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Office Hours With EAB
34 minutes | Jul 20, 2021
How University HR Officers Are Shaping New Flexible Work Policies
EAB’s Michael Fischer and Michael Varda examine key takeaways from a survey of HR Officers from colleges and universities across the US, Canada, and the UK. Among the biggest concerns expressed by survey respondents was how to develop remote work policies that are equitable, and how to guide managers in monitoring the performance of remote workers. They note that nearly half of HR leaders appear willing to take on additional tax and regulatory complications in order to recruit from a broader talent pool of potential candidates who live in other states or even countries.
41 minutes | Jul 13, 2021
How to Reduce Summer Melt
Summer melt is a challenge that every admissions team understands and works hard to address, even during the best of times. With in-person orientation and other large gatherings still limited at many colleges, this summer will prove exceptionally challenging. Enrollment leaders from Robert Morris University and the University of Louisville join EAB’s Madeleine Rhyneer to talk about what they learned during last summer’s campus closures. They also share strategies for engaging students and families this summer, and for mixing on-campus events with virtual meet-ups to boost yield.
23 minutes | Jun 22, 2021
Campus Space Planning for Fall and Beyond
EAB’s Ann Lippens and Kaitlyn Maloney discuss the steps that colleges and universities are taking now to welcome students and faculty back to campus this fall. While higher ed leaders are still working out the details of a safe return, including vaccination requirements, they are also thinking about how to use campus facilities in different ways to accommodate safety protocols as well as other considerations. Ann and Kaitlyn say this isn’t just an exercise in space planning though. Schools are looking to apply lessons learned during the pandemic and expand the use of technology to improve a range of student services.
22 minutes | Jun 15, 2021
How to Prepare Your Campus for the Mental Health Crisis Coming this Fall
Thanks to the pandemic, most universities are preparing to welcome two years’ worth of campus newcomers this fall. Add to that the stressors resulting from months of political and social unrest as well as elevated health and financial concerns that threaten to leave schools facing a perfect storm of mental health challenges when campuses reopen. EAB’s Hailey Badger and Kate Cudé share findings from their research into how colleges and universities are preparing. They point to the surprising success of virtual counseling as at least one silver lining that emerged from the pandemic. They also urge higher ed leaders to shift more of their focus to preventative care and promoting mental health wellness as a way to get ahead of the problem.
32 minutes | Jun 8, 2021
Tips from Women for Women Seeking Leadership Positions in Higher Education
Wisr co-founder and CEO Kate Volzer is joined by Dr. Angela Clark-Taylor, Director of the Flora Stone Mather Center for Women at Case Western Reserve University. The two talk about their chance meeting in 2019 and the work they’ve done together since to support and empower women working in higher ed. Dr. Clark-Taylor shares actionable advice derived from her research on gender equity. Both offer insights they’ve collected through their work leading professional development conferences and webinars designed to help women push through career barriers and pull other women up along the way.
35 minutes | Jun 1, 2021
How to Prepare Your Institution and Students to Thrive in the Age of Remote Work
EAB’s Chief Partner Officer, Sally Amoruso, is joined by Brian Elliot, the head of the Future Forum, a consortium launched by Slack to help companies reimagine work in the new digital-first world. The two discuss key takeaways from a recent virtual gathering of more than 125 university leaders EAB hosted to explore the future of work on college campuses. They share tips on ways to offer campus workers greater flexibility, a change that will be critical to schools looking to attract and retain talent in a tight labor market. Sally and Brian also urge managers to shift away from being attendance monitors and spend more of their energy inspiring employees to stay connected, build camaraderie, and bring their best selves to work each day, regardless of whether they are working remotely or onsite.
35 minutes | May 25, 2021
College Decision Day Has Come and Gone. Now What?
EAB’s Kathy Dawley and Brett Schraeder discuss the significance of National College Decision Day and share initial thoughts on successful strategies colleges are using to meet enrollment targets during one of the most challenging recruiting cycles of all time. They stress the importance of virtual engagement with admits as a means of reducing summer melt. Kathy and Brett also share findings from EAB’s most recent survey of more than 15,000 high school students and break down the implications of those findings on everything from the design of your school’s website to how and when to engage parents in the recruiting process.
29 minutes | May 4, 2021
How to Reverse Enrollment Declines at Community Colleges
Enrollment at for-profit colleges has increased or remained flat, while enrollment at community colleges is down nearly 10 percent since the onset of the pandemic. EAB’s Christina Hubbard and Larisa Hussak share key takeaways from a recent “secret shopping” experience with for-profit institutions and explain their applicability to community colleges. They talk about the dos and don’ts of onboarding, a perennial pain point at two-year schools, and urge community college leaders to assume greater responsibility for guiding students through the application process, registration, and beyond as a way of boosting yield and building student engagement. Christina and Larisa also stress the importance of adapting to meet growing student demand for greater flexibility in everything from course modalities to term lengths.
