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Money In, Money Out
54 minutes | 18 days ago
Put Me In Coach with Lynne Leggett
Sports has taught many of us invaluable lessons that we carry on throughout our lives. Some players become coaches themselves, Lynne Leggett, CEO of Victory Dental Management, being one of them. Lynne has coached hundreds of young women on the basketball court and off the basketball court. And now she carries those same coaching principles to help dental practices develop their game strategy to reach maximum potential. In this podcast, Lynne shares life skills and the coaching needed to promote those skills! This episode is full of sports analogies and takeaways, so get your pen ready! Episode Highlights Baylor University’s NCAA Championship win How Lynne went from basketball coaching to dental coaching Coaching life skills Setting and executing team Goals and Responsibilities Vision statements Attitude vs. Mindset In Memory of Virginia Moore Quotes “Bringing out potential has always been the focus for me.” “Teaching my players how to have confidence and to come back once they are knocked down, that skill will last them for life.” “You don’t put your team members into positions where they are going to fail.” “It is interesting how bias makes everyone feel within the practice.” “Sometimes it can take 8 hours to create a vision statement.” “Most team members do not know what everyone else does on a daily basis, in detail.” “You can never have enough team cohesion.” “Sometimes as the coach, it is hard to realize that you played a better team.” “Perfection is not a goal for me as a basketball coach or a dental coach.” “History is a great teacher.” Links & Resources Lynne’s Website: www.victorydentalmanagement.com You Can’t Coach Quit: https://www.amazon.com/You-Cant-Coach-Quit-Practice/dp/1080806237 Contact Lynne: https://victorydentalmanagement.com/contact/ -- Susan’s Website: https://SusanGunnSolutions.com (sign up for the newsletter) SGS Phone: 888-994-3167 Book Money In, Money Out: Financial Organization In Your Practice Book Getting The Most Out of QuickBooks In Your Practice Book Advanced QuickBooks In Your Practice Ask The Expert Online Consultation Prepare Protect Prosper Valuable eBook Free Download
48 minutes | a month ago
Money Left on the Table with Teresa Duncan and Dana Moss
If you are a practice that accepts insurance, you will not want to miss this episode. Susan Gunn is joined by returning guest Teresa Duncan, MS and Dana Moss, to discuss insurance, highlighting ways to save you money and debunking some myths that could be costing you! Episode Highlights Teresa’s & Dana’s Background Covid-19 Insurance Claims Negotiation Myth Insurance Training Insurance Credentialing Coding Mistakes Quotes “Stop saying that MetLife and Delta will never negotiate - they will if the terms are favorable.” “What stinks is that patient probably knew they were not covered because they were fired, or furloughed.” “Document, document, document - it’s the name of the game.” “Never ever send money back unless there is a request for it.” “I hate the number 6 infront of a crown. What number do you prefer?” “Facebook should not be your insurance coordinator training.” “At a minimum get an updated coding book and attend 2 webinars on coding every year.” “I bill on prep date unless I am told otherwise.” “That one simple line ‘radiographs reviewed’ can save you a lot of money.” Links & Resources Dana’s Website https://ppodentalconsulting.com -- Teresa’s Website- https://www.OdysseyMgmt.com/ (sign up for my newsletter!) Teresa’s Insurance Webinars - https://odysseymgmt.com/media2/webinars Nobody Told Me That Podcast Drug Addiction podcast: https://nobodytoldmethat.libsyn.com/ Teresa’s Book Moving Your Patients to Yes! Easy Insurance Conversations (use ‘newsletter’ for $3 off) -- Susan’s Website: https://SusanGunnSolutions.com (sign up for the newsletter) SGS Phone: 888-994-3167 Book Money In, Money Out: Financial Organization In Your Practice Book Getting The Most Out of QuickBooks In Your Practice Book Advanced QuickBooks In Your Practice Ask The Expert Online Consultation Prepare Protect Prosper Valuable eBook Free Download
66 minutes | a month ago
In The Embezzlement News with Janice Janssen: Faking Cancer for Gain
