32 minutes | Feb 26, 2021

Good Karma Exchange: Building Your Business Model on Customer-Centricity

Customer loyalty isn't something that is given freely, you need to earn it and then keep it by continuously weaving customer-centricity into every fiber of your company's business strategy. Only by making bold gestures such as no-long-term-ties subscriptions and a customer-driven and transparent product roadmap, can you demonstrate that you value your customers' satisfaction above all else.Join Gabe Smith and Marcin Cichon, CEO of Pricefx, as they discuss how Good Karma Exchange and Relevant R&D ensure that you only deliver things that really make sense, bring value and are of relevance to your customers.
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