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99 minutes | Oct 22, 2021
Celebrating 30 Episodes, Writing Books, and Great Whiskey
Show notes: https://www.leanblog.org/whiskey30 In Episode 30 of “Lean Whiskey“, Mark Graban and Jamie Flinchbaugh find things to celebrate, starting with the fact that we have hit 30 episodes. In that time, we've had 14 guests or co-hosts, and tasted 56 different whiskeys (not counting the gin and coffee detours) covering 5 countries and 7 states. We've also had over 10,000 downloads which is a celebration of its own right, and while we do not record this show just to get lots of listeners, we are extremely grateful for all of you who have tuned in. Having both just returned from our alma maters, Lehigh University (Jamie) and Northwestern (Mark), we share our whiskeys under the theme of the bottle you would pull off the shelf when you are in the mood to celebrate. Jamie had a 21 year old Glenfarclas and Mark finished off his bottle of the 6th release of the WhistlePig Boss Hog titled “The Samurai Scientist.” We are also celebrating the pending (October 26th) release of Jamie's latest book, People Solve Problems: The Power of Every Person, Every Day, Every Problem. Instead of In the News, we cover On the Bookshelf, and talk about why we write a book, how to pick a title, how to publish, and more. Mark has written several books, including Lean Hospitals, Healthcare Kaizen, The Executive Guide to Healthcare Kaizen, Practicing Lean (as editor and publisher — and Jamie was a contributor), and most recently Measures of Success. Jamie has published two books now, starting with The Hitchhiker's Guide to Lean and now People Solve Problems. Links From the Show Jamie's whiskey, a 21 year old Glenfarclas Mark's whiskey, the WhistlePig Boss Hog Samurai Scientist Mark's various books Jamie's various books Book The Complete Whiskey Course Book resources such as editor and publisher Rob Worth, Bethany Brown of The Cadence Group, and coach Cathy Fyock Impactful books included Out of the Crisis, Understanding Variation, and Man's Search for Meaning.
94 minutes | Aug 20, 2021
Yellow Cards, Coffee Cocktails, and a Smashed Barrel
Show notes: https://www.leanblog.org/whiskey29 In Episode 29, it's been a little while since Mark and Jamie got together for Lean Whiskey. We catch up on what's new, which includes Mark's new certification with distinction with the WSET Level 2 Spirits certification, and Jamie's new side-hustle as a soccer referee. We return to making cocktails, this time building on our coffee theme from the pour-over edition of Episode 27. We both make coffee cocktails. Jamie's is a whiskey espresso martini, equal parts bourbon, Kahlua, and freshly pulled espresso, shaken and served in a martini glass. Mark worked his way towards his own concoction, based on the Revolver cocktail, using bourbon and coffee liqueur, but he used a couple Texas-based brands and named it the Texas Revolver. We both follow our cocktails with some Glenn's Creek Cafe Ole and discuss Mark's lost barrel of bourbon. We did "In the News" with a twist, building on our coffee theme we used something close to the Lean Coffee format and covered many news stories for 5 minutes each. These stories covered Starbucks as a talent pool, CEO pay and diversity, wage inflation, what work really needs to be in-person, people leaving the restaurant industry, and using lean to help get jabs in arms. There was no theme here, just two guys sitting around talking about the news from a lean thinker's perspective. Scroll down for links galore. After covering a lot of ground, Mark and Jamie look forward to the fall, including football. We hope you enjoy this episode. Please send Mark or Jamie questions, suggestions, or comments for our future discussions. Until next time, cheers! Links From the Show Mark's WSET Level 2 Spirits certification Jamie's retirement from coaching announcement and kickoff of a referee side-hustle Lean Coffee episode of Lean Whiskey, Episode #27 Jamie's new ECM Casa V espresso machine Jamie's Town Branch bourbon used for the espresso martini Jamie's Buzzopolis espresso blend from Whole Latte Love The base Revolver recipe that Mark started with Mark's "Texas Revolver" included 2 oz Garrison Brothers Hye Rye Bourbon, 0.5 oz Caffe del Fuego Reserve, 3 dashes orange bitters, 0.25 oz Dry Curacao, and 3 dashes coffee bitters We both finished with David Meier's Cafe Ole Mark's My Favorite Mistake episode with David Meier The Lean Coffee method we somewhat followed In the News News item #1: More U.S. companies tie CEO pay to diversity metrics News item #2: Wage Growth Among U.S. Job Switchers Increased 5.8 Percent Since June 2020 as Businesses Struggle to Attract Workers News item #3: Starbucks Is the New Talent Factory Powering Corporate America News item #4: When Do We Actually Need to Meet in Person? News item #5: How Lean Thinking and Practice Helped Put Shots in Arms, Part 1: Building the Process and Part 2: Wind-down and Reflection News item #6: Restaurants Will Never Be the Same. They Shouldn't Be. Our college football schedules for tailgating at Lehigh and Northwestern
95 minutes | Jun 18, 2021
Mistakes Make us Better (and Sometimes Make Whiskey Necessary?)
