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HBS Managing the Future of Work
32 minutes | Sep 28, 2022
SAP's Sabine Bendiek on workforce strategy
As businesses struggle with post-Covid workplace models, supply chain snags, and the increasing demand for digital skills, workforce strategy is more crucial than ever. SAP Chief People and Operating Officer and Labor Relations Director, Sabine Bendiek, on talent acquisition, reskilling, hybrid and flexible work models, diversity and inclusion, ESG goals, and training the next wave of leadership.
30 minutes | Sep 14, 2022
Packaging skills: FedEx Services’ flexible work strategy
The pandemic and supply chain crisis are reshaping the package delivery business. What are the staffing implications and what does it mean for the logistics of work? Mike Lauderdale, VP of Human Resources at FedEx Services, on hybrid work, emerging skills, and ESG commitments.
41 minutes | Aug 31, 2022
Credly's Jonathan Finkelstein on the evolving language of skills
As work is recast in terms of skills and credentials, is the labor market awash in too much information? Credly's founder and CEO argues that more detail--verified and expressed in a standard taxonomy--can benefit both workers and employers.
32 minutes | Aug 17, 2022
Rolls-Royce: Re-engineering work while retaining institutional knowledge
As it adapts to a changing talent landscape, Rolls-Royce is experimenting with new modes of hiring, training, and managing while working to safeguard a century of accumulated wisdom. HR leader Summer Smith explains the strategy, from reimagining the office to embracing diversity and prioritizing mental health.
34 minutes | Aug 3, 2022
Working poor to upwardly mobile: Merit America’s formula for change
What does it take to move the needle on inequality and promote economic mobility? To help workers stuck in low-wage jobs, build career programs around their economic and social realities and focus on in-demand skills. Connor Diemand-Yauman and Rebecca Taber Staehelin, co-CEOs of nonprofit Merit America, explain how targeted, affordable and flexible training, buttressed by one-on-one coaching and other supports, can boost incomes and career prospects.
33 minutes | Jul 20, 2022
MOOC to graduate degree: What the 2U, edX merger means for higher ed and skills building
Edtech firm 2U's acquisition of edX, the Harvard-MIT nonprofit education venture, has the potential to advance online higher-ed and broaden access. But there are many moving parts and interested parties. 2U co-founder and CEO, Chip Paucek, makes the case for the super platform formed by the merger.
34 minutes | Jul 6, 2022
Can we automate our way to better decision making?
The pandemic has forced organizational change and spurred the development of new business models. It’s also prompted workers and the public to reexamine their relationships with businesses. Juergen Lindner, Oracle SVP of Global Marketing, discusses the workforce and skills implications of doing business in the cloud and how automation could help advance environmental, social, and governance (ESG) initiatives.
35 minutes | Jun 22, 2022
Reshma Saujani on recoding work for gender equity
If it’s cool for girls to code, why aren’t more women working in technology? And why are working mothers in all sectors finding it difficult to establish and maintain careers? Reshma Saujani, founder of Girls Who Code and Marshall Plan for Moms, shares her formula for structural change.
29 minutes | Jun 8, 2022
Dropbox founder Drew Houston on streamlining the digital workspace
Is work-life balance possible when you’re always connected? The pandemic has forced advances in the digital underpinnings of remote and hybrid work. Dropbox has added apps and organizational advice to its ubiquitous cloud storage. Founder and CEO Drew Houston on the firm’s virtual-first strategy and his vision for an AI-powered, uncluttered digital workplace.
31 minutes | May 26, 2022
Wholesale upskilling: Walmart’s workforce value proposition
Businesses are getting strategic about skills building, focusing on what they and their employees need to reach their respective goals. As the largest private employer in the U.S., Walmart is looking to influence the direction of education and training, from basic skills through post-secondary credentials. Joe Fuller welcomes Lorraine Stomski, Walmart's Senior Vice President of Enterprise Leadership and Learning.
27 minutes | May 11, 2022
Virtually present: Meta’s vision for the hybrid workplace
The pandemic has forced businesses to reassess how, where, and when work gets done. The competition to provision this transformation is intense. Facebook parent Meta is looking to bridge the community experience of social media and the collaborative aspects of work via familiar interfaces and new, virtual experiences. Christine Trodella joins Bill Kerr.
34 minutes | May 4, 2022
Can Handshake’s endless college job fair democratize employment?
The pandemic has underscored the value of distance learning and remote work and bolstered the case for virtualizing the college-to-career connection. Over the past decade, Handshake has established itself as the dominant jobs network and recruiting platform. Co-founder and CEO Garrett Lord explains how taking the campus out of the equation levels the playing field.
33 minutes | Apr 27, 2022
Building back a better supported federal workforce
Government work has gotten a bad rap of late, even as it’s arguably more essential than ever. Can a labor-friendly administration jump-start the modernization and rejuvenation of the federal workforce? Kiran Ahuja, Director of the U.S. Office of Personnel Management, discusses the agency’s post-Covid strategy and its initiatives on diversity, accessibility, pay equity, and collective bargaining.
34 minutes | Apr 13, 2022
Micha Kaufman on the new terms of the talent bargain
The pandemic took remote work mainstream. This gave a boost to online platforms for freelance professionals and highly skilled workers. Micha Kaufman, founder and CEO of Fiverr, explains how businesses have gotten better at leveraging this talent, how freelancers have are finding new opportunities, and what policies can help support this model.
28 minutes | Mar 30, 2022
Working with software robots
How far up the white-collar value chain is automation pushing and what's the optimal mix of human and machine intelligence? Bill Kerr interviews Daniel Dines, co-founder and CEO of robotic process automation (RPA) giant UiPath.
26 minutes | Mar 9, 2022
Iron Mountain's hybrid workforce transformation
How do you manage a digital transformation while steering a heavily frontline business through a pandemic? Iron Mountain CHRO Edward Greene explains how the 70-year-old records management company is developing talent internally and staffing up to enter new markets.
31 minutes | Feb 23, 2022
MFW research: Rethinking low-wage work
What's the business case for upgrading low-wage, high-turnover jobs? Joe Fuller joins his Managing the Future of Work co-chair and podcast co-host, Bill Kerr, to unpack the project's recent report, Building From the Bottom Up.
26 minutes | Feb 9, 2022
Goodwill’s Steve Preston on how to upcycle career prospects
Goodwill Industries International may be synonymous with thrifting but the 120-year-old nonprofit is a major provider of workforce development and skills training. President and CEO, Steve Preston, explains the international organization’s mission, how it works with employers and partners to bolster opportunity for underserverd individuals, and how it’s keeping physical and virtual doors open through the pandemic.
33 minutes | Jan 26, 2022
Josh Bersin on why CHROs are at the center of the action
HR is reinventing itself on the fly and under increasing pressure. HR expert Josh Bersin explains how the field is adapting to play a more varied and strategic role amid economic, technological, demographic, and cultural change.
31 minutes | Jan 12, 2022
Contingent to career: Kelly Services’ Peter Quigley on reinventing work and creating good jobs
In its 75 years, Kelly Services has gone from temp agency to skills broker, outsourcing firm, workforce development provider, and source of labor market research. CEO Peter Quigley discusses how employers and workers are approaching contingent work, Covid-19’s role in driving innovation and flexibility, “hidden workers” and what’s behind the Great Resignation.
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