In the news several years ago was an embezzler who faked cancer to try and get out of her prosecution. Janice and Susan could not believe those headlines and with the continued cases of this sort worldwide, they decided it would make for an intriguing podcast. This week on Money In Money Out, Susan Gunn is joined by Janice Janssen for another episode of In The Embezzlement News! These embezzlement scandals highlight those that faked cancer for gain from those who would open their hearts, and their bank accounts. Episode Highlights Motives Indictments Fraud has no borders Quotes “She didn’t spell the name of the cancer doctor correctly on the fake medical bills - that’s a little give away.” “Not only did she fake this Cancer but she did it against the Federal Government. Don’t mess with Big Daddy.” “Think of the mockery she has made of something as precious as life itself.” “Fraud knows no country alone - we do not own fraud in the United States. Fraud is played out everywhere.” “Just like the rest of embezzlement headline cases, they only get away with it for a short period of time.” “She didn’t go ‘oh I forgot. I stole money, let me report that income to the IRS and pay taxes on that.” “Not only are they doing this to strangers, they are stealing from friends and family. Unbelievable.” “I had a 4-5x repeat offender that just hopped states and towns to continue embezzling.” “The fall out from embezzlement is not what the embezzler is thinking of when they are embezzling. They are simply thinking of what they want.” “Trust but verify.” “When you tell the truth, it is easier to remember!” “Embezzlers love chaos because it screens their activities. If you are a practice owner, you need to be aware of your practice’s finances.” “Fear of the unknown is a great fertilizer for embezzlement.” Links & Resources Janice’s Website: GTSGurus.com (sign up for the newsletter) GTS Phone: 844--664-4487 -- Susan’s Website: https://SusanGunnSolutions.com (sign up for the newsletter) SGS Phone: 888-994-3167 Book Money In, Money Out: Financial Organization In Your Practice Book Getting The Most Out of QuickBooks In Your Practice Book Advanced QuickBooks In Your Practice Ask The Expert Online Consultation Money In, Money Out Lies Breed Lies Episode: SBA EIDL & PPP Fraud Money In, Money Out Fruitcakes & Fraud: The Collin St. Bakery Embezzlement Prepare Protect Prosper Valuable eBook Free Download
75 minutes | 2 months ago
Courageous Conversations Best Not To Avoid
Conflict. This past year has been packed with drama and conflict. 2020 reads like a well written novel. Enter the protagonist, aka COVID-19, who stirred up all sorts of angst and conflict amongst family, friends and communities. Unresolved conflicts can destroy relationships, destroy our very souls. This week on Money In Money Out, Susan Gunn welcomes Katherine Eitel Belt to talk about the courageous conversations needed to manage conflict. Katherine provides information on two four-letter acronyms that will help in guiding you through conflict resolution in your life and business! Episode Highlights The benefits Re-frame G.E.C.O check Rules of conflict management 4 reasons people didn’t do what you wanted them to do - A.R.C.H LionSpeak Resources Quotes “This will definitely make work better, but it is bigger than that. Life gets better, and I don’t think it is too bold to say that the world can be better.” “I never lose. I either win or I learn something.” “Any relationship personal or professional that doesn’t have conflict on a regular basis, isn’t growing.” “You can’t take someone to a place you haven’t been.” “There are times that ‘but’ is necessary in a sentence, however ‘but’ is rarely necessary in conflict resolution.” “Vulnerability and transparency in a leader is sexy.” “If your audience could see me, I would get down on my knees and beg that once they reach resolution, not to quit. You are only halfway through A.R.C.H.” “Life will hand you opportunities to practice daily.” Links & Resources Katherine’s website: www.Lionspeak.net Free Poster G.E.C.O/A.R.C.H: Email Info@LionSpeak.net LionSpeak Blog Specific Blog post Katherine mentions: https://www.lionspeak.net/reacting-to-reality/ -- Susan’s Website - https://SusanGunnSolutions.com (sign up for my newsletter) Book Money In, Money Out: Financial Organization In Your Practice Book Getting The Most Out of QuickBooks In Your Practice Book Advanced QuickBooks In Your Practice Ask The Expert Online Consultation Money In, Money Out Lies Breed Lies Episode: SBA EIDL & PPP Fraud Prepare Protect Prosper Valuable eBook Free Download
51 minutes | 2 months ago
Rare Words (and actions) that start with Ph, like Philanthropy
