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Preparing for the Unexpected
47 minutes | Nov 24, 2022
Encore DISASTEROLOGY with Dr. Samantha Montano
With temperatures rising and the risk of disasters growing, our world is increasingly vulnerable. Most people see disasters as freak, natural events that are unpredictable and unpreventable. But that simply isn’t the case – disasters are avoidable, but when they do strike, there are strategic ways to manage the fallout. (From book cover) I talk to author and disaster researcher, Dr. Samantha Montano, who'll will talk about her first book - Disasterology - as she explains why we aren’t doing enough to prevent or prepare for disasters and how our approach to recovery needs to change. It's timely narrative that draws on Dr. Montano's first-hand experience in emergency management, and it's an episode you don't want to miss.
52 minutes | Nov 17, 2022
Organizations and Mental Health, Wellbeing, and C-Suite Training
Times have changed, and organizational leadership must deal with new challenges of mental health, employee wellbeing (as well as their own), while acknowledging that executive training to prepare executives to lead during such difficult times, is severely lacking. I talk with noted psychologist Gavin Freeman in a 2 part episode. In the part 1 we talk about mental health and wellbeing, and in part 2 we touch on the lack of preparation and training for corporate leaders during times of crisis. PART 1: Wellbeing and Mental Health a. Working at home challenges for organizations, b. Us vs Them mentality, c. Employee mental health, d. How mental health and wellbeing are linked, e. Introverts and extroverts, f. Technology implications, g. Different ways to engage people, and h. Helping colleagues and friends in need). PART 2: The Lack of Training of the C-Suite a. Executives and business as usual, b. Strategic thinking over crisis management thinking, c. Crisis defined, d. Measuring success, e. Continued exercising, f. Motivations, g. Changing how we train people, h. Procedural & purposeful training, and i. Deliberate & direct training. Gavin gives allot of great insights everyone - every leader - needs to be aware of with regards to employee health and wellbeing. He also provides so ideas on how we can change and improve the methods of training for executives, to help them respond better to crises, and what we need to change to accomplish that. Don't miss Gavin's insights. Enjoy!
53 minutes | Nov 10, 2022
The Future of Work and Business Continuity in a post COVID World
The workplace and Business Continuity will never be the same after the COVID19 global pandemic. I speak with internationally recognized BCM expert Chris Miller, about what the workplace and Business Continuity might be like in a post-COVID world. During our chat we touch on: 1. How individuals (employees) have changed, 2. How management and corporate leadership have changed, 3. How organizations have changed and had to adapt to a new way of operating, 4. The challenges faced by Security teams and processes, 5. How BCM was ignored or forgotten during the outset of COVID, 6. How Org Leaders let down BCM professionals, 7. O.I.L. methodology, 8. BCM becoming strategic and tactical rather than operational, 9. Supply Chain Management, and 10. Emerging trends...and more. It's a very lively discussion with lots of great information from Chris, who obviously has lots to share about where the workplace and BCM may be heading in the future. Don't miss Chris' insights. Enjoy!
52 minutes | Nov 3, 2022
Political Risk Mgmt. and the Global Supply Chain w/ Ralph Kliem
Political Risk and Supply Chain Management are two important topics in today’s world. I talk with the founder of LeanPM LLC and author of “Political Risk Management and the Global Supply Chain”, Ralph Kliem. In our talk we touch on: 1. Defining Political Risk, 2. Political risk drivers, 3. Key components of managing political risk, 4. The risk register and what information it should contain, 5. The skills and knowledge required to manage political risk, 6. Risk reporting and audit, 7. The Political Risk Management Plan, 8. Political biases in political risks, 9. Monitoring the supply chain and maintaining the risk register, 10. Risk triggers, 11. Identify political risks that can impact you supply chain. Ralph offers allot of great insights into political risk, and by understanding and monitoring political risk, you can help manage your supply chain. A great discussion you won’t want to miss. Enjoy!
54 minutes | Oct 27, 2022
A Grey Horizon: October 2022 Update with Regina Phelps
It's time for the October 2022 update with Regina Phelps, as we talk about the outlook for families, communities, and organizations, with COVID and subvariants beginning to grey to horizons. We touch on: 1. Respiratory syncytial virus (RSV) impacting the old...and young kids (transmission, symptoms, protection...), 2, Avian Influenza (Yes, it's back...and never really went away), 3. Human Influenza (and the potential for a 'twindemic', 4. Vaccinations and boosters (and how they can help), 5. Subvariants (there are quite a few new ones...), 6. Winder is coming (flus and colds). Another informative discussion with Regina, as she explains what we need to watch out for and protect ourselves, families, and communities. Here are a few of the links Regina references if you want more information: a) https://www.cdc.gov/flu/weekly/index.htm , b) https://covid.cdc.gov/covid-data-tracker/#variant-proportions , c) https://covid.cdc.gov/covid-data-tracker/#wastewater-surveillance.
