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Managing to Make a Difference
58 minutes | Mar 8, 2018
Don't Wait Another Day to Express Your Gratitude
Have you taken the time to tell someone you care for them? What about your employees? The whole purpose in writing “Managing to Make a Difference” was to help managers discover and develop strategies, tactics and techniques that empower you to change the lives of you employees. And many of the ideas we have provided you will help you change people’s lives. In our final episode, we bring these concepts full circle by sitting down with Dr. Maribel Cruz to discuss the importance of expressing gratitude to the people who have made a significant, positive difference in your life.
57 minutes | Mar 1, 2018
Manage to Make a Difference
Managing to Make a Difference takes time, effort and talent from each manager. Over the past several months, the team has explored the seven keys ways to achieve just that – Making a Difference in the lives of their employees each day. Topics included Cultivating Positive Relationships, Accelerating People’s Growth, Maximizing Engagement and Motivation, Building Extraordinary Teams, Shaping Your Culture, Embracing Change and Investing in Your Own Growth. So how do these all tie together? Join Larry Sternberg and Kim Turnage for “Managing to Make a Difference” as they look back at the past year and tie all the lessons you learned into one final action step.
57 minutes | Feb 22, 2018
Honoring the Value of a Great Mentor
How do you find a mentor? Finding a mentor is a lot like developing a friendship. Before beginning the search, you need to know what type of relationship you are seeking and the type of person who would be a good fit as your mentor. That is why it is important to participate in different professional and community organizations, as it greatly increases your chance of meeting the perfect mentor. But you also need to know that you might have to make the first move in initiating a partnership. Once you have a mentor, how do you become a better mentee? To begin, you should clarify the expectations of the relationship, listen to your mentor and take their advice, and most importantly, express appreciation by honoring their value and the time they give you. Join Larry Sternberg and Kim Turnage for “Managing to Make a Difference” as they explore the important world of mentorships and answer these key questions.
57 minutes | Feb 15, 2018
Hire Your Own Replacement
Investing time and energy in your own development will most certainly help accelerate your personal career growth. And as you grow and move up within your organization, there will be new people who take your place. It is much easier to move on and up within your career if you have someone on your team who can make a smooth transition into your previous role. That is why it is so important to select people to your team who have the potential to be in your current role someday. There is nothing wrong with selecting someone who does not necessarily have the desire or potential to one day be promoted, but it is important that you hire and invest in a few individuals who truly have potential for management.
56 minutes | Feb 1, 2018
Be Your Own Change Agent
“Organizations and managers should be intentional and aggressive about creating a culture in which people feel valued, significant and fulfilled, a culture in which people truly look forward to going to work.” But what happens if you feel trapped in your job rather than happy to be there? The best thing you can do is to change something. Change aspects of your current role or start looking outside of your organization. If neither of those are an option, change your thinking. In this week’s episode of “Managing to Make a Difference,” Larry Sternberg explores actions you can take today to become your own change agent, whether that be in your current job or perhaps a new job.
56 minutes | Jan 25, 2018
Newly Promoted? Take Charge.
Have you just recently been promoted to a managerial role? We are certain that you are excited to finally see your professional growth explode, but you are also likely anxious and unsure of what comes next. After all, managing former peers presents a unique challenge. A good manager can improve day-to-day lives for their team members, and if you manage with excellence, any doubters will join the rest of the team and support you in your new role. In this week’s episode of “Managing to Make a Difference,” we will be discussing key ways – acting with confidence, holding people accountable, keeping an open door and open mind, helping people grow – you can maximize your success in your new role.
56 minutes | Jan 18, 2018
Bryan Williams on BW Leadership Academy
Leadership coach and author, Bryan Williams, joins Larry Sternberg and Kim Turnage to discuss his insights from the book, “Managing to Make a Difference” as well as his upcoming BW Leadership Academy. The academy itself offers an unique experience for mid-level managers and individuals moving toward senior management to come together and focus solely on themselves as leader and their own development. As a partner of Talent Plus, each participant in the BW Leadership Academy will receive a Talent Plus Inventory, identifying their top five talents, a customized leadership action plan, and will be assigned a certified leadership coach who will partner with them before, during and after the event. Learn more about the management techniques imperative to deliver world-class service and manage great teams thorough the eyes of guest Brian Williams alongside Larry and Kim this week on “Managing to Make a Difference.”
