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Learn How To Run Your Computer Repair Business Hosted by: Jeff Halash from TechNut Computer Repair John Dubinsky from Maven Group Computer Repair Podcast #334 Video Sign up for 2020 event details: TechCon Unplugged Email: info@TechConUnplugged.com You Can Support This Show Go To Patreon.com/ComputerRepairPodcast   Topics: TechCon Unplugged 2019: What Happened at the event.   God Bless Eric Arduini and his family. Rest In Peace Eric.  Keep up the good fight. Help Eric Arduini and family Arduini loses battle with cancer: Services set for popular city clerk   Links: Free Forms to help you in your I.T. Business TechCon Unplugged 2019 Hotel (09/20-09/22) Holiday Inn Grand Rapids – Airport 3063 Lake Eastbrook Blvd SE, Grand Rapids, MI 49512 (616) 285-7600 Hotel Manager = Conner Event Manager = Amy   Gerald R. Ford International Airport 5500 44th St SE, Grand Rapids, MI 49512 (616) 233-6000   Dave & Buster’s 3660 28th St SE, Kentwood, MI 49512 (616) 224-8800   Music By Jim Holley

Learn How To Run Your Computer Repair Business Hosted by: Jeff Halash from TechNut Computer Repair Adam Carpenter from IT Professionals of Iowa Computer Repair Podcast #333 Video Live Show and Chat every Sunday at 4pm EST You Can ask a question By: Emailing: Podnutz@Podnutz.com   You Can Support This Show Go To Patreon.com/ComputerRepairPodcast   Topics: What do the last 3 months of 2019 look like?   God Bless Eric Arduini and his family. Rest In Peace Eric.  Keep up the good fight. Help Eric Arduini and family Arduini loses battle with cancer: Services set for popular city clerk   Links: Free Forms to help you in your I.T. Business Information Security Policy Templates   Music By Jim Holley

Learn How To Run Your Computer Repair Business Hosted by: Jeff Halash from TechNut Computer Repair Adam Carpenter from IT Professionals of Iowa Computer Repair Podcast #332 Video Live Show and Chat every Sunday at 4pm EST You Can ask a question By: Emailing: Podnutz@Podnutz.com   You Can Support This Show Go To Patreon.com/ComputerRepairPodcast   Topics: What to plan when you are away from your business.   2019 ANNUAL – TECHCON UNPLUGGED This event will bring together like-minded individuals with the goal to improve their IT Business. Ticket includes all meals, access to workshops with community invested vendors and social. Sept 20th-22nd 2019 Grand Rapids MI TechCon Unplugged.com   God Bless Eric Arduini and his family. Rest In Peace Eric.  Keep up the good fight. Help Eric Arduini and family Arduini loses battle with cancer: Services set for popular city clerk   Links: Free Forms to help you in your I.T. Business   Music By Jim Holley

Learn How To Run Your Computer Repair Business Hosted by: Jeff Halash from TechNut Computer Repair John Dubinsky from Maven Group Computer Repair Podcast #331 Video Live Show and Chat every Sunday at 4pm EST You Can ask a question By: Emailing: Podnutz@Podnutz.com   You Can Support This Show Go To Patreon.com/ComputerRepairPodcast   Topics: What is recovery and how do you do it?   2019 ANNUAL – TECHCON UNPLUGGED This event will bring together like-minded individuals with the goal to improve their IT Business. Ticket includes all meals, access to workshops with community invested vendors and social. Sept 20th-22nd 2019 Grand Rapids MI TechCon Unplugged.com   Show Sponsors: BusyBench The all in one management tool, Simplifying IT for Computer Repair Businesses with a clean and simple interface. Spend more time running your business instead of learning your management software.   For a free 14 day trial, just go to BusyBench.com use the offer code Podnutz for 30% off the life of your account   Untangle Next-Generation Firewall The best solution for bringing powerful network security to your clients in an easy-to-manage and cost-effective package. Untangle’s partnership program helps repair shops add cybersecurity to their services and get up and running quickly. Get started today at untangle.com/podnutz   God Bless Eric Arduini and his family. Rest In Peace Eric.  Keep up the good fight. Help Eric Arduini and family Arduini loses battle with cancer: Services set for popular city clerk   Links: Free Forms to help you in your I.T. Business   VoIP Troubleshooting Tools SIP ALG Detector SIP ALG can and usually does exist on Routers, Modems or in rare cases a managed switch. You must disable this feature for any VoIP service to operate as expected. Use the SIP ALG Detection Tool and Visualware internet-based IP testing tools to track down issues.   Considerations for Recovery and everything you do IT!   IDENTIFY PROTECT DETECT RESPOND RECOVER   Types of Backup Full backups A full backup is the most basic of all backup types. And as its name suggests, it’s also the most comprehensive. In a full data or system backup, all data is copied to another location. Incremental backups This type only backs up the information that has changed since the last backup occurred.  Differential backups Similar to incremental backup, a differential backup copies all data changed since the last full backup every time it is run.   Backup Media Optical – High Retention Disk Drive (SSD, FLASH or Spinning) Tape Online – Service or Generic Device – NAS, Datto   Considers for your backup recovery Availability Speed of restoration Recovery time Reliability/Trust Simplicity Cost Client Communication – Client Disaster Plan *Automation   Music By Jim Holley