51 minutes | Oct 20, 2022
Crisis Leadership and Crisis Management w/ Oliver Schmidt
Due to the COVID10 global pandemic, Crisis Management and Crisis Leadership have have changed, but become more important than ever. I speak with recognized Crisis Leadership expert Oliver S. Schmidt, as we talk about: 1. Defining a crisis, and the difference to a disaster, 2. The 3 phases of Crisis Management, 3. Partnerships that help 'Contain & Control' a crisis, 4. Ongoing Lessons Learned and Evaluation, 5. How did COVID changed Crisis Mgmt. and Leadership, 6. The functional areas that need to work together during a crisis, 7. Performing Impact Assessments, 8. Employees and COVID Impacts, 9. The Key Message Triangle and Communications, 10. Decision-Making. It's clear that Oliver is very passionate about Crisis Leadership and Management, and it comes across during our discussion. Don't miss his great insights. Enjoy!
51 minutes | Oct 13, 2022
How Supply Chains Contribute Successful BCM, Risk, & Crisis Mgmt.
The success of Business Continuity, Risk Management, and Crisis Management, can be aided in part by having strong Supply Chain Management practices. I speak with Supply Chain and Business Continuity expert Kush Srivastava. We talk about: 1. Domains and Common Elements, 2. The opportunities to leverage from the various domains, 3. The congruence analyzed, 4. The rolling impact of Supply Chain Management, 5. How SCRM aids in better BCPs, Crisis Mgmt., and Response & Recovery, 6. Mapping the Supply Chain, 7. Becoming a preferred customer, 8. De-clustering, 9. Flexibility in the Supply Chain. It's an interesting discussion that helps us understand how these four areas can work together to contribute to resilience, and realize that Supply Chain Management can be a silent lifeline for the success of each program. Enjoy!
52 minutes | Oct 6, 2022
How Business Continuity Helps Orgs Reap Continuous Profit
Business Continuity is often seen as an expense, but doing it right can help an organization with profitability. I talk with long-time BCM industry certified professional Harsha Sastry. Harsha takes us through many different considerations that sometimes get overlooked or ill-perceived, but in actuality, can help an organization reap continuous profits. We talk about: 1. Re-discovery, 2. Re-qualifying speed (e.g., RTOs, RPOs etc.), 3. The CMDB (It's now what you think, it's actually the Configuration Maturity Delta Bridge), 4. Responsiveness, 5. Exercising & Testing, 6. Muscle memory, 7. Strategic goals, vision, mission, and the 'Epicenter' (you have to listen in to know what that means), 8. Agility - Shifting Right to Left, 9. Re-calibrating and Sharpening activities, 10. and much more. It's obvious Harsha is well-versed on BCM and quite passionate about the topic. Don't miss his invaluable insights. Enjoy!
51 minutes | Sep 29, 2022
Shifting Baselines with Regina Phelps
It's time once again for my regularly scheduled chat with globally recognized resilience and business continuity management expert, Regina Phelps. For this episode we talk about Shifting Baselines, defined as failure to notice change over time. We also touch on ROI vs VOI, which means how resilience, BCM, and DR professionals showing value, rather than trying to 'guess' at ROI dollars. It's a great conversation with Regina, and there is allot here to capture and take back to your own organizations to ensure your programs display value - and increase your own value. Don't miss this episode! Enjoy!
50 minutes | Sep 22, 2022
CODE BLACK: 50 Lessons in Crisis Mgmt. for Effective Leadership
Sometimes, leadership during a crisis can be lacking and ineffective. I talk with Crisis Management expert and author of Code Black: 50 Lessons in Crisis Management for Effective Leadership, Glenn C Schoen. We touch on such topics as: 1. The meaning of Code Black, 2. Decision Making Model during a crisis, 3. The 6 steps in defining a crisis, 4. Defining, addressing, and prioritizing risks (even before a crisis is declared), 5. The 7 characteristics of a crisis, 6. Escalation from a small incident to Crisis Management Team involvement, 7. Being wary of ‘default management’ thinking, 8. Defining a designated BIAS buster, 9. The C-Suite Gap (training, Crisis Mgmt. knowledge...), 10. Understanding that in a disaster you are not the only one suffering. It is a great chat with Glenn, and he touches on subjects not usually written about with regards to Crisis Management and Leadership. Do not miss what Glenn has to say. Enjoy!
