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PreparedEx Crisis Management Podcast
16 minutes | Sep 23, 2021
How Technology is Changing Crisis Management – An Interview with Matt Bradley
In episode 87, we interviewed Matt Bradley. He is Vice President Global Security Solutions at OnSolve and was able to provide insight into Artificial Intelligence and how it can make a difference for security and crisis management professionals in emergency situations. In addition, he talked about his career in the Central Intelligence Agency (CIA) as well as some other particularly challenging roles that he had during his earlier career. Finally, Matt spoke in some detail about OnSolve’s Critical Event Management system which has helped the preparedness of over 600 new customers so far in 2021. Matt’s bio A veteran security operations expert for more than two decades, Bradley has deep, first-hand knowledge of security operations management, as well as an understanding of the critical challenges facing organizations in the future. Most recently, Bradley served as Regional Security Director for the Americas at International SOS, where he led the security services business and advised key executives on risk management solutions. Prior to International SOS, Bradley worked in Honduras as the Security Director for Tigo Honduras where he handled all matters relating to physical security; health, safety and environment; crisis management; and fraud investigation. He was also a General Manager for I Solution Security, where he advised on security matters for the Honduran President, Minister of Security, and Minister of National Emergency Commission. Previously, Bradley had a distinguished 14-year career with the Central Intelligence Agency (CIA). The post How Technology is Changing Crisis Management – An Interview with Matt Bradley appeared first on PreparedEx.
24 minutes | Jul 29, 2021
Are You Still Preparing for Other Threats During COVID?
In episode 86 of the podcast, Rob interviewed Tobias Watson of Constant Associates. The discussion was circled around simulation exercises and the importance of not letting your guard down due to the ongoing pandemic situation. Tobias discussed shorter exercises and non-notice drills that have been beneficial in his career. He also talks about larger scale exercises and how they can be a burden and drain if they are done too often. Here are the questions Rob presented to Tobais: When planning exercises, why is it important to get buy-in from leadership before embarking on the exercise program journey? I know you have a good amount of healthcare sector experience. Can you speak about what your experience was/is still like within the sector as it relates to exercising? What are your thoughts on no-notice exercises? What’s the longest exercises you’ve been involved in from start to finish in terms of planning to the post exercise activities. What’s the one piece of advice you would give for someone who’s been given the responsibility of planning exercises but has no experience? What does the future hold for the preparedness exercise world? About Tobias Watson Tobias Watson is an Exercise Planner with Constant Associates and has a passion for making preparedness exercises practical and applicable. He has over 10 years of professional experience encompassing emergency management, firefighting, and emergency medical services. Using his knowledge of field response, he is better able to understand the needs of those in the first responder/receiver capacity and the differences between paper plans and frontline needs. Mr. Watson graduated from Union College in Nebraska with a Bachelor of Science in International Rescue and Relief. His highlights from college include five weeks of survival and rescue training in the Colorado wilderness, and a Capstone semester in Nicaragua studying and applying skills in survival, austere medicine, global health, and firefighting. Mr. Watson has served in multiple roles for emergency management providing training for emergency response, guidance for COVID-19, and program management and strategic development of healthcare emergency preparedness. His previous role was the Emergency Preparedness Coordinator for a two-campus hospital with a Level II Trauma Center in Lincoln, NE where he grew the program and led strategic changes to lay a future of success. The post Are You Still Preparing for Other Threats During COVID? appeared first on PreparedEx.
27 minutes | Jul 14, 2021
Responding to Cyber-Incidents – There’s No “I” in Team
In episode 85 of the podcast, Rob interviewed Mark Hoffman MBCI, CBCP Award winning Continuity and Crisis Management Consultant about the state of cyber-response within organizations. We spoke about what functions should make up the crisis management team and the benefits of having a cross-functional team approach as the importance of rehearsing the team for cyber-breach incidents. The post Responding to Cyber-Incidents – There’s No “I” in Team appeared first on PreparedEx.