Show notes: https://www.leanblog.org/whiskey28 In Episode 28, Mark and Jamie begin by having our spouses pour mystery whiskeys for us. We don’t know what they are when we start drinking them. Mark’s wife at least joins him occasionally in a dram, but Jamie’s wife is truly pouring without experience, but he’s safe since it is from his own shelf. Mark and Jamie give their best guess, so listen and see if they get it right (or at least partially correct). Jamie and Mark then build on Mark’s highly successful, and prolific, podcast My Favorite Mistake. We talk about the podcast, its neat origin story, and then we dive into a couple of our own favorite mistakes, although without the systematic breakdown he includes in his podcast. We explore the whole point of examining our favorite mistakes. Along the way we cover old label designs and baseball and sushi. Links: Mark celebrated his 10 year anniversary as part of the KaiNexus team Mark’s mystery pour, Old Pulteney Single Malt Scotch Duncansby Head Lighthouse and his 2nd pour from Teeling Jamie’s mystery pour from 10 year old Whistle Pig rye and his second pour, a 10-year-old Jura scotch Mark’s My Favorite Mistake podcast Episodes that were lean-related, including Karyn Ross, Billy Taylor, and Karen Martin Whiskey-related episode about Garrison Brothers The favorite mistake story behind Angostura bitters’ label Redemption Whiskey and
86 minutes | May 21, 2021
Lean Coffee: Pour Over Edition With Inventory / Supply Chain Talk
https://www.leanblog.org/whiskey27 In Episode 27, Mark and Jamie switch things up a bit with a morning recording of the show. While we could have just started our whiskey early, instead we decided to switch to a beverage that shares much of the same culture, craft, and appreciation as whiskey, and that is coffee. Although a bit of throwback in terms of usages, the trend towards pour over coffee embraces the culture of single origin coffee, much like the shift from whiskey blends towards more single casks. The pour over method is meant to extract more of the “good stuff” and less of the “bad stuff” from freshly ground coffee beans. So Mark and I poured our coffee and got into our topics of the day. You can see our coffee selections and equipment setups in the links below. We didn't want to lose the whiskey theme, so we used an article exploring whether 10 million barrels of whiskey resting, or aging, in Kentucky is a good thing or a bad thing. This became a launchpad to talk about whether just-in-time is dead (as the Wall Street Journal likes to claim) or just misunderstood. We explore MIT's The Beer Game, system dynamics, supply chain design, decision making, and the glut of face masks and hand sanitizer. We could have likely talked about this topic for a very long time, and had we been into a glass of whiskey, perhaps we would have. In addition to a little detour into Mark's many hats, including the reason he wears two different hats in one episode, we close on a personal note of how we both like to start our day: with coffee, reading news, and a view. Jamie's coffee, Death Wish, and Mark's coffee, Yellow Caturra Jamie's KitchenAid grinder, Chemex pour over, and kettle Mark's different KitchenAid grinder, Bodum pour over, and electric kettle 10 Million bourbon barrels resting – too much or not enough? The Wall Street Journey's misinformed piece on JIT, Jeff Liker on JIT, Dr. Jonathan Byrnes on supply chain shockwaves, and Dr. Byrnes as a guest Mark's LeanBlog podcast MIT's The Beer Game, system dynamics and accumulators and delays, and supply and demand Mark's hat and Jamie's morning view
81 minutes | Mar 26, 2021
The Accidental St. Patrick’s Day Celebration, and Discussing New CEOs Carol Tomé, Rosalind Brewer, and Jane Fraser
Show notes and links: https://www.leanblog.org/whiskey26 In Episode 26, we accidentally celebrate St. Patrick's Day with some Irish whiskey, lightly mourn some NCAA March Madness losses (or absences, and Jamie Flinchbaugh and Mark Graban welcome guest co-host Adam Zak. We selected Irish whiskey as a category because we hadn't used it yet, but after changing the date of the scheduled recording, we ended up quite close to St. Patrick's Day (which was officially a dry holiday until 1970, but that pendulum certainly swung the other way). In the spirit of Adam Zak's career as an executive recruiter with a Lean lens, we discuss many of the new CEO appointments, in particular, Carol Tomé at UPS, Rosalind Brewer at Walgreens, and Jane Fraser at Citigroup. These appointments are historic in one sense, but also highlight the fact that only 41 of the Fortune 500 are run by women (and Brewer is the only Black woman of the group). We explore what matters when selecting a new CEO, how that fits the strategic needs of the company, and how Lean thinking might influence or be leveraged by some of these leaders. We explore