53 minutes | Sep 15, 2022
Business Continuity Mgmt. Thought Leadership w/ Vito Mangialardi
Business Continuity Management (BCM) isn't just about a 'plan' - there's so much more to consider, and many other concepts that into play to create a successful BCM program. I speak with well-known and respected BCM thought leader Vito Mangialardi, about some of the many concepts associated with a BCM program. We talk about: 1. Policy, 2. Maturity Model (What’s a mature program looks like?), 3. Auditing BCM Programs, 4. Key Performance Indicators (KPI), 5. Virtual Exercises vs Realtime Exercises, 6. Climate Change and BCM, 7. Industry Certifications & Standards, 8. BCM professionals having “The Right Stuff”, and 9. Personal Preparedness, It's a lively and informative chat with Vito, you don't want to miss. Enjoy!
51 minutes | Sep 8, 2022
'Burnout Proof' with Michael Levitt
The global pandemic has put allot of stress on just about everyone, and it's important we know how to deal with the prolonged stress and burnout it has - and is - creating. I speak with the author of 'Burnout Proof: How to Establish Boundaries to Avoid the Negativity of Stress' and founder & Chief Burnout Officer of the Breakfast Leadership Network, Michael Levitt. We talk about: 1. Defining burnout, 2. Recognizing signs of burnout, 3. Reasons people experience burnout, 4. Michael shares his own story and experiences with burnout, 5. Establishing boundaries and communicating boundaries, 6. How to get out of burnout, and 7. How to help someone you know with burnout. In sharing his personal story, Michael brings a real-life way of dealing with the challenges of burnout, and how we can each deal with it - for ourselves and others. You don't want to miss what he has to say. Enjoy!
55 minutes | Sep 1, 2022
A Resilient You: Effective Continuity Culture at Home and Work
I talk with award-winning IT, Continuity, Resilience, Risk and Security professional and noted resilience expert, Modebola Olowu. Modebola talks about personal resilience and how we can cultivate a practice the will work effectively at home and in the workplace. We touch on subjects such as: 1. What is resilience and the difference between the workplace and home, 2. Characteristics of personal resilience? 3. The art of Kintsugi? (This is a great analogy for resilience and I urge everyone to go find your gold!!), 4. Cultivating Resilience, 5. The Me Strategy, 6. The Proactive Strategy, 7. The Community Strategy, 8. Crises and their Opportunities, and 9. Ways to identify opportunities in crisis (e.g., change your perspective, find the 'loophole' etc.). It's clear that Modebola is quite passionate about personal resilience, and it comes across during our discussion. With allot of resilience talk focusing on technology, processes, and systems, Modebola teaches us how to take a step back and look at ourselves...our gold. Enjoy!
51 minutes | Aug 25, 2022
Polio, COVID, Monkey Pox and more (Aug 2022 Update-Regina Phelps)
It's time again to get caught up once again with Regina Phelps. In our August 2022 update we talk about: 1. COVID (US, Canada, and the world...and new variants), 2. Monkey Pox (What we need to know and some of the misconception), 3. Staff shortages in the health care and teaching professions (why and what impact this is having), 4. Polio (What is it? How does it spread? How to prevent it, and vaccinations and vaccines). As always, another great chat with Regina you don't want to miss. Some of the information could save a loved ones life...or your own.
52 minutes | Aug 18, 2022
Embedding Business Continuity / Resilience into your Organization
Embedding Business Continuity and Resilience into an organization can seem a daunting task. I I talk with BC and Resilience specialist Gary Stevenson about how we can do this and what we should consider. We discuss: 1. Define the term embedding, 2. The importance of awareness and the different levels of awareness required, 3. Steven's personal experiences with embedding BC in his organization (the good and the bad), 4. Recommendations for getting an embedding initiative started, 5. How to be flexible with your approach to embedding BC, and 6. The challenges, and how to overcome them. A great conversation with Gary, who helps us better understand how to embed BC into our organizations for success. Enjoy!