This past year has been like no other. And the needs of those around us have been great. Businesses have closed their doors and employees are left without a means to put food on the table or pay their rent or utilities. This week on Money In Money Out, Susan Gunn welcomes Teresa Narantic. Theresa has been in dentistry over 35 years growing dental businesses and dental teams. Theresa shares with us her passion for philanthropy and talks to us about embarking on a philanthropic journey. Episode Highlights Reviewing the Texas Snovid Experience Developing the habit of philanthropy Getting Started - Find Your Passion Practice Team Events Quotes “Philanthropy can be something we have to do, because there are always people in need.” “It’s not something we HAVE to do, but something we GET to do.” “It is that feeling that you know someone else is down, or out, or in need I always look back and say, but for the love of God.” “Mentoring is where it begins. If you do not get exposed to it, how do you know that there is a reality different from the one you are living?” “We are creatures of habit. If we want to develop a philanthropic attitude, we need to make it a habit.” “When you give, it comes back ten fold.” “It’s not the huge large amounts that make the difference, it’s the little baggies of coins.” “They are living their philanthropy.” “Take that first step, realize that there is a need, and that without you, it won’t happen.” “Whatever you decide it, has to come from inside - there is no right or wrong.” “Teams bond and when they have the same philanthropic purpose, they do good things at a bigger volume. And when a team feels good about what they are doing, they also feel good about each other, about the industry, and it becomes more about what they can do than about their paycheck.” “We don’t make a living by what we get - we make a life by what we give.” “The purpose of life is a life with purpose.” Links & Resources Theresa Narantic: http://speaker.dental Susan’s Website - https://SusanGunnSolutions.com (sign up for my newsletter) Book Money In, Money Out: Financial Organization In Your Practice Book Getting The Most Out of QuickBooks In Your Practice Book Advanced QuickBooks In Your Practice Ask The Expert Online Consultation Money In, Money Out Lies Breed Lies Episode: SBA EIDL & PPP Fraud Prepare Protect Prosper Valuable eBook Free Download Mentioned in the podcast: Special Olympics Johnny’s Ambassador’s Maternal Healthcare International Stand Up To Cancer The Mpenzi’s on Mission Mission Arlington/Mission Metroplex New York City Slow Food Shoes That Fit Combat Military Hunger Relief Organizations on the front lines with the Texas winter storm needs: Salvation Army Mission Arlington Tarrant Area Food Bank Greater Houston Community Foundation These are just a few that gave shelter and are providing relief. There are many more listed online in every affected area.
63 minutes | 3 months ago
Highlighting the Not-So-Ethical Shady Dental Practice with Teresa Duncan
This week on Money In Money Out, Susan Gunn welcomes back her friend and colleague Teresa Duncan, MS speaker and owner of Odyssey management to highlight the features of “Shady Dental,” a fictional and not so ethical dental practice. Episode Highlights Crippling temptations of owner dentists of Shady Dental Shady behaviors of Shady Dental team members Teresa and Kevin’s reading of “The Hoverboard Dentists” texts What would you do If you worked at Shady Dental? Quotes “I am hearing from others that because of this past year, substance abuse is on the rise.” “When the receptionist needed her alone time, she was going to her car for another bump of cocaine. That explained her erratic behavior.” “Drug addiction does creep in and affect jobs. We need to ensure we do no harm to our patients.” “Precedence is always set at the top of the business.” “Sometimes they walk right past the front desk without paying.” “Forgiving patient co-pays is illegal but is being used as a marketing tool!” “At Shady Dental there is a lot of equipment turn-over, a lot of supplies turnover, because it walks out the back door.” “Shady Dental also hires a new hygienist from a near-by practice, so that she will bring her patient base with her.” “Leadership in the practice matters. If the doctor does not lead, someone else will step into that role to lead. And they may not like who takes the lead.” “I love talking to the dental students, being able to make a difference in what they are going to go through down the road. It is so important.” “If you are an Associate Doctor, you need to learn to run your own reports.” “How much caffeine do you need to run a practice for crying out loud? Hopefully she was buying Starbucks for everyone.” Links & Resources Teresa’s Website- https://www.OdysseyMgmt.com/ (sign up for my newsletter!) Nobody Told Me That Podcast Episode 70: Fraudulent Hoverboard Dentist Dramatic Reading Nobody Told Me That Podcast Drug Addiction podcast: https://nobodytoldmethat.libsyn.com/ Teresa’s Book Moving Your Patients to Yes! Easy Insurance Conversations (use ‘newsletter’ for $3 off) -- Susan’s Website - https://SusanGunnSolutions.com (sign up for my newsletter) Book Money In, Money Out: Financial Organization In Your Practice Book Getting The Most Out of QuickBooks In Your Practice Book Advanced QuickBooks In Your Practice Ask The Expert Online Consultation Money In, Money Out Lies Breed Lies Episode: SBA EIDL & PPP Fraud Prepare Protect Prosper Valuable eBook Free Download