a common listener question: Do you think it's possible for a Lean organization to do well with quality and safety? As we certainly don't feel this question takes much nuance to answer, we make our way through this fairly quickly and on to our closing question about what books we are reading these days, with a slight detour into our reading habits. Adam Zak's website, his book Simple Excellence with Bill Waddell, and 2008 guest appearance on Mark's Lean Blog podcast #105 Adam's whiskey selection, 18 YO Tullamore D.E.W. Jamie's selection, Green Spot aged in zinfandel barrels from Chateau Montelena Mark's selection, a special bottle of Teeling that he filled at the Dublin distillery, along with an honorable mention of Writers' Tears (since we're all published authors) A little about new UPS CEO Carol Tomé on Wikipedia and an interview A little something about new Walgreens CEO Rosalind Brewer on Wikipedia and Financial Times Stuff about new Citigroup CEO Jane Fraser on Wikipedia and NYT Our collective reading list, Believe in People, The Girl Who Never Makes Mistakes, Constant Comedy, and Team of Rivals Podcast feed at LeanWhiskey.com or at leanblog.org/leanwhiskey or at jflinch.com/leanwhiskey
76 minutes | Feb 26, 2021
Peaty Scotch, Working from Home, and Misunderstood Lean Phrases with Jim Benson
In Episode 25, Jamie Flinchbaugh and Mark Graban welcome a guest to our show, with Jim Benson joining us. Jim has been a long-time collaborator of Mark's, and certainly enjoys a dram or two of whiskey. We begin by getting the backstory on Jim's Twitter handle @OurFounder, complete with artwork. Show notes: https://www.leanwhiskey.com/whiskey25 Since it's still winter, and Jamie continues to spend more time driving his snowblower than his car, we thought “something peaty” felt fitting. We all selected something peaty from our scotch collection, from Highland Park to Samaroli to Lagavulin, and we learned about Jim's favorite whisky shop in the UK. We discuss the continued extension of work-from-home practices, and both the need and opportunity to make it effective for each individual. This includes everything from ergonomics to managing your attention span, with a little detour into the Pomodoro technique. We explored lean phrases that are commonly used but often misunderstood, including “lean project”, “kaizen”, and “respect for people.” The three of us fall dangerously close to “cranky old lean guy” territory, but pull ourselves out just in time for our fun closing question of something we watched recently that was disappointing, ranging from Wonder Woman 1984 to The Muppet Show to baking shows. May you enjoy your whiskey, and your work, in peace and health. Cheers! Show Notes and Links Jim's Twitter handle OurFounder, along with Mark and Jamie on Twitter Mark and Jim's upcoming webinar on 3/2 on humane management and their previous podcast episode on the topic We selected “something peaty” so here's a bit about the peat scale Jamie's go-to selection, Lagavulin 16 year old Mark's Samaroli Islay Blended Malt Scotch Whisky Jim's 21 year old from Highland Park Jim's favorite UK-based whisky shop Milroy's FastCompany on finding the best place to work at home Jamie's video on making his home office more productive, and a waste walk on his morning routine The Pomodoro technique Mark's blog post on not using the Deming quote to threaten people Jamie's blog post on the myths of the lean principle respect for people Mark's “Choose Lean” LeanBlog mug
81 minutes | Feb 5, 2021
Homemade Whiskey Cream and Vaccination (Not to be Mixed Up)
Mark Graban & Jamie Flinchbaugh https://www.leanblog.org/whiskey24 In Episode 24, Mark and Jamie return to a familiar format, just the two of them chatting over some whiskey. In this episode, they decide to make homemade whiskey cream (more popularly known as Irish cream or just Bailey's). Mark's recipe is keto-friendly and Jamie's utilizes rye whiskey. Check out the links below for their recipes and a history of the creation of Bailey's Irish Cream. After celebrating Jamie's completion of his next book's manuscript and Mark's immersion into the world of spirits with WSET Level 2 Spirits certification, they dive into their topic: lean thinking applied to the rollout of the covid vaccine. We begin with framing the topic with Dwight Eisenhower's quote: “Farming looks mighty easy if your plow is a pencil and you're a thousand miles from the corn field.” We acknowledge the difficulty of the challenge and try to avoid blame, but still focus on how continuous improvement thinking can and should be applied at all levels of the challenge, from national distribution to localized application. We remain hopeful that learning and best practice sharing (and adoption) will win the day, even if we're off to a slow start. We wrap up talking about our favorite board games. Enjoy the episode!