29 minutes | Mar 24, 2021
The Emergency Management Growth Initiative – An Interview with Lorraine Schneider
In episode 84 of the podcast, Rob interviewed Lorraine Schneider of the Emergency Management Growth Initiative. EMGI makes EM more visible and accessible. Engaging with leadership and exposing them to the benefits of Emergency Management is one of the main goals of the initiative. Additionally, they expose EM to the young generation and other groups. This important initiative is growing and is already international. Lorraine also discussed exercises from when she as at UCLA and shared her story from having been part of a team that put a full-scale exercise together that took two years to plan. Listen to the podcast and let us know what you think about EMGI and the work Lorraine is doing. About Lorraine Lorraine Schneider is a Certified Emergency Manager (CEM) who has developed, facilitated and implemented rigorous training and exercise programs serving The Walt Disney Company, the University of California, Los Angeles (UCLA), as well as local jurisdictions and nonprofits. In 2020, she launched the Emergency Management Growth Initiative (EMGI) in an effort to make the emergency management profession more visible and accessible. Ms. Schneider served as an inaugural board member of Women in Homeland Security – Southern California and is the producer and host of the COVID-19 Heroes podcast. She is currently pursuing an Executive MSc in International Strategy and Diplomacy at the London School of Economics and Political Science (LSE) and has previously received a Certificate degree in Emergency Management & Homeland Security from UCLA Extension, as well as a BA in North American Studies from the Freie Universität Berlin. In 2014, Ms. Schneider left her European roots behind to move to Los Angeles, where she currently resides with her wife. The post The Emergency Management Growth Initiative – An Interview with Lorraine Schneider appeared first on PreparedEx.
13 minutes | Mar 8, 2021
12 Essential Steps for Crisis Communicators to Take During a Cyber Breach Crisis
In episode 83 Rob covers the 12 essential steps for a crisis communicator to take during a cyber breach crisis. These steps can be used in any crisis not just cyber. Rob refers to the eBook that The International Crisis Management Conference put together a few years ago. We added the link to the eBook in the show notes. https://crisisconferences.com/cyber-comms-ebook/ Steps: Make sure you, as the Head Communicator, are part of the Crisis Team. Centralize Communications. Identify stakeholders impacted by the crisis. Craft Your Crisis Messages Following These Principles Make Employees Your Highest Priority Audience. Issue a Holding Statement that Names the Incident as soon as possible. Prepare tough Q&As (for internal use). Ensure Tight Coordination of Communications with Other Agencies Involved in the Crisis. Utilize Credible Third Parties to Support Your Position. Aggressively and Systematically Monitor. After the Crisis. The post 12 Essential Steps for Crisis Communicators to Take During a Cyber Breach Crisis appeared first on PreparedEx.
15 minutes | Jan 7, 2021
Virtual Exercises – What We Have Learned
In episode 82 Rob discusses what the team has learned so far with regards to running virtual exercises throughout COVID. He touches on why it’s important to continue to scenario plan as well as what platform have worked best and their features. The post Virtual Exercises – What We Have Learned appeared first on PreparedEx.
8 minutes | Dec 17, 2020
An Important Announcement – Rob Talks About PreparedEx and ICMC as well as FirstLook and Q1 – 2021 Training
It has been a year, that is an understatement. Rob discusses PreparedEx’s acquisition of The International Crisis Management Conference a deal that was in the making due to the current circumstances as well as other key reasons. Rob also touches on FirstLook and a testimonial from a recent FirstLook exercise that a client conducted using the new exercise service. Principles of Crisis Management (January course) The post An Important Announcement – Rob Talks About PreparedEx and ICMC as well as FirstLook and Q1 – 2021 Training appeared first on PreparedEx.
44 minutes | Dec 2, 2020
Operational Resilience – An Interview with Paul Barker
In Episode 80 we interviewed Paul Barker of Vigilance Consulting who answered our questions regarding Operational Resilience. Paul covered the core components of Operational Resilience, the challenges implementing such programs as well as his own experience with supporting a local school in their transformation towards a more resilient operation during COVID-19. We also started the conversation by discussing the personal and business challenges that Paul has experienced during the pandemic. What is Operational Resilience? Operational resilience is the ability to deliver operations, including critical operations and core business lines, through a disruption from any hazard. It is the outcome of effective operational risk management combined with sufficient financial and operational resources to prepare, adapt, withstand, and recover from disruptions. Reference: The Board of Governors of the Federal Reserve System, the Office of the Comptroller of the Currency, and the Federal Deposit Insurance Corporation (the agencies) are issuing an interagency paper on Sound Practices to Strengthen Operational Resilience (sound practices). About Paul Paul Barker CBRM, CBITP, CBCI, MCSI Paul is a certified Operational Resilience Risk and Crisis Management Director with more than 20 years of leadership experience across Capital Markets, Investment Banking, Asset Management, Private Equity and Treasury sectors. Paul works with organisations to enhance their operational resilience capabilities, specializing in establishing robust, risk-based frameworks in highly regulated, fast-paced organisations. Areas covered include crisis response, continuity planning, risk and threat management, internal controls and cyber & information security. Contact Details: Vigilance Consulting Ltd 07552 394 158 email@example.com https://linkedin.com/in/barkerpa The post Operational Resilience – An Interview with Paul Barker appeared first on PreparedEx.
