whether it’s someone in the C-suite, or someone on the shop floor, it’s really important that you understand what their work life is like.” - Cindy Morrison Cindy Morrison is the director of compliance at Post Holdings, Inc. She is responsible for implementing and overseeing global compliance in partnership with the chief safety and compliance officer, corporate business functions and business units. Her background includes building and sustaining effective compliance programs for multinational organizations. Morrison has conducted investigations related to fraud, conflicts of interest and employee misconduct. She has extensive experience in developing codes of conduct, legal compliance policies and training content. Morrison is a founding member of the Compliance Association of St. Louis, a network of compliance professionals in the St. Louis region. She sits on the board of directors of a non-profit, Home Sweet Home, a furniture bank whose mission is to furnish hope. What You’ll Learn on This Episode: [0:57] What sparked Morrison’s interest in ethics and compliance and how has her career path led to her current role? [5:39] How has working at a holdings company impacted the way that Morrison approaches ethics and compliance? [6:59] How does Morrison mediate when disagreements arise when trying to achieve a a consensus. [10:18] How is Covid changing the way that Morrison communicated and maintains company culture? [13:26] What are some of the core values at Post Holdings and how are those values maintained with employees in remote locations? [14:57] How does being on the board at Home Sweet Home help her be better in her current position? Find this episode of Principled on Apple Podcasts, Google Podcasts, Stitcher, Sound Cloud, Podyssey, or anywhere you listen to podcasts.
19 minutes | a month ago
Great Woman in Compliance: Fresenius’s Mary Shirley on Recognition, Retaliation, Racism, and Realities of COVID
LRN’s Ben DiPietro talks with Mary Shirley of Fresenius Medical Care about the importance of recognizing contributions of colleagues; how putting leaders on notice about retaliation is necessary to build trust and set the tone; and the move of E&C teams to take on more issues of social justice, racial inequality, and ethics. “Compliance departments seem to have been taking on more of a role beyond the usual key tenets of compliance, and really addressing social injustices, and moral failings, wider ethical issues that haven’t been part of our portfolio, at least traditionally.” - Mary Shirley Mary Shirley is a New Zealand-qualified lawyer with extensive experience implementing, evaluating, and monitoring compliance programs for multinational corporations. Currently the senior director of ethics and compliance at Fresenius Medical Care in Boston, Shirley has a large international footprint of experience, having held global ethics and compliance roles in Singapore, Hong Kong, and Dubai. She has spent time working as an investigator for regulators in New Zealand in the areas of data privacy and antitrust. She co-hosts the Great Women in Compliance podcast with Lisa Fine, co-hosts the Boston Compliance Professionals Networking Meet Ups with Matt Kelly, and contributes to thought leadership opportunities in the field regularly. She’s been named a Compliance Week Top Mind 2019, and a Trust Across America 2020 Top Thought Leader in Trust. What You’ll Learn on This Episode: [1:54] What sparked Shirley’s interest in ethics and compliance and how has her career path led to her current role? [5:32] What has Shirley learned from working in ethics and compliance in so many different regions and cultures? [6:33] How should companies work with police departments to bring about the change they would like to see? [7:01] How has Shirley’s methods for ethics and compliance changed with so many employees working from home and how does she help maintain a “speak-up culture” at work? [13:26] What has Shirley’s experience with the Black Lives Matter movement been like and how has it caused her to reflect on her own experiences as an Asian woman? [12:01] What prompted Shirley to start her podcast and what are the main lessons’s she has learned from women who work in the ethics and compliance space? Find this episode of Principled on Apple Podcasts, Google Podcasts, Stitcher, Sound Cloud, Podyssey, or anywhere you listen to podcasts.
19 minutes | a month ago
Walmart's Daniel Trujillo Approaches E&C by the Numbers
LRN's Ben DiPietro speaks with Daniel Trujillo, Walmart's global chief ethics and compliance officer, about the company's 14 subject matters covered by E&C, his program's six building blocks, five pillars, and four key values. He talks about how COVID-19 is changing the program, and how the company is using its D&I program to bring about more racial equality. “We are covering 14 different subject matters. I think there are very few companies that do that.… We want to be sure we have a whole culture of integrity, and that we are taking care of not only the program itself...but that we invest a fair amount of time and resources in improving our culture overall.” - Daniel Trujillo Daniel Trujillo is executive vice president and global chief ethics and compliance officer for Walmart Inc. As the leader of Walmart’s global E&C team, Trujillo develops the company’s strategic vision for our ethics and compliance program. Trujillo joined Walmart in 2012 as senior vice president and international chief compliance officer. Prior to joining Walmart, Trujillo spent more than 15 years with Schlumberger Ltd., where he served in many roles, including legal counsel for Europe and Africa; global senior legal counsel; general counsel for Latin America; senior legal counsel for mergers and acquisitions; and deputy general counsel and director of compliance for Schlumberger Ltd. Prior to Schlumberger, Daniel worked for Cargill, Impregilo S.p.A., a litigation boutique firm, and a civil court in Argentina. Originally from Argentina, Trujillo worked in more than 60 countries before relocating to Walmart headquarters at Bentonville, Ark. He graduated from Buenos Aires University Law School and has a master of business administration degree (MBA) from Salvador University in Argentina and Deusto, Spain, as well as a master in international commercial law from the University of California, Davis. He speaks five languages. Trujillo and his wife have two children. What You’ll Learn on This Episode: [1:37] What sparked Trujillo’s interest in ethics and compliance and how has his career path led to her current role at Walmart? [3:25] How is Walmart’s ethics and compliance program designed and how and why has the structure changed over the years? [8:42] How has the Walmart ethics and compliance program evolved over the last six months in light of the Covid-19 crisis? [11:20] What can ethics and compliance programs do to maintain the Walmart key values during the pandemic? [13:34] How important are the company’s values as Walmart works out protocols for employees to return back from working from home? [14:54] What role can ethics and compliance teams play in the dialogue on racial justice and equality? [16:53] What metrics help determine the effectiveness of diversity and inclusion programs? Don’t miss our next episode! Be sure to subscribe to Principled on Spotify, Apple Podcasts, Google Play or wherever you listen to podcasts.