72 minutes | Dec 17, 2020
Finishing 2020 with Kentucky Bourbon, Eggnog, and Kata Talk
Mark Graban, Jamie Flinchbaugh, and Deondra Wardelle https://www.leanblog.org/whiskey23 for show notes and links In Episode 23, Mark and Jamie return to finish out 2020, this time joined by Kentucky native Deondra Wardelle, so naturally Kentucky bourbon is our whiskey category of choice. Bourbons selected include Brough Brothers, Willett, and Barton 1792. After introducing Deondra to our listeners, we take a moment to toast the life of Norman Bodek, who passed away last week at the age of 88. After briefly debating whether peppermint should ever be added to beer, even if it is the holidays, we get on with our bourbon selections. We return at the end of the episode to talk about other drinks such as Irish (or whiskey) cream, wine, cocktails, and eggnog. A tempting challenge was put forth for Mark and Jamie to make their own whiskey cream at home - perhaps a future episode event. The bulk of the episode we get into Deondra's favorite topic, Toyota Kata, teed up by a Lean Enterprise Institute article. The article prompts us to talk about the underlying nature of learning in lean, problem solving, kata, and coaching. We aren't convinced that you need a new kata to add to the improvement and coaching kata, but instead propose coaching and behavior adjustments to make sure we don't lose sight of the purpose, which is to learn. So, give us a listen, and let us know what you think, about learning, or about whiskey. We wish everyone a safe, healthy, and happy holidays to wrap up 2020, and we will see you again in 2021. Cheers! Links: Our guest Deondra Wardelle Deondra's kata presentation for Lean Frontiers Deondra's upcoming Lean Frontiers webinar: Strategic Planning Workshop 2021: Planning Through a Continuous Improvement Lens, Thursday, 1/21, 12 noon EST #RootCauseRacism and www.rootcauseracism.com Diversity, Equity & Inclusion Webinar, "The Lean Journey to Equity for All" Thursday, 1/28 @ 1pm EST Mark's tribute to Norm Bodek who recently passed away Lexington Brewing's Kentucky Bourbon Barrel Peppermint Porter Deondra's Brough Brothers bourbon from Louisville, KY Jamie's Willett Pot Still Reserve bourbon Mark's Barton 1792 Full Proof bourbon Story about the warehouse / rickhouse collapse The LEI article on kata ("Improve Continuously by Mastering the Lean Kata") Learning to Lead, Leading to Learn book mentioned on Isao Yashino Henri Poincare quote on intuition Mark's 2011 April Fool's Joke (the A3 "app") Five Farms Irish Cream Cooper's Hawk Sweet Red wine
66 minutes | Oct 30, 2020
Catching Up with Honsha Friends Over Whisky, Sake, and an Old Fashioned
Mark Graban, Darril Wilburn, and Sammy Obara https://www.leanblog.org/whiskey22 For Episode 22, Mark Graban is joined by Darril Wilburn and Sammy Obara, two former Toyota employees who are colleagues at the firm Honsha. They are two of the authors of the excellent book Toyota by Toyota. The three talk about how they met (via LEI and other Lean events) and how Mark was invited by Darril and Honsha to go to Japan with them two years ago (see posts about that trip). They talk about the "conveyor belt sushi incident" that Mark blogged about. They also discuss many lessons from Toyota, including the idea that "it's the responsibility of leaders to create a system in which people can be successful." They also chat a bit about how work and life has changed during the pandemic. Oh, and the whiskey theme was "drink what you like." Mark enjoyed a neat pour of Ichiro's Malt & Grain whisky from Japan. Darril made a very fancy Old Fashioned using a smoked glass and Woodford Reserve Double Oaked bourbon (since he's from Kentucky originally). Sammy enjoyed sake from Japan. We all enjoyed the chance to catch up and talk.
95 minutes | Oct 23, 2020
Highland Park Scotch, What is the Point of Lean During a Rare Pandemic?
Mark Graban, Jamie Flinchbaugh, and Tom Ehrenfeld https://www.leanblog.org/whiskey21 In Episode 21, Mark and Jamie return to our regular casual format of open discussion over a drink, this time joined by Tom Ehrenfeld, well known to the lean community for his writing and editorial work with the Lean Enterprise Institute. We all enjoyed tasting some Highland Park scotch, with Tom trying it for the first time, Mark opening a new bottle, and Jamie getting towards the end of a bottle. We talk about what new things we’ve been up to, with Mark winning with some California-based parasailing. We finish the discussion by talking about our favorite things about fall, with pumpkin spice lattes (or pumpkin-flavored whiskey) being a disqualified answer. We spent the bulk of the discussion exploring how companies can and should use lean during the pandemic, and even whether lean is valid under such conditions. We begin by talking about businesses such as United and Delta and how they can deal with such a black swan event in the COVID-19 pandemic. Delta had revenues last quarter of $3B, but lost $5.4B. But what are they going to do, sell their planes? To whom? Movie theaters can’t pay their rents, but what will landlords do, rent their space to another movie theater? There are major challenges that many industries face that will struggle with either long-lasting or even permanent shifts in their markets. Can lean help? Is lean enough? This is what we wrestle with on a Sunday night over a glass, or two, of scotch. Our guest Tom Ehrenfeld The discussed LEI podcast with Dan Heath Jamie’s yoga app, Down Dog Yoga Tom’s viewing of The Criterion Channel Highland Park - Scotch whisky from the Orkney Islands (less known region -- remote islands) Tom and Jamie drink the 12-year-old Viking Honour while Mark cracks open a bottle of Valknut Article on how United Airlines is dealing with the pandemic The Wall Street Journal article we discussed that misplaces blame on how hospitals struggled with the pandemic Podcast feed at LeanWhiskey.com or at leanblog.org/leanwhiskey or at jflinch.com/leanwhiskey Please review us and subscribe!