66 minutes | 3 months ago
In The Embezzlement News: Dixon, IL with Janice Janssen
This week on Money In Money Out, Susan Gunn is joined by Janice Janssen for another episode of In The Embezzlement News! This embezzlement scandal takes place in Dixon, Illinois, where the City Comptroller steals millions, forcing the city to the brink of budget failure. To date this case is known as the largest municipal fraud in US history. Episode Highlights Kathe Swanson - The Whistleblower Rita A. Crundwell - The Embezzler Mayor Jim Burke - The Mayor and Confidant of Kathe How Rita embezzled How Rita got caught How to avoid embezzlement How Dixon is recovering Quotes “If a fraud of this magnitude can happen in Dixon, it can happen anywhere.” “There were years the city had to take out loans to cover the amount she stole.” “We both said good Lord Almighty, she STARTED with a 181k dollar theft! Dental embezzlers are brazen but have never started out with a theft so high!” “You would be surprised how often we find records where the embezzlers are keeping track of how much they have stolen.” “They said it would take her 120+ years to pay the restitution.” “She had 400 horses on 22 farms in 13 states.” “She liked her jewelry gaudy.” “There is a lot of misplaced trust that the bank is watching, but they are not watching as much as you think they might be.” “Managing your own business is really the most effective tool for oversight.” “It is so important to have an outside entity review your information.” “Trust without verification can lead to betrayal.” Links & Resources Nobody Told Me That podcast: Fruitcakes & Fraud: The Collin Street Bakery Embezzlement All The Queen's Horses movie about Rita Crundwell Lies Breed Lies podcast about current EIDL & PPP fraud -- Reach Janice at Janice@GTSGurus.com. Or call 844-664-4487 -- Susan’s Website: https://susangunnsolutions.com Or call 888-994-3167 Books Online
56 minutes | 4 months ago
How Do The Wealthy Become Affluent?
Kate Willeford, CPA joins Susan to discuss the classic financial psychology book, The Millionaire Next Door by William D. Danko, PhD and Thomas J. Stanley, PhD, who studied, wrote and spoke on affluence in America. Highlighting 3 of the 7 surprising common factors between the wealthy mentioned in the book, the discussion centers around millionaire’s best practices, and it is not what you may think! Episode Highlights Who becomes wealthy The one word that describes all the millionaires studied The earn-and-consume treadmill Family meetings Quotes "I always thought millionaires had that much money, because it was family money." "Money buys you financial freedom." "80% of America's millionaires are first generation rich." "The average earned income in America is less than $60,000 a year and that means that 4/10 Americans cannot afford to pay a $400 surprise medical bill." “We have 6.5% of Americans that are millionaires but the rest are in a situation where they are finding it difficult to pay the bills, living paycheck to paycheck, so when someone is at the front desk and seeing the doctor’s affluent lifestyle and all the money coming in, it makes it very tempting to find ways to pay themselves more because they feel they deserve it or they have the opportunity when the doctor is not looking at the right reports.” "I have not had one embezzler steal for financial independence; they steal for social status." "Even if you can only save a few thousand dollars a year, it is extremely important to start that habit from year one, but it is never too late." "If you don't have specific goals for your future, you will never get there." "Save for your own retirement, before your kids college tuition." Links & Resources The Millionaire Next Door: The Surprising Secrets of America's Wealthy by William D. Danko, PhD and Thomas J. Stanley, PhD Book on Amazon Audible version Family Wealth - Keeping It In The Family by James E. Hughes, Jr. Book on Amazon For Kate’s help, thewillefordgroup.com 770-552-8500 -- Susan’s Website: https://susangunnsolutions.com Books Online
66 minutes | 4 months ago
Leading The Way Into The 2021 Unknown with Katherine Eitel Belt