34 minutes | Apr 27, 2021
How to Combat ‘Digital Sprawl’ on Your Campus
EAB’s Danielle Yardy and Anushka Mehta unpack the meaning of “digital transformation” and its relevance for higher education. They argue that the key drivers of digital transformation should be to streamline operations and improve the student experience. They also offer tips to generate the biggest bang for your IT bucks and spur wider and quicker adoption of new technologies across campus.
32 minutes | Apr 20, 2021
Will Biden’s American Rescue Plan Help Rebuild Higher Education?
EAB’s Kaitlyn Maloney returns to the podcast to moderate a discussion with her colleagues Jackson Nell and Kathy Ruby on what the American Rescue Plan means for higher education. The three talk about what we’ve learned from previous federal stimulus bills that might help schools begin to chart a path forward, even as we wait for much-needed guidance from the Department of Education. They urge university leaders to view this as their last and best opportunity to put their financial houses in order. They also share tips for communicating with students and families about the distribution of financial aid.
35 minutes | Apr 13, 2021
How to Build Effective Community Partnerships
EAB’s Meacie Fairfax returns to the podcast for a conversation with College Possible CEO Craig Robinson. The two discuss the power of community partnerships in giving underserved students greater access to higher education and stronger pathways to successful careers. Mr. Robinson suggests that colleges must be willing to change their mindset in order to serve their students and their communities more effectively. Embracing the challenge of joining with community partners who offer complementary skills and assets is an important step along that journey.
38 minutes | Apr 6, 2021
What the Coursera IPO Means for Higher Ed
EAB’s Carla Hickman and Colin Koproske have been working together and studying the phenomenon of massive open online courses, or MOOCs, since 2012. On today’s episode, the two discuss Coursera’s recent IPO-related financial filings. Carla and Colin also examine the extent to which MOOCs and the companies that provide them represent a threat to higher ed, or whether more colleges should be looking to partner with companies like Coursera to expand their online course offerings.
35 minutes | Mar 30, 2021
Top Recruiting Tips to Reverse Enrollment Declines
College enrollment dipped this past fall as most people expected. However, the decline was not equally distributed across all demographic cohorts or types of institutions. Journalist Jon Marcus joins EAB’s Madeleine Rhyneer to examine the data which show surprising enrollment trends that have not received the media attention they deserve. The two discuss ways that college recruiting has changed forever as a result of the pandemic, and they explain why doing “more of the same” isn’t going to work this time.
31 minutes | Mar 23, 2021
How the Teleworking Trend Will Transform College Campuses
EAB’s Kaitlyn Maloney and Ron Yanosky discuss what we’ve learned over the past year through our collective experiment in mass teleworking. They then dig into some of the unique challenges colleges and universities face as they explore more flexible approaches to space utilization, hiring, and HR policies. While a few best practices emerging from the private sector can easily be replicated across higher education, universities will need to get creative in order to adapt without losing the sense of place that makes campus life special.
34 minutes | Mar 16, 2021
How Penn State University Fundraisers Shifted Strategy in 2020
EAB’s Jeff Martin is joined by Penn State University Vice President of Development and Alumni Relations Richard Bundy. The two talk about the state of university fundraising and key takeaways from EAB’s latest survey of college fundraising professionals. Mr. Bundy provides insight into how his team shifted strategy and tactics to adapt to an entirely virtual fundraising environment. Finally, the two share tips for managing fundraising teams and gift proposals both today and in the months ahead as we emerge from the pandemic.
31 minutes | Mar 9, 2021
Lessons Learned from Houston GPS on Closing Equity Gaps
EAB’s Tom Sugar talks to Paula Short from the University of Houston about lessons they learned launching Houston GPS, the nation’s first regional consortium of two- and four-year schools working together to improve transfer pathways and college completion rates. They also talk about how they are applying those lessons to EAB’s new Moon Shot for Equity.
33 minutes | Mar 2, 2021
How to Engage Parents During the Recruiting Process
EAB’s Kathy Dawley and Al Newell discuss the role that parents play in the college recruiting process and share findings from a recent EAB survey about their communication preferences. They talk about how different types of information become more or less important to parents as they get closer to the application deadline. Kathy and Al also urge colleges to focus on communicating how they support and guide students along their educational journey. They also recommend that colleges take a hard look at their websites since the quality of the design and content on your website is viewed by many parents as a proxy for the quality of your institution.
67 minutes | Feb 16, 2021
Nathan Grawe Shares Insights from His New Book, “The Agile College”
Noted author Nathan D. Grawe talks about his new book that explores how college recruitment and retention efforts are evolving to meet demographic and other challenges.
33 minutes | Feb 9, 2021
How to Capture Growth Opportunities in the Graduate Degree Market
EAB’s Megan Adams and Will Lamb discuss growth opportunities and the competitive landscape in the master’s and graduate degree markets.
33 minutes | Feb 2, 2021
New Professional Development Opportunity for Rising Higher Ed Leaders
Two emerging stars of academia--Dr. Lila McDowell Carlsen from Pepperdine University and Dr. Rénard Harris from College of Charleston--share what they’ve learned by participating in EAB’s new Rising Higher Education Leaders Fellowship.
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