67 minutes | Sep 18, 2020
Live from the Colorado Lean Network Summit, Affordable Whiskeys
Mark, Jamie, Katie Benik, and Jen House http://www.leanblog.org/whiskey20 In Episode 20, Mark Graban and Jamie Flinchbaugh join the Colorado Lean Summit live and host a virtual happy hour while discussing the first couple days of the events proceedings. Joining us as co-hosts are CLN members Jen House (also a board member) and Katie Benik. We took some questions, shared what people were drinking in the chat, and had our own chat about what we’ve learned from the Summit. We started by sharing our whiskey selections in the “budget-friendly” category. We certainly had some variation, ranging from Buffalo Trace to Skrewball. Those watching weren’t forced into our theme, so we had more adventurous and elaborate selections from our audience. The first takeaway that we discussed was from Deondra Wardelle’s talk, and the challenge of shifting from micromanaging controlling manager to a leader who encourages people to experiment, take action, and learn. We then talked about the theme of respect for people, a key lean tenant, and how hard people find it to be specific about how it is applied. We then turned to Renee Smith’s point of replacing fear with love and providing psychological safety. We concluded talking about Dan Markovitz’s points about framing problem statements. In wrapping up, we shared information about CLN’s charity project, Community College of Aurora’s Unity Scholarship to open more opportunities for future Black leaders to reach their highest potential. CLN matched the first $500 donated, and Jamie and Mark are matching the next $500 in donations. The donation channel is open through October 16th. And finally, our fun question: what’s your favorite lean-related word, but for a silly reason? The answers included muda, poka-yoke, verschlimmbesserung, and queuing. So get this podcast out of your queue and give it a listen! Colorado Lean Network’s 2020 Virtual Lean Summit Co-hosts Jen House and Katie Benik Mark’s ZERO hat giveaway for World Patient Safety Day Our whiskeys included Buffalo Trace, Elijah Craig Small Batch, Kirkland Blended, and Skrewball Peanut Butter whiskey Jamie’s blog post on myths of respect for people Mark’s post about verschlimmbesserung The scholarship for the Community College of Aurora Podcast feed at LeanWhiskey.com or at leanblog.org/leanwhiskey or at jflinch.com/leanwhiskey Please review us and subscribe!
64 minutes | Aug 27, 2020
Mark Graban & Cliff Hazell: Amrut, Uncle Nearest, and Some Tweets
Mark Graban and Cliff Hazel http://www.leanblog.org/whiskey19 For Episode #19, Mark Graban is joined by a new guest host, Cliff Hazell. Mark and Cliff first met years ago in Austin at the Lean Coaching Summit, where they shared some Garrison Brothers whiskey and talked about Lean, Deming, coaching, and such. So today, Mark and Cliff share a drink — Amrut whiskey from India for Cliff and Uncle Nearest 1856 Tennessee whiskey for Mark. “Uncle Nearest” is a new brand that's named after Nearest Green, the slave who taught Jack Daniels how to make whiskey (read more about that here). Watch the video version of the episode You can check out our YouTube channels, Mark's here and Cliff's here (Flight Levels Academy) Amrut Whisky Uncle Nearest Whiskey Cliff on Twitter Cliff on LinkedIn Flight Levels Academy
80 minutes | Aug 6, 2020
Just the Two of Us (Mark Graban & Jamie Flinchbaugh), Islay Scotch & More
Mark Graban and Jamie Flinchbaugh https://www.leanblog.org/whiskey18 In Episode 18, Mark Graban and Jamie Flinchbaugh return to our tried and true format of “just the two of us”, although that won’t last long as Mark will soon have a guest co-host and then we will record an episode live as part of the Colorado Lean Network Summit. Jamie decides to move to the porch, a “proper” whiskey drinking spot in contrast to his office, which might be a new standard (at least until winter). In this episode, we begin by remembering the life of Bill Hanson, who is a co-founder of MIT’s Leaders for Manufacturing program, now called Leaders for Global Operations. Mark and Jamie are both graduates. As we toast Bill’s contributions, we begin sipping our whiskey selection, each choosing a scotch from Islay. Mark is drinking Ardbeg Ultimate 10 Year and Jamie is drinking 16 year old Lagavulin. In the News, we start by talking about Mark’s blog takeover by Deondra Wardelle, who has collected a series of authors to write under the hashtag #rootcauseracism. We continue further to explore articles about asynchronous work. The pandemic has forced many to change their work, leading some to just work harder with less effective and efficient work structures, while others are redesigning how they work leveraging asynchronous work as the pivot. We also explore the frequent questions that Mark and Jamie receive asking for how companies solve problems, and explore both the proper mindset and framing of benchmarking. We