Opening the new year, Susan is joined with podcast guest Katherine Eitel Belt to talk about being a leader in the midst of all the unknowns of 2021! How do we best apply the leadership lessons learned in 2020 to lead into 2021? Episode Highlights The Lioness Principle Vision Alignment Conversation Transparency with Your Team Purpose of Vision and Values Quotes "Some dentists have been blindsided into leadership roles they were not prepared for, but needed to fill." "Words are SO important in communicating clearly." “Encouragement is a lost word - to pull another person out to be the very best person they can be.” “The Lioness Principle is about how we help people discover that they can be and do more, rather than just give them the answers” “People can’t read your mind. People don’t know what we are about and where we are going and what we are shooting for, trying to build, unless we lay it out for them so clearly and so inspirationally that they want to follow. That they are inspired to follow.” "What we give people through this is an invitation. We aren’t demanding anything. We are inviting them into the future as we see it." “Great leaders have to communicate two things: clarity and inspiration. One without the other is an incomplete communication.” "Authenticity and transparency in a leader is sexy, not weak!” "It is in battle where leaders are born." Links & Resources For Katherine's Help, https://www.lionspeak.net For Susan's help, susangunnsolutions.com 888-994-3167 Nobody Told Me That: Fruitcakes and Fraud with Susan Gunn, CFE https://www.ataleoftwohygienists.com/alldpnepisodes/holiday-edition-fruitcakes-and-fraud-with-susan-gunn-cfe/ -- Susan’s Website: https://susangunnsolutions.com Susan’s Books: https://susangunnsolutions.com/shop/
54 minutes | 5 months ago
Closing Out The Year with Kate Willeford
In this episode, Susan is closing out 2020 the way she started it, with her friend and colleague, Kate Willeford, CPA. Susan and Kate talk about the current information regarding PPP forgiveness, reviewing your finances and steps you need to take to wrap up 2020! Episode Highlights 2020 Recap PPP and EIDL Funding Payroll Tax Implications for PPP Recipients Organizing QuickBooks Keeping Your Finances Clean Changes in Payment Forms and Taxes 2021 Planning Quotes "Little did we know the sky really was falling." "The businesses that were able to survive this closure the best, were those that were able to save emergency cash in prior years." "I think a lot of people had gotten used to spending 110% of what they made." "PPP Funding forgiveness is not something you need to stress over, unless you are selling your practice right away." "Congress just didn't think through the details of how the tax laws work." "We are in the middle of a pandemic - things happen." "You have your ducks in a row because you love the people that will have to clean up the mess in your absence." "I love taking really messy quickbooks and making them clean." "Do not wait until the last minute - this is not the year!" Links & Resources For Kate's help, thewillefordgroup.com 770-552-8500 For Susan's help, susangunnsolutions.com 888-994-3167 -- Susan’s Website: https://susangunnsolutions.com Susan’s Books: https://susangunnsolutions.com/shop/
34 minutes | 5 months ago
Lies Breed Lies
In this episode Susan talks with us about the rationale of those who embezzle. Inspired by two articles Susan read lately, Susan takes a hard look at just a small fraction of the CARES Act fraud cases. We see how lies breed lies, but Susan lets us in on some insider knowledge, and that is honesty can ultimately breed honesty. The choice is in how we lead our lives. Episode Highlights Lies breed lies CARES Act fraud cases Dentistry Today’s Leader in Consulting Quotes “Lying and dishonest acts go hand in hand.” “The more often that person lies, the less often that aversion signal is received by the brain.” “Lies breed lies.” “He was previously charged with fraud, while he was released he was changed with 4 counts of bank robbery.” “Not one dime was used for payroll. As a taxpayer I am pissed - that was my money he stole.” “They received 17 million in PPP funding. He filed 15 fraudulent PPP applications under various businesses that he didn’t own or control, under 8 lenders, for a total of 24 million dollars.” “He was trying to destroy those records by flushing them down the toilet while the investigators searched his home.” “I simply love doing what I do.” “Honesty can breed honesty.” “Lead with integrity.” Links & Resources https://nobodytoldmethat.libsyn.com/holiday-edition-fruitcakes-and-fraud-with-susan-gunn-cfe -- Susan’s Website: https://susangunnsolutions.com Susan’s Books: https://susangunnsolutions.com/shop/
54 minutes | 6 months ago
How To Plan for 2021 Success During A Pandemic with Debbie Castagna.