Learn How To Run Your Computer Repair Business Hosted by: Jeff Halash from TechNut Computer Repair Brad Torrey from TTCS Computer Services  Computer Repair Podcast #330 Video Live Show and Chat every Sunday at 4pm EST You Can ask a question By: Emailing: Podnutz@Podnutz.com   You Can Support This Show Go To Patreon.com/ComputerRepairPodcast   Topics: How and why you should set goals   2019 ANNUAL – TECHCON UNPLUGGED This event will bring together like-minded individuals with the goal to improve their IT Business. Ticket includes all meals, access to workshops with community invested vendors and social. Sept 20th-22nd 2019 Grand Rapids MI TechCon Unplugged.com   Show Sponsors: BusyBench The all in one management tool, Simplifying IT for Computer Repair Businesses with a clean and simple interface. Spend more time running your business instead of learning your management software.   For a free 14 day trial, just go to BusyBench.com use the offer code Podnutz for 30% off the life of your account   Untangle Next-Generation Firewall The best solution for bringing powerful network security to your clients in an easy-to-manage and cost-effective package. Untangle’s partnership program helps repair shops add cybersecurity to their services and get up and running quickly. Get started today at untangle.com/podnutz   God Bless Eric Arduini and his family. Rest In Peace Eric.  Keep up the good fight. Help Eric Arduini and family Arduini loses battle with cancer: Services set for popular city clerk   Links: Free Forms to help you in your I.T. Business   Music By Jim Holley

Learn How To Run Your Computer Repair Business Hosted by: Jeff Halash from TechNut Computer Repair John Dubinsky from Maven Group Paco Lebron from ProdigyTeks Computer Repair Podcast #328 Video Live Show and Chat every Sunday at 4pm EST You Can ask a question By: Emailing: Podnutz@Podnutz.com   You Can Support This Show Go To Patreon.com/ComputerRepairPodcast Why not.  You would be crazy not to!   Topics: How do you know when to go into Business?   2019 ANNUAL – TECHCON UNPLUGGED This event will bring together like-minded individuals with the goal to improve their IT Business. Ticket includes all meals, access to workshops with community invested vendors and social. Sept 20th-22nd 2019 Grand Rapids MI TechCon Unplugged.com   Show Sponsors: BusyBench The all in one management tool, Simplifying IT for Computer Repair Businesses with a clean and simple interface. Spend more time running your business instead of learning your management software.   For a free 14 day trial, just go to BusyBench.com use the offer code Podnutz for 30% off the life of your account   Untangle Next-Generation Firewall The best solution for bringing powerful network security to your clients in an easy-to-manage and cost-effective package. Untangle’s partnership program helps repair shops add cybersecurity to their services and get up and running quickly. Get started today at untangle.com/podnutz   God Bless Eric Arduini and his family. Rest In Peace Eric.  Keep up the good fight. Help Eric Arduini and family Arduini loses battle with cancer: Services set for popular city clerk   Links: Free Forms to help you in your I.T. Business John Tips Reg Converter v1.2 Reg Converter is a portable freeware utility to convert .reg data to .bat, .vbs, or .au3. This is particularly useful for files which need administrator privileges in order to be merged into the registry , or for unattended installations. Am I Behind A Proxy? This website shows you detailed information about any proxy servers on your internet connection. Second Factor – Doh? NinjaRMM Partner Used To Seed Ransomware – Lack of 2FA –  Why you are doing it wrong Where is Geolocation of an IP Address? LENOVO: THE FALLOUT: A REAL-WORLD CYBERSECURITY STORY  ‘The Fallout: A Real-World Cybersecurity Story’ features actor and tech investor Olivia Munn, who takes viewers through a behind-the-scenes look into the Sony Pictures hack of 2014 by the group Guardians of Peace, which led to leaked emails and created havoc in the entertainment industry. It was also a huge wake-up call to businesses and brands everywhere. A good one to possibly share with customers….  Do not let this be your business. SMTP DIAG Tool is used to identify and troubleshoot SMTP server problems by trying to send message to SMTP server and display all trial log in the log window. List of computing and IT abbreviations Bonus Tips: View RAW Images in Windows 10 With Microsoft’s New Plugin Microsoft just released a free RAW Image extension for Windows 10 that makes viewing RAW files much easier in Windows’ File Explorer Caution: Misuse of security tools can turn against you In a security context, this is a word of caution about making sure the tools we use to keep our information private don’t actually cause the data leaks themselves. In this article, I will be talking about some cases that I have come across in which security tools have leaked data they were intended to secure.   Music By Jim Holley

Learn How To Run Your Computer Repair Business Hosted by: Jeff Halash from TechNut Computer Repair Rick Smith from Renactus Technology Jennifer Bleam from MSP Sales Revolution Computer Repair Podcast #327 Video Live Show and Chat every Sunday at 4pm EST You Can ask a question By: Leaving a voicemail at 734-335-1000 or Emailing: Podnutz@Podnutz.com   You Can Support This Show Go To Patreon.com/ComputerRepairPodcast   Topics: Selling Cybersecurity   2019 ANNUAL – TECHCON UNPLUGGED This event will bring together like-minded individuals with the goal to improve their IT Business. Ticket includes all meals, access to workshops with community invested vendors and social. Sept 20th-22nd 2019 Grand Rapids MI TechCon Unplugged.com   Show Sponsors: BusyBench The all in one management tool, Simplifying IT for Computer Repair Businesses with a clean and simple interface. Spend more time running your business instead of learning your management software.   For a free 14 day trial, just go to BusyBench.com use the offer code Podnutz for 30% off the life of your account   Untangle Next-Generation Firewall The best solution for bringing powerful network security to your clients in an easy-to-manage and cost-effective package. Untangle’s partnership program helps repair shops add cybersecurity to their services and get up and running quickly. Get started today at untangle.com/podnutz   God Bless Eric Arduini and his family. Rest In Peace Eric.  Keep up the good fight. Help Eric Arduini and family Arduini loses battle with cancer: Services set for popular city clerk   Links: Free Forms to help you in your I.T. Business www.MSPSalesRevolution.com Security-focused Facebook group, which everyone is welcome to join We’re starting to hear about situations similar to the below, although I haven’t seen anything new in the press yet. While we can’t confirm the threat actors are using this tool, clearly they’re starting to think like us. Social engineering from a different angle. Medium: How to Hack Wi-Fi: Get Anyone’s Wi-Fi Password Without Cracking Using Wifiphisher   Music By Jim Holley

