Paying it Back While Looking Forward Helps A Restaurant Chain Thrive During Covid-19
When he started out in the restaurant business, Chris Gannon's goal was to open one great restaurant at a time. His mix of incredible flavors, first-class hospitality, and high nutritional value was such a success that in only four years Bolay expanded to 15 locations. And then Covid-19 hit. With indoor dining suddenly off the menu, Chris and his team had to make a major pivot that would allow them to sustain the business through the pandemic while also laying the groundwork for a successful future. On today's show, Chris Gannon explains how transparent leadership, all-hands-on-deck teamwork, and a commitment to community building have kept Bolay on track to make BIG happen.