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1 minutes | Jun 11, 2021
Celebrating 100 episodes of The Pharmacist's Voice Podcast
🤐I lost my voice due to a springtime cold. It happened before I recorded the episode I had planned. Please enjoy the "placeholder version" of Episode 100. Once I get my voice back, I will record what I had planned and put the placeholder at the end as a bonus. I look forward to telling you about my podcast stats, previous episodes, some of my favorite things about the podcast, some of my least favorite things about the podcast, what I have learned in 100 episodes, and what’s next for The Pharmacist's Voice ® Podcast. Thank you for taking the time to listen to my podcast! Fill out my listener feedback survey: https://bit.ly/3x7sSKG Check out my websites, and connect with me on social media: Business website https://www.thepharmacistsvoice.com The Pharmacist’s Voice ® Podcast https://www.thepharmacistsvoice.com/podcast Pronounce Drug Names Like a Pro © Online Course https://www.kimnewlove.com LinkedIn https://www.linkedin.com/in/kimnewlove Facebook https://www.facebook.com/kim.newlove.96 Twitter https://twitter.com/KimNewloveVO Instagram https://www.instagram.com/kimnewlovevo/ ACX (Audiobook Narrator Profile) https://www.acx.com/narrator?p=A10FSORRTANJ4Z
61 minutes | Jun 4, 2021
Interview with Rhonda Phillips about “How does someone get started in voiceover?”
Rhonda Phillips answers the question, “How does someone get started in voiceover?” Rhonda is a voiceover actor, voiceover performance coach, and host of a monthly webinar series called Late Night Secrets for Voiceover Success. Full bio: Rhonda has been a full-time voiceover actor for the past 16 years. Her voice has been heard everywhere from national milk campaigns to Las Vegas casinos to major furniture brands. She's voiced thousands of television and radio commercials as well as hundreds of eLearning modules and on-hold campaigns. She’s also a beginner performance and business coach for aspiring new voiceover talent. Rhonda began her speaking career by teaching effective speaking classes and traveling as a public speaker. She then turned to broadcast radio where she and her morning show partner held a #1 comedy Hot AC morning show. When she’s not working, she enjoys the great outdoors in Western Colorado with her husband and yellow lab. Website and links https://rhondasvoice.com/ Facebook - Search Late Night Secrets for Voiceover Success - Webinar Series https://rhondasvoice.com/#late-night-secrets (to subscribe to newsletter) https://rhondasvoice.com/events/ (for all upcoming coaching and webinars) https://www.instagram.com/rhondasvoice/ https://www.linkedin.com/in/rhondasvoice/ http://introductiontovoiceover.com is Rhonda’s 3-hour, self-paced course about the VO industry. Highlights from the interview There are many ways to get into voiceover (VO). ✅First, do your research. What’s current? What’s happening? What’s out there? ✅Listen to demos by professional voice actors, and visit their websites. Shop around. ✅Learn what different genres of VO sound like: commercial, eLearning, explainer videos, etc. ✅Reach out to a coach who works with newbies in the genre you want to explore. ✅Learn the performance side of VO. ✅Learn the business side of VO. Checklist of things to think about 🟣Budget (marketing, branding, a logo, website design, hiring a team to help you, and more) 🟣A brand and a logo (To learn more, check out Celia Siegel’s book Voiceover Achiever.) 🟣Business cards 🟣Business plan 🟣Coaching 🟣Conferences 🟣Cover letters 🟣A CRM (customer relationship management tool) 🟣Editing audio is an important skill you MUST have (you may need coaching). 🟣Equipment: a microphone, an audio interface, headphones, a computer, audio recording software/DAW (Ex: Adobe Audition) 🟣GVAA Rate Guide (Check out the replay of David Toback’s appearance on Late Night Secrets. He talks about VO industry standard rates.) 🟣Invoicing 🟣Legal: LLC, contracts. (Check out Rob Sciglimpaglia Jr.’s book Voice Over Legal. Coupon Code RHONDA saves you $5 on either the paperback or ebook. Thank you John Florian at Voice Over Xtra for providing the link and coupon code!) https://www.voiceoverxtra.com/ebook.htm 🟣Memberships 🟣Mission statements 🟣Networking 🟣Online courses 🟣Organizational skills 🟣Pay to Play (P2P) sites 🟣A quality home studio: home-built or purchased (A purchased studio can cost $5,000-$10,000) 🟣Social media presence 🟣Support groups, stand-up groups, and meet-up groups 🟣Time management How much does it cost to get started in VO? $5-10K is a good starting point. It can cost more or less depending on your training, equipment, and needs. Everyone has “a great voice,” but everyone needs to learn how to use their voice. Starting out making money is tough to do. Don’t quit your day job right away. Finding the right coach can be a challenge. Ask your friends for references, and go on Facebook. Search within Facebook groups. Go to a coach once before signing on for sessions. For example, Rhonda does a consult with clients before coaching with them. Rhonda wants to learn who they are, where they’re coming from, what they’ve done, and how she can help them reach their goals. Some people need a business coach. Others need a performance coach. Some people need a coach who does both. Shop for demos on several voice actors’ websites. voiceactorwebsites.com has a number of examples on their Portfolio Page. Subscribe to Late Night Secrets for Voiceover Success (LNS) 🌟Usually the last Wednesday of each month 🌟Cost is typically $15 to sign up (as of June 2021). A replay is included. 🌟Replays are also for sale. Past LNS guests include: Carin Gilfry on the business of voiceover David Toback about the GVAA Rate Guide Maria Pendolino about negotiation and the Millennial Read Larry Hudson about performance, editing, and other aspects of VO George Washington III on The Impact of the Black Lives Matter/Race Awareness Movement in Voiceover Castings Debbie Irwin on Medical Narration and Non-broadcast VO Rhonda refers students to other coaches as needed. Ex: animation, medical, and video games. Rhonda specializes in the following: Commercial Elearning Explainers IVR/on-hold Rhonda offers group coaching Beginner group classes learn the basics about breaking scripts down. Some people feel intimidated by more experienced voice actors. Beginner group classes offer a safe space to work with other beginners or those who feel like beginners. Learning from other students is eye-opening about different delivery styles. Students also learn self-direction. General group class: Students still learn the basics, but they also learn skills to use in different genres of VO. *In both kinds of group classes, students learn from the other students in the class. “Run your own race.” Just because you’re struggling doesn’t mean you’re failing. How does someone know if they should be doing one-on-one coaching or group coaching? There are pros and cons of both. It’s hard to say if you should start with independent or group. Either way is ok. Trust your coach; s/he will tell you what you need to do. It takes a village to raise a voice actor. VO talents may need more than one coach. Learn how to use your voice. Rhonda recommends any of the following to get used to speaking: Improv Basic acting Toastmasters What should newbies avoid? Don’t pay $400 to be on a P2P site, then get the microphone, then decide to start doing auditions. Do things in the right order. Otherwise, heartbreak may be around the corner if you’re auditioning and you don’t know what you’re doing. How do you know if someone is coachable? Coaching goes both ways. Find the right coach for you, and BE COACHABLE. Everyone is coachable depending on how open they are to feedback. How positive is their attitude toward work? It’s easy to get discouraged. Be able to take direction and put direction into action. Retain what you learn. Not every coach is right for every student. It's a business. If you’re not getting your needs met, say something! Coaches can refer. You have to know how you like to be coached. What approach do you like? Do you appreciate directness? Nurturing and kindness? Find the coach that works for you. Everyone learns differently. Find who you respond well to and whose feedback you don’t take personally. To learn more about Rhonda Phillips, visit https://rhondasvoice.com.