16 minutes | 2 months ago
Around the World: Nokia’s Darja Galante on Promoting E&C Across the Globe
Darja Galante of Nokia speaks with LRN’s Ben DiPietro about how regional differences impact the way ethics and compliance programs can operate effectively; how COVID-19 has changed the nature of investigations; and why diversity, equity, and inclusion are vital to a company’s success. “It was possible to at least partially replace this face-to-face atmosphere with this video connection, but it’s way more challenging to not being able to read the facial expressions, the mimics, and the rest of the non-verbal communication that is usually very helpful during our interviews.” - Darja Galante Darja Galante is Nokia’s senior business integrity manager and regional investigations lead in its Munich office. Previously, she led a global ethics and compliance function for a major NASDAQ-listed medical device company based in the Asia-Pacific region, and where she had a strong focus on third-party risk management, data privacy, and localization of global processes. Galante’s experience includes providing anti-corruption compliance counseling and program management; local content counselling; developing and delivering compliance training to employees and third-party partners; conducting intermediary and transactional due diligence; conducting complex risk assessments; and overseeing corporate investigations. She has a degree in business administration and management, a certificate in corporate law, and can speak seven languages. What You’ll Learn on This Episode: [1:36] What sparked Galante’s interest in ethics and compliance and how has her career path led to her current role at Nokia? [4:09] How has the experience of working all over the world shaped the way that Galante views ethics and compliance? [6:56] What is the role of a business integrity manager and how has Covid changed that part of Galante’s job? [8:26] Are there advantages to doing investigations that don’t involve sitting in front of someone? [9:34] Is there an uptick of reporting in the pandemic? Why or why not? [11:03] How are Nokia’s diversity and inclusion programs involving? [13:39] What measurements help determine the effectiveness of diversity and inclusion programs? Don’t miss our next episode! Be sure to subscribe to Principled on Spotify, Apple Podcasts, Google Play or wherever you listen to podcasts.
18 minutes | 2 months ago
Staying Engaged During COVID: Parsons Corp.’s Kim Urbanchuk Pivots E&C Program While Emphasizing Ethics, Values
Kim Urbanchuk, chief ethics and compliance counsel for engineering firm Parsons Corp., talks with LRN’s Ben DiPietro about how she seemed destined to a career in ethics and compliance, how COVID-19 is changing how she manages her program, and what role E&C programs can play in being champions for racial equality. “It owes to our continuous engagement with employees. Out top-line management, our executive management, our first-line managers, are in constant communications with their teams. And as teams are working remotely, it’s even more important to keep that level of engagement.” - Kim Urbanchuk Kim Urbanchuk specializes in ethics, compliance, oversight, investigations, governance, due diligence, anti-corruption, data privacy, FCPA, lobbying restrictions, PAC and political law. She joined Parsons Corp. in July 2018 as chief ethics and compliance counsel from Airbus, North America, where she provided operational leadership and strategic direction to develop, sustain, and enhance the North American regional ethics and anti-corruption compliance program. Before that, she worked on oversight and investigations for the Committee on Transportation and Infrastructure at the U.S. House of Representatives, after having been appointed by the U.S. director of transportation to revise thee ethics, procurement, travel, personnel, and governance polices for the Metropolitan Washington Airports Authority. She started her career as an assistant attorney in Portsmouth, Va. Urbanchuk is a graduate of the William & Mary-Marshall Wythe Law School, and also has a degree from Indiana University of Pennsylvania. What You’ll Learn on This Episode: [1:14] What sparked Urbanchuk’s interest in ethics and compliance and how has her career path led to her current role at Parsons Corp.? [4:42] How has the Covid crisis impacted the way that Urbanchuk views and facilitates her work responsibilities? [9:23] As companies begin to reopen their offices what are Urbanchuk’s concerns from an ethics and compliance perspective? [12:15] What is Parsons Corp. doing to increase buy-in for their re-opening strategy? [9:34] Is there an uptick of reporting in the pandemic? Why or why not? [14:19] How can the ethics and compliance community play a leading role in the ongoing discussions on racial equality and justice? [16:31] What does corporate America need to do to address these issues of inequality and what are the right ways to measure progress? Find this episode of Principled on Apple Podcasts, Google Podcasts, Stitcher, Sound Cloud, Podyssey, or anywhere you listen to podcasts.