18 minutes | Nov 16, 2020
3 Areas of Cyber-security Preparedness and Response that Need Improvement
In episode 79 of the PreparedEx podcast, Rob provides insight into some of the common gaps that organizations have in their cyber-security preparedness and response planning. As PreparedEx is the leading provider of cyber-security exercises, Rob and the team have created and delivered many cyber-breach exercises to some of the world’s largest brands. The three common areas for improvement that he discusses are lessons that all organizations can learn from. The post 3 Areas of Cyber-security Preparedness and Response that Need Improvement appeared first on PreparedEx.
25 minutes | Oct 14, 2020
Security Training, Threats and Simulation Exercises – An Interview with Brian Strong
Security threats are consistently evolving. From Ransomware attacks to phishing attempts, businesses, government, and nonprofits need to remain on top of their game to ensure they do not become the next victim. One of the most important parts of preparing an organization for these threats is to ensure employees are made aware of the threats and understand what to do when they encounter them. In this podcast we discuss these challenges and much more with Brian Strong who is a veteran security, business continuity and crisis management professional. About Brian Brian Strong is VP of Information Risk at CIT Group, a mid-sized financial institution. Brian and his team are responsible for cybersecurity training, security awareness and physical security governance. Strong’s past experience includes leading BCM and physical security at a large Florida-based health insurer for over 20 years. Brian currently serves on the Technical Committee for NFPA 1600 and holds certifications across multiple disciplines. The post Security Training, Threats and Simulation Exercises – An Interview with Brian Strong appeared first on PreparedEx.
29 minutes | Sep 24, 2020
Cybersecurity Simulation Exercises an Interview with Heather Engel
With large-scale cyber-breaches becoming the norm, and for all sizes of corporations and governments, it is essential that those responsible for protecting networks and other critical I.T. infrastructure prepare their organizations. Protecting systems and networks is only one aspect of cyber-preparedness, responding to and managing cyber-attacks is also a large part of the overall incident management process. In this podcast, Rob interviews Heather Engel […] The post Cybersecurity Simulation Exercises an Interview with Heather Engel appeared first on PreparedEx.
7 minutes | Aug 20, 2020
15 Years in Business
This has been some journey. In episode 76 of the Podcast, Rob discusses the history or the company and how it all started. The post 15 Years in Business appeared first on PreparedEx.
27 minutes | Jul 17, 2020
Interview with Tamrin Olden
Communicating with your stakeholders is important at any time. Communicating with them during emergencies is especially important. In episode 75 we interview Tamrin Olden and discuss the importance of communicating with your stakeholders and putting a plan together that ensures you’re ahead of the curve when an incident happens. About Tamrin Tamrin has over 16 years of experience doing public relations for local government and law enforcement […] The post Interview with Tamrin Olden appeared first on PreparedEx.
5 minutes | Jun 26, 2020
FirstLook – Customized Crisis Simulation Exercises
FirstLook is a customized crisis simulation exercise that is created by PreparedEx and delivered by you. Unlike exercises that are delivered using PowerPoint decks that never engage your teams, FirstLook is a series of dynamic and thought-provoking injects that create a buzz. FirstLook is a self-guiding exercise package that contains a customized scenario and a self-evaluation […] The post FirstLook – Customized Crisis Simulation Exercises appeared first on PreparedEx.
19 minutes | Jun 2, 2020
Crisis Intervention and Hostage Negotiation – An Interview with Dr. Andy Young
We recently had Mental Health Awareness Week so this podcast interview is timely. Dr. Andy Young joined me from Texas to describe his experiences as a hostage and crisis negotiator. Some of his experiences were life changing for him personally and those that were on the other side of the situation. Andy’s an author of […] The post Crisis Intervention and Hostage Negotiation – An Interview with Dr. Andy Young appeared first on PreparedEx.
30 minutes | Jul 5, 2019
Bio-terrorism – An Interview with Lawrence F. Roberge Ph.D.
In episode 62 of the PreparedEx podcast series, we interviewed Lawrence Roberge. We discussed some of the current threats to the world in terms of bio-terror and what businesses should do to understand how they should be preparing for these threats. Lawrence on Linkedin The post Bio-terrorism – An Interview with Lawrence F. Roberge Ph.D. appeared first on PreparedEx.
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