7 minutes | May 28, 2021
Transition times are important
Transition times help us grow and change…just like when a caterpillar becomes a butterfly. If you’re going through a career change, you’re not alone. I’m going through a change too. It’s a process. Just like a caterpillar in a cocoon, do the work on the inside. Don’t be in a hurry. Be present for the things that are important. Find closure with what you need to leave behind. And, most of all, ENJOY THE JOURNEY. ✅Visit my website. https://www.thepharmacistsvoice.com ✅Subscribe to The Pharmacist’s Voice ® Podcast. https://www.thepharmacistsvoice.com/podcast ✅Let’s connect on social media! 🔵LinkedIn https://www.linkedin.com/in/kimnewlove 🔵Facebook https://www.facebook.com/kim.newlove.96 🔵Twitter https://twitter.com/KimNewloveVO 🔵Instagram https://www.instagram.com/kimnewlovevo/ Check out my online course: Pronounce Drug Names Like a Pro © Online Course https://www.kimnewlove.com Visit my ACX Narrator Profile https://www.acx.com/narrator?p=A10FSORRTANJ4Z Link Tree: https://linktr.ee/kimnewlove
29 minutes | May 21, 2021
Interview with Maureen Garrity, NABP Competency Assessment Director, on how a foreign pharmacy graduate can become a US pharmacist
Today’s episode was inspired by a question several foreign pharmacists have asked me: “How can a foreign pharmacy graduate become a US pharmacist?” I typically refer them to NABP’s website, however, I also reached out to NABP for a podcast interview to answer their question. It is my hope that foreign pharmacy graduates will value the information provided by my guest, Maureen Garrity. Maureen Garrity is the Competency Assessment Director for NABP (National Association of Boards of Pharmacy). NABP is the independent, international, and impartial association that works with its members, the state boards of pharmacy, to protect the public health. To help support patient and prescription-drug safety, NABP provides examinations that assess competency, pharmacist licensure transfer and verification services, and various pharmacy accreditation programs like Verified Internet Pharmacy Practice Sites® (VIPPS®) and Durable Medical Equipment, Prosthetics, Orthotics, and Supplies (DMEPOS). NABP is proud of their diverse skills and backgrounds, which help them create innovative programs to meet the needs of the state boards of pharmacy. NABP Website and Social Media Links Website https://nabp.pharmacy Facebook Twitter LinkedIn YouTube Vocabulary terms and acronyms. (Click the links to learn more.) ATT Authorization to Test FIC FPGEE Identification Card FPGEC Foreign Pharmacy Graduate Examination Committee FPGEC Candidate Application Bulletin Outlines application details and requirements for becoming FPGEC Certified FPGEE Foreign Pharmacy Graduate Equivalency Examination MPJE Multistate Pharmacy Jurisprudence Examination NABP National Association of Boards of Pharmacy NABP eProfile Communication tool used by NABP, pharmacists, and others. NAPLEX North American Pharmacist Licensure Exam Pearson VUE Peason VUE Testing Centers deliver the FPGEE, NAPLEX, and MPJE examinations in-person. Pre-FPGEE FPGEE practice exam using past questions. It can be purchased in the NABP eProfile. TOEFL iBT Test of English as a Foreign Language Internet-based Test Everything a foreign pharmacy graduate needs to know about becoming a US pharmacist is in the FPGEC Candidate Application Bulletin. First, a candidate must become FPGEC Certified: ✅Complete the FPGEC Certification Application. ✅Pass the TOEFL iBT according to the NABP’s requirements. ✅Pass the FPGEE Once a candidate is FPGEC Certified, they need to reach out to the state board of pharmacy where they want to be licensed (Ex: Ohio). The board of pharmacy will guide them through the process of becoming licensed by taking the NAPLEX and MPJE. NABP does not license pharmacists. They provide examinations that determine licensure. Sometimes, applicants can not become FPGEC Certified. Reasons may include unmet education requirements or a restricted foreign pharmacist license. How can applicants overcome this barrier? Completing pharmacy school in the US is one option. NABP has high TOEFL score expectations because there’s a lot at stake: safety and health. US pharmacists must be ready to speak to patients immediately after meeting licensure requirements. How would someone find out that they’re not qualified as a candidate? The NABP eProfile is a good communication tool for status updates. Email is also used to communicate. US Pharmacy School students usually graduate in May. May is also important for foreign pharmacy graduates. In May, the registration opens for the FPGEE. The PFGEE is only offered once per year on a single date in October. Seats are reserved for FPGEE candidates at Pearson VUE Testing Centers on a first-come, first-served basis. Registration closes approximately one month prior to the FPGEE exam date. Why? It takes time to schedule candidates, and it takes time for the NABP to print and send FIC cards to candidates. The NABP created practice exams (Pre-Exams) for the FPGEE, NAPLEX, and MPJE. They are available for purchase through the NABP eProfile. Those who pass the practice test are more likely to pass the actual exam. Why? One reason is that test questions on the practice exam were real exam questions at one time. Practice exams are also important to candidate success because they offer insight into how the test will look and the navigation features Pearson VUE uses. What’s the job market like? According to Maureen, it all depends on how you define “Pharmacist Job.” There are a lot of non-traditional pharmacist jobs out there. The US Bureau of Labor Statistics has stats on more traditional roles. For anyone looking for a job, Maureen recommends building your network of pharmacist friends. Join associations and organizations; network with member pharmacists. A good network can be powerful! You might find out about a job from your network before it is posted to the public. Being a foreign pharmacy graduate has advantages. Some employers value language skills. For example, global Pharma companies and culturally-diverse communities need pharmacists with language skills. Maureen’s advice for any pharmacist looking for the right job: ✅Find a job you’re passionate about. That will make you happy. ✅Don’t take a job just for the money. No matter how much money you make, it can seem like it’s never enough.
12 minutes | May 14, 2021
Theory vs. Practice
It’s possible to get something right in theory and in practice. This episode is nostalgic for me. I talk about piano lessons, joining the band, my pharmacy internship, childbirth (both times!), and my voiceover career. Visit https://www.thepharmacistsvoice.com/podcast/ to access subscription buttons for The Pharmacist’s Voice ® Podcast.
30 minutes | May 7, 2021
Interview with Mariam Altheraawi, Pharmacist and IVPN Voice Podcast Host
Mariam Altheraawi is a fresh, new-generation pharmacist. She graduated with a B.Sc. Degree in Pharmacy in 2018. Mariam hosts a pharmacy podcast called IVPN Voice, and she loves to use her voice to inspire and empower pharmacists her age to improve the profession as they know it. Linkedin (Mariam): https://www.linkedin.com/in/mariam-altheraawi-a63a07131/ LinkedIn (IVPN) https://www.linkedin.com/company/ivpn-network/mycompany/ IVPN on Instagram https://www.instagram.com/ivpn.network/ IVPN Network Website: http://www.ivpn-network.com IVPN Voice Podcast (Google Podcasts) IVPN Voice Podcast (Apple Podcasts) IVPN Voice Interview with Kim Newlove (Apple Podcasts Link) IVPN Voice Interview with Kim Newlove (Google Podcasts Link) Founded in 2012, IVPN stands for (I)ntra(V)enous (P)arenteral (N)utrition. Visit http://www.ivpn-network.com for more information. Originally, it was an email group focused on the topic of intravenous parenteral nutrition. IVPN is growing and includes other specialties now. Members are fondly nicknamed, “IVPNeers.” Mariam pitched the idea of adding a podcast to IVPN, and they loved it! IVPN founder, Osama Tabbara, saw something in Mariam and let her take the lead. She launched IVPN Voice Podcast in 2020. Mariam is learning a lot and having fun. IVPN Voice Podcast has a global audience with Ambassadors in other countries. Visit IVPN on Instagram for more information about Ambassadors and the countries they represent. IVPN wants to promote the profession of pharmacy among all countries and empower pharmacists to practice at the top of their licenses. Many listeners are people around Mariam’s age. They may be students, fresh grads, or pharmacists trying to find jobs and their passion for the profession of pharmacy. Mariam hopes to inspire them or push them to do what they want to do. She is a working pharmacist and a podcaster. She’s a role model to her listeners! Mariam has several co-hosts, including Ahmad El Ouweini, PharmD, Sirine Shoukair, PharmD, Leen Agha, and others. She appreciates her team and enjoys working with them. We discussed differences between the role of the pharmacist in the UAE vs the US. Private practice and entrepreneurship are more common in the US. Two US women pharmacists who help other pharmacists launch businesses are Dr. Blair Thielemier and Dr. Asha Pai Bohannon. Blair’s Pharmapreneur Academy helps pharmacists leverage their skills through consulting services. Dr. Asha works with her husband Eric to help pharmacists launch their own businesses. Visit the BizRx™️ website to learn more or check out their IMPACT Pharmacist online course. (Note: affiliate link.) IVPN and APhA (The American Pharmacists Association) are partners. IVPN Founder Osama Tabbara and current APhA President Scott Knoer know one another from Cleveland Clinic. Cleveland Clinic has a presence in the UAE, specifically in Abu Dhabi. According to Mariam, Cleveland Clinic in Abu Dhabi (CCAD) has set the bar high for medicine. She did her internship at CCAD and credits them with helping her find her passion for pharmacy during her internship. Currently, Mariam works full-time as a pharmacist in a hospital in the UAE. Her focus is insurance and pre-authorization issues, but she also dispenses meds, counsels patients on therapy, and does first fill reviews. She records 1-2 podcasts per month. Mariam may be the only woman pharmacist podcaster in UAE as of this recording (April 10, 2021). Way to go Mariam!! Check out IVPN Voice Podcast, and connect with Mariam on LinkedIn. IVPN Voice Podcast (Google Podcasts) IVPN Voice Podcast (Apple Podcasts) Thank you for listening to episode 95 of The Pharmacist’s Voice ® Podcast!