In this episode, Susan is joined by internationally recognized speaker and consultant, and dear friend, Debbie Castagna, to talk about "How To Plan for 2021 Success During A Pandemic." Debbie and Susan highlight lessons learned from 2020, how practices need to move forward and how to build a viable Annual Plan for the practice in the midst of a pandemic! Episode Highlights Lessons from 2020 Budgeting and overspending Underspending where you should spend Know your numbers Don’t count your chickens before they hatch Quotes “When you have a pandemic thrown in the mix, you look at how you can tighten up the ship financially.” “All of these decisions are so practice dependent, you have to look at the whole picture, not just one expense category.” "Anne Sullivan said, ‘People seldom see the halting and painful steps by which the most insignificant success is achieved.’” “A successful business doesn’t happen by accident. It happens with careful planning and implementation.” “Production goals, smart goals, are based on history.” “The Annual Plan isn’t stored on your desktop. The Annual Plan becomes part of your daily life.” “We have to go after it. We cannot be victims to what the news says.” “Control the things you can control and you cannot control the pandemic.” Links & Resources https://castagnacoaching.coachesconsole.com Debbie@CastagnaCoaching.com -- Susan’s Website: https://susangunnsolutions.com Susan’s Books: https://susangunnsolutions.com/shop/
65 minutes | 6 months ago
Payment For Service - What A Concept!
In this episode Susan is joined by Linda Valencia and Jody Catalanello from Mosaic Management Group to discuss patient collections! Now is the time to implement sound financial organizational systems and procedures into your practice. Episode Highlights Communication skills Financial health within the practice Reports to run Tracking EFT payments Daily billing Patient overpayment Paperwork is crucial Quotes “Money is sensitive.” “You have to be willing to work with a team member and gain the skills, and internal courage.” “Don't ask a question you might not like the answer to.” “Dentists are not in the banking business.” “Discounts for a dental practice reminds me of something from K-Mart.” “Without accurate data you cannot make any decisions.” “I'm working for you as an advocate with the insurance company, but I can make no guarantees.” “Written agreements are a way to test for patient acceptance.” “Inform before you perform… don’t drill, fill and bill." Links & Resources Mosaic Management Group http://www.mosaicmanagementgroup.com Jody@mosaicmanagementgroup.com Linda@mosaicmanagementgroup.com 248-792-2700 (Mosaic Management Office) -- Susan’s Website: https://susangunnsolutions.com Susan’s Books: https://susangunnsolutions.com/shop/
47 minutes | 7 months ago
Get A Grasp Of The Obvious
In this episode, Susan is joined by long time friend and well known colleague, Sandy Pardue of Classic Practice Resources, to talk about hot topics! A consultant for over 25 years, Sandy shares her knowledge and tips with listeners in 5 obvious choices needed to ensure practice stability going forward, through the fall and OUT of 2020! Episode Highlights Covid-19 resurgence 5 obvious choices Quotes “It is really important that the team has confidence and stays positive.” “We are in a relationship business.” “You are either patient focused, or self focused.” “As the leader of the practice if you want your team to follow you, then you need to care for them. Compassion goes a long way.” “Have you implemented a system so you know If there are accounts that are overdue by 30 day, by 60 days?” “If you can wait, do so.” “Business slowed down and I started looking at these reports… and something seems off.” “Patients that are just patients, that are not loyal, they will change offices so fast, and they are not referring.” Links & Resources Sandy Pardue: https://classicpractice.com Sandy's Podcast: Dental Drill Bits (iTunes, Google, Stitcher, etc) Susan’s Website: https://susangunnsolutions.com Susan’s Books: https://susangunnsolutions.com/shop/
33 minutes | 7 months ago