Learn How To Run Your Computer Repair Business Hosted by: Jeff Halash from TechNut Computer Repair John Dubinsky from Maven Group Paco Lebron from ProdigyTeks Richard Daly from myki Computer Repair Podcast #326 Video Live Show and Chat every Sunday at 4pm EST You Can ask a question By: Leaving a voicemail at 734-335-1000 or Emailing: Podnutz@Podnutz.com   You Can Support This Show Go To Patreon.com/ComputerRepairPodcast   Topics: What is a password manager?   2019 ANNUAL – TECHCON UNPLUGGED This event will bring together like-minded individuals with the goal to improve their IT Business. Ticket includes all meals, access to workshops with community invested vendors and social. Sept 20th-22nd 2019 Grand Rapids MI TechCon Unplugged.com   Show Sponsors: BusyBench The all in one management tool, Simplifying IT for Computer Repair Businesses with a clean and simple interface. Spend more time running your business instead of learning your management software.   For a free 14 day trial, just go to BusyBench.com use the offer code Podnutz for 30% off the life of your account   Untangle Next-Generation Firewall The best solution for bringing powerful network security to your clients in an easy-to-manage and cost-effective package. Untangle’s partnership program helps repair shops add cybersecurity to their services and get up and running quickly. Get started today at untangle.com/podnutz   God Bless Eric Arduini and his family. Rest In Peace Eric.  Keep up the good fight. Help Eric Arduini and family Arduini loses battle with cancer: Services set for popular city clerk   Links: Free Forms to help you in your I.T. Business Myki Password Management Redefined Myki eliminates the risks associated with cloud storage by safeguarding your passwords and sensitive data offline. MSP Info Pricing FAQ Blog YouTube   Reviews Android Police: Myki review: A great offline password manager with the convenience of a cloud solution MALWARETIPS: Replace LastPass with MyKi password manager? Steemit: Myki password manager review YOURSTORY: How Myki, with its cloudless solution, plans to be the death of the password   Other MSP Password Option: Passportal   John Tips Quick Story Malicious Credit Card Terminal – x2 Clients Open Port Checker Blocked Internet Ports List Categorify Free Online Tools for Looking up Potentially Malicious Websites   Music By Jim Holley

Learn How To Run Your Computer Repair Business Hosted by: Jeff Halash from TechNut Computer Repair Paco Lebron from ProdigyTeks Computer Repair Podcast #325 Video Live Show and Chat every Sunday at 4pm EST You Can ask a question By: Leaving a voicemail at 734-335-1000 or Emailing: Podnutz@Podnutz.com   You Can Support This Show Go To Patreon.com/ComputerRepairPodcast Why not.  You would be crazy not to!   Topics: What is TechCon Unplugged about and why are we doing IT.   2019 ANNUAL – TECHCON UNPLUGGED This event will bring together like-minded individuals with the goal to improve their IT Business. Ticket includes all meals, access to workshops with community invested vendors and social. Sept 20th-22nd 2019 Grand Rapids MI TechCon Unplugged.com TechCon Unplugged Event on FaceBook     Music By Jim Holley

Learn How To Run Your Computer Repair Business Hosted by: Jeff Halash from TechNut Computer Repair John Dubinsky from Maven Group Paco Lebron from ProdigyTeks Adam Carpenter from IT Professionals of Iowa Computer Repair Podcast #324 Video Live Show and Chat every Sunday at 4pm EST You Can ask a question By: Leaving a voicemail at 734-335-1000 or Emailing: Podnutz@Podnutz.com   You Can Support This Show Go To Patreon.com/ComputerRepairPodcast Why not.  You would be crazy not to!   Topics: CyberSecurity: The state of being protected against the criminal or unauthorized use of electronic data, or the measures taken to achieve this.   2019 ANNUAL – TECHCON UNPLUGGED This event will bring together like-minded individuals with the goal to improve their IT Business. Ticket includes all meals, access to workshops with community invested vendors and social. Sept 20th-22nd 2019 Grand Rapids MI TechCon Unplugged.com TechCon Unplugged Event on FaceBook   Show Sponsors: BusyBench The all in one management tool, Simplifying IT for Computer Repair Businesses with a clean and simple interface. Spend more time running your business instead of learning your management software.   For a free 14 day trial, just go to BusyBench.com use the offer code Podnutz for 30% off the life of your account   Untangle Next-Generation Firewall The best solution for bringing powerful network security to your clients in an easy-to-manage and cost-effective package. Untangle’s partnership program helps repair shops add cybersecurity to their services and get up and running quickly. Get started today at untangle.com/podnutz   God Bless Eric Arduini and his family. Rest In Peace Eric.  Keep up the good fight. Help Eric Arduini and family Arduini loses battle with cancer: Services set for popular city clerk   Links: Free Forms to help you in your I.T. Business John TIP Quick Tips For Your Summer BBQ BOOK TIP: It Doesn’t Have to Be Crazy at Work It is going to happen: Continuum – Massive Hack Hits Continuum MSPs, End Clients SolarWinds – Solarwinds sends customers each other’s’ complete client lists Ninja – MSP Tool Provider Ninja RMM Had A Sales Email Hacked That Did Not Appear to Have 2FA Turned On TeamViewer – TeamViewer Confirms Undisclosed Breach From 2016 Connectwise – ConnectWise plugin flaw exploited in ransomware attacks on MSPs Kaseya – Kaseya VSA Vulnerability Exploited by Cryptocurrency Mining Attack Some Hope????  LogMeIn – LogMeIn accounts hacked? Update your password now **As part of its security measures, LogMeIn cross-checked the login credentials of its customers against a list that contained the stolen passwords from those breaches. And, as a result, customers that appeared to have used the same password were prompted to reset it immediately. (Basecamp and other have done this) Recent News Webroot has made two-factor authentication mandatory as attackers continue to target MSP software platforms in a bid to spread ransomware across end-customer systems, the cybersecurity company confirmed to ChannelE2E and MSSP Alert. Kaseya weaponized to deliver sodinokibi ransomware Hackers Hit MSP Software to Launch Ransomware Attacks Ransomware gang hacks MSPs to deploy ransomware on customer systems 6 Ways That Your RMM or PSA Tools Can Be Compromised Basics: How hard is it for you, your employees and or others to get into your platforms?   Password Requirements? 2FA Plugins, connections, APIs – all secure? Once you are in your RMM platform, how hard is it to perform tasks? One click to connect to endpoints? Can all users run all tasks? Don’t be a crappy customer.  Get your own house in order.   Music By Jim Holley