9 minutes | Apr 30, 2021
Disruption can be a good thing
When you change the way you look at things, the things you look at change. Disruption can be a good thing! The pandemic disrupted how I usually earn CE, so I am trying something different and liking it! My son’s disability (autism) disrupted my professional life, so I turned to voice acting and podcasting. If something has disrupted your life, try to find the good in it. Think about what you CAN do. Think ABILITY first. Every 2 years, I renew my Ohio pharmacist license. I need 40 hours of continuing education (CE) every 2 years (including 2 hours of medication error/patient safety and 2 hours of jurisprudence/law). The Ohio Pharmacists Association (OPA) offers CPE on-demand from April 16-June 16, 2021. Pharmacist’s Letter is one my favorite sources of CE. Visit my website! https://www.thepharmacistsvoice.com
57 minutes | Apr 23, 2021
Interview with Dr. Erin L. Albert on thought leadership through writing and publishing
Today’s episode is an interview with Dr. Erin L. Albert. She’s a pharmacist, attorney, educator, podcaster, and author. Our conversation focuses on thought leadership through writing and publishing so that you can be inspired to share your ideas with the world. Erin is both a pharmacist and an attorney. Erin is an author of over a dozen books, and has served many corners of pharmacy practice--community pharmacy practice, the pharmaceutical industry (in a variety of capacities, such as clinical research, pharmacovigilance, field-based medical affairs, and medical marketing), pharmacy benefits, Medicaid, drug pricing, and academia for over a decade. She taught at Butler University College of Pharmacy and Health Sciences, where her writing skills transferred into publishing, and she taught/mentored student publishing projects--including several children's book publications, adult pharmacy publications, and even founded a healthcare review for students across campus, BU Well. In addition to publishing her own books on a variety of pharmacy, legal, entrepreneurship and STEM subjects, Erin also has written for Pharmacy Times, Pharmacy Careers, and GoodRx. Last, she has podcasted for decades on a variety of topics as well, including writing and publishing, most recently on her own show, The Edutainer. Her books have been featured on DanPink.com, Entrepreneur, The New York Times, The Huffington Post, and Forbes. Her latest book is Punk Rock Pharmacy: DIY Your Healthcare Career. Links Website erinalbert.com LinkedIn: https://www.linkedin.com/in/erinalbert/ ebooks: https://payhip.com/pharmllc and on Amazon. Highlights from the interview Thought leadership is, “Influencing a narrative by understanding what needs to be done or needs to be changed.” Thought leaders can influence the narrative to affect positive change. Writing and publishing is important for the narrative. We can call out bad behavior; promote good behavior; and solve problems. We might be able to make things better by publishing. Publishing includes more than one venue. Podcasts, video, and anything you put into the universe to consume is publishing. Erin’s new book is Punk Rock Pharmacy: DIY Your Own Healthcare Career (eBook subscription). Different generations consume content in different ways. “Fan fiction” is popular right now. Punk Rock Pharmacy is like an experiment. It’s an “ebook-u-mentary,” and it’s like a choose-your-own-adventure book. Part is written and can be purchased now (April 2021). The rest will be like fan fiction where the readers will interact with Erin and help her shape the narrative on what they want to know about their own healthcare career. Erin is looking to other healthcare professionals to help her help them. Erin’s Annual Pharmacy Rebellion Survey helped with Punk Rock Pharmacy. Who is Erin trying to reach through writing and publishing? It depends. On the Edutainer Podcast, Erin explores the intersection of education and entertainment. The podcast is not just about pharmacy and healthcare; it’s much broader. In print, Erin sticks more to pharmacy, pharmacy and law, entrepreneurship, and STEM. We need specialists and generalists. Erin is a generalist. She prefers to talk about a lot of things and does not limit herself to one topic in the broad sense of publishing. Recently, Erin attended the California Nurses Association (Virtual) Conference on Policy and Politics. She loved it! Nurses are doing things that pharmacy can use. Pharmacists can elevate the pharmacy profession by taking the greatest hits from other professions and bringing them into our own. Seeing other people do cool things can inspire you to do something different too. Case examples inspire others. Erin wants to help coach and develop pharmacists into the careers they want. People want to be what they can see. Some career paths don’t exist on paper. Giving pharmacists a way to see how wide healthcare and pharmacy practice are now will help them reinvent themselves and take slices from others to create their own customized career portfolio. “What makes you weird is your superpower.” We need to bring our passions and interests from outside of pharmacy into the profession to create something unique and cool. You must know yourself better than anyone else. Know your Ikigai: What you love to do [and what you don’t love to do]. What the world needs. What you’re good at. What you can get paid to do. BONUS: What you value. Some pharmacists who are unhappy with their jobs panic and start applying for jobs. In the end, they end up treading water. As an alternative, Erin recommends getting clear on who you are. Know your strengths and seek to use them. Anyone looking to change careers needs to do the hard work to figure out what they love/don’t love to, what the world needs, what they’re good at, what they can get paid to do, and what they value. Do the work first, then start shopping for a new gig. It’s ok to search for jobs without “pharmacist” in the title [if you’re a pharmacist]! The Medical Science Liaison: An A to Z Guide, First Edition was Erin's first book. (Also see The Medical Science Liaison: An A to Z Guide, Second Edition.) At first, she planned to publish the content in a peer-reviewed journal. After 6 months of waiting to be published, she became frustrated. She pulled the paper and transformed it into a book. She even created an LLC to help her manage her writing and publishing projects. You could say Erin became an “accidental entrepreneur.” Erin continues to write because she got onto the “writing treadmill” and enjoyed it. She enjoys the routine, and her goal is to publish one book per year if there is an interesting topic that she wants to write about. She has generally published one book per year. Erin enjoys writing about what she’s curious about. It’s part therapy and part investigation. Toni Morrison said, “If there’s a book you really want to read, but it hasn’t been written yet, then you must write it.” Writing a book, sharing a video, or publishing a podcast is Erin’s way of taking people along on the ride with her on her learning experience. Ideas can develop over time. Erin talked about “idea funnels.” Something she is curious about might start with a LinkedIn post or blog, then a podcast, and eventually a book. Ex: Erin’s Rebellion survey on LinkedIn morphed into the Punk Rock Pharmacy book. Look for the Annual Rebellion Survey mid-year 2021 on LinkedIn. Post-pandemic, people have changed the way they consume content; generational differences impact content consumption too. Erin is trying to experiment with how she publishes content as a result. Writing and publishing is her laboratory, and she is experimenting constantly. For example, on Erin’s weekly videos, she focuses on pharmacy law, pharmacy benefits, and career development. Erin has self-published books and published books through a publisher. It’s all kind of an experiment because there isn’t necessarily one best way to publish content anymore. Promotion is a challenge Erin faces with publishing. No one will ever promote your book like you will. Publishers don’t solve promotion problems. You need to build your audience. For example, Erin built an audience and a tribe around the book Single. Women. Entrepreneurs. (See also Single Women Entrepreneurs: 5 Years Later.) If you’re going into a new area, and you’re not the “thought leader” in that area (yet), writing and publishing a book helps you become a self-fulfilling prophesy. You become a thought leader by and through curating a new tribe. At the 2019 Medipreneurs Conference in Asheville, NC, Erin and I discussed reaching a broader audience with her books through audiobooks. Erin narrated parts of The New Pharmacist: 46 Doses of Advice (2014) on her podcast in a mini-series because I inspired to to do it and for the benefit of the Class of 2020 Pharmacy School grads. (Way to go, Erin!) She did not read the book cover-to-cover on the Edutainer Podcast, but the response to reading The New Pharmacist: 46 Doses of Advice (2014) on the Edutainer Podcast was awesome! Why did Erin write The New Pharmacist: 46 Doses of Advice? Erin says that once her Butler University [pharmacy] students got their first jobs, they would ask, “Dr. Albert, is that all there is?” The book was her reply to them in “mini doses.” Fun fact! Erin’s writing voice is much like her conversational speaking voice. Erin also read some of her books for children on her podcast, including He Huffed and He Puffed But…A Tale of a Wolf With Asthma. Her books for children are a product of collaboration with college students from different disciplines (education, business, pharmacy, and health sciences). They co-wrote, developed, and illustrated the books. Erin is thankful to her readers, listeners, and followers. She feels it’s an honor and a privilege to have a voice people listen to. We’re all here to learn from each other. Whether it’s one-on-one in conversation or in podcasts and books, we can all use our voices to affect positive change. We have a certain level of responsibility to use our voices. Dr. Erin L. Albert inspired me to look into starting a podcast when we met at the 2019 Medipreneurs Conference in Asheville, NC. If not for her, this podcast might not exist. Thank you for the inspiration, Erin!
