11 minutes | Jan 8, 2020

The Biggest Healthcare Innovation Trends of 2019, What to Watch For in 2020

In 2019, new entrants to healthcare and legacy providers alike invested heavily in the funnel business model. CVS and Walgreens remade their retail clinics, eschewing non-acute care for a chronic disease management model predicated on repeat visits from insured customers. Hospitals began testing video visits as part of an overall push to build more robust digital platforms for consumers. Walmart and Amazon launched small but potentially transformational primary care pilots. And the buzz around Haven Healthcare, the new joint venture from Amazon, Berkshire Hathaway and JP Morgan Chase, continued to build, even as few details on Haven’s plans were released publicly. In the first New Ideas from Kaufman Hall episode of the year, host Haydn Bush explores the biggest trends in healthcare innovation in 2019, and how they will continue to transform the industry in 2020. The episode also explores: • United Healthcare’s $100 billion vision • The virtual emergency room • The growth of the “centers of excellence” model for employer-based health benefits • How Lyft, Uber, and drones are changing how people and medical supplies move around hospital campuses
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