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46 minutes | 9 days ago
Discovering Your Path to Value
The COVID-19 pandemic proved to be challenging for all healthcare organizations, especially for those who didn’t have some kind of crisis plan in place. In order to adapt and prevail through an unexpected event that could disrupt service lines, organizations need to strategize ahead of time and define their roadmap to success. In this episode of Netsmart CareThreads, Danielle Ross, Virtual CIO and Vice President at Netsmart, talks about discovering your path to value. Specifically, Danielle discusses: - The core foundational requirements needed to address a crisis - Management planning considerations when optimizing processes and tools - Best practice solutions to get on the right track This discussion with Danielle Ross was taken from our show Netsmart CareThreads. If you want to hear more episodes like this one, check us out on Apple Podcasts.If you don’t use Apple Podcasts, you can find every episode here.
46 minutes | 23 days ago
Balancing Disruption and Collaboration: Defining the Future of Mental Health
Some things — just a few — changed in 2020. Are those changes here to stay, or are we only having a moment? What does the behavioral health landscape look like post-COVID? On this episode of Netsmart CareThreads, we talked about the future of behavioral healthcare post-COVID with Dr. Ron Manderscheid, executive director of the National Association of County Behavioral Health and Developmental Disabilities Directors and the National Association for Rural Mental Health, and an adjunct professor in the Johns Hopkins Bloomberg School of Public Health. Here's what we discussed with Ron: - “Modernizing” virtual care to engages all a person’s providers to create a more integrated care environment - Closing the chasm between community-based and institutional care settings to create a “center” while also respecting the recovery movement - Embracing consensus-built (not top-down) data systems - Artificial intelligence systems that support the provider...help them decide more quickly on appropriate meds or interventions - Better use of good apps that are evidence-based - We have to change behavioral health training practices - The ultimate goal is recovery and the well-being of the persons we serve This discussion with Dr. Ron Manderscheid was taken from our show Netsmart CareThreads. If you want to hear more episodes like this one, check us out on Apple Podcasts here. If you don’t use Apple Podcasts, you can find every episode here. Listening on a desktop & can’t see the links? Just search for CareThreads in your favorite podcast player.
19 minutes | 23 days ago
Tips, Tricks, and Challenges for Implementing EVV
Every dollar lost to fraud, waste, or abuse is a life impacted negatively. Kristy Pyles, Principal at In Your Corner Consulting, LLC, joined Hannah Patterson on this episode of Netsmart CareThreads to talk about implementing electronic visit verification (EVV). Kristy designed and implemented an EVV solution which was the first in the United States to achieve CMS certification using the Outcome Based Approach. This design can help providers, states and EVV vendors avoid bumps in the road and have a positive impact on the people they serve. What we discussed with Kristy: - The challenges related to implementation of EVV - Tips and best practices for a successful EVV launch This discussion with Kristy Pyles was taken from our show Netsmart CareThreads. If you want to hear more episodes like this one, check us out on Apple Podcasts here. If you don’t use Apple Podcasts, you can find every episode here. Listening on a desktop & can’t see the links? Just search for CareThreads in your favorite podcast player.
25 minutes | 25 days ago
Sparking Conversations Around Teen Mental Health
Comic books have been popular with teenagers for generations. Hoping to both educate and entertain teenagers, Centerstone, a Tennessee-based behavior health provider, developed a comic book series featuring a variety of important topics. Ashleigh Hall, Grants Marketing Manager at Centerstone, joined Keith Boushee on this episode of Netsmart CareThreads to talk about how her team created a series of comic books to successfully deliver mental health messages to teens. After receiving a grant from the Department of Health and Human Services (DHSS), Centerstone decided to lay the foundation for bringing Spark, the main character, to life. They hired illustrators who specialize in comic books to bring the series to life. Spark tackles controversial topics in the series including: - Sex messaging - Bullying - Under-age drinking - Opioid issues - Depression - Online safety Since launching the series in 2014, over 60,000 books have been distributed. By including discussion prompts at the end of each book, the books can be used in a classroom setting. Centerstone hopes to bridge the gap between parents and children as well as show these issues can affect everyone, everywhere. The series has also been popular in schools with many counselors and principals helping to distribute the comics. In partnership with Centerstone, we are giving away 50 sets of the six-book series. Click the link here and enter to receive free comic books! This discussion with Ashleigh Hall was taken from our show Netsmart CareThreads. If you want to hear more episodes like this one, check us out on Apple Podcasts here. If you don’t use Apple Podcasts, you can find every episode here. Listening on a desktop & can’t see the links? Just search for CareThreads in your favorite podcast player.