10 minutes | Apr 16, 2021
Online courses for VO and podcasting beginners and 7 audio recording software options
Today’s episode is about three common questions people ask me: How do I get into voiceover? How do I start a podcast? How do I record, edit, and produce audio? First of all, thank you for trusting me with your questions. Unfortunately, I’m not a voiceover coach or a podcasting coach. However, I appreciate your questions, and I care about pointing you in the right direction. So, this episode mentions online courses for VO and podcasting beginners and a list of recording software options (and related online courses or webinars) for you to consider. VO Online Courses VO Success is taught by pharmacist, voice actor, and podcast host Mike Lenz. Visit https://vosuccess.com. Introduction to Voiceover is taught by voice actor and coach Rhonda Phillips. Visit http://introductiontovoiceover.com. Rhonda will be a guest on my podcast in June to talk about coaching newbies and her career in VO. Podcasting Online Course The School of Podcasting is taught by Podcast Coach Dave Jackson. The website is https://schoolofpodcasting.com. Please use my affiliate link to purchase a monthly membership: https://www.theschoolofpodcasting.com/bundles/school-of-podcasting-monthly-membership?ref=2bec1f. Dave has been a podcaster for more than 15 years. In his course, he teaches students how to plan, launch, grow, and monetize podcasts. I personally went through his program, and I loved it! From the time I started until I published my first episode, it took about 2 months. Whether you’re into VO or podcasting, you need to learn how to record, edit, and produce audio. By produce, I mean create an MP3 or WAV file. You need something called recording software. There are a number of platforms out there. They all have learning curves. Do your research! Find one in your price range that has the tools you need and works with your Mac or PC. Then, get started! 7 recording software options I recommend: Adobe Audition Audacity (This was my first DAW.) Garage Band Hindenburg Journalist Reaper Studio One Artist (This is what I use as of April 2021.) Twisted Wave Some are better for podcasting than VO. Do your research! There are online courses and webinars out there for learning recording software too. See list below: Adobe Audition Dave Jackson from the School of Podcasting (This course is included in the monthly membership.) “Uncle Roy” (aka Roy Yokelson) from Antland Productions. Audacity Jonah Rosenthal through GVAA Larry Hudson from VO Heaven Dave Jackson from the School of Podcasting (This course is included in the monthly membership.) You can also learn Garage Band and Hindenburg Journalist from Dave Jackson. Both are included in the monthly membership. Mike Delgaudio, aka Booth Junkie, teaches how to use Reaper. The Studio One Artist course is called Studio One Jumpstart. It’s taught by Don Baarns and his son Donny Baarns. I have personally taken this, and it is excellent. Jim Edgar teaches Twisted Wave. George Whittam is a skilled audio engineer. Search Youtube for videos. Learning recording software takes time and practice! Don’t get frustrated. If this is what you really want to do, just stay with it. It gets easier!
24 minutes | Apr 9, 2021
Interview with Bill Purdy, Brand Craftsman
Bill Purdy has spent a career refining his craft as a brand craftsman. He began his journey with Addison Whitney in 2006 as a Senior Consultant. He was a founding partner of CannonCassidy— a pharmaceutical, medical device, and consumer branding firm. Then, he rejoined Addison Whitney in 2020 as Senior Vice President and Managing Director to expand the business and strengthen its team of branders. After nearly 30 years building brands, Bill brings process innovation, creative perspective and best practices leadership to Addison Whitney; know-how that helps Bill and his team create brands that matter! Social media links and website AW: LInkedIN https://www.linkedin.com/company/addison-whitney/ AW Website: https://www.addisonwhitney.com/ AW Twitter: https://twitter.com/AddisonWhitney Bill Purdy Linked In: https://www.linkedin.com/in/billpurdy1/ Highlights from the interview In the healthcare space, Bill advocates for safety being the cornerstone of brand. Names should be safe. Bill educates clients on the importance of brand for their business. Drug naming is a challenging process that can take several months. When an asset or molecule needs a brand name, a team works together with a client. They take into consideration legal presence, commercial presence, regulatory issues, drug information, linguistics, an understanding of what the product is and the science behind it, and more. Client feedback is important. Naming is one part of branding. It can lead into the larger process - the Brand Precept. The Brand Precept includes the brand story and narrative, visual identity and logo, package design, color palate, website, imagery, campaign development, and more. Through the Brand Precept, marketplace, customer, and brand become aligned in a meaningful and differential way. What makes a drug name appropriate or inappropriate/desirable or undesirable? Safety first! A name should not be confused with another product. Names must be unique, ownable, catchy, and memorable. Also, weird is good! Some drug names have uncommon letter strings, phonetic alternatives, and double letters. Branding teams do research to find trends. How does a patient, pharmacist, or other person know how to pronounce drug names? When a drug name candidate is developed, there is an intended pronunciation conveyed to the client. Eventually it is stated in marketing. Names are tested, including listening to sound files of people pronouncing names. Bill uses a tool called “POCA” (Phonetic Orthographic Computer Analysis) to help with drug naming. According to the FDA’s website, The Phonetic and Orthographic Computer Analysis (POCA) program is a software tool that uses an advanced algorithm to determine the orthographic and phonetic similarity between two drug names. Bill also uses legal databases, stem nomenclature searches, linguistic analysis, a dictionary, a thesaurus, and market research. The biggest tool brand craftspeople use is know-how (personal experience). An experienced team can build consensus, define a vision, and help a client get there. I suggested using synesthesia as a tool. Bill said that the brain goes to what it knows. It’s a challenge to create a connection that is unique. There is value in hiring Addison Whitney. They have experience naming over 1,000 brands products, services, trials, drugs, devices, and more. They know the process of generating safe and viable names, and they know how to avoid pitfalls and build consensus. A myth about drug naming is that, “It can’t be that hard!” On the contrary, to get one name, it can take 2 years to consider more than 1,000 name candidates. It’s both an art and a science. Rarely do names jump off a page. A variety of skill sets are involved in naming and branding. Everyone needs to contribute to make it happen. When asked about a time when he changed his mind about something really important, Bill said that he didn’t think technology was necessary, but it’s an integral part of the name process. Bill had a long and winding path to becoming a brand craftsman. According to Bill, no one sets out to be a namer. He was a writer and editor for a drug company. Then, he wrote CME and pharmacist CE. Bill also ran an ad agency for a while. 15 years ago, he interviewed as a Brand Consultant at Addison Whitney. Becoming a Brand Consultant was a natural evolution of what he always did! Past experiences help Bill craft brands. How could someone else get into this line of work? Be curious and creative. Love language and communicating ideas. Bill creates language. Addison Whitney also has pharmacists on staff. Pharmacists help with regulatory concerns, name validation, safety, and look and sound testing. Bill’s team plays a number of roles: writing, strategy, visual identity, design, mechanical design of a package, video production, campaign creation, website creation, and more. If you like to create and collaborate, you could be a brander.
8 minutes | Apr 1, 2021
My Top 10 Unpredictable Moments in Podcasting
In the spirit of fun and entertainment, I’m breaking format today to reflect on some unpredictable things that have happened to me while recording podcast episodes. These are meant to bring you a smile…or maybe a groan, not to poke fun at anyone. You never know what’s going to happen in podcasting! Having fun in spite of challenges and rolling with the punches is important…and so is being a good editor! My Top 10 List of Unpredictable Moments in Podcasting. (David Letterman Style) 10. Mike Lenz Episode 41 9. NaPodPoMo Episode 72 8. Dr. April Jones - Episode 39 7. Dave Jackson - Episode 79 6. Dr. Lauren Castle - Episode 73 5. Jenny Barlos - Episode 81 4. Tom Titkemeier - Episode 3 3. Dave Bitkowski - Episode 17 2. Dr. Bruce Berger - Episode 13 1. Dr. Lisa Orbé-Austin - Episode 15 Share a favorite April Fool’s Day memory with me! Visit https://www.thepharmacistsvoice.com, and click on the “Contact” button. Type a message or leave me a voicemail message! Do you want to learn how to plan, launch, and grow a podcast? Please use my School of Podcasting affiliate link! https://www.theschoolofpodcasting.com/?ref=2bec1f Just for fun, here are some links on the topic of April Fool’s Day: April Fool’s Day: How Did It Start, and Why is It April 1? (Reader’s Digest Link) 25 April fool’s Day Jokes to Make Everyone Laugh (Reader’s Digest Link) 40 April Fool’s Day Pranks to Pull This Year (Reader’s Digest Link) Thank you for listening to The Pharmacist’s Voice Podcast!
