Listen Now

Technology and software companies employ a wide variety of specialists, from software engineers to technical writers to user experience designers. Increasingly, though, that roster also includes anthropologists. In this episode of the New Relic Modern Software Podcast, hosts Fredric Paul and Tori Wieldt welcome Ali Colleen Neff, PhD, a trained anthropologist and user experience researcher on New Relic's product team. She left academia and brought her skills to tech because she likes to, in her words, “watch hackers hack in their native habitats.” Her goal? To gather useful data about how New Relic users work, and then use that data to “build products that can help our customers resolve their incidents more quickly.” We talk with Dr. Neff about how she uses her anthropology and media background to better understand how people engage with technology and how non-anthropologists can better understand the ways users engage with their products.

For this episode, we're proud to welcome New Relic Chief Revenue Officer Erica Schultz, who leads New Relic’s go-to-market functions, including marketing, sales, alliances, customer success, and services. Erica has more than 20 years of experience in software and SaaS sales, and she shares her unique perspective on what's on the minds of New Relic customers, offers a peek inside the New Relic vision and mission, and offers the inside scoop on what makes New Relic unique. Plus, she reveals on what—and who—inspires her! Want to read a complete transcript of the podcast, go to https://blog.newrelic.com/?p=47837

On the latest episode of the New Relic Modern Software Podcast, we welcome Java guru Ben Evans—who recently joined New Relic’s European Development Center in sunny Barcelona, Spain—to take a close look at the current state of the world’s most popular programming language, New Relic’s support of Java and open source, optimizing Java in a microservices world, Java anti-patterns, and much, much more. Ben is a Java Champion, three-time JavaOne Rock Star speaker and, a prolific author of Java books, including The Well-Grounded Java Developer, and co-author of Optimizing Java and the new edition of Java in A Nutshell. He spent six years as a member of the Java Community Process Executive Committee (aka the JCPC) helping define standards for the Java ecosystem. Leading Ben’s interview is Modern Software Podcast co-host Tori Wieldt, a Java expert in her own right, who managed Oracle’s Java community for five years. You can read an edited transcript of the entire podcast on the New Relic Blog: https://blog.newrelic.com/engineering/java-ben-evans-modern-software-podcast/

Everything you always wanted to know about microservices, with VoxGig CEO and “Tao of Microservices” author Richard Rodger and New Relic’s Sean Carpenter. We delve deep into questions like: What is a microservices architecture? What are the best use cases for microservices? How do you monitor them? What’s the trade-off between flexibility and complexity? How can microservices help future-proof you against changes in your business needs? We even look into the cultural implications of microservices!

Steve Henry, vice president / head of engineering for mar-tech leader ScribbleLive, shares insights on spreading application performance and business data to the C-suite and turning engineering into a thought leader.

If security is warfare, the good guys don't seem to winning. Esteban Gutierrez, New Relic's Director of Information Security, has a better metaphor: security as nurturance. Hear Esteban discuss his innovative approach to information security with Fredric Paul, New Relic's Editor-in-Chief, and New Relic developer evangelist Tori Wieldt.

When it comes to software development, speed is the critical ingredient for success. If you plan for speed carefully enough, cost and quality will come along for the ride. So says Mirco Hering, a managing director of Accenture's Agile and DevOps practice. And that's just one of the enterprise DevOps insights Mirco shares with New Relic hosts Tori Wieldt and Fredric Paul in the latest episode of the New Relic Modern Software Podcast.

Tandem Bank CTO Paul Clark talks “challenger banks,” Agile, cloud and DevOps, digital customer experience, and AI vs. blockchain.

The concept of “serverless” is on the minds of many developers and operations teams these days. The technology is definitely hot, but is serverless really ready for prime time in production environments? To find out, your co-hosts Fredric Paul and Tori Wieldt invited a pair of New Relic experts, Senior Director of Strategic Architecture Lee Atchison and Developer Advocate Clay Smith, to debate the issue in the latest episode of the New Relic Modern Software Podcast.

We welcome New Relic's Rob Peterson to discuss how software and infrastructure monitoring can go beyond the IT department to save money and boost revenue on the corporate bottom line. With your hosts Fredric Paul and Tori Wieldt.

Conway’s Law. The relationship between Agile and DevOps. Autonomy vs. alignment. Inversion of control. The false promise of “loose Agile.” The difficulty of assessing team health. The critical role of change management. Why you don’t want to buy a “box of Agile.” The surprising influence of physical architecture on team productivity. The importance of flowers. These are just some of the important topics that New Relic Developer Evangelist Tori Wieldt, and I discuss with Brent Miller, a principal engineer and architect in New Relic's Portland engineering headquarters in the latest episode of the New Relic Modern Software Podcast.

If you still think multi-cloud is all about deliberately choosing several cloud providers to avoid vendor lock-in, you may be missing the point. That’s just one key takeaway from the latest episode of the New Relic Modern Software Podcast, as we welcome New Relic's Lee Atchison and Aaron Newcomb to delve into the complex world of running—and monitoring—applications and infrastructure in multi-cloud environments.

Stephen Weinberg, director of site reliability engineering (SRE) at investment research firm Morningstar, shares the successes and challenges of building an SRE practice in the financial services industry—including the essential role of monitoring.

Rob Gindes, Manager of Site Reliability Engineering at media giant Gannett, plays buzzword bingo, talks cultural alignment, and rolls out major new technology on election night.

In the inaugural episode of 2018, New Relic's Fredric Paul & Tori Wieldt are joined by Lee Atchison, New Relic Senior Director of Strategic Architecture, to discuss the hot-button issue of SaaS security. Specifically, the heretical idea that your precious data may actually be safer with a Software-as-a-Service provider in the cloud than in your own data center.

RedMonk Principal Analyst Stephen O’Grady joins New Relic’s own Fredric Paul, Abner Germanow, and James Nguyen to discuss what goes into delivering a great customer experience, including the importance of performance. And the Modern Software Podcast Crew tackles cloud reliability, AI in the cloud, and the impact of security and privacy concerns on the software industry.

DevOps guru Gene Kim joins us to discuss the state of DevOps in 2017 and his latest book: The DevOps Handbook. Plus the Modern Software Podcast crew returns to share their predictions for the top software trends of 2017, and their take on doing DevOps now.

The New Relic Modern Software Podcast crew discusses the newest developments in mobile, the Docker open source fork controversy, and details about our upcoming FutureStack16 conference in San Francisco. Plus Amazon Web Services Solutions Architects Scott Ward and Dave Rocamora stop by to discuss AWS GameDay, a fun and clever simulation designed to teach participants real-world AWS skills.

The New Relic podcast crew discusses how the rise of augmented reality affects developers, debates the challenges of SPAs, and looks back at beloved but departed technologies. Plus authorJurgen Appelo, and New Relic's own Rebecca Campbell and Jonathan Karon share tips on how to keep software engineers happy and productive.

The New Relic podcast crew talks mobile in the age of falling iPhone sales and rising Facebook mobile ads, is Minecraft the perfect way to learn programming, and the Harvard Business Review on" every company is a software company." Plus we welcome BloomThat's Kevin Klein to share how the flower delivery service relies on New Relic to scale up for its biggest day of the year. With a coupon code for Mother's Day flowers!