Learn How To Run Your Computer Repair Business Hosted by: Jeff Halash from TechNut Computer Repair John Dubinsky from Maven Group Jeff Grenier from FireLands Computer Services Computer Repair Podcast #323 Video Live Show and Chat every Sunday at 4pm EST You Can ask a question By: Leaving a voicemail at 734-335-1000 or Emailing: Podnutz@Podnutz.com   You Can Support This Show Go To Patreon.com/ComputerRepairPodcast Why not.  You would be crazy not to!   Topics: CyberSecurity: The state of being protected against the criminal or unauthorized use of electronic data, or the measures taken to achieve this.   2019 ANNUAL – TECHCON UNPLUGGED This event will bring together like-minded individuals with the goal to improve their IT Business. Ticket includes all meals, access to workshops with community invested vendors and social. Sept 20th-22nd 2019 Grand Rapids MI TechCon Unplugged.com TechCon Unplugged Event on FaceBook   Show Sponsors: BusyBench The all in one management tool, Simplifying IT for Computer Repair Businesses with a clean and simple interface. Spend more time running your business instead of learning your management software.   For a free 14 day trial, just go to BusyBench.com use the offer code Podnutz for 30% off the life of your account   Untangle Next-Generation Firewall The best solution for bringing powerful network security to your clients in an easy-to-manage and cost-effective package. Untangle’s partnership program helps repair shops add cybersecurity to their services and get up and running quickly. Get started today at untangle.com/podnutz   God Bless Eric Arduini and his family. Rest In Peace Eric.  Keep up the good fight. Help Eric Arduini and family Arduini loses battle with cancer: Services set for popular city clerk   Links: Free Forms to help you in your I.T. Business Hello Jeff and CRP Show! 여보세요 – Hello  Yo Bo Say All (Korean) John Tips 10 Things About VoIP You Didn’t Know You Needed to Know Voice-over-IP (VoIP) phone systems add flexibility, lower costs, and provide numerous other capabilities. But they can also hurt your business if you’re not careful. Here are 10 potential pitfalls to avoid. *Cherry pick the tips as a guide to prepare yourself and your customers as there are differences between analog and VOIP systems.  The idea is to minimize unpleasant surprises for you and your customer.   FreedomVoice – (will be at Techcon – Silver Partner – new sponsors) Blackport Solutions – (who John uses)   Password Manager (Tom Wilmot and Paco Lebron) New password manager on the block myki (5 Years Old) MSP Voice Webinar Series #13: Myki I like LastPass Low Cost Alternative – SafeInCloud Password Manager System Restore Tip From the I have been doing this long enough that I should know this category. Before an upgrade, from RMM I push a Restore Point Command. Had an instance were an 2  installations that went bad and would not boot. System restore from F8 and from bootable media is different.  Try both. Office 365 GoDaddy Tip (Paco Lebron) Customer has Office 365 with GoDaddy (so sad).  User had account compromised.  Could not find a way to disconnect user after password change.  Had to call GoDaddy to get this link to log out. LOG OUT ALL BONUS: Microsoft Issues Warning on Spam Campaign Using Office Exploits **This is where DNS filtering, a good firewall or something like Zorus can help.   Cybersecurity Is it Cybersecurity, Cyber-Security, or Cyber Security? A comprehensive, ongoing business mission that allows for Identification (see) Protection (control) Detection Response and Recovery of cyber (IT) equipment, materials, data and reputation.   GCA Cybersecurity Toolkit CIS Controls Global Cybersecurity Standards   Music By Jim Holley

Learn How To Run Your Computer Repair Business Hosted by: Jeff Halash from TechNut Computer Repair Mike Wise from Clockwork Networks Shehzad Mirza from Global Cyber Alliance Computer Repair Podcast #322 Video Live Show and Chat every Sunday at 4pm EST You Can ask a question By: Leaving a voicemail at 734-335-1000 or Emailing: Podnutz@Podnutz.com   You Can Support This Show Go To Patreon.com/ComputerRepairPodcast Why not.  You would be crazy not to!   Topics: Email Authentication Made Simpler   2019 ANNUAL – TECHCON UNPLUGGED This event will bring together like-minded individuals with the goal to improve their IT Business. Ticket includes all meals, access to workshops with community invested vendors and social. Sept 20th-22nd 2019 Grand Rapids MI TechCon Unplugged.com TechCon Unplugged Event on FaceBook   Show Sponsors: Instant Housecall Remote support that is easy for you and your clients to use. You have all the tools you need including an Auto Repair feature which saves you Time and Money when helping your clients solve their computer problems. Check out Instant Housecall/Use Offer Code: Podnutz   BusyBench The all in one management tool, Simplifying IT for Computer Repair Businesses with a clean and simple interface. Spend more time running your business instead of learning your management software.   For a free 14 day trial, just go to BusyBench.com use the offer code Podnutz for 30% off the life of your account   Untangle Next-Generation Firewall The best solution for bringing powerful network security to your clients in an easy-to-manage and cost-effective package. Untangle’s partnership program helps repair shops add cybersecurity to their services and get up and running quickly. Get started today at untangle.com/podnutz   God Bless Eric Arduini and his family. Rest In Peace Eric.  Keep up the good fight. Help Eric Arduini and family Arduini loses battle with cancer: Services set for popular city clerk   Links: Free Forms to help you in your I.T. Business Information about DMARC DMARC checker and guide on how to create DMARC records YouTube channel to learn more about DMARC and other items related to GCA GCA Cyber Security Toolkit   Music By Jim Holley

Learn How To Run Your Computer Repair Business Hosted by: Jeff Halash from TechNut Computer Repair John Dubinsky from Maven Group Paco Lebron from ProdigyTeks Computer Repair Podcast #321 Video Live Show and Chat every Sunday at 4pm EST You Can ask a question By: Leaving a voicemail at 734-335-1000 or Emailing: Podnutz@Podnutz.com   You Can Support This Show Go To Patreon.com/ComputerRepairPodcast Why not.  You would be crazy not to!   Topics: Why should you spend your precious time and hard earned money to attend a conference that will help you grow your business.   2019 ANNUAL – TECHCON UNPLUGGED This event will bring together like-minded individuals with the goal to improve their IT Business. Ticket includes all meals, access to workshops with community invested vendors and social. Sept 20th-22nd 2019 Grand Rapids MI TechCon Unplugged.com TechCon Unplugged Event on FaceBook   Show Sponsors: Instant Housecall Remote support that is easy for you and your clients to use. You have all the tools you need including an Auto Repair feature which saves you Time and Money when helping your clients solve their computer problems. Check out Instant Housecall/Use Offer Code: Podnutz   BusyBench The all in one management tool, Simplifying IT for Computer Repair Businesses with a clean and simple interface. Spend more time running your business instead of learning your management software.   For a free 14 day trial, just go to BusyBench.com use the offer code Podnutz for 30% off the life of your account   Untangle Next-Generation Firewall The best solution for bringing powerful network security to your clients in an easy-to-manage and cost-effective package. Untangle’s partnership program helps repair shops add cybersecurity to their services and get up and running quickly. Get started today at untangle.com/podnutz   God Bless Eric Arduini and his family. Rest In Peace Eric.  Keep up the good fight. Help Eric Arduini and family Arduini loses battle with cancer: Services set for popular city clerk   Links: Free Forms to help you in your I.T. Business   ARRIS SURFboard Gigabit DOCSIS 3.1 Cable Modem, 10 Gbps Max Speed, Approved for Comcast Xfinity, Cox and Charter. (SB8200 Frustration Free) Araknis Networks® 310-Series Gigabit VPN Router Araknis Networks® 310 Series L2 Managed Gigabit Switch with Full PoE+ and Rear Ports   Ubiquiti – Reddit Seven Uncomfortable Truths of Endpoint Security Download this report to discover the uncomfortable truths of endpoint security. Based on an independent survey of 3,100 IT managers across 12 countries Hackers target Office 365 business accounts New research from Barracuda has revealed that account takeover attacks are one of the fastest growing email security threats as hackers set their sights on Microsoft Office 365 accounts. Why shadow IT is the next looming cybersecurity threat If cybersecurity is something you’re concerned about, keep an eye out for shadow IT. Service Express Why attend conferences?  What is the value to you as a business owner? Some links for your Information Why do people attend conferences? 5 key reasons for attendees and event organizers 12 Reasons You Should Attend Conferences 7 Reasons It Still Makes Sense to Go to Professional Conferences Networking Opportunities Find answers to pain-points A one-stop shop for products and services Training Learn of tomorrow’s trends Refueling your passion for what you do Have Fun! Music By Jim Holley

Learn How To Run Your Computer Repair Business Hosted by: Jeff Halash from TechNut Computer Repair Anthony Remis from Remis Computer Solutions Brad Torrey from TTCS Computer Services  Computer Repair Podcast #320 Video Live Show and Chat every Sunday at 4pm EST You Can ask a question By: Leaving a voicemail at 734-335-1000 or Emailing: Podnutz@Podnutz.com   You Can Support This Show Go To Patreon.com/ComputerRepairPodcast Why not.  You would be crazy not to!   Topics: How you can sell white label hardware services   2019 ANNUAL – TECHCON UNPLUGGED This event will bring together like-minded individuals with the goal to improve their IT Business. Ticket includes all meals, access to workshops with community invested vendors and social. Sept 20th-22nd 2019 Grand Rapids MI TechCon Unplugged.com TechCon Unplugged Event on FaceBook   Show Sponsors: Instant Housecall Remote support that is easy for you and your clients to use. You have all the tools you need including an Auto Repair feature which saves you Time and Money when helping your clients solve their computer problems. Check out Instant Housecall/Use Offer Code: Podnutz   BusyBench The all in one management tool, Simplifying IT for Computer Repair Businesses with a clean and simple interface. Spend more time running your business instead of learning your management software.   For a free 14 day trial, just go to BusyBench.com use the offer code Podnutz for 30% off the life of your account   Untangle Next-Generation Firewall The best solution for bringing powerful network security to your clients in an easy-to-manage and cost-effective package. Untangle’s partnership program helps repair shops add cybersecurity to their services and get up and running quickly. Get started today at untangle.com/podnutz   God Bless Eric Arduini and his family. Rest In Peace Eric.  Keep up the good fight. Help Eric Arduini and family Arduini loses battle with cancer: Services set for popular city clerk   Links: Free Forms to help you in your I.T. Business   Brad Tip: Nmap / ZenMap   Anthony Tip: Pre-Prepare yourself to scale your business   Jeff Tip: Darren Hardy Author of The Compound Effect and Darren Daily On-Demand Podcast Andrew Carnegie: To-Do List every night take your top 1-6 tasks and put it on your list for the next day   Music By Jim Holley

Learn How To Run Your Computer Repair Business Hosted by: Jeff Halash from TechNut Computer Repair John Dubinsky from Maven Group Mike Slodowski from Control Alt Delete & Magnus Box Computer Repair Podcast #319 Video Live Show and Chat every Sunday at 4pm EST You Can ask a question By: Leaving a voicemail at 734-335-1000 or Emailing: Podnutz@Podnutz.com   You Can Support This Show Go To Patreon.com/ComputerRepairPodcast Why not.  You would be crazy not to!   Topics: We provide a white-labeled, channel-friendly backup solution for your clients. Our only goal is to protect your client’s data from disaster.   2019 ANNUAL – TECHCON UNPLUGGED This event will bring together like-minded individuals with the goal to improve their IT Business. Ticket includes all meals, access to workshops with community invested vendors and social. Sept 20th-22nd 2019 Grand Rapids MI TechCon Unplugged.com TechCon Unplugged Event on FaceBook   Show Sponsors: Instant Housecall Remote support that is easy for you and your clients to use. You have all the tools you need including an Auto Repair feature which saves you Time and Money when helping your clients solve their computer problems. Check out Instant Housecall/Use Offer Code: Podnutz   BusyBench The all in one management tool, Simplifying IT for Computer Repair Businesses with a clean and simple interface. Spend more time running your business instead of learning your management software.   For a free 14 day trial, just go to BusyBench.com use the offer code Podnutz for 30% off the life of your account   Untangle Next-Generation Firewall The best solution for bringing powerful network security to your clients in an easy-to-manage and cost-effective package. Untangle’s partnership program helps repair shops add cybersecurity to their services and get up and running quickly. Get started today at Untangle.com   God Bless Eric Arduini and his family. Rest In Peace Eric.  Keep up the good fight. Help Eric Arduini and family Arduini loses battle with cancer: Services set for popular city clerk   Links: Free Forms to help you in your I.T. Business   John Tip:  Take the time to treat yourself right (and the ones that take care of you). Everything is Awesome!      Mike Tip:  Back it up to get it back!   Jeff Tip: It is my show.     GUEST MagnusBox – Whate-Labeled Backup (Channel Only): Home Page YouTube FaceBook Twitter LinkedIn Server Status News FAQ KB   Strong corporate desktop sales limit the decline of the PC market   Music By Jim Holley

Learn How To Run Your Computer Repair Business Hosted by: Jeff Halash from TechNut Computer Repair John Dubinsky from Maven Group Daniel Cid from Cleanbrowsing Computer Repair Podcast #318 Video Live Show and Chat every Sunday at 4pm EST You Can ask a question By: Leaving a voicemail at 734-335-1000 or Emailing: Podnutz@Podnutz.com   You Can Support This Show Go To Patreon.com/ComputerRepairPodcast Why not.  You would be crazy not to!   Topics: Content Filtering   2019 ANNUAL – TECHCON UNPLUGGED This event will bring together like-minded individuals with the goal to improve their IT Business. Ticket includes all meals, access to workshops with community invested vendors and social. Sept 20th-22nd 2019 Grand Rapids MI TechCon Unplugged.com TechCon Unplugged Event on FaceBook   Show Sponsors: Instant Housecall Remote support that is easy for you and your clients to use. You have all the tools you need including an Auto Repair feature which saves you Time and Money when helping your clients solve their computer problems. Check out Instant Housecall/Use Offer Code: Podnutz   FreshBooks The simple pain-free invoicing solution for freelancers and small business owners For a 30-day free trial, just go to FreshBooks.com/Podnutz enter PODNUTZ in the “How Did You Hear About Us?” section   God Bless Eric Arduini and his family. Rest In Peace Eric.  Keep up the good fight. Help Eric Arduini and family Arduini loses battle with cancer: Services set for popular city clerk   Links: Free Forms to help you in your I.T. Business   John Tip 3 Easy MSP Cybersecurity Mistakes – Vipre Security Just Say AI, Blockchain, Crypto, IOT, AR, VR, Big Data, Analytics And Cybersecurity To Get Hired Google News – Technology Feed (53 of 57 headlines contained the word or abbreviation for AI). Tis The Season For Conferences 25 Hotel Hacks To Upgrade Your Next Vacation To A 5-Star Experience Comparing DNS Security Filters Do not use just Google.  There are some good options for free or low cost that increase your security and are MUCH better than the ones you have heard of. LifeHack – Find a lost wallet, drop it in a mailbox. Jeff Tip Comcastic Email Nightmare! Life is short – pull your pants up, check yourself and GO FOR IT! GUEST – CleanBrowsing Daniel Tip: Do you have visibility?  Something to think about. CleanBrowsing is a DNS-based content filter, parental control and SafeMode enforcement. It is widely used by parents to protect their kids from adult (pornographic) content, schools, businesses and even individuals that need a cleaner browsing experience. CleanBrowsing gives you the control to decide what is acceptable or not in your home or business network. Review Pricing Some Interesting SpauHaus Information Free Levels   Music By Jim Holley

Learn How To Run Your Computer Repair Business Hosted by: Jeff Halash from TechNut Computer Repair John Dubinsky from Maven Group Ramey Bell from TechReputation Computer Repair Podcast #317 Video Live Show and Chat every Sunday at 4pm EST You Can ask a question By: Leaving a voicemail at 734-335-1000 or Emailing: Podnutz@Podnutz.com   You Can Support This Show Go To Patreon.com/ComputerRepairPodcast Why not.  You would be crazy not to!   Topics: Easily Generate More Online Reviews For Your IT Business   2019 ANNUAL – TECHCON UNPLUGGED This event will bring together like-minded individuals with the goal to improve their IT Business. Ticket includes all meals, access to workshops with community invested vendors and social. Sept 20th-22nd 2019 Grand Rapids MI TechCon Unplugged.com TechCon Unplugged Event on FaceBook   Show Sponsors: Instant Housecall Remote support that is easy for you and your clients to use. You have all the tools you need including an Auto Repair feature which saves you Time and Money when helping your clients solve their computer problems. Check out Instant Housecall/Use Offer Code: Podnutz   FreshBooks The simple pain-free invoicing solution for freelancers and small business owners For a 30-day free trial, just go to FreshBooks.com/Podnutz enter PODNUTZ in the “How Did You Hear About Us?” section   Links: Free Forms to help you in your I.T. Business JOHN TIPS Image Deployment – Sounds Awesome (but so does all marketing). SmartDeploy 15 LICENSES + 1 YEAR SUPPORT ($720 VALUE)   IT-Tech Trends  (Solar Winds) Technology skills have quickly become a key competitive advantage in modern IT environments. But how do today’s technology professionals stack up?   We surveyed tech pros around the world to find out what they think about the state of their skills and training opportunities today – from cloud to emerging tech and beyond – and what’s on their minds for tomorrow.   **Not enough time or budget for training. **70% not completely confident in having all necessary skills. We do not know what we do not know.   Two Stories to Share with Customers OFFICE DEPOT AND OFFICEMAX FIND MALWARE THAT ISN’T THERE   Data breach story – it happens to regular people.   NMAP – Network Mapper Security Tool to scan systems for open ports, etc. Tool to help you support with other vendors. NetworkAppers   Informed IT Computer Business Kit   Databytes Online Outshow Link: http://podnutz.com/category/podnutz/ (show notes under each show)   JEFF TIPS Set small goals and complete small tasks to reach your achievement.  Small successes lead to completion.   Ramey Bell – Guest TIP:  Use Thank-You cards effectively. Genuine Message.    *Many card options on Amazon   Ramey Bell Founder, TechReputation.com 360-320-8748 | ramey@techreputation.com TechReputation FaceBook Group TechReputation BLOG TechReputation REVIEWS TechReputation PRICING TechReputation on MSP Webinars TechReputation on SMB Community Podcast with Karl Palachuk   Tool to link to other services Zapier STATS, TOPICS, NOTES   Key Statistics from Bright Local: Local Consumer Review Survey 86% of consumers read reviews for local businesses (including 95% of people aged 18-34) Consumers read an average of 10 online reviews before feeling able to trust a local business 40% of consumers only take into account reviews written within the past 2 weeks – up from 18% last year 57% of consumers will only use a business if it has 4 or more stars 80% of 18-34-year-old have written online reviews – compared to just 41% of consumers over 55 91% of 18-34-year-old consumers trust online reviews as much as personal recommendations 89% of consumers read businesses responses to reviews most trusted review sites are Yelp & Facebook, followed by Google &BBB   Have your shopping habits changed over the years? Reputation management is a time-consuming, never ending process. If you don’t have a way to see how you are performing, it’s a huge risk to your bottom line.   Why don’t most IT companies invest in obtaining more customer reviews? o Lack of time o Try to do it manually sending emails / spreadsheets o Not a serious inclusion in their marketing plan o Fear of sending a review request to every customer   Why don’t most customers leave reviews or respond to your requests? o You will find this out doing it manually o Forget o No time o Too hard   FEATURES & BENEFITS OF TECH REPUTATION o Dashboard-manage o Reporting–scorecard o Email / text messaging portion-heart of the app that requests reviews o Marketing-syndicate best reviews to FB, Twitter, Website o Exclusive to TR is our power listing feature. o Top 3 listings in google maps have an average of 85 citations (Bright Local) o According to moz.org combined reviews/citations =25% ranking factor in local search     Moz 2018 Local Search Ranking Factors o I’m in the local seo business as well as obtaining reviews If you still feel overwhelmed with how you are going to manage all your reviews, maybe you would like to send thank you cards, here are some ideas. For me spouse. IF you don’t have an employee, or part-time help.  Genm – $49/mo for 40 hours of marketing help by an intern   Music By Jim Holley

Learn How To Run Your Computer Repair Business Hosted by: Jeff Halash from TechNut Computer Repair John Dubinsky from Maven Group Greg Gage & John Fazio from Zorus Paco Lebron from ProdigyTeks Computer Repair Podcast #316 Video Live Show and Chat every Sunday at 4pm EST You Can ask a question By: Leaving a voicemail at 734-335-1000 or Emailing: Podnutz@Podnutz.com   You Can Support This Show Go To Patreon.com/ComputerRepairPodcast Why not.  You would be crazy not to!   Topics: ENTERPRISE CLASS CYBER SECURITY   2019 ANNUAL – TECHCON UNPLUGGED This event will bring together like-minded individuals with the goal to improve their IT Business. Ticket includes all meals, access to workshops with community invested vendors and social. Sept 20th-22nd 2019 Grand Rapids MI TechConUnplugged.com   Show Sponsors: Instant Housecall Remote support that is easy for you and your clients to use. You have all the tools you need including an Auto Repair feature which saves you Time and Money when helping your clients solve their computer problems. Check out Instant Housecall/Use Offer Code: Podnutz   FreshBooks The simple pain-free invoicing solution for freelancers and small business owners For a 30-day free trial, just go to FreshBooks.com/Podnutz enter PODNUTZ in the “How Did You Hear About Us?” section   Links: Free Forms to help you in your I.T. Business John Tips Global Website Monitoring Software Market 2019 By Leading Players, Application And Product Type (Free Open-Source Website Monitoring Software, All-In-One Website Monitoring Software) Just a big list of stuff Grim Reaper Google Konica Minolta Aims to Crush Rival MSPs With New Workplace Hub Network Discovery – Thanks Joe K. Slitheris Network Discovery – A Premium IP Scanner for Windows SoftPerfect Network Scanner Paco Tip Flash that BIOS!  New BIOS increases compatibility and may remove issues. Jeff Tip Sandisk Portable Drive Samsung Portable Drive What Does Be There or Be Square Mean? Be There or Be Square GUESTS John Z. – Press The Flesh. No better marketing than getting in front of your client. Tip from Phil in Chat – record yourself giving you practicing your pitch to perfect it. Greg G. – Protect your eyes with flux   ZORUS About – Partners – Team – Contact CONTACT INFORMATION 887 Main Street, Suite B Monroe, CT 06468 sales@zorustech.com +1 (888) 428-2343 support@zorustech.com Monday – Friday 9am – 6pm EST For after hours emergencies please contact emergency@zorustech.com   Music By Jim Holley

Learn How To Run Your Computer Repair Business Hosted by: Jeff Halash from TechNut Computer Repair John Dubinsky from Maven Group Ben Oren from JumpCloud Computer Repair Podcast #315 Video Live Show and Chat every Sunday at 4pm EST You Can ask a question By: Leaving a voicemail at 734-335-1000 or Emailing: Podnutz@Podnutz.com   You Can Support This Show Go To Patreon.com/ComputerRepairPodcast Why not.  You would be crazy not to!   Topics: Directory as a Service   2019 ANNUAL – TECHCON UNPLUGGED This event will bring together like-minded individuals with the goal to improve their IT Business. Ticket includes all meals, access to workshops with community invested vendors and social. Sept 20th-22nd 2019 Grand Rapids MI TechConUnplugged.com   Show Sponsors: Instant Housecall Remote support that is easy for you and your clients to use. You have all the tools you need including an Auto Repair feature which saves you Time and Money when helping your clients solve their computer problems. Check out Instant Housecall/Use Offer Code: Podnutz   FreshBooks The simple pain-free invoicing solution for freelancers and small business owners For a 30-day free trial, just go to FreshBooks.com/Podnutz enter PODNUTZ in the “How Did You Hear About Us?” section   Links: Free Forms to help you in your I.T. Business John Tips! Everything Is Awesome SnapAV – OvrC Update A reference guide to the Dell OptiPlex Diagnostic Indicators 60 Percent of Small Businesses Fold Within 6 Months of a Cyber Attack. Here’s How to Protect Yourself Welcome to VOIP-info: a reference guide to all things VOIP. Test Your Router – Router Security   Ben – JumpCloud Tips: Net Diligence Report Info Graphic   Jeff Tip: Don’t feel stupid! Find a team, group, friends. No one knows everything.   JumpCloud Contact:  partners@jumpcloud.com Set up and secure a modern office in 30 minutes – without Active Directory Youtube Pricing Partner Page RADIUS LDAP Windows Group Policies Group Policy Resource Page: Best Practices for SMBs to Step-Up Security   Music By Jim Holley

Learn How To Run Your Computer Repair Business Hosted by: Jeff Halash from TechNut Computer Repair John Dubinsky from Maven Group Scott Normand from Snap AV Computer Repair Podcast #314 Video Live Show and Chat every Sunday at 4pm EST You Can ask a question By: Leaving a voicemail at 734-335-1000 or Emailing: Podnutz@Podnutz.com   You Can Support This Show Go To Patreon.com/ComputerRepairPodcast Why not.  You would be crazy not to!   Topics: Your place for Networking, Power and Surveillance and more Company background Connected product line (networking, power, surveillance) AV products (speakers, amps, conferencing) Infrastructure (racks, storage, wire, etc) How to become a dealer and get 50% off first purchase   2019 ANNUAL – TECHCON UNPLUGGED This event will bring together like-minded individuals with the goal to improve their IT Business. Ticket includes all meals, access to workshops with community invested vendors and social. Sept 20th-22nd 2019 Grand Rapids MI TechConUnplugged.com   Show Sponsors: Instant Housecall Remote support that is easy for you and your clients to use. You have all the tools you need including an Auto Repair feature which saves you Time and Money when helping your clients solve their computer problems. Check out Instant Housecall/Use Offer Code: Podnutz   FreshBooks The simple pain-free invoicing solution for freelancers and small business owners For a 30-day free trial, just go to FreshBooks.com/Podnutz enter PODNUTZ in the “How Did You Hear About Us?” section   Links: Free Forms to help you in your I.T. Business John Tip Life Hack – Make Your Day More Enjoyable Hoka One One About:   This line of shoes provides all-day foot comfort.  Literally, Hoka One One (pronounced Hoka O-nay O-nay) means “fly over the earth.” Firewall App Blocker (Fab) v1.6 In Windows, you can use Windows Firewall to block or unblock certain applications, but it doesn’t offer an easy-to-use interface for its advanced features.  Firewall App Blocker makes the process very easy! Simply drag and drop the application you wish to block into the FAB window or browse the hard disk to find it. It will also show you what other apps have added, possibly without your knowledge. GCA Cybersecurity Toolkit – Mike Wise – Clockwork Networks Improving your company’s cybersecurity doesn’t have to be overwhelming or costly. GCA has developed and assembled several tools that you can implement for free and immediately start improving your security. Check these out, and get more secure today! Barracuda Buys Avast’s RMM Tool to Sharpen MSSP Focus Acquisition of Managed Workplace comes with add-on deal to resell Avast’s antivirus products Opinion – Integration with Barracuda products? MSP RMM SECURITY A good discussion about working with your vendors, verifying features and making reasonable and appropriate decisions. “Doesn’t it suck that you can do your absolute best in being diligent with security only to have a massive hole that only someone else (that really doesn’t seem to care) can patch up.” Cybersecurity Mental Health Warning — 1 In 6 CISOs Now Medicate Or Use Alcohol A new global study of cybersecurity professionals has revealed the true extent to which the stresses and pressures facing the average CISO impact upon both professional and personal life. Put Your Dongle Away Might be a fun share with the appropriate client, etc. Scott Tip – Watt Box If you’re tired of rolling a truck every time you need to reset a cable box, modem, router or other network devices, then WattBox® is the solution. Plus, with OvrC enablement, you get remote access, remote firmware updates, real-time monitoring, and customer management all from your phone, computer, or tablet, so you can say goodbye to unnecessary service calls. Every job needs power, so every install needs WattBox. Scott is an Aggie:   Gig Em!   Jeff Tip – Turn Off One Drive Turn off OneDrive before data transfer.  What considerations are there with your data migration. Considerations: Sync issues? Ransomware Recovery?   Scott Normand from Snap AV SnapAV Sign Up Products Programs OvrC   Music By Jim Holley