54 minutes | Aug 11, 2022
Knowledge Management in Business Continuity for True Resilience
The use of Knowledge Management (KM) within the Business Continuity industry can help organizations with their goal of becoming more resilience. I talk with Knowledge Management (KM) specialist, Vanessa Thurlwell, who will help us understand what Knowledge Management is and the considerations for implementing a successful KM program. We talk about: 1. Principles of resilience (A Resilient Organization, Indicators of Resilience), 2. An overview of Knowledge Management (Explicit Knowledge vs Tacit Knowledge, Knowledge Hierarchy, KM Program components (People, Processes, Tech, Structures, Culture), 3. Steps to Implementation, 4. Linking Knowledge Management principles with Business Continuity Management (Identify, Assess, Develop, Track), 5. The importance of organizational learning, and 6. Success factors for true resilience. Knowledge Management isn't a well-understood discipline, but Vanessa does a great job of displaying how much it can help our organizations when trying to become more resilient. Don't miss it!
51 minutes | Aug 4, 2022
Minimizing Cyber-attack Impacts: Digital Supply Chain Management
There is allot of focus on our physical Supply Chains, but what about digital supply chains? I talk with long time lead auditor for ISO 9001, ISO 27001 and other standards, Willy Fabritius. Willy takes a different view of Supply Chain Management and talks about the digital aspects, rather than the traditionally focus of physical products and their supply chains. It's a new perspective that hasn't been fully talked about until now. Will talks about: 1. Defining digital supply chains, 2. Digital supply chain issues, 3. Products and Services obtained through a digital manner, 4. Impacts of digital changes to products already in use, 5. Key program components and possible solutions, 6. Risk Assessments / Analysis, 7. Regulatory requirements, 8. User awareness (People aren't as aware as you might think.), 9. Incident management and learning from them, 10. Management Systems, 11. Independent reviews and assessments (Governance)...and more. It's a very informative talk with a focus many aren't considering in Supply Chain Management; the digital aspects. Don't miss this! Enjoy!
51 minutes | Jul 28, 2022
Monkey Pox and COVID: Where are we now? Regina Phelps July Update
It's time for my regular discussion with noted Crisis and Business Continuity industry leader, Regina Phelps. We find out the latest news with COVID, and wonder if we've been here before. We also touch on vaccines, boosters, and resetting expectations). See the link below to the report Regina references. The second part of our discussion focuses on Monkey Pox, and whether we should be worried or not. We also talk briefly about our next show where we talk about our 'Shifting Baselines' in ourselves, our organizations, and our communities. Downloaded PDF from https://www.covid19treatmentguidelines.nih.gov/
50 minutes | Jul 21, 2022
Improving Supply Chain Resilience with Suppliers (w/ Zera Zheng)
Working with you suppliers is key if you want to create Supply Chain Resilience for your organization. I talk with the Head of Business Resilience Lead Logistics at Maersk, and BCI award winner, Zera Zheng. Zera is very passionate about supply chain resilience and we have a very interesting talk, touching on such subjects as: 1. The elements of Supply Chain Resilience Management, 2. Supply Chain Mapping, 3. Contingency Options and Contingency Strategies (Acceptance, Reduce dependency, Work with Suppliers, Exit the relationship), 4. We get a real-life viewpoint of how Mearsk managed the Suez 'ship' crisis (You know the ship stuck in the canal), 5. 3 key areas of focus when supporting customers (Visibility, Alternative Solutions, Communications), 6. Supply chain resilience through collaboration, and more. It's a very interesting talk with some new perspectives on Supply Chain Management and Resilience. Enjoy!
55 minutes | Jul 14, 2022
What You Should Know About Supply Chain Continuity Management
If the COVID19 global pandemic has taught organizations anything, it's to develop a stronger focus on their supply chain. I speak with Supply Chain Management (SCM) expert Matthias Rosenberg about what you should know about SCM to help your organizations and communities deal with disruptions in a proactive and positive manner. We talk about: 1. Defining Supply Chain Management, 2. The different perspectives on Supply Chain (e.g., Corporate view vs. SCM view), 3. SCM complexities, 4. Supply Chain Continuity Management (SCCM), 5. The SCCM Lifecycle (Analysis, Design, Implementation, Validation...), 6. SCCM solution options, 7. SCCM/SCM challenges, and 8. Some quick tips for professionals and organizations. It's an in depth talk about SCM you don't want to miss. Enjoy!
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