19 minutes | a month ago
Information Blocking: What you need to know now
Information blocking is all about the data – access to, exchange of, and use of electronic health information (EHI) – regardless of what technology is used. Most importantly, information blocking directly impacts your organization. The Office of the National Coordinator for Health Information Technology (ONC) published a Final Rule in May 202, in the 21st Century Cures Act that sets requirements related to Information Blocking. These new regulations that will significantly impact how providers like you manage consumer health information. Listen in to hear Netsmart senior vice president, Carol Reynolds and Netsmart regulatory strategist, Cheri Whalen, discuss what information blocking and the final rule mean for your organization and what you can do now to prepare for the April 5, 2021 compliance date. Key topics discussed: - Strategies to improve response times for data exchange - How to educate your consumers about accessing their data - Tips for breaking down USCDI data elements for your staff and consumers Carol Reynolds Cheri Whalen If you want to hear more episodes like this one, check us out on . here
18 minutes | 2 months ago
Maximizing Public Sector Budgets With Key Operational Strategies
COVID-19 has and continues to impact healthcare across the country, especially for public sector organizations. Many leaders are taking a closer look at operations to stretch their hard-hit budgets and do more with less. According to a recent study from NRI and the National Association of State Mental Health Program Directors, the following are just a few pandemic-related data points impacting operations… - 68% of all state mental health agencies experienced workforce shortages - Telephone encounters increased by 365% - Broadband access replaced transportation as the primary obstacle to care In this episode of Netsmart CareThreads, Carol Reynolds, executive strategist for public sector at Netsmart, talked with Netsmart virtual CIO Danielle Ross and vice president of revenue cycle management operations Erica Gregory. Here's what was discussed in the episode: - How recent data is shifting operations - The biggest operational challenges for public sector organizations - Top operations management advice for strategic planning and creating operational health in your organization This discussion with Carol Reynolds, Erica Gregory, and Danielle Ross was taken from our show Netsmart Care Threads. If you want to hear more episodes like this one, check us out on Apple Podcasts. If you don’t use Apple Podcasts, you can find every episode here.
16 minutes | 3 months ago
#homecare #autism and #IDD How Electronic Visit Verification Impacts Providers
A federal mandate called the 21st Century Cures Act required providers to comply with electronic visit verification (EVV) by January 1, 2021. That date has come and gone, and some providers are still concerned about what EVV holds for them. In this episode of Netsmart CareThreads, Hannah Patterson, vice president and general manager at Netsmart, talked with Joe Marte, a client alignment executive with Netsmart. Joe spent time as a provider himself before becoming vice president for business development at TELLUS. After Netsmart acquired TELLUS, Joe brought his understanding of EVV to us. Here's what Hannah and Joe discussed on this episode: - What EVV is and who it impacts - The mandate's silver lining for providers - Why provider staff members often love the EVV mandate This discussion with Joe Marte was taken from our show Netsmart Care Threads. If you want to hear more episodes like this one, check us out on Apple Podcasts. If you don’t use Apple Podcasts, you can find every episode here.
24 minutes | 4 months ago
#Seniorliving Seniors Embrace an Integrated Virtual Care Experience
70%of healthcare consumers prefer to receive virtual services for their conditions. And 72% prefer to track their health status virtually. Despite this consumer demand, however, just 2% of healthcare providers offered 80% or more of their services virtually as of 2019. The COVID-19 pandemic has transformed care delivery, resulting in mass-adoption of telehealth. How can organizations navigate this new virtual world? In this episode of Netsmart CareThreads, we spoke with Megan Gresham-Ulrich, vice president of marketing and business development, and Mark Plunkett, corporate director of information technology at Maple Knoll Communities. Here's what Megan and Mark discussed: - Why Maple Knoll chose to be a technology-first organization - How technology is revolutionizing senior care - Ways technology will change the senior care delivery experience - Supporting technological innovation through grants This discussion with Megan Gresham-Ulrich and Mark Plunkett was sampled from our show, Netsmart CareThreads. If you want to hear more episodes like this one, check us out on Apple Podcasts.