16 minutes | 3 months ago
Ethics on a Mission: HP's Terry Stringer Keeps the Focus on Integrity, Values
Terry Stringer, head of ethics at HP, speaks with LRN’s Ben DiPietro about the mission work she does in Africa with her husband, what it’s like to be a Black female executive in 2020, and how she is adapting her ethics initiatives to account for COVID-19. “I’ve always been very self-confident, so those types of, we’ll call them micro-aggressions, that I might have experienced, I could just slough them off...Where it gets harder is if that individual has some sort of control over your pay, or your ability to be promoted.” - Terry Stringer Terry Stringer has been called “the Ethics Whisperer” for her work in enabling leaders and organizations foster cultures of integrity. She has worked in ethics and compliance and HR for over 15 years in the energy industry, and as founder of a consulting firm and now is with HP, where she heads the company’s ethics office and the Center of Excellence. HP was named for the first time in 2020 as one of the world’s most ethical companies by Ethisphere Institute. In addition to her work in E&C, Terry is passionate about developing a pipeline of STEM-educated talent in minority and under-served communities and has worked with several organizations to help prepare today’s youth for the jobs of the future. She is married to Bishop Martin Stringer, and together they conduct mission trips to African countries including Zimbabwe, Liberia, South Africa and Zambia. She is the mother of three children and a chocolate Labrador-mix named Jackie Robinson. What You’ll Learn on This Episode: [2:04] What kind of work have Springer and her husband done in Africa and what are they currently doing? [3:12] What sparked Springer’s interest in ethics and compliance and how has her career path led to her current role at HP? [5:36] As a black woman, what experiences are informing the way that Springer engages with the social justice issues of today? [10:40] How has Covid-19 impacted HP’s operations and how is Springer planning the return of employees to their offices? Don’t miss our next episode! Be sure to subscribe to Principled on Spotify, Apple Podcasts, Google Play or wherever you listen to podcasts.
19 minutes | 3 months ago
Risky Business: Stephen H. Weinstein of Renaissance Re Hunts for Opportunities Amid Life’s Perils
LRN’s Ben DiPietro speaks with Stephen H. Weinstein, senior vice president, chief compliance officer, group corporate counsel, and corporate secretary of reinsurance company Renaissance Re, about the risks associated with climate change, the importance of accurate data when assessing risks, and how he handles his dual roles of chief legal officer and head of compliance. “All firms should recognize the importance of climate as a means of engagement with stakeholders, including their staff. It’s no accident that “E” is part of ESG.” - Stephen H. Weinstein Stephen H. Weinstein serves as RenaissanceRe’s chief legal officer, with responsibility for legal, regulatory, government affairs and compliance matters on a global basis. Weinstein has served as RenaissanceRe’s group general counsel and corporate secretary since joining the company in 2002, as chief compliance officer since 2004, and as senior vice president since 2005. Prior to joining RenaissanceRe, Weinstein specialized in corporate law as an attorney at law firm Willkie Farr & Gallagher. He is a frequent speaker on legal and regulatory matters, serves on the boards of several industry groups and is a member of the American Bar Association, the New York State Bar Association and the District of Columbia Bar Association. He is a graduate of Columbia College and Harvard Law School. What You’ll Learn on This Episode: [1:32] What sparked Weinstein’s interest in ethics and compliance and how has his career path led to his current role? [6:25] What are some of challenges associated with gathering data for risk assessments? [9:38] How does Weinstein navigate the conflicts between legal and ethics and compliance in his company? [11:42] What are some lessons Renaissance Re has learned from the Covid-19 pandemic? [13:42] What steps are Renaissance Re taking as they look to allow employees to return to work? [15:20] What are the ethical considerations for offices reopening and employees coming bask to work? [16:39] What is Renaissance Re working on to improve its diversity and inclusion efforts? Find this episode of Principled on Apple Podcasts, Google Podcasts, Stitcher, Sound Cloud, Podyssey, or anywhere you listen to podcasts.