44 minutes | Mar 26, 2021
Interview with Dr. Cory Jenks, Pharmacist, Improv Comedian, and Public Speaker
Dr. Cory Jenks earned his PharmD from the University of South Carolina in 2011 and completed a PGY1 residency at the Southern Arizona VA Healthcare System in 2012. His past pharmacy experience has included time as a retail pharmacist, outpatient clinical pharmacist, and inpatient clinical pharmacist. Currently, he practices as an Ambulatory Care Clinical Pharmacy Specialist where he applies his passion for lifestyle interventions in the management of chronic disease. Cory is also an accomplished improv comedian, having started on his comedy journey in 2013. Since then, Cory has coached, taught, and performed improv for thousands of people. Today, Cory travels the country (or at least Zooms around) teaching other healthcare professionals how to apply the valuable skills of improv comedy to create a more adaptable, empathetic, and humanizing healthcare experience. When not working or performing improv, Cory enjoys playing racquetball, basketball and golf, exploring the science of disease management through lifestyle, and is currently earning his Master’s Degree in “Dad Jokes” with the help of his two sons Jacob and Henry. Website and Social Media Links Website: www.coryjenks.com Linkedin: https://www.linkedin.com/in/cory-jenks-3ba17314/ https://www.facebook.com/profile.php?id=12616017 instagram @pharmacomedian twitter: @coryjenkspharmd Email: firstname.lastname@example.org Highlights from the interview Cory uses his voice as a pharmacist and as an improv comedian. He works full-time in an ambulatory care setting under collaborative practice agreements. He manages a number of chronic disease states, including hypertension, diabetes, and high cholesterol. Cory does improv comedy on-stage. He also helps other healthcare providers learn the skills of improv to become more adaptable, empathetic, and create a humanizing health experience. Healthcare providers can be robotic and unsympathetic toward patients, and when unexpected situations arise, healthcare professionals might struggle. Improv helps healthcare professionals create a better experience for patients; it helps them connect with patients. Sometimes, improv helps patients laugh. Other times, improv helps healthcare professionals listen and communicate better. It even helps transfer knowledge to patients in a way they understand, care about, and act on. What’s the “Yes, and…” part of doing improv in healthcare? “Yes, and” is the one big rule of improv. Those two words form the basis of improv comedy. It means, “To agree and build together.” You can’t, “Yes, and…” everything in healthcare. When the default answer is typically, “No,” improv helps healthcare professionals say, “Yes, and…” We find reasons to help when we say, “Yes.” Patients feel seen, heard, and understood as a result. For conflict resolution, coming to agreements is helpful. “I agree that this situation isn’t ideal, but let’s try to work together…”. Improv gives healthcare professionals another way to approach a problem, but the right mindset is needed. Improv has rules, but within the rules, anything can happen. You do improv every time you interact with a patient. The question is, “How well do you do it?” Improv gives you the skills to make a more enjoyable experience, which will improve outcomes. Cory says there are no mistakes in improv. There are only gifts. We can choose to make what is given to us into a gift. We did some improv with 3 common situations community practice (retail) pharmacists encounter. “This isn’t covered by your insurance.” “We need to call the prescriber to change the medication.” “The drug is out of stock.” Improv can help with “Chatty Cathys” and “Gabby Garys” too. Accept their reality (that they want to talk to you), but also acknowledge your reality as a pharmacist. “I want to hear you, but I also have 4 other people waiting. Give me the highlights. I don’t want you to feel ignored, but I am busy.” You’re not supposed to talk about what you’re doing while you’re doing it. If you’re making a peanut butter and jelly sandwich, don’t talk about making the sandwich while you’re making the sandwich! Talk to the other person about something else while you’re doing something routine. Cory’s business ImprovRX offers public speaking, curriculum development consulting, and workshops. Visit www.coryjenks.com. Cory delivers inspiring, improv-based keynote addresses. He is available to help pharmacy schools (and other health professions) include improv in their curriculum. During the pandemic, Cory’s improv workshops take place via Zoom. He talks to the participants, plays games, and teaches evidence-based improv comedy. What’s “evidence-based improv comedy?” Applying improv comedy to healthcare situations. Cory shares why improv is a useful tool in healthcare. There is medical literature showing the utility of role play and improv in making healthcare professionals better communicators and empathizers. Workshop participants love playing games! It’s something that is not graded. There are no wrong answers. It’s ok to try new things in workshops. In comparison, trying improv on-the-job when you’re inexperienced may have consequences (patients may question your sincerity). Cory’s improv workshops help participants try new things in a zero-pressure setting. He gets people out of their comfort zone, but they are happy about it even though they are challenging themselves. Pharmacists can earn CE credit through Cory’s workshops! It’s the most fun CE you’ll ever do!
11 minutes | Mar 19, 2021
We grow through what we go through
We all have bad days, right? Bad days in kindergarten are different from bad days in college, married life, or the workplace. As time goes on, I’m learning what a bad day as a voice actor is. In this episode, I talk about personal challenges I am facing now…still without coffee!! Every challenge I face makes me stronger and better equipped to deal with other challenges. I’m growing through what I’m going through, and I’m looking forward to better days ahead! Mentioned in this episode: Alexander and the Terrible, Horrible, No Good, Very Bad Day by Judith Viorst, illustrated by Ray Cruz (1972)
59 minutes | Mar 12, 2021
Interview with Angel Bivens, BS Pharm, MBA, CSPI
Listener discretion is advised. Some of the topics in this episode include children putting weird things in their mouths and poisonings. Today’s episode is an interview with Angel Bivens. Angel is a pharmacist by training. She has experience in retail, hospital, home infusion, and mail order pharmacy, but her true passion is working at the Maryland Poison Center (MPC). The Maryland Poison Center is part of the Department of Pharmacy Practice and Science at the University of Maryland School of Pharmacy. Angel has been with the Maryland Poison Center for over 25 years. She spent the first 8 years as a specialist in poison information managing poisoning and overdose cases from the public and healthcare professionals. Then, She spent the next 17 years in the role of public education coordinator, ensuring the more than 4 million Marylanders in the MPC service area know about their services and learn ways to keep their families safe from poison dangers in an around their home. Now an assistant director, Angel oversees operations and public education. When she started this role in 2018, she combined her love for educating the public with responsibilities that ensure there is always someone there to help with a poisoning or overdose 24/7/365. Angel completed her BS in Pharmacy at Duquesne University (Pittsburgh PA) and her MBA at University of Baltimore (Baltimore MD). She also holds the designation of Certified Specialist in Poison Information (CSPI) after successfully completing the American Association of Poison Control Centers certification examination in 1990, 1998, 2005, 2012, and 2019. For more information Angel LinkedIn: angelbivens Maryland Poison Center website: www.mdpoison.com To find your local poison center: www.aapcc.org Resources for pharmacists and their patients: Poison Prevention Press: http://bit.ly/PoisonPrevPress One-page, plain language e-newsletter published every other month on varying topics; all current and previous issues available Poison Prevention Press sign up: http://bit.ly/MPCSignUp eAntidote Blog: blog.mdpoison.com Facebook: MarylandPoisonCenter Twitter: @MDPoisonCtr YouTube: Maryland Poison Center Resources with clinical information for pharmacists: ToxTidbits: http://bit.ly/ToxTidbits One-page clinical e-newsletter published monthly on various toxicologic topics; all current and previous issues available ToxTidbits sign up: http://bit.ly/TTBSignUp Twitter: @MPCToxtidbits Highlights from the interview Angel wore many hats over her years at the Maryland Poison Center. As a Poison Center Specialist, she managed poisonings and overdoses. As a Poison Center Educator, she educated the public and created educational materials. As an Assistant Director, she improves the visability of the poison center and forms partnerships in the community. As a pharmacy student, Angel loved toxicology. As a young pharmacist, she heard about an opening at the MPC, applied, and got the job right away. Pharmacists, nurses, and doctors staff most poison centers. Poison Center job applicants need to match the Center’s needs. In general, a PharmD with experience is required for pharmacist applicants. No additional residency or certification is needed. Once hired, on-the-job training is extensive. It can take at least 3 months before a pharmacist is ready to manage cases independently after training. After managing 2,500 human exposure calls, pharmacists are required to sit for the CSPI Exam to become a Certified Specialist in Poison Information. What resources do poison specialists use most often? Angel said, the poison center staff’s experience and knowledge base is a great resource! Because they manage 2,000-5,500 calls/year, they learn a lot. Over many years, that knowledge base is big! Other resources include Poisondex, Gold-Franks Toxicologic Emergencies, Lange: Poisonings and Overdoses, online journals, and consultants (medical and clinical toxicologists). Angel told a memorable story about a call she answered from a teenager who OD’ed on aspirin. Back in the day, the poison center traced the call and called an ambulance. The patient got treatment and survived. The best way for anyone to contact the poison center is 1-800-222-1222. It’s a “smart phone number” and directs you to the nearest poison center geographically. Poison Centers work together, so cases are seamlessly transferred to local poison centers assigned to your area. It even works on US cell phones outside the US. Calls are triaged, but all are managed. There’s no such thing as the “busiest day of the year,” but on July 4 and Halloween, there are lots of calls related to glow sticks. Poison centers field calls from a variety of callers: fire, EMS, parents of kids of all ages, children of elderly parents, grandparents raising grandchildren, Emergency Centers, critical care teams, pharmacists, and more. Reasons pharmacists call poison centers: Drug ID, drug-drug interactions, drug-supplement interactions, and non-medicine ingestions. Angel says that knowing you’re actually helping someone is a great feeling. It’s very rewarding. Angel knew it was time to change hats from poison specialist to educator when her young son wanted her to be home when he was home. Becoming an educator helped her have a more consistent schedule, mostly M-F on day shift. She used her marketing and communication skills as an educator. Plus, her MBA qualified her for the role. Angel educates pharmacy students, medical students, paramedics, and more. MPC has a robust educational program, so she can sit in and listen to the toxicologist talk about cases. The most unusual call Angel fielded was about a goat who ate something the owner thought the goat should not have eaten. Her database has some information about animals, but Poison Centers focus on humans. Angel gave the goat owner two phone numbers