27 minutes | 4 months ago
#Hospice How to retain hospice care providers during a pandemic - by CEO Ernesto Lopez, Hospice of Washington County
As hospice care services evolve because of COVID-19, how do providers adapt and pivot? Equally important, how do organizations retain and engage care team members? Ernesto Lopez, CEO at Hospice of Washington County, joined this episode of Netsmart to talk about prioritizing employee engagement and retention during a pandemic. What we discussed with Ernesto: - The role technology plays in engaging hospice care providers - How to keep hospice care providers connected to your organization’s values - The shift from facility based care to community based care This discussion with Ernesto Lopez was taken from our show Netsmart Care Threads. If you want to hear more episodes like this one, check us out on Apple Podcasts here. If you don’t use Apple Podcasts, you can find every episode here.
20 minutes | 5 months ago
#hospice and #palliative Billing Strategies for Financially Tough Times
We were working on payment reform when life threw a giant curveball into post-acute care settings — and everywhere else — last March. Organizations that hadn't yet bulked up on technology struggled at first, but industry wide, we should all be giving ourselves a big pat on the back for how well we handled the changes. Now, how can organizations plan for 2021, stretch their budgets, maintain remote environments, and stay focused on our patients? In this episode of Netsmart CareThreads, Jason Banks, vice president of post-acute at Netsmart, talked with Erica Gregory, vice president and general manager of revenue cycle operations. Here's what Erica and Jason discussed: - Revenue cycle and billing-related changes during COVID - How post-acute care communities can improve operations and stretch budgets - Recruiting and training billing staff in a remote-work environment - How to run financial operations smoothly while staying focused on patient care This discussion with Erica Gregory was taken from our show Netsmart Care Threads. If you want to hear more episodes like this one, check us out on Apple Podcasts. If you don’t use Apple Podcasts, you can find every episode here.
14 minutes | 6 months ago
7. #hospice and #palliative NHPCO CEO Edo Banach’s Guidance for Navigating the Path Forward
Along with a pandemic and a contentious election, hospice leaders have to navigate new payment models, diversify and expand services, protect the health and safety of patients and staff, meet new regulatory challenges, and leverage technology to deliver care virtually. How do we navigate the path forward? In this episode of Netsmart CareThreads, we asked Edo Banach, president and CEO at National Hospice and Palliative Care Organization, for his thoughts. Here's what Edo said: - How technology helps provision hospice and palliative care - Why the future may lie in person-centered interdisciplinary care - How the Medicare Advantage plan can affect patient perceptions of choice - Ensuring that current community palliative care providers remain relevant for serious illness care at the state level - Alternative payment structures This discussion with Edo Banach was taken from our show Netsmart Care Threads. If you want to hear more episodes like this one, check us out on Apple Podcasts. If you don’t use Apple Podcasts, you can find every episode here.
37 minutes | 6 months ago
6. #Seniorliving Redefining the Expectations of Aging
With more than 10,000 Americans turning 65 each day, the Baby Boomers are about to make their mark on the post acute industry. How will they shape what the future of our industry looks like? In this episode of NetSmart CareThreads, Doug Leidig, president and CEO of Asbury Communities, joined Jeremy Mercer, director of post acute community strategy for Netsmart. Jeremy and Doug discussed: - Why it's important to redefine the expectations of aging - How technology will help redefine aging - Why we need to reshape the post acute industry - Managing change as the industry repositions itself for a new perspective on aging This discussion with Doug Leidig was taken from our show Netsmart Care Threads. If you want to hear more episodes like this one, check us out on Apple Podcasts. If you don’t use Apple Podcasts, you can find every episode here.
26 minutes | 7 months ago
5. Keeping Suicide Prevention Top of Mind All Year Round
Suicide is the second leading cause of death among today’s youth; therefore, we must continue to expand awareness and encourage individuals to take action. Awareness is the first step to prevention, and we all can play a role in supporting one another, preventing suicide and removing the stigma surrounding mental health. Lisa Desai, Psy.D., director of behavioral health consulting, and Lea Karnath, senior program manager, at MindWise Innovations join Netsmart Director Keith Boushee to discuss how their organization is taking action to respond to their community’s mental health needs. Discussions with Lisa and Lea included: - The national rise in suicide rates for both youth and adults - How COVID-19 may be impacting suicide rates - MindWise's evidence-based SOS (Signs of Suicide) program for students - How the SOS program is currently leveraging technology to virtually expand awareness amid the pandemic - Confronting stigma surrounding suicide - How everyone can play a role in suicide prevention This discussion with Lisa and Lea was taken from our show Netsmart CareThreads. If you want to hear more episodes like this one, check us out on Apple Podcasts. If you don’t use Apple Podcasts, you can find every episode here.