invoke a little Jeff Goldblum from Jurassic Park on the value of earning knowledge for yourself. We finish with a discussion of the books we are currently reading. Until next time, cheers! Remembering MIT’s Bill Hanson Colorado Lean Network’s 2020 Virtual Lean Summit Ardbeg Ardbeg’s Space Whisky Lagavulin 16 Year Old Ron Swanson makes a brief visit to Lagavulin Leanblog.org’s #rootcauseracism www.leanblog.org/RCR Randall Pinkett’s 7 Myths of Racial Equity What If Working From Home Could Be Different To How It’s Been Until Now? Slowing Down to Speed Up – Effective Asynchronous Communication for Teams What Remote Companies Can Teach About Asynchronous Communication Jeff Goldblum’s Jurassic Park lecture on earning knowledge Jamie and Mathtech’s series on Reimagining Government Book: The Invincible Company Book: The Map of Knowledge Book: How To Be An Anti-Racist Book: Stamped from the Beginning Podcast feed at LeanWhiskey.com or at leanblog.org/leanwhiskey or at jflinch.com/leanwhiskey Please review us and subscribe!
83 minutes | Jul 9, 2020
Show Firsts: 3 People, 2 Pours, 3 Keynotes
Mark Graban, Jamie Flinchbaugh, Jim Huntzinger http://www.leanblog.org/whiskey17 In Episode 17, after not doing an episode of Lean Whiskey in almost two months, Mark Graban and Jamie Flinchbaugh try all sorts of firsts. We had three people, with Jim Huntzinger of Lean Frontiers joining us. We all drank the same whiskey. We used two different whiskies. We talked about 3 different keynotes. OK, so they aren’t groundbreaking firsts, but it was new for our show. Jim Huntzinger joined us after an aborted attempt in March for Jamie to do an in-person episode during a planned visit to Lean Frontiers headquarters. We had planned on sampling some of David Meier’s whiskey. Since that didn’t happen, we decided to invite Jim to join Mark and Jamie and sample the same whiskey. Fortunately, Mark and Jamie had the same bottles at home. We all shared and enjoyed Glenns Creek Distillery’s Cuervito Vivo and Cafe Ole. We talked about a range of lean topics. TWI, or Training Within Industry, came up in a discussion about Delta’s approach to asking passengers to wear masks. We talked about Lean Frontier’s upcoming virtual workshops and some featured keynotes. Lean Coaching Summit features Deondra Wardelle who has coached others in professional groups ranging from schools to churches using kata and helped them to success. Watch for Deondra to take over Mark’s blog for a week in August. We explored Jim’s own mini-keynote on Advanced Lean, and how the arc of lean learning often brings you back to the fundamentals, just applied in a more rigorous way. And we finally return to David Meier and his forthcoming work on applying standardization where there appear to be none. We finish the episode sharing a bit of our different office experiences and improvements while working from home. We hope you enjoy the episode, and we toast all of you on your lean learning journey. Cheers! Episode #17 Show Links: Here are some links from the show: About our guest Jim Huntzinger and his organization Lean Frontiers Mark’s first podcast with Jim Huntzinger in Episode #8, but Jamie beat him to it with Episode #5 Mark’s post about how Delta asks people to wear masks and its relation to TWI Patrick Graupp’s handwashing video via TWI Our two whiskey pours were both from Glenns Creek Distillery, starting with Cuervito Vivo and finishing with Cafe Ole The upcoming virtual Lean Coaching Summit and its keynoter Deondra Wardelle The forthcoming Lean Accounting and Management Summit and its mini-keynote Jim Huntzinger on Advanced Lean Next year’s TWI Summit in Europe and the US that David Meier will talk about building standards Find the podcast feed and past episodes at LeanWhiskey.com or at leanblog.org/leanwhiskey or at jflinch.com/leanwhiskey
70 minutes | May 14, 2020
Coast to Coast, Cocktails, and Covid
Mark Graban and Jamie Flinchbaugh http://www.leanblog.org/whiskey16 In Episode 16, Mark Graban and Jamie Flinchbaugh take a little longer than usual to get to the lean talk. Our whiskey topic was cocktails, which takes longer to make (and apparently talk about) than pouring neat whiskey into a tumbler. Mark made a Boulevardier and Jamie made an Old Fashioned. We discuss bar tools and stirring versus shaking (sorry Mr. Bond, see the links below). See, we talked about process. We also explore Mark’s experience in traveling coast to coast in his move from Orlando to LA, and share a little more on what we’ve both been up to. For our In the News article, we explore the grand experiment of working from home, and what it means for businesses, technology, culture, and jobs. We even explore how Kainexus is dealing with it as a company. It may possibly be that the grand experiment leaves a greater lasting impression than the virus itself. We spend a little time exploring a listener's question on how lean thinking can help us deal with larger complex problems, such