16 minutes | 4 months ago
Critical Moment of Truth for Trust: Dr. Andrea Bonime-Blanc on Race, COVID, Ethics
Dr. Andrea Bonime-Blanc, compliance executive, board member, entrepreneur, and author, discusses with LRN’s Ben DiPietro the risks and opportunities companies face as they address issues of racial injustice, and the COVID-19 pandemic. "We have businesses that are having to decide between the health and safety of their workers, or the well-being, quote unquote, of their shareholders, to keep the business running. This, I think, is almost unprecedented in terms of its massive scale.” - Dr. Andrea Bonime-Blanc Dr. Andrea Bonime-Blanc is CEO and founder of GEC Risk Advisory, and is a global governance, risk, ESG, ethics, cyber, and crisis strategist who works with a broad cross-section of business, nonprofits, and government agencies. Since 2017, she has served as the independent ethics advisor to the Financial Oversight and Management Board for Puerto Rico. Dr. Bonime-Blanc spent two decades as a C-suite global corporate executive at Bertelsmann, Verint, and PSEG, overseeing legal; governance; risk; ethics; corporate responsibility; crisis management; compliance; audit; information security; and environmental health and safety, among other functions. She began her career as an international corporate lawyer at Cleary Gottlieb. She is an extensively published author of many articles and several books, including her latest, “Gloom to Boom: How Leaders Transform Risk into Resilience and Value,” which earlier this year debuted as an Amazon No. 1 Hot Release in business ethics and game theory. What You’ll Learn on This Episode: [1:34] What sparked Dr. Andrea Bonime-Blanc interest in ethics and compliance and how has her career path led to her current role? [4:28] What should companies do in order to turn their words about social justice into action? [6:33] How should companies work with police departments to bring about the change they would like to see? [8:14] What are some of the lessons learned that Dr. Bonime-Blanc is seeing in the organization she is working with? [10:27] What are some things that Dr. Bonime-Blanc recommends that businesses to to keep their employees safe during the pandemic? [12:01] What do companies do to navigate the privacy issues that come from monitoring their employees for Covid? Find this episode of Principled on Apple Podcasts, Google Podcasts, Stitcher, Sound Cloud, Podyssey, or anywhere you listen to podcasts.
18 minutes | 4 months ago
Great Petri Dish: Panasonic North America’s Louis Sapirman on How Corporate America Can Drive Societal Change
This episode features Louis Sapirman, chief ethics and compliance officer at Panasonic North America, who talks with LRN’s Ben DiPietro about the need for empathy by companies during the pandemic, the ways companies can help address racial injustice, and what it means to be the white parent of an adopted Black teen-aged son in 2020 America. “Corporate America is a great Petri dish for building the type of society that we actually want externally. I would challenge all companies to take the time, not just to talk, not just to communicate...but to take the time to look within themselves and say what can we do to strengthen our own cultures...so that it reflects the way we want society as a whole to be.” - Louis Sapirman Louis A. Sapirman is the chief ethics and compliance officer and chief compliance counsel for Panasonic Corporation of North America, the principal North American subsidiary of Panasonic Corp. He oversees the company’s regulatory and compliance function, maintaining a culture of ethics, and ensuring all employees are upholding Panasonic's values in their work. Sapirman previously served as associate general counsel and chief compliance officer for the Dun & Bradstreet Corp. During his tenure, the company was recognized as one of the World’s Most Ethical Companies by the Ethisphere Institute. Prior to moving in-house, Louis worked in private practice with several law firms, including Wilmer Cutler Pickering Hale & Dorr, and Buchanan Ingersoll. He earned his bachelor’s degree in philosophy from the State University of New York-College at Geneseo, and his Juris Doctorate from Rutgers School of Law in Newark, N.J. Outside of work, Sapirman is an avid volunteer, including his work with the Giving Network, and as a former member of the Board of Trustees of Rutgers University. What You’ll Learn on This Episode: [1:06] What sparked Sapirman’s interest in ethics and compliance and how has his career path led him to his current role? [3:43] What are some of Panasonic’s core values? [4:41] What were Sapirman’s goals after joining the company and how has Covid affected their progress? [6:50] What are some of Sapirman’s concerns from a ethics and compliance perspective as it relates to reopening post-Covid? [8:23] How can employers handle employees who are reluctant to return to in-office work? [13:38] How has Sapirman’s experience with his own son shaped how he views the current climate? Find this episode of Principled on Apple Podcasts, Google Podcasts, Stitcher, Sound Cloud, Podyssey, or anywhere you listen to podcasts.
20 minutes | 4 months ago
The Virus That Changed Everything: Alison Taylor of Ethical Systems on What COVID-19 Means for the World
LRN’s Ben DiPietro talks with Ethical Systems Executive Director Alison Taylor about how COVID-19 is changing the world; what it means for ethics, compliance, ESG, and corporate activism; and how prescient her husband Peter Christian Hall was when he was years ahead of reality when he wrote a book about a pandemic and New York City. “It’s not so easy to do benchmarking, and look at what your peers are doing, and then just copy that. We would argue that you really need to experiment, we really need to come up with something bigger and better, and that academics have many great ideas that can be applied and used by companies with the right mindset and creativity.” - Alison Taylor Alison Taylor is executive director at Ethical Systems, a research collaboration on ethical culture, housed in New York University's Stern School of Business. Previously, Alison led BSR’s sustainability practice, and oversaw the supply chain practice and the Sustainable Futures Lab. She focuses on approaches to sustainability through risk management, strategy, stakeholder engagement, transparency, ethics and governance, and organizational change. Taylor has worked as a senior managing director at Control Risks, and for Transparency International, PricewaterhouseCoopers, and IHS Global Insight. She has experience in strategic intelligence, market entry assistance, risk consulting, due diligence, internal investigations, enterprise risk management, and ethics and compliance. She speaks and writes regularly on risk and organizational culture. She is a board member of the ethics organization Center for Business Ethics and Corporate Governance, and a member of the World Economic Forum’s Global Future Council on Transparency and Anti-Corruption. She is an adjunct professor at Stern School of Business. What You’ll Learn on This Episode: [1:33] How did Alison become interested in risk ethics and culture? [3:24] What prompted Alison’s move to become the executive director at Ethical Systems and what are her goals there? [5:08] What impact is the Covid-19 crisis having on Alison’s company and her transition to executive director? [6:36] What are the biggest changes that will come from the Covid-19 crisis? [12:27] Will the current culture lead organizations to be better corporate citizens, or is it going to lead to a culture of survivalism? [16:15] How has Alison’s husband’s book (American Fever) affected the way they are living through Covid-19. Find this episode of Principled on Apple Podcasts, Google Podcasts, Stitcher, Sound Cloud, Podyssey, or anywhere you listen to podcasts.