15 minutes | 8 months ago
4. #hospice Caring for COVID-19 Patients
In COVID hotspots, hospitals and other health care providers quickly rose to the occasion this spring when faced with a rapid influx of new patients. Catholic Home Care & Good Shepherd Hospice on Long Island cared for more than 1,100 COVID-positive patients and 400 hospice patients who are COVID positive. They've also kept a rehospitalization rate to less than 1%. How did they do it? Kim Kranz, president at Catholic Home Care & Good Shepherd Hospice, joined this episode of NetSmart CareThreads to talk about what's involved in taking care of patients with COVID-19. What we discussed with Kim: - The challenges of scaling up services rapidly during a pandemic - Advice for home health organizations in new COVID hotspots - How to provide solutions during a time of shortage in primary medicine This discussion with Kim Kranz was taken from our show Netsmart Care Threads. If you want to hear more episodes like this one, check us out on Apple Podcasts here. If you don’t use Apple Podcasts, you can find every episode here.
16 minutes | 8 months ago
3. #seniorliving How to Survive and Thrive During COVID-19
2020 looked like a banner year for long-term care until COVID struck. Very soon, it became clear that our facilities not only would fail to escape the virus, but we would become ground zero for it. Consequently, we're experiencing a drop in census, an increase in the cost per resident, more and more burnt out staff, and a major reputational hit to our industry. In light of all this, where do we go from here? Mark Parkinson, president & CEO at American Health Care Association, joined this episode of NetSmart to talk about COVID's impact on our current business operations. What we discussed with Mark: - How to prepare for the next two years - Upcoming regulatory changes that could affect long-term care - The potential impacts of the 2020 elections on the industry This discussion with Mark Parkinson was taken from our show Netsmart Care Threads. If you want to hear more episodes like this one, check us out on Apple Podcasts here. If you don’t use Apple Podcasts, you can find every episode here.
20 minutes | 8 months ago
2: #hospice #palliative The Role of Hospice in Senior Living Communities
Isolation is tough on everyone. People are tired. Many of us feel like we're running an ultramarathon, and we have no idea where the end lies. During this time, people who receive a six-month prognosis know they won't outlive the pandemic. That realization has led many hospice professionals to redouble their efforts. We have vital work to do. In this episode of NetSmart, Jason Banks, vice president of post acute care for Netsmart talks with Balu Natarajan, M.D., chief medical officer with Seasons Hospice and Palliative Care. Jason and Balu discussed: - How COVID has impacted the way hospice and palliative care professionals work in senior living commuities - Ways we can improve hospice service during the pandemic - The future of hospice and palliative care in senior living communities - How the average person can help serve hospice staff during COVID This discussion with Dr. Balu Natarajan was taken from our show Netsmart Care Threads. If you want to hear more episodes like this one, check us out on Apple Podcasts here. If you don’t use Apple Podcasts, you can find every episode here.
32 minutes | 8 months ago
1: #carecoordination Be the Change … or the Change Will Be Forced on You w/ Dr. Joe Parks
The Office of the National Coordinator (ONC) has published a final version of the 21st Century Cures Act regarding interoperability in information blocking. It includes parameters of compliance for health information technology. The ONC is also looking for provider transparency to stimulate innovation in healthcare and thus establish and enable interoperability in a much bigger fashion. The result? Unprecedented access to data. In this episode of NetSmart, AJ Peterson, vice president and general manager of NetSmart Technologies, talks with Dr. Joe Parks, medical director for The National Council for Behavioral Health and distinguished research professor of science at Missouri Institute of Mental Health with the University of Missouri, St. Louis. What AJ and Joe discussed: How providers will manage the higher volume of data to make it meaningful The risks of patients gaining greater access to data How access to data supports the acceleration of reimbursement models How the standard of practice will change as a result of interoperability initiatives and greater access to data
26 minutes | 9 months ago
Introducing Netsmart CareThreads
Everybody has a podcast. So why not us? COVID has forced us to be creative in how we communicate, and podcasts are a great way to connect and share information. On the Netsmart CareThreads show, human services and post-acute leaders across the healthcare continuum come together to discuss industry trends, challenges, and opportunities. In this intro episode, host Tom Herzog talks with Scott Green, senior vice president and general manager of human services at Netsmart, and Dawn Iddings, senior vice president and general manager post-acute at Netsmart, about why we're doing what we're doing on this show. Here's what we discussed: Why we want a combined podcast and not separate ones for human services and post-acute; A day in the life of post-acute care during COVID; What new practices will remain post-COVID; ...And what you can expect from the CareThreads podcast.
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