as reopening the economy. And we close by answering a question more about gratitude, which is what surprising good thing has come from our shelter-in-place time? Cheers! Jamie has been working on launching a new program, the JFlinch Learning Lab. You can see the announcement in his newsletter here and you can sign up for his newsletter here. Mark is launching a new podcast with Value Capture honoring the legacy of the firm’s founder, Paul O’Neill. The podcast is called Habitual Excellence, which you can find here. Jamie’s cocktail was an Old Fashioned with Glenn’s Creek Distillery’s Cuervito Vivo and homemade maple simple syrup Mark’s cocktail was a Boulevardier with Michter’s Straight Rye, Campari, and Cocchi sweet vermouth Mark and Jamie debate (well, we actually agree) on whether we should shake or stir, but the right bar equipment is important, such as Mark’s jigger. Shaken or stirred. As a fun bonus, here’s every James Bond saying “shaken, not stirred”, and West Wing’s President Bartlett mocking James Bond. In the news, we’ve talked about this grand experiment (with thousands of embedded smaller experiments) called “working from home”. Here’s an early article exploring China who went first, an interesting piece from Fast Company, and something from CNBC about how work will be affected. I also mentioned virtual working expert Sacha Conner. And here’s Kainexus’ blog post about their remote work from March. Podcast feed at LeanWhiskey.com or at leanblog.org/leanwhiskey or at jflinch.com/leanwhiskey Please review us and subscribe!
67 minutes | Apr 1, 2020
Shelter-in-Place & Drink Local Live Episode
Mark Graban & Jamie Flinchbaugh View the episode at http://www.leanblog.org/whiskey15 In a special live-to-YouTube Episode 15 of Lean Whiskey, Mark Graban and Jamie Flinchbaugh begin their week by catching up, drinking whiskey, and talking shop. This episode was an experiment both in video recording the episode and in streaming it live to get viewer participation and questions. We didn't have a large audience, but those who showed up shared what they were drinking and asked some great questions. We used shelter-in-place as our whiskey selections, with Mark in Florida and Jamie in Pennsylvania, we chose local to drink tonight and enjoyed them both. Both selections prove that not all good American whiskey comes from Kentucky. We discussed questions ranging from whether we are looking at the right metrics during coronavirus, to what lean resources should be doing right now, and more. And if you stay around until the end, you get to hear about LEGO Masters competitions and attacking garbage cans!
2 minutes | Mar 27, 2020
Monday! "Lean Whiskey Live"
Learn more: http://www.leanblog.org/liveswhiskey The first 14 episodes of “Lean Whiskey” have been traditional audio podcasts. Jamie Flinchbaugh and I record them through Zoom and we usually use the video call option even though we have just published audio. For our next episode, we're going to experiment with our first video podcast. We're also adding another new variable — we'll broadcast the Zoom meeting live through YouTube! We will start broadcasting at 8 pm ET on Monday, March 30th. The live stream will also be available for on-demand viewing through YouTube if you can't attend live. The recorded audio will also be published in the usual way if you don't want to see our faces or if you have enough screen time and video chat time these days, as it is. We hope this will add value to our small, but loyal audience. :-) How to View it Live Here is the best process that I've come up with: Go to my YouTube channel page Click the “Subscribe” button Click the “bell” to be notified about “all” You should then get an email about the live broadcast starting up through the Gmail account that's associated with your YouTube or Google account. You will also get a notification on your phone if you have the YouTube app (and notifications turned on for it). You can also go to my channel just before 8 PM ET on Monday. If I come up with a better process, I'll update this page. You'll be able to ask questions through the YouTube Chat functionality and we'll monitor that so we can address them. You can also submit questions in advance here. I've searched and there doesn't appear to be a single URL that I can share for the webstream, as each broadcast seems to generate a unique URL. I've tested the technology and feel 95% confident that this will work, tech-wise. My evening internet bandwidth is the biggest risk when everybody in the building is watching streaming video of various sorts. Future Experiments? We might also experiment in the future where we'll add additional guests to be with us in the conversation. Or, we might open up the Zoom meeting to allow people to watch there and to ask questions through video or the chat window. We want to strike a balance between getting input and participation from people without it becoming an unmanageable group chat.