57 minutes | Jan 4, 2018
Spending More Time on Your 20 Percent
In this week’s episode of Managing to Make a Difference, Larry Sternberg and Dr. Kim Turnage discuss why you should spend more time on your 20%. This idea comes from the 80/20 rule, which essentially states that 20% of your efforts account for 80% of your results. Time management is not necessarily about doing several things at once, but rather spending your time on the things that make the biggest impact. As discussed before, playing to one’s strengths will provide you the biggest return on your investment. Therefore, if you spend 20% of your effort doing things you are good at and enjoy, you will have the biggest potential for growth. This can be applied not only to yourself, but to your team members. Make sure to tune in to learn more!
55 minutes | Dec 28, 2017
Invest in Your Own Growth
In this week's episode of Managing to Make a Difference, co-hosts Larry Sternberg and Dr, Kim Turnage will discuss the importance of all individuals investing in their own growth. Join us to explore defining what success means to you and strategies behind the why of investing in your own personal growth and the importance of establishing relationships that will help you to grow and accomplish your own goals.
57 minutes | Dec 21, 2017
Taking Action with Your Employees
Legacy employees have been loyal, hardworking and ambassadors of your company for a long time, but your business is changing in ways that are not always favorable for them. They have truly helped your organization succeed, but they are simply no longer a fit for your organization. What do you do? The same could be said for employees who are simply not interested in changing with the times. You do not have time to coach individuals resistant to change when a situation requires rapid determination; therefore, difficult decisions need to be made and jobs possibly eliminated. How do you handle these situations? In this week’s episode of “Managing to Make a Difference,” Larry Sternberg and Kim Turnage discuss legacy employees and employees who are actively blocking change.
55 minutes | Dec 14, 2017
Prepare for the Unknowable Future and Over Communicate
Over communicate and listen. These are key traits for any manager to have, but they are especially important during a time of transition; transitions such as re-organization, layoffs, new management, etc. Ultimately, it can be the difference between your employees feeling good about the impending change or breeding negativity. Part of that comes in preparing for the unknown. After all, many of tomorrow’s most important opportunities and threats are unpredictable. Something you may not have yet thought of or currently does not exist could change your entire organization in ways you cannot imagine. In this week’s episode of Managing to Make a Difference, Kim Turnage and Larry Sternberg discuss the importance of being tolerant during times of great change and offer insights into how best to navigate tough transitions in the workplace.
57 minutes | Dec 7, 2017
Manage to Make a Difference
In this day and age, the pace of change is accelerating, and major disruptions are commonplace. There are some management principles, however, that have not changed. From Millennials to Baby Boomers, employees of all generations want to know you genuinely care about them, that they are making a difference in the world, that you seek their greatest good and that they are significant as human beings. We have spent the first half of this year discussing techniques to empower managers to do a review on what really matters – Making a Difference in the Lives of Your Employees.
55 minutes | Nov 30, 2017
Embracing Change and Gaining Buy In
Change is a constant and it is inevitable. It will always involve risk and there will be people who fear the unknown. It is your job as a manager to encourage your employees to be courageous in moving forward regardless of fear because the reality is that the future is always unknown. That’s why it is key that you instill hope in times of great change. It is also just as important that when employees who approach you with a new idea, you see it as a learning moment and that you sit down with them and have a discussion, rather than simply shutting them down. Finally, accept the fact that you will never gain 100% buy in from your team or the company. Accept that big change brings about a sense of loss, acknowledge that there will be questions you cannot answer and be willing to discuss fears and concerns publicly. In this week’s episode of “Managing to Make a Difference,” Larry and Kim discuss the best ways to navigate change in your organization and how best to drive innovation.
57 minutes | Nov 16, 2017
Positive Conversational Behavior
Here’s a straight to the point fact of life: rumors, hearsay and gossip damage your culture. Everyone knows this is true, and yet the cycle perpetuates. That is why it is important that as a manger you do not condone or participate in this behavior. Stirring the rumor mill is a lot like the telephone game; by the time the story gets to you, it has been completely distorted and has lost any basis of truth that it may have had. So, what are you going to do about it? After all, rumors and gossip are inevitable and impossible to eliminate. The best way to have it end with you is to stop the cycle: DON'T SHARE IT! Another key piece of advice to keep in mind is to always speak positively about those note present. It’s quite simple really, “if you don't have anything nice to say, don't say anything at all.” This will enhance your moral authority, build trust and improve your culture. Learn more on rumors and gossip, and how you can help put an end to it in this week's episode.
56 minutes | Nov 9, 2017
Rise Above the Politics
Every organization has politics, but every organization is different, so politics may play a greater or lesser role in your company. However, it is inevitable that, due to politics, some people will be favored with power, influence and rewards they did not earn. That is how it is. Politics are a fact of life, so it’s time to accept it and deal with it. There are two options around how best to deal with workplace politics. Option one, you can make the choice to devote your time to politics to gain power. Option two, you can rise above the politics and devote your time to creating value for yourself, your employees and your organization. In this week’s episode of “Managing to Make a Difference,” Larry Sternberg and Kim Turnage will offer you seven principles to ensure you can rise above the politics. After all, it is not wise to ignore the political implication of your decisions, but you don’t have to let company politics dictate those decisions.
58 minutes | Nov 2, 2017
Exert Moral Authority
As a manager, you are responsible for building a culture in which people are encouraged to become the best versions of themselves, and there are a number of ways to accomplish this feat. You can recognize and reward exemplary behavior or punish unacceptable behavior, as we addressed in recent episodes, but the most impactful strategy is though moral authority. But what is moral authority? Moral authority is a lot of things that all boil down to becoming the kind of person, the kind of manager, people want to emulate. In this week’s episode of “Managing to Make a Difference,” Larry Sternberg and Kim Turnage explore moral authority and how to exert it in the workplace to transform your culture.
56 minutes | Oct 26, 2017
Address Poor Performance and Bad Behavior
You want your employees to have fun at work, but they also have a job to do, and as a manager, it your responsibility balance workplace fun with a focus on performance. Top-performing employees thrive in a culture that have set expectations and an environment in which employees are held accountable. Therefore, the more clarity you can bring to the expectation you set the easier it is for all your employees. Ideally there are specific metrics attached to the expectation so you can hold your employees accountable for meeting them and provide recognition when they do. Recognize that top performers expect you to both reward your employees who meet and exceed your standards, and address poor performance with people who fail to meet those same expectations. This week’s episode is focused on addressing those employees who fail to meet your expectations, do not meet their goals and/or exhibit bad behavior.
57 minutes | Oct 19, 2017
Emotionally Rehire People and Celebrate Successes
Emotionally rehiring your employees is as simple but powerful way to provide positive feedback. It can be as easy as telling someone why you are thankful to have them on your team. And if you make this simple practice a common part of your culture, you will increase appreciation, build loyalty and enhance engagement. It can be done verbally or in writing, and at most will take just a few minutes of your time. Most importantly, it will create a tangible, permanent token of your appreciation. In addition to one-on-one recognition it is equally as importantly to incorporate recognition into group celebrations. Building a celebratory culture increases motivation and engagement, enhances relationships and translates directly into improved productivity. Celebrations should occur as chronologically close to the events as possible. In this week’s episode of Larry Sternberg and Kim Turnage discuss why a tiny investment of effort can deliver enormous returns over time.
57 minutes | Oct 12, 2017
Shape a Culture of Recognition and Appreciation
Why is it that in an effort to improve performance, instances of criticism are more prevalent than instances of positive feedback? Providing constructive, positive feedback is truly what brings about the greatest change, not just of individuals, but for the organization as a whole. Therefore, as managers, you have to do more than criticize. You have to actually help. If you cannot offer any coaching, ideas, resources or other forms of meaningful help to those in whom you are disappointed, then you should quit criticizing them for not improving. In this week’s episode of “Managing to Make a Difference,” Larry Sternberg and Kim Turnage will offer you insights into the importance of positive recognition. After all, due to the wiring in our brains, we have to be more intentional in helping our people acknowledge and celebrating successes.
55 minutes | Oct 5, 2017
The Great Takeoff Day
As a manager, you play a key role in onboarding your new employees. It’s important that you welcome and integrate your new employees in a thoughtful and intentional way, while maintaining the importance of cultivating relationships as your number one priority. Having a formal onboarding process can also serve a fun and welcoming team-building activity for the new employee as well as your existing staff members. That is what today’s episode of “Managing to Make a Difference” is all about. How do you create a memorable experience for your employees on their first day? Larry Sternberg and Kim Turnage offer their insights along with Talent Plus’ Talent Acquisition Lead, Kyle Bruss.
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