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Leaps and Bounds
38 minutes | 6 days ago
The Marketing Mixing Bowl | Our Conversation with Vicki Kiger
In this episode, we’ll learn about the winning strategies Vicki and the team at Exterior Source have implemented, what they’re doing to reach today’s consumers, and the changes she sees coming in the future. We’ll also discuss her unique background, the lessons she learned along the way, and how she became one of the first advertisers on a little-known company, HGTV.
42 minutes | 20 days ago
Insurance Restoration in The Sunshine State | A Deep Dive with Jonathan Dorosh
In this episode, we’ll explore the unique world of insurance restoration in Florida. From the strict requirements and processes to the diverse landscape, Jonathan Dorosh will break down why he compares Florida to Narnia. We’ll also discuss his secret to branding, the challenges he foresees, and how he retains the area’s top talent.
37 minutes | a month ago
One Home at a Time | A Conversation with Robert Whipple of Southern Painting
Mr. Whipple didn’t grow up or aspire to be a painter, instead, he used a carefully calculated method for evaluating potential opportunities that led him to his current position as Vice President of Operations and Training at one of the leading painting companies in the nation, Southern Painting. In this episode, we’ll discuss what that method is, the 3 biggest mistakes people make, and his outlook for the industry.
37 minutes | 2 months ago
A Winning Formula with Peter DeVellis of Rite Window
On this episode, you’ll learn what’s made Peter and the team at Rite Window so successful. From hiring the right people to creating the perfect customer experience, Peter details the lessons he learned and shares the advice he has for others. We’ll also discuss his vision for the future, why communication is key, and the importance of having the right systems and processes in place.
41 minutes | 2 months ago
Effective Sales Leadership | A Conversation with Chadd Castrilli
In this episode, Tom sits down with Chadd Castrilli, Sales Manager at Nu Look Home Design to discuss his success and the lessons he’s learned over the last 15 years. From knocking on doors to establishing new offices, to the stark reality that he needed to be back in the field, Chadd shares his start in the industry and opens up about the effects of the pandemic. We’ll also discuss best practices for in-home selling, his thoughts on being a selling sales manager, and the best method for training sales reps.
42 minutes | 3 months ago
What’s in a Brand | A Conversation with Chuck Allen, GM at Rio Blanco Roofing
Chuck and I first crossed paths over 10 years ago when I purchased materials from his small, new distribution outlet in Charlotte, NC. Today, Chuck continues to blaze a trail as he has taken a fledgling business and pumped new life into it. On this episode, we’ll explore what it takes to bring a business to life, the power of branding, and some of the unique ways Chuck looks to stay ahead of his competition.
36 minutes | 3 months ago
The Technology Essentials | A Conversation With Tim Keefer of Owens Corning
With a deep-rooted history in IT, Tim Keefer, Digital Marketing Leader at Owens Corning, takes us through a typical tech stack and the essential pieces that every contractor needs. We’ll also discuss his digital philosophy, how to get key buy-in, and where Tim sees technology going in the future.
32 minutes | 4 months ago
From Start-Up To Over $9MM in 9 Months | Our conversation with Dustin Rees
Dustin started Gladiator Roofing and Restoration in March of 2020. By year's end, they had over $9MM in revenue! His secret? Hire great people, be true to your word and provide the best possible experience. We’ll discuss his start in the industry, what led him to start his own business and take a step-by-step look at the insurance restoration sales process. We’ll also get more context around the trending hashtag #roofwarz, why he was served a cease and desist, and his thoughts on the future of the industry.
40 minutes | 4 months ago
Mindset, Strategy and Coaching | A Conversation with Kyle Hoffman, Owner of Roofing & More
Philanthropist, coach and author, Kyle Hoffman, owner of Roofing & More drops by the show to talk about how his company continues to make the home improvement experience enjoyable for their customers. Founding Roofing & More in 1993, Hoffman’s mission was to re-invent new ways and ideas to serve their customers better, to improve the lives of their employees and to give back to the community. He also talks about his early start in roofing and the passion he has for helping others.
31 minutes | 5 months ago
An Inside Look at Consumer Financing with Brad Cobaugh of West Shore Home
When thinking about the purchasing process, there is usually a monthly payment associated with it. And when taking that step to purchase, most times, people look for affordable ways to obtain what they want. For Brad Cobaugh, Consumer Finance Manager at West Shore Home, he’s dedicated his career to asking the question, “Why should home improvement be any different?” Brad joins the show to discuss his experience across multiple industries and how that’s assisted his philosophy at West Shore. Brad outlines the value of homeowner financing, the criteria to evaluate lenders and key metrics he reviews to measure success.