Following Your Passion To Build A Viable Business
In this episode, Susan shares with us heartwarming stories of her colleague and dear friend, Sally McKenzie, who passed suddenly September 1. Sally was an incredible business woman who provided an abundance of wisdom, guidance and grace for over 50 years to the dental industry and beyond. Following her passion was the key to her success. "Stress divided can be handled together." Episode Highlights 2020 has been a year like no other “Gushy” stories Sally would hate Basic 3 step business model Take-aways from Sally Links & Resources Susan’s Website: https://susangunnsolutions.com Susan’s Books: https://susangunnsolutions.com/shop/ Resources from Sally practicemanagementlearning.com https://www.thedentistsnetwork.net/ https://www.mckenziemgmt.com/ Running a Practice During a Pandemic with Sally McKenzie of McKenzie Management: Dentistry Uncensored with Howard Farran
55 minutes | 8 months ago
Not All Banks Are Created Equally!
In recent months, Susan has discovered many banks not offering standard digital services: accessibility to account statements, check/deposit detail, download capability, etc.. There is much to be learned about commercial banking, which in spite of digital access, still needs to be relationship bound. Katie Carlson, Relationship Manager from Frost Bank, joins Susan to discuss what is important in your banking relationship, as well as the importance of maintaining financial accounts for great credit ratings and what banks do to protect depositors against fraud. Another must listen to podcast from Susan. Next podcast season begins November 1 with an exciting lineup of guests! Electronic Deposit Insurance Estimator (EDIE) - https://edie.fdic.gov/ Katie Carlson - Vice President, Frost Commercial Banking firstname.lastname@example.org Susan Gunn - www.SusanGunnSolutions.com
12 minutes | 8 months ago
Assuming Payroll Tax Deferral Liability?
Are you thinking of implementing the payroll tax deferrals in your business? You will want to listen to this quick up-to-date podcast with insights into the Payroll Tax Deferral basics. Read about The Executive Order here. Read about the IRS Guidelines here.
53 minutes | 9 months ago
Thinking Outside The Box
Susan believes businesses grow by evaluating what has made other businesses successful. This episode gives insight to Jazzy Jems, a successful boutique business owned by Entrepreneur Teenya Blanchard. Listeners will grab true "jems" in learning how this business has evolved through some major business hurdles, even losing power while recording a podcast! For more about Jazzy Jems Online Store or follow on Facebook. You will not be disappointed!
59 minutes | 9 months ago
Do You Have A Little Stress In Your Life Right Now???
If you have not had a little stress in your life this year, you have lived under a rock! Life Change Units (LCUs) have never been higher in our lives but what does this mean? Then add conflicts with each other. Listen to Susan's guest, Denise Ciardello of Global Team Solutions, as they explore solutions. Conflict cannot be ignored. Most often, it worsens. If you are feeling a little stress in addition to conflict, this is an episode you will not want to miss. For the Conflict Resolutions worksheet, email Info@GTSGurus.com. Holmes and Rahe Stress Scale Denise Ciardello Susan Gunn
33 minutes | 9 months ago
Choosing To Embezzle: What Were They Thinking?
This is a difficult conversation to have but you need to hear it. If you own a practice for 30 years, SOMEONE that you trust will embezzle from you. To think otherwise is negligent. Not implementing valuable systems will be the compost an embezzler needs to cultivate fertile embezzlement grounds. Embezzlers can grow in those conditions and what they produce will be high yield. Three relevant observations from the American Dental Association Council of Dental Practices Survey on Employee Theft in the Dental Practice and three obvious measures to put into place. Susan Gunn: SusanGunnSolutions.com or 888-994-3167 Janice Janssen: GTSGurus.com or 844-664-4487
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