for animal poison centers, and the goat’s owner was happy to try those. I mentioned that this story reminded me of the children’s book Gregory the Terrible Eater. One of the biggest challenges poison specialists face is managing oddball cases. New things don’t have a lot of literature to research. Sometimes, poison specialists need to consult with clinical toxicologists for oddball calls. Plus, the phones keep ringing while trying to manage oddball cases; that’s a challenge too. As an educator, a challenge is reaching people. As an Assistant Director, a challenge is getting the phones staffed. It’s also a challenge to get people to call vs using Google. Angel urges everyone to get the right answer right away from a trained poison specialist. Call a Poison Center 1-800-222-1222. Taking the time to look at Google and sort through search results might be misleading and delay treatment. Poison Centers make follow-up calls for exposures. Poisonings can happen to anyone. Parents who work at poison centers have also had to call. It can happen to anybody. Angel said that the best things about working at the poison center are helping people and the variety of exposure cases. Poison specialists don’t get bored. She likes to learn about new drugs, chemicals, TikTok videos, and things on the news, like “challenges.” One thing people don’t realize about working at a poison center is that pharmacists, nurses, and others answer calls and respond without a script. Over the years, Angel has worked different schedules. As a poison specialist, it varied. Present day, shifts on weekdays are 12 hours in length; weekend shifts are 10-hour shifts. Midnight-shift pharmacists work 7-on/7-off. Poison Specialists work holidays too. As an educator, she worked mostly days, but she worked some evenings and weekends for programs too. As an Assistant Director, Angel works typical administration hours. Poison Prevention Week is March 21-27, 2021, to raise awareness about poisonings. According to the AAPCC’s website, the third full week in March each year is National Poison Prevention Week (NPPW), a week dedicated to raising awareness to poison control centers and the Poison Help Hotline (1-800-222-1222). How can pharmacists get involved? Visit aapcc.org or reach out to your local poison center and ask to speak to the educator. Call 1-800-222-1222 to get in touch with the educator at the poison center. Pharmacists can set up a table with resources. Some poison centers are looking for volunteers. Ask educator how you can get materials: stickers, magnets, and brochures.
9 minutes | Mar 5, 2021
How the Teach-Back Method helps me in the voiceover industry
The Teach-Back Method helps me in the voiceover industry. What is the Teach-Back Method? The teach-back method, as it relates to pharmacy, is a technique that confirms that a patient understands their medications and health information before leaving the pharmacy. Using their own words, the patient repeats what they heard the pharmacist say. We, as pharmacists, use plain language, and this is a shame-free activity that reinforces patient education. What problem does the teach-back method solve? Some patients walk away from the pharmacy counter confused about their prescriptions. Pharmacists who use the Teach-Back Method can improve patient comprehension and information retention. What does the Teach-Back Method look like, using an example? You show a patient how to use her Advair Diskus inhaler. The directions for use are lengthy. Once you finish, you ask her to tell you how she plans to use the inhaler. When she explains the directions for using the inhaler back to you, she might forget something. Sometimes, larger amounts of information lead to less recall or incorrect recall. We want our patients to manage their medication independently. The Teach-Back-Method gives pharmacists a chance to reteach or modify teaching if needed before the patient leaves the pharmacy so the patient feels confident. The Teach-Back Method helps pharmacists confirm a patients’ understanding before they leave the pharmacy. Over the last 3 years, I have learned more about performance and recording, editing, and producing audio files than I ever thought I would learn! I have had one-on-one coaching, participated in webinars, gone to conferences, and more. There has been a lot to learn, and I am still learning. After coaching sessions, I often ask for a couple of minutes to “teach back” what I learned and go over the plan for moving forward. Two examples I used in this episode were talking to my audiobook editor about Pozotron and coaching with Sean Pratt. Using the Teach-Back Method as a pharmacist helped my patients understand their medications and health information. On the flip side, as a student in the voiceover (VO) industry, I understand techniques and acquire skills faster because of the Teach-Back Method. I love using what I know from being a pharmacist to help me with my VO journey! Mentioned in this episode Peggy Yen’s article, Use and Effectiveness of the Teach-Back Method in Patient Education and Health Outcomes https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6590951/ Pozotron Episode 83 of The Pharmacist’s Voice Podcast, Interview with Sean Pratt Sean Pratt is a nonfiction audiobook narration coach.
58 minutes | Feb 26, 2021
Interview with GeriatRx Founder DeLon Canterbury, PharmD, BCGP
Today’s episode is an interview with Dr. DeLon Canterbury. DeLon is a Board Certified Geriatric Pharmacist. He founded GeriatRx, a telehealth-based senior care consulting company. GeriatRx combines Pharmacogenomic testing and Comprehensive Medication Management, and addresses the social determinants of health, such as food, shelter, financial stability, and health literacy. He helps patients who are struggling to achieve their healthcare goals and lowers their healthcare expenses. By reducing medication errors and advocating for deprescribing, consultant pharmacists like DeLon improve patient safety and save patients, their families, and the healthcare system money. DeLon manages patients across the state of North Carolina and demonstrates the value pharmacists add to healthcare delivery. DeLon embodies servant-leadership and places it at the forefront of GeriatRx. He is an active Executive Board Member for the African-American Minority COVID Task Force in Durham, North Carolina, a Formulary Committee member of Senior PharmAssist at the Durham Senior Center for Life, and served as Community Health Coalition’s Telehealth Director, helping older African-American patients with wellness and reassurance check-ups during COVID. Social Media Website: www.geriatrx.org Instagram: https://www.geriatrx.org/ Linkedin: https://www.linkedin.com/in/geriatrx Twitter: https://twitter.com/GeriatRx Facebook: https://www.facebook.com/GeriatRxInc Media Features ABC11- Durham Pharmacist believes local pharmacies are key to expediting COVID-19 vaccine rollout https://abc11.com/covid-19-vaccine-near-me-nc-durham-pharmacies-with-gurleys/9825901/ WRAL – Dispelling COVI19 Myths within the African-American Community https://www.wral.com/local-expert-dispels-covid-19-vaccine-myths/19479868/ Spectrum News- St. Joseph’s COVID19 Panel https://fb.watch/36KUrAy5y8/ CBS17 – St. Joseph’s COVID19 Panel https://www.cbs17.com/video/durham-church-holds-forum-about-to-dispel-covid-19-vaccine-myths/6182620/ Shoutout Atlanta Magazine https://shoutoutatlanta.com/meet-dr-delon-canterbury-your-personal-pharmacist-consultant-pharmacist-senior-care-pharmacist/ St. Joseph’s AME COVID Panel https://www.facebook.com/watch/?v=2738280473089807 The Melanin MD https://www.instagram.com/p/CG0KvShBqP9/ Self-Achievement Network https://www.youtube.com/watch?v=WfA0ZIvtVdU&t=10s Joy Revolution with Marc Cordon https://joyrevolution.com/goldenmicpodcast-2/ RxRounds: Medications Use in the Elderly https://www.rxrounds.com/medication-use-in-the-elderly/ RxRounds: Fighting Flu Season https://www.rxrounds.com/fighting-flu-season/ Highlights from the interview After serving as a pharmacy manager for 7 years, DeLon didn’t feel he was helping patients like he wanted to. Advocacy work helped DeLon get his fire back. GeriatRx is a pharmacist-led company that focuses on MTM. DeLon has a home office. His patients have concerns and issues managing medication (not just elderly). He has saved 20 patients more than $150,000 in healthcare costs. DeLon shared a story about helping an elderly female patient who was taking 36 medications. She was like a walking zombie, and her family wanted to institutionalize her. GeriatRx served as a medical expert in court, identified medications that were on the Beers list, and attested that the patient was overmedicated. Using a team-based approach over time, DeLon helped deprescribe the medication list from 36 to 8. The patient’s quality of life improved, and she remained out of an institution. DeLon communicated well with the team, educated the patient and prescribers, earned trust from the patient and prescribers, and followed up in order to get the results the patient needed. This experience made DeLon want to help more people! Incomplete comprehensive medication reviews (CMR’s) lead to problems. When products are not listed on the CMR, no one knows the patient is on them. As a result, additional meds are prescribed to counteract side effects from products that are not on the CMR. DeLon experienced a gradual shift from full-time community practice to full-time consultant. He wanted to have his own consulting practice for years. 2 years ago (~2019), he started planning. DeLon worked as a poison center pharmacist briefly after leaving full-time community practice. He helped with the COVID helpline in North Carolina, worked long hours, trained students and staff, and answered a large volume of calls. Working at the poison information center sparked DeLon’s interest in advocating for minority communities to get the COVID vaccination. DeLon felt called to help. He has opportunities to volunteer whereas full-time pharmacists working in traditional settings do not [have opportunities to volunteer]. DeLon talked about myths and skepticism surrounding the COVID-19 vaccine. Some think they are immune because they are young or healthy. Some do not believe that the vaccine is the same for all people regardless of color or job title. Some refuse vaccination due to a lack of trust. DeLon referenced historical events that led to mistrust among minority communities, including population control and the Tuskegee Experiment involving African Americans in Alabama who had untreated syphilis. Misinformation is out there, and it needs to be addressed. DeLon participates in panels as a speaker in North Carolina Communities. He likes to meet the audience where they are, and have a conversation. DeLon asks the audience, “What’s holding you back from getting the vaccine?” “How many people know someone who got COVID?” “How many people know someone who died from COVID?” “How many people have died from getting the vaccine?” He is empathetic, but he also states the facts. DeLon recommends meeting people where they are, being empathetic, addressing fears and questions, using everyday language, and making points clear. Furthermore, DeLon recommends making no assumptions about what people know; start from scratch. DeLon has been on news to share how the vaccination will help. DeLon joined a Toastmasters Club to improve his communication skills. Although his is already an excellent communicator, he struggles with the voice in the back of his head that tells him he is not a good communicator. Toastmasters helped DeLon with networking, building relationships, being aware of saying “crutch words” (such as, “Um, like, and so), and getting immediate feedback through evaluations. He is working on his Dynamic Speaker Pathway. DeLon’s Facebook LIVE broadcasts have helped him improve his communication skills too. DeLon recommends pharmacists volunteer [doing something different] to gain experience, join organizations, and network. In his parting comments, he said, “Do something that makes you uncomfortable until you love it!”