74 minutes | Mar 13, 2020
Coronavirus, Supply Chains, and Just-in-Time; Adding Water to Whiskey
http://www.leanblog.org/whiskey14 In Episode 14 of Lean Whiskey, Mark Graban and Jamie Flinchbaugh finish off another weekend by catching up, drinking whiskey, and talking shop. In whiskey, we explore the idea of adding water to your whiskey. Rather than take the tradition as fact, the lean thinker must seek an understanding of cause and effect. We find some of the research, and perform our experiments to validate that it actually works. We move on to a more serious topic, coronavirus or Covid-19, and its impact on your supply chain. We avoid any exploration in the medical advice category, but focus on a key question that comes up any time there is a massive supply chain impact: does Lean just-in-time approach strip out too much inventory? In addition to exploring this question, we expand on it by examining how companies deal with the less predictable risks such as this health crisis. We move on to explore a nearly timeless question from a listener: "We've led a grass roots lean initiative at my company for the past couple of years. It has been successful, but we are struggling to take it to the next level and get buy in from upper management. Upper management is slow to change and set in their ways. Any advice on how to 'sell' this internally?" Mark and Jamie break this problem down for how you can examine it in your organization. We finish by talking about our different approaches to presentations, with Mark reducing word count and using pictures to tell the story, and Jamie dropping slides altogether. We equally agree, however, that you must know your stuff if you're going to get in front of an audience. Episode #14 Show Links: Here are some links from the show: Why adding water to whiskey matters (Forbes) NPR's take on adding water to whiskey Angels' Share water dropper we both used (thanks to Jamie for the gift!) Mark's first selection, Garrison Brothers Cowboy Bourbon Mark's second selection, Longrow Cabernet Cask 11 Years Peated Campeltown Single Malt Scotch Jamie's selection, Glenfarclas 21 year old Marketplace's article about just-in-time and the effect of coronavirus Mark's blog post about this article: https://www.leanblog.org/2020/03/covid-19-dont-blame-toyota-or-just-in-time-for-your-risky-supply-chain-strategy/
78 minutes | Feb 14, 2020
Don't Drink Pacific Northwest Whiskeys While Standing in Ohno's Circle
http://www.leanblog.org/whiskey13 In Episode 13 of Lean Whiskey, Mark Graban and Jamie Flinchbaugh reconnect in their first joint episode this year, after a couple weeks of guest hosts. Our last episode together was filled with Grinches, gremlins, and glitches, so it was nice to both be in a proper recording location and be able to focus on the conversation and the whiskey. Our whiskey selections were on the theme of the Pacific Northwest, a growing region for whiskey. Mark's Westland American Single Malt Whiskey really specializes in using Oregon ingredients, including 5 different malts. Jamie's McCarthy’s Oregon Single Malt Pot Distilled Whiskey seeks a more Scotch-like style, with importing both barley and peat from Scotland. Our "In the News" segment was more like "From the Archives," as we pulled out an article from 2002 from AME Target Magazine titled Ohno’s Method: Creating a survival work culture by Jinichiro Nakane and Robert W. ("Doc") Hall. This article is filled with nuggets that deserves a thorough read, as it explores the work of Taiichi Ohno, often referred to as the father of the Toyota Production System. We explore lean as a culture, whether a survival culture is necessary, how much lean depends (or not) on the country’s culture, and how fundamentally Ohno created a coaching environment to bring both empowerment and enthusiasm to the workplace. We take a listener question on how to organize front-line supervision, as this topic connects quite directly to the issues discussed in the Ohno article. We close the episode with another fun question in the “get to know us” category, where we explore career paths not taken.
81 minutes | Jan 24, 2020
Canadian Whiskey, the Ups & Downs of Healthcare, and a CEO Thrown Under the Bus
http://www.leanblog.org/whiskey12 In Episode 12 of Lean Whiskey, Mark Graban is back and he's joined by a friend from the Lean healthcare world, Ryan McCormack. Jamie will be with Mark for our next episode. You might know Ryan as the creator of the awesome "Operational Excellence Mixtapes" that he sends out via email and he also allows to be posted here on the blog. Ryan, like Mark, started his career in manufacturing and then transitioned to healthcare. After working for a hospital in Winnipeg, Ryan is now OpEx manager for an insurance company. The guys first met through Mark's visits to Winnipeg through the Catalysis Healthcare Value Network and they've shared many a conversation, a whiskey, and laughs at the Lean Healthcare Transformation Summit and other events. In the episode, they share and chat about Canadian whiskey. They discuss two news articles -- one about E.D. waiting times (and the need for Process Behavior Charts) