81 minutes | May 4th 2020

How Battlbox is Changing the Experience Around Survival Products

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Customer-led buying, selling, and trading can help subscribers stay invested when they already have a ton of product How engaged customers become part of the Battlbox team Dealing with both active and passive churn The huge difference that a .5% improvement in retention can make Replenishment subscription vs curated box subscription Looking at brand experience from a customer perspective Using YouTube for both acquisition and retention Focusing your branding around a range of customer personas
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