29 minutes | 5 months ago
Calling All Cars: The Hetty Group’s Florence Chung Builds Bridges Between Police, Business, Communities
“The question is going to be how police departments carry out these reforms. Corporations and businesses can offer a lot of unique expertise to help the policing profession with the how. We can take what corporations are doing well right now...and transfer these skills from the business world to the policing world.”- Florence ChungFlorence Chung, chief engagement officer of The Hetty Groups, speaks with LRN’s Ben DiPietro about her work to encourage dialogue between police departments, companies, and communities.She talks about the seven root causes of police misconduct, why good police remain loyal to those who break the rules, and what companies can teach police about management to help them bring about the necessary changes to their cultures and policies.Florence Chung is the chief engagement officer of The Hetty Group, a community engagement strategy firm. She has 20 years of experience at the intersection of law enforcement and the community, and has created multiple cross-sector partnership and engagement initiatives for organizations, including Fortune 500 companies such as Amazon, Ross Dress for Less, and Target.She has launched three new police foundations in partnership with business leaders and police departments to create platforms for community engagement in public safety. This work led her to create Police Foundation Partners, a Hetty Group initiative that provides support and resources to a national network of police foundations to help them become the most effective bridge between communities and police for enhanced public safety.She’s served on the board of directors of the Los Angeles Police Foundation, New York City Police Foundation, Los Angeles Regional Crime Stoppers and the University of Southern California’s Asian American Alumni Association. She holds a bachelor’s degree in psychology and education from the University of California, Los Angeles, and a master’s degree in social work from the University of Southern California. What You’ll Learn on This Episode: [1:55] What has her career path looked like and how has she found herself at The Hetty Groups? [3:45] What are the seven root causes that effect policing and how do they frame the debate over police in the U.S.? [7:50] If there are so many good police officers, why do they remain silent when it only serves to put them at risk more? [10:36] How does current police culture halt reform and what actions can police departments take to enforce reform? [12:22] How does having access to military equipment exacerbate the problems with police culture? [14:30] Can the Camden, N.J. police reform be used as a model for police reform across the U.S.? [17:24] What role can businesses and institutions play in joining the dialogue that’s going to be needed to create change? [20:16] What are some skills companies can share with police departments? [23:48] How did a conversation with Millennials and Gen Z unfold, and how does she view the voice of youth in this dialogue? Find this episode of Principled on Apple Podcasts, Google Podcasts, Stitcher, Sound Cloud, Podyssey, or anywhere you listen to podcasts.
17 minutes | 7 months ago
Going Viral: Roche Pharma Brazil’s Patrick Eckert Focuses on Values to Guide COVID-19 Response
“It’s about the values we actually pursue at Roche, which are courage, integrity, and passion. For those three values, which are worldwide and well-known within the Roche environment, they actually give us the North Star on not only how people should actually behave, and how much openness we give to them.” - Patrick Eckert Patrick Eckert, who leads Roche Pharma’s operations in Brazil as their general manager, talks to LRN’s Ben DiPietro about what the company is doing to respond to the COVID-19 crisis, how it handled the transition of getting workers able to conduct business from their homes, and how it is working with its competitors to find ways to help people.Patrick Eckert is general manager of Roche Pharma Brazil, where he has worked since February 2017. In September 2018, he was appointed as the Brazilian Enabler Team Lead, responsible for the management of the pharma company’s Brazil business.He has a clear focus on results while leading the challenges and managing/developing opportunities for access to our innovation supported by a large team of professionals.Eckert has a bachelor degree in administration by Business School Lausanne in Switzerland, where he is from, and has lived in many different countries. He enjoys very much the diversity of cultures and people. Eckert is married with three children; in his free time he likes to cook, travel, and play tennis. What You’ll Learn on This Episode: [0:54] What has Patrick’s career path looked like and how did he wind up leading Roche Brazil operations? [2:16] As the company’s leading executive, how important does Patrick see ethics and strong engaged inclusive and transparent cultures in creating the foundation for financial success? [4:29] How often does Patrick communicate messages of ethical behavior, messages of assuring people it’s safe to speak up and raise concerns, and messages that endorse transparency and accountability? [6:29] In relation to COVID-19, what is the company’s plan of action going forward now as it pertains to employees, to customers, and to helping the government and public health agencies. How is Patrick working with hospitals and healthcare providers, and how much collaboration is there in the industry with companies that are usually Roche Pharma’s competitors? [10:50] How much of Roche Pharma’s workforce worked mobile before COVID-19, what percentage is working mobile now, and what have been some of the challenges that Patrick has had to deal with to get everyone on board? [13:23] How much effort is being put into preparing for a return to the workplace versus dealing with the immediacies of dealing with what’s happening with the virus? How are resources being deployed to deal with what is happening, and what is expected to happen once the worst parts of this are over?
18 minutes | 7 months ago
COVID-19 on Board: Tapestry Networks’ Marsha Ershaghi Hames Engages Directors on Pandemic Response
“Directors are harnessing the power of dialogue to navigate the economic, business and human implications of this crisis.” - Marsha Ershaghi HamesLongtime ethics and compliance expert and former LRN executive Dr. Marsha Ershaghi Hames speaks with LRN’s Ben DiPietro about what boards and audit committee chairs are grappling with in the midst of the COVID-19 outbreak. She shares her insights after holding a series of virtual roundtable discussions with directors, and also talks about how ethics and compliance teams will need to adapt to be effective in a post-COVID world.Dr. Marsha Ershaghi Hames is a partner at Tapestry Networks, where she advises non executive directors, C-suite executives, and in-house counsel on issues related to corporate governance, culture transformation, board leadership, and stakeholder engagement. At Tapestry she co-leads the corporate governance practice focused on the U.S. regional audit committee networks in Chicago, New York, Washington, D.C., and Atlanta. She is a contributing leader to the compensation and talent committees. Prior to joining Tapestry, Ershaghi Hames was a managing director of strategy and development at LRN. She specialized in the alignment of leaders and organizations for effective corporate governance and organizational culture transformation, and was a former co-host of this podcast.She is an industry thought leader, interviewed and cited by the media including CNBC, CNN, Ethisphere, HR Magazine, Compliance Week, FCPA Report, Entrepreneur.com, Chief Learning Officer, ATD Talent & Development, Corporate Counsel Magazine, the Society of Corporate Compliance and Ethics, and more. She serves as an expert fellow on USC’s Neely Center for Ethical Leadership and Decision Making, and on the advisory boards of LMH Strategies Inc., and Compliance.ai.Ershaghi Hames holds an Ed.D. and MA from Pepperdine University. Her research was on the role of ethical leadership as an enabler of organizational culture change. Her BA is from the University of Southern California. She is a certified compliance and ethics professional. What You’ll Learn on This Episode: [1:04] How are Marsha and her family doing amid the COVID-19 crisis? [1:26] Marsha spent almost two decades at LRN and played a leading role in the company’s success during that time. She left earlier this year for her new role at Tapestry Networks. What prompted that decision to leave and what is she doing now in her new job? [4:29] How has the pandemic changed the way Marsha is approaching her new job, and what is different from what she was planning to do? [6:07] Marsha has recently held a series of virtual meetings with audit committee chairs from many of the nation’s top corporations. What did she learn in those sessions as to what boards are doing and thinking about in the midst of the pandemic? [10:29] How can a board engage and make better use of the ethics and compliance programs and assets that are there when it comes to the COVID-19 response, and for how to move forward? [12:36] When the time comes for people to come back to the office, how is that office going to be changed, and what changes does Marsha expect to see in how people work? Will the viability and now widespread adoption of people working from home make offices obsolete? [15:13] How will the ethics and compliance programs need to change to be effective in a post-COVID world?
16 minutes | 7 months ago
Things Will Flow From There: Kevin Tubbs on Oshkosh Corp.'s People-First Culture
“If we treat our people right, if we treat people with respect, and expect them to treat each other the way they should be treated, then things will flow from that, financial results will follow, and it will be a place where people will want to work.” - Kevin Tubbs Kevin Tubbs of Oshkosh Corp. talks to LRN's Ben DiPietro about the company's people-first culture, what that means for the ethics and compliance program, and how fostering a speak-up culture helped to save one employee's life. Prior to his current role, Tubbs held senior environmental management and sustainability positions at Ingersoll Rand Co., Trane Co., and American Standard. He began his career at Exxon Corp. Tubbs holds a Bachelor’s of Science degree in chemical engineering from Clarkson University, and Master’s degrees in engineering management and occupational safety and health from the New Jersey Institute of Technology. He holds a certificate from the Wharton School’s Executive Development Program. For three years Kevin was the mayor of Chatham Township, N.J. during which time Chatham was named the “Best Place to Live in New Jersey,” and was one of the first communities to receive “Sustainable Jersey” certification from the Sustainable Jersey organization. What You’ll Learn on This Episode: [0:50] What does Oshkosh Corp. do? [1:55] What sparked Kevin’s interest in having a career in ethics and compliance, and how does he describe the path that he took that led him to Oshkosh? [3:49] How has being mayor of a town in New Jersey impacted Kevin’s view on ethics and compliance? What has he learned from that experience and how does that shape what he does now? [4:58] Kevin recently spoke about Oshkosh’s “people-first” culture at LRN’s “25 and Beyond” event. What does that term mean and how does Kevin meld it into what happens to each employee every day at work? [6:28] How is the “people-first” culture actually embedded and how does Kevin discuss it with employees? What are some of the ways he transmits those messages? [8:21] How does that emphasis get driven down into middle managers, supervisors, and then into the employees? What role or importance do the middle managers play in all of that? [10:22] As the workplace is being transformed by diversity inclusion initiatives and a blending in of machines and technologies to work alongside people, how can ethics and compliance teams work to minimize disruptions to the employees involved while maintaining compliance and building strong cultures? What role can the board and the executive leadership play in setting that standard? [12:29] Was there a time that Kevin and his team faced a hardship related to ethics and compliance? How did Kevin deal with that situation, what did he learn from it, and how has that lesson shaped some of what he does today in his current role?
