32 minutes | Jun 16, 2021

SCA / Diversity in Payments | Catherine Tong

Welcome to Payments and More, Allyiz Show hosted by Nico Vedrenne, CEO Allyiz. Tune in to this episode of the Payments & More podcast with host Nico as he chats with payment professionals about their business journeys and lessons learned. Don’t miss out on the stories and perspectives they share that will shed light on what’s hot in the payment space. Today’s guest is Catherine Tong, who has 20 years of experience in e-commerce risk and fraud, across multiple industries, from retail, airlines, travel to digital. She obtained a breadth of experience from different perspectives as a consultant, merchant and vendor at each of PwC, Tesco and Accertify. Listen in to hear her opinion on Strong Customer Authentication (SCA). Catherine affirms SCA is a good thing. For issuers, she says it’s a competitive edge they can acquire to achieve “top of wallet” status. From a PSP perspective SCA ensures they’re passing along the right data and flags to optimize transactions being authorized. It also gives insight into the exemptions being applied. Having been in the industry for the past 20 years, one of the things she’s seen changed is the balance of gender representations, but she says there is still room for improvement in diversity. Many women don’t feel like there are female mentors or role models readily available to them, which is why Catherine has engaged in networking groups, like European Women in Payments Network. The episode draws to a close on a personal note when Catherine shares her story of meeting Richard Branson. Timestamps 0:38 - Catherine Tong is introduced 1:30 - Catherine welcomed on 2:30 - Catherine discusses her early days at Tesco 6:50 - Nico asks Catherine her opinion on SCA 17:43 - What would Catherine say to merchants about SCA 19:45 - Women in payments. European Women in Payments Network (EWPN). 26:23 - Catherine shares a few personal anecdotes Please rate this episode, share, and subscribe! Check out the full episode notes at www.allyiz.com
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