Cultivating Transparency and Authenticity in a Virtual Workplace with Jim Dawson, President of Heidolph North America.
Jim Dawson is the President of Heidolph North America. Heidolph is a leader in the production of premium laboratory equipment for the scientific research industry in more than 100 countries worldwide. At Heidolph North America, Jim and his team provide dedicated customer service, shipping logistics, technical support, and sales management to the US and Canadian laboratory market. Prior to joining Heidolph North America, Jim was the Executive Director for Brinkmann Instruments. He received his MBA in Finance from Indiana Wesleyan University and his BS in Chemical Engineering from The Ohio State University. In this episode… How has your team navigated the switch to virtual work over the past year? Do your customers trust you—and do you trust them? Can they rely on you to show up with authenticity and cultivate a healthy culture in 2021 and beyond? If 2020 has taught us anything, it is that the ability to pivot in an uncertain situation is an essential skill for leaders and employees alike. After navigating the many challenges of the past year, Jim Dawson, the President of Heidolph North America, has discovered the secret to maintaining culture while growing a business in 2021: transparency. By staying transparent with his clients and employees, Jim has built a stronger team and company going into the new year. In this week's episode of Level Up, host Nick Araco sits down with Jim Dawson, the President of Heidolph North America, to discuss how to cultivate a healthy work/life balance, open communication, and transparency in a virtual workplace. Jim reveals how he marries innovation and engineering in his business processes and shares his strategies for promoting wellness in his company. Stay tuned.