18 minutes | 8 months ago
Off the Shelf: Laura Sherbin Brings to Life the Academic Underpinnings of Culture at Work
“What I learned in academia is that, when you publish it sits on a shelf. Some of the joy I have at Culture@Work is working so closely with organizations who implement policies and programs. Your insights, your wisdom, doesn’t sit on a shelf – it really comes to life.” - Laura Sherbin Laura Sherbin, managing director of Culture@Work, speaks with LRN's Ben DiPietro about the joy she gets from taking academic research about how people behave, and sharing it with organizations to help them improve their corporate cultures. She discusses the vital role diversity and inclusion play in creating strong, values-base cultures of ethics and integrity. Sherbin is an economist who specializes in the creation of advantage through inclusion and diversity. She earned her Ph.D in economics from American University. Most recently, she served as co-president at the Center for Talent Innovation in New York, a think tank and content provider that studies global workplace diversity. Sherbin built a rigorous data analytics machine and team that have been core to innovative approaches to measuring and tracking employee experiences. She is known as a leading expert in applying diversity and inclusion data to human behavior in organizations, and using such data to quantify how workforce sentiments and satisfaction affect company bottom lines. She taught "Women and Globalization" at the School of International and public affairs at Columbia University, and is a coauthor of Harvard Business Review articles "How Diversity Can Drive Innovation;" "How Gen Y and Boomers Will Reshape Your Agenda;" and "Off-Ramps and On-Ramps Revisited," and several Harvard Business Review research reports. What You’ll Learn on This Episode: [0:51] What is the mission of Culture@Work, what does the firm do to help companies improve culture, and are there specific areas on which Laura focuses? [1:53] What’s an example of a lagging indicator and one of a leading indicator? [3:42] What inspired Laura’s interest in culture in organizations and what was the career path that led her to become the managing director of Culture@Work? [4:54] One of the most important times to learn about ethics and integrity is before someone is hired. Do organizations pay enough attention to ethics during onboarding and recruiting, and how they can improve in that area? [6:24] Is Laura finding that companies are shifting more towards this, or is there still resistance toward the expense, time and effort required? [7:31] Younger people coming into the workforce are probably going to be more committed to some of these value-based standards. Instead of companies interviewing for employees, it’s employees interviewing for companies. It’s going to be the companies who are going to have to answer the questions and meet the standards of the employees more than the other way around. How has Laura seen that in play? [8:36] If a strong culture is impossible without ethics, trust, transparency, and accountability, how can organizations work to establish these in their operations if they’re lacking. What are some of the ways they can go about doing that? [10:51] What are two of the biggest challenges companies and organizations face when they’re trying to improve their culture? What can they do to overcome these things and make these improvements? [13:44] what are two or three red flags that may signal that an organization is having issues with its culture, and why are these sometimes so hard to spot? Or are they actually there, but people just don’t want to acknowledge them? [15:40] How can diversity and inclusion help build these robust cultures and how can that make a lot of these red flags disappear?
18 minutes | 8 months ago
Dr. Love: Paul Zak, Oxytocin, and the Neuroscience of Trust
Scientist, entrepreneur, educator, and author Paul Zak sits down with Ben DiPietro, editor of LRN's E&C Pulse newsletter, to talk about the science behind creating trust, why oxytocin is the key to creating trust, and the need to combine this with purpose to build human connection and strong teams. His two decades of research have taken him from the Pentagon, to Fortune 50 boardrooms, to the rain forest of Papua New Guinea, all this in a quest to understand the neuroscience of human connection, human happiness, and effective teamwork. His academic lab and the companies he has started develop and deploy neuroscience technologies to solve real problems faced by real people. He is founder and chairman of Immersion Neuroscience. His latest book, “Trust Factor: The Science of Creating High Performance Companies,” uses neuroscience to measure and manage organizational cultures to inspire teamwork and accelerate business outcomes. Zak and his team use neuroscience to quantify the impact of movies, advertising, stories, and consumer experiences. Along the way, he has helped to start several transdisciplinary fields, including neuroeconomics, neuromanagement, and neuromarketing. Zak serves as the founding director of the Center for Neuroeconomics Studies, and is professor of economics, psychology, and management at Claremont Graduate University. He has degrees in mathematics and economics from San Diego State University, a Ph.D. in economics from University of Pennsylvania, and post-doctoral training in neuroimaging from Harvard. What You’ll Learn on This Episode: [0:57] What was the path Paul took to become a scientist, a businessman, an author, and an educator? [2:50] What does neuroscience teach us about how trust works to forge relationships between people, teams, and organizations; and what role does oxytocin play in all of that? [4:38] If oxytocin is the link in all of this, is there some way that we can get that to people to increase trust, or is it not a deliverable drug in the way that other drugs are? [6:38] Does one exhibit trust by trusting others or by being trustworthy themselves? [7:41] Can that trust start with something as simple as a smile? [9:28] Is trust enough to get people to be their best and what role does purpose play in bringing that about? [11:03] How can organizations combine those two things together to foster these ethical cultures that they want based on values, integrity, and accountability? [12:18] Paul’s research has uncovered eight factors that form the foundation for a culture of trust. What are those factors? [13:36] How can organizations measure for those factors to see where their employees are or what they need to improve or focus on? [14:21] As the workplace gets more automated and machines begin to work alongside people, can these same techniques be used to build trust between humans and machines, or is that going to take a different formula? [15:19] There are ethical considerations for the use of some of these things. Is it possible to get people to trust things or people that are bad for them, and, if so, how do we ensure that this is used for good outcomes and not bad ones?