12 minutes | Feb 19, 2021
Learning from past experiences to develop workflow
Mentioned in this episode https://www.thepharmacistsvoice.com/podcast/ The University of Toledo How are baking cookies, completing a chemistry experiment, filling prescriptions, publishing a podcast, and narrating an audiobook similar? For each one, you need a plan, and you need some kind of workflow. During my career transition from pharmacist to voice actor, I’ve had to figure a lot of new things out. There have been a lot of firsts, and I have referenced other times in my life when I also had to figure things out. Our life experiences help us with new experiences. I draw strength from the fact that I have figured out how to do a number of things in my life by making or following a plan and smoothing out the workflow. Here are some examples: Baking cookies College chemistry lab Working midnights alone as a pharmacist at the age of 23 Podcasting Narrating Audiobooks Some of the “firsts” I’ve had during my transition from pharmacist to voice actor: Using recording software: Audacity and Studio One Artist Setting up a USB microphone Setting up an XLR microphone Using an audio interface Working with coaches via Skype and Zoom Using RX8 (audio repair software) Producing podcast episodes Recording audiobooks After the first time I do something, I know what to expect, and it gets easier. It’s true of baking cookies, getting through chemistry lab, filling prescriptions on midnights, producing podcast episodes, and recording audiobooks. Planning and workflow help me get things done. If you’re doing something for the first time, give yourself some grace. I do! Think back to some other times in your life when you had to learn something new. Did you have a recipe? Did you have a plan? Did you have all the equipment you needed? Did you watch someone else do it first like a cooking show host, a chemistry lab instructor, a pharmacist you trained with, a podcast coach, or an audiobook narration coach? I look at all the things I have learned how to do, and I’m amazing that I can do some pretty cool stuff. The first time is always hard. Learn from past experiences. Develop good workflow. Get things done.
63 minutes | Feb 12, 2021
Interview with Sean Pratt: Audiobook Narrator and Coach
Today’s episode is an interview with Sean Pratt. We know one another because he was my non-fiction audiobook narration coach. Sean Pratt has been a working actor for over 30 years. He has been an audiobook narrator for 25 years (aka – Lloyd James), recording over 1,000 books in almost every genre and has received 8 AudioFile Magazine “Earphones” awards, 3 SOVAS nominations, and 5 “Audie” nominations from the Audio Publishers Association. Sean is also the author of “ To Be or Wanna Be – The Top Ten Differences between a Successful Actor and a Starving Artist,” an actor’s how-to book that talks about approaches and behaviors that separate a thriving actor from a starving artist. Currently, Sean coaches performers on audiobook narration technique, as well as teaching classes on and writes articles about the business of the Biz. www.seanprattpresents.com Mentioned in this episode Website - http://seanprattpresents.com Twitter - @SPPresents Instagram - @SPPresents Facebook - Sean Pratt Presents LinkedIn - Sean Pratt AudioFile Magazine SOVAS Audio Publishers Association Kenny Pappaconstantinou linkedin.com/in/kennypmusic, elephantaudiobooks.com Hidden Valley Road by Robert Kolker The Body Keeps The Score by Bessel A. van Der Kolk The Death of Expertise: The Campaign Against Established Knowledge and Why It Matters by Tom Nichols Highlights from the interview Sean uses his voice to educate and entertain. Sean coaches two different types of narrators: authors narrating their own book(s) and professional audiobook narrators. He commented on both types of narration coaching during the interview. How did Sean get started training authors to narrate their audiobooks? He was already training authors to narrate their own books. Then, he got the opportunity to do even more of that when Kenny Pappaconstantinou from Elephant Audiobooks asked Sean to train authors to perform their own books. Sean teaches authors how to give the best possible performance. A narrator needs to consider: Is the performance entertaining? Does it hold the listener’s attention? Will the listener give you a poor review because the performance was bad? Will the listener return the book? Bad reviews can affect an author’s career. Casting the right person to narrate an audiobook is important! What do authors who are narrators need to learn? Stamina: vocal, physical, and mental stamina are needed to narrate a book. Sean insists authors narrate 2 hours/day to practice. Rent studio space because of all the different hats a narrator must wear (producer, director, and engineer). It’s worth the time and money to hire studio space and a director if they can. Do the “gap exercise.” Compare your natural speaking voice to your narration voice. There is a gap there. Try to close the gap. On a scale from 1 to 100, authors should sound >90% entertaining, enthusiastic, and engaging while narrating their own text. Authors who are narrators maybe need 1-2 lessons one week apart. They will learn the Gap Exercise, when to breathe, scoring text (entire book), rhythm and melody, basic acting, paragraph colors (color = tone/communicating how they feel about what’s in the text). There are several “voices” that must be used in narration: conversational voice, teaching voice, “voice of the other,” and documentary voice. Clarity is part of the entertainment value of non-fiction. The listener can pick up on cues by the type of voice the narrator uses. How is preparing to be a professional audiobook narrator different from an author preparing to narrate their own book? Professional audiobook narrators need a broad and deep understanding of analyzing the text in order to narrate professionally. Different genres require different approaches. Sean’s curriculum provides broad exposure to approaching different genres as a narrator. Audio quality is important. Noises are distracting. Audio quality affects listeners’ impression of the content in the book (the author’s idea). Poor audio quality lowers the listener’s experience. The listener retains less information with bad audio and a poor performance. You know you have a good narrator when your amazon reviews talk about content, not poor audio/bad performance. Audiobooks help authors reach a broader audience. Having an audiobook could have a broader impact on their future as a writer. Opportunities arise for authors who make their books available as audiobooks (ex: speaking engagements). You never know WHO is going to listen to it. It’s smart for career goals. A Publisher might be interested in picking up the second book if the first was self-published. Sean knows what it takes to be an engaging and entertaining audiobook narrator. He’s an effective teacher because he is also a narrator. He has narrated more than 1,000 audiobooks and won several awards. His most recent award is the 2020 AudioFile Magazine “Earphones” Award in the category of History & Biography for narrating Hidden Valley Road by Robert Kolker. It was one of Oprah’s Book Club books. We discussed Sean’s change from actor to audiobook narrator and coach. Narrating audiobooks was the next life challenge after acting. Sean likes to evolve. He saw an opportunity to become an audiobook narrator. The current challenge is coaching. Anyone considering a life change needs to consider, “Will it be satisfying? Will it meet needs I have?” Sean has classical theater training. He learned about text analysis, language, voice and diction, breathing, and physical comedy on-the-job. He learned how to approach spoken language like music: melody, rhythm, tempo, and how to speak it so listeners can hear it. In 1996, he was introduced to audiobooks by another actor while working in Washington DC. His first books were fiction. He asked for non-fiction titles and narrated some lengthy ones in the beginning. One of Sean’s most successful non-fiction audiobooks was The Body Keeps The Score by Van Der Kolk. Sean says there’s a higher calling in non-fiction audiobooks. He has had a hand in making listeners’ lives better. Sean has been narrating for 25-26 years. Positive feedback from fans fuels Sean to continue narrating. Sean started getting serious about non-fiction audiobook coaching 6 years ago (~2015). Sean gave advice for anyone considering a career transition. It’s easy to live a lifestyle we think we’re supposed to have. We get handcuffed to it. Then, if our job doesn’t turn out to be as fulfilling as we thought it would be, we find ourselves stuck, and that’s a horrible place to be in (feeling emotionally and psychologically calcified). The challenge will be to scale down to open up the space (time and money) to pursue something else and embrace a new challenge. Leaving a full-time job (the devil you know) can be scary. Sean said, “Life is way too short to be unhappy.” If you really want to do something else, find out what it takes to do it. He also said, “The only permanent thing in life is change.” Sean says those who are best able to manage change are the ones looking ahead to the next challenge or opportunity. Sean’s current challenge is being a nonfiction audiobook narration coach. It’s unique. He has a curriculum that also includes the business of the business. He has 100 students currently and sees about 23 students/week. He’s happy with his life, loves teaching, and narrates 25 books/year now instead of 50. Sean wrapped up the interview with some advice for authors thinking of performing their own piece. Build stamina. Read out loud. Get coaching with Sean or someone else. Work with an audio engineer and a director in a studio to get the highest-quality audio possible. Remember how it can affect your career in the long run. This could be your gateway to something else.
11 minutes | Feb 5, 2021
Tech upgrades for a not-so-techie person
Today’s episode is about some major tech changes I made in January. Change makes me uncomfortable, but I survived, and I grew because I challenged myself. Here’s the short list of what I did. I stopped drinking coffee (January 8, 2021)!! ☕️😱 I have acid reflux. Coffee was making my voice hoarse. Do I sound any different in this episode? Message me. Let me know! I’m trying to go without coffee at all until May 1, 2021. I replaced my morning cup of coffee with early morning workouts from a YouTube channel called Team Body Project. I removed 100% of my voiceover projects and podcasts from my laptop and saved them on an external hard drive I updated the operating system on my laptop (from Mojave to Big Sur) I updated my audio recording software (from Studio One Artist Version 4 to Version 5) I upgraded my audio repair software, which ironically is called RX (from RX7 to RX8). Ironic because “RX” is an abbreviation for “pharmacy." RX8 helps me remove mouth noises and clicks, among other undesirable noises, from my audio. I changed my audio interface (from Focusrite Scarlett Solo to Presonus Studio 26). An audio interface connects an XLR microphone, like my Audio Technica 2035 condenser microphone (AT2035) to my computer. I asked for help because I didn’t know how to do some of this stuff on my own. Big thanks to Don Baarns for helping me make sure everything was installed properly on my MacBook Air and my iMac! Don knows Studio One Artist and RX better than anyone I know, and I trust him with my machines. Don is fun to work with, really patient, and a great teacher. As a newbie in the VoiceOver industry, this was the first time I’ve ever updated my DAW, RX, my Operating System, and my Audio interface at the same time. It was scary! Even though all this updating and upgrading made me feel uncomfortable, I survived, and I grew because of it. I’m all set for 2021, and next time I have to update and upgrade, it won’t be as scary. In closing, it’s ok to NOT know everything. Being a second-career professional in any industry can be scary. I’m making the switch from pharmacist to voice actor. When you are going through something new or scary, use your talents, do you research, and ask for help when you need to. In the end, you will figure it out and do amazing things! If I can do it, you can do it! Mentioned in this episode (NONE are affiliate links.) Contact form and voicemail button for The Pharmacist’s Voice Team Body Project YouTube channel External hard drive MacBook Air laptop Studio One Artist Version 5 (DAW/recording software) iZotope RX (audio repair software) sweetwater.com is a great online store for instruments, recording software, and editing software Mike Arango is my Sweetwater Sales Rep. email@example.com Focusrite Scarlett Solo audio interface Presonus Studio 26 audio interface XLR microphone example: AT2035 condenser microphone Don Baarns website Studio One Facebook Group RX Facebook Group
73 minutes | Jan 29, 2021
Interview with Jenny Barlos, Client Services Director for the Ability Center Assistance Dogs
Assistance dogs can be found in the workplace and in the community. Pharmacists serve people of all abilities, and we occasionally see a service animal with a patient. This interview is a great opportunity to hear how assistance dogs come into our patients lives and how pharmacists can actually help connect patients with assistance dogs. On a personal note, my son had a therapy dog. I talk about my family’s experience during the interview. Today’s episode is an interview with Jenny Barlos, Client Services Director for the Ability Center Assistance Dogs in Sylvania, OH. Jenny joined Assistance Dogs as the Client Services Director in August, 2007. She is responsible for everything from the consumer’s perspective, including determining eligibility of potential service dog users, organizing and facilitating their training and graduate activities, doing graduate follow up visits, and administering the public access test for the service dogs placed by the program. She provides advocacy services for graduates who experience public access issues as well as discusses advocacy information for businesses and the public. She does many educational presentations about service dogs including what they do to help people, as well as the rights and responsibilities of having a service dog. She serves as an accreditation assessor for Assistance Dogs International, visiting service dog programs throughout North America to help determine which organizations are maintaining standards set within the industry. To learn more about the Ability Center Assistance Dogs Program, visit https://www.abilitycenter.org. Highlights from the interview Jenny loves what she does! Assistance dogs can increase independence for individuals with challenges. Dogs help people stay active and feel included in their communities, which reduces feelings of isolation. Ability Center Assistance Dogs trains and places service dogs and therapy dogs. The Assistance Dogs Program is part of the Ability Center’s 17-acre campus in Sylvania, OH. It’s very accessible and comfortable for people of all abilities. There are many types of assistance dogs. Ability Center Assistance Dogs provides therapy dogs to individuals (with autism or developmental delays) and schools as well as service dogs to help individuals with physical challenges. Jenny helps educate the community about types of assistance dogs. For example, therapy dogs don’t have protected public assess rights like service dogs. Jenny educates medical professionals about assistance dogs. Pharmacists, nurses, doctors, students, and more can refer patients to the Ability Center Assistance Dogs Program. Visit abilitycenter.org for success stories, inquiry forms, and volunteer opportunities. Dog-loving volunteers are needed! Pairing an assistance dog with an applicant is a process. Personalities and needs must be considered. My son learned new skills because of his dog. We had a good experience. For example, my son's classmates read to him AND his dog “Bond.” So, he gained friends. He was also motivated to learn how to scoop dog food, which was a skill he did not have before the dog came into the picture. It takes time to learn what the dog can do and to teach the dog new things. The Ability Center Assistance Dogs has a dog breeding program. One of their recent litters has names related to beverages. “Dr. Pepper” is a black lab from that litter. They call her “Pepper.” Training teams takes time: 1 week in-person training for therapy dogs and 2 weeks in-person training for service dogs. Extra time gives a service dog and their teammate the training and support needed to navigate public access situations Inmates at prisons help train assistance dogs. Inmates are available to work, and they do a good job. Training dogs teaches empathy and unconditional love. Plus, it gives inmates an opportunity to contribute back to society. Inmates learn job skills and are motivated to maintain good behavior to stay in the training program. It also allows them to feel more human and to be a better human being. Donations are welcome. Scout troops, school classrooms, reading groups, high school student service projects, and individual children have donated in the past. See https://www.abilitycenter.org for a list of items needed. Monetary donations are always welcome too. Jenny likes to talk to donors to make a connection between their donation and the recipient. She brings a dog and shares information about the Assistance Dogs Program, including how to be a responsible citizen around an assistance dog. Think of Assistance Dogs as a tool for safety and independence. It’s best not to distract a dog or touch it while it is work. The coronavirus pandemic has brought challenges to the Assistance Dogs Program. For example, surface (leash, collar, etc) to human virus transmission is a minor consideration. Luckily, dogs do not get or transmit the coronavirus, and they do not need to wear masks. Jenny shared a lovely story about a young grandmother who met her neighbors because her assistance dog got her out into the community and provided an ice-breaker for conversations. This woman met the inmate who trained her dog, and they connected because the dog made them both “seen” to those around them in a good way.
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