42 minutes | 6 months ago
Jumping in with Both Arms | A conversation with Charles Antis, Founder and CEO of Antis Roofing & Waterproofing
Charles Antis, Founder and CEO of Antis Roofing & Waterproofing, is a well-respected, widely-known roofing expert, entrepreneur and humanitarian who has become a trusted name in the roofing industry. His passion for being a “cheerleader for good” has helped position himself as an inspirational business leader, championing social-corporate responsibilities. He joins Tom to talk about the company’s positioning as a shepherd in the community, keeping families safe and dry for over 30 years, his first sales job that changed his life for the better, and how that situation got him into the roofing industry and why solving leaks left him feeling much more accomplished than tearing off roofs. Charles also explains the giving experience and how it plays into the meaning behind the belief model of “doing well by doing good.”
37 minutes | 6 months ago
Customer Obsessed | A Conversation with Martin Pettigrew, Owner of Monarch Roofing
Tom is joined by Martin Pettigrew, owner of Monarch Roofing. Martin discusses why the organization is on a mission to take the “con” out of contracting. Learn the story behind the positive culture Martin has created, their obsession with helping homeowners and the communities they live in and how turning words into actions has translated into success as they continue outworking the competition.
38 minutes | 6 months ago
Technology, Data, and Branding | The story of Cochran Exteriors with Ross Cochran
Tom welcomes Ross Cochran to the show to discuss how he got Cochran Exteriors started with his father over a decade ago in Indianapolis, Indiana and how the business has boomed to a profit of around $20 million annually. Ross explains the two contributing factors for why the organization has been so successful, the biggest challenges he’s overcome, how he’s used his marketing background to build a solid foundation for their brand and how they continue to exceed customer expectations with a top-notch sales presentation.
38 minutes | 7 months ago
Exceeding Expectations | A Conversation with Jessica Judd, GM at Bone Dry Roofing
Jessica Judd, General Manager of Bone Dry Roofing West joins Tom for a chat about growing up in the roofing industry and shares what she learned along the way. With a plan to continue building upon what her Dad created 30 years ago, Jessica headed west and expanded her knowledge within distribution and then the commercial side of the business. As her vast skills set and strong network continued to grow, she decided it was time to introduce the family business to Colorado. Jessica also explains what she attributes her success to and the gratitude she has for her mentors along the way who have helped her attain that success.
39 minutes | 7 months ago
Success Is a State of Mind | Greta Bajrami owner of Golden Group Construction
Tom welcomes Greta Bajrami, owner of Golden Group Construction as they discuss how immigrating to the United States from Tirana, Albania at just nine years old inspired her to join the roofing business and completely innovate the construction process and elevate the customer experience. They discuss the events that have shaped and rewritten her American dream, shattering glass ceilings in a male-dominated industry along the way.
38 minutes | 8 months ago
Entrepreneur Advice - Just Get Started | Louie Leger owner of Home Improvement Pros
Starting a business is hard. Starting it just short of a pandemic is even harder. Tom welcomes Louie Leger from Home Improvement Pros and Leger Investments to talk about what the day-to-day is like managing two successful companies. With over a decade of home improvement experience, Louie set out to put his network and knowledge to work. They’ll discuss the process of getting started, what challenges he’s faced, the role social media plays and how providing the right content can help increase engagement.
40 minutes | 8 months ago
Successful Selling Means Focusing on the Why | A Conversation with Michael Lyons
Michael Lyons from Long Roofing joins the podcast as he and Tom discuss his climb through the company to his current position as corporate sales trainer. Having graduated with two degrees during the height of the 2008-09 recession, he started his career as a window sales rep and hasn’t looked back. Michael explains his approach to selling and how he trains sales reps to be successful by always focusing on the why. They also dive into what role technology plays and how even small companies can ensure proper training while not investing large resources.
47 minutes | 9 months ago
From Top Sales Rep to Tech Founder | A Conversation with Steve Stencil
Tom welcomes Leap Founder Steve Stencil to the show to talk about how the skills he developed early in his career helped spark an idea in creating Leap as the first-ever end-to-end point of sale application. He also discusses the meaning behind the development of the name Leap and how it’s helped industries move forward in the digital technology space as well as his advice for new sales reps just getting started so that they too have a blueprint for success.
51 minutes | 9 months ago
Ep. 2: CEO Daniel Young, Kingdom Roofing Systems
Tom Basch speaks with Daniel Young, CEO and Founder of Kingdom Roofing Systems. Through years of trial and effort, Daniel has found a winning solution of industry-leading coaching, training and technology and how faith has helped shaped the evolution of the Kingdom brand.
36 minutes | 10 months ago
Ep. 1: CEO Patrick Fingles
The first episode of Leaps and Bounds features Patrick Fingles, CEO of Nu Look Home Design and Leap. As an early adopter of technology and an industry leader, Patrick discusses his beginnings and the unique path he forged in becoming a highly-successful CEO for two companies.
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