17 minutes | 8 months ago
Class Act: Cindy Moehring Works to Embed Ethics in Business School
PULL QUOTE: “We just seem to be in a time where...society has in many ways normalized unethical behavior, and for future business leaders, that’s not good.” Cindy Moehring talks to LRN's Ben DiPietro about taking what she learned after working for 20 years to build and develop Walmart's worldwide ethics and compliance program, and going to the University of Arkansas to embed ethics into the curriculum at the Sam M. Walton School of Business. Cindy Moehring is the founder and executive chair of the Business Integrity Leadership Initiative for the Sam M. Walton College of Business, at the University of Arkansas. Moehring shifted to academic life following a 20-year career with Walmart, Inc., where she helped to build the company’s ethics and compliance program, and worked with the board and senior leadership on global strategy, corporate governance, and cultural initiatives. Moehring spearheaded the transformation of Walmart’s global culture of integrity in the wake of Walmart’s foreign corrupt practices act investigation, developing and implementing a global ethics program in 27 countries for more than two million employees. She has served as the immediate past chair of the Board of the Ethics and Compliance Association, and as a director for the Ethics Research Center. She is a member of the National Association of Corporate Directors, and has served locally on the board of the Ruth I. Kolpin Family Foundation, and as a board member of the Northwest Arkansas chapter of Girls on the Run. Moehring graduated with a Juris Doctorate from Georgetown University Law Center, and graduated from the University of Missouri with a Bachelor of Science degree.
19 minutes | 8 months ago
COVID-19: LRN’s David Greenberg on Leading With Ethics, Integrity During Trying Times
David Greenberg, who leads LRN's Office of the CEO, and also serves as a board member of International Seaways Inc., and earlier in is career served as a chief compliance officer, shares his insights into how each of the people in those positions is handling the COVID-19 crisis. He talk with LRN's Ben DiPietro about why companies that emphasize ethics and purpose are likely to do better in this trying time than those that don't.
17 minutes | 8 months ago
Out in Front: PSEG’s Antonio Fernandez Leads the Way on Diversity and Inclusion
PULL QUOTE: “The focus of the D&I programs are to bring people that are different--that think differently, that look differently, that have different backgrounds and experiences-and then create a work environment where all those people can succeed...That, to me, goes hand in hand with what we want from an organization that is focused on ethics, compliance, and integrity.” Antonio Fernandez of PSEG discusses with LRN's Ben DiPietro his approach to building an ethics and compliance program, and how his coming out as gay helps him serve as a leader for diversity and inclusion. Antonio Fernández was named PSEG’s chief compliance officer in April 2016 and is responsible for overseeing its compliance program, which involves managing PSEG’s ethics and compliance group and its NERC compliance group. Fernández joined PSEG from General Electric, where he served as GE Power’s global ombuds leader, and as executive counsel. Fernández started his career at the United States Nuclear Regulatory Commission’s Office of the General Counsel, through its Honors Program. He then served as nuclear counsel for Pacific Gas and Electric Co., where he oversaw all legal matters related to PG&E’s nuclear power plants. After PG&E, he joined NextEra Energy as a senior attorney. He earned a bachelor’s degree in political science from the University of Dayton; a Juris Doctor degree (Order of Barristers) from St. Mary’s University School of Law; and a Master of Laws in international and comparative law from Georgetown University Law Center. What You’ll Learn on This Episode: [0:48] Antonio talks about his path to the field of ethics and compliance and how that journey took you the PSEG [3:22] What is Antonio’s philosophy when it comes to creating an operating an ethics and compliance program? What are the pillars upon which he builds the program [6:06] How Antonio use tools to get messages about ethics, compliance, culture, and behavior to all levels of the organization? [7:47] Antonio talks about the effectiveness of engagement efforts and whether the right analytics exists in the world today. Do the right set of measurements still needed to be identified? [9:40] What are some actions PSEG is taking on issues of diversity and inclusion? How did Antonio’s personal story and the experience of coming out as gay shape the way he approaches D&I issues? [13:09] What does Antonio wish someone had told him when he first starting out and how he might have navigated his personal situation? How would the situation gone differently if he didn’t have to go through the experience of learning for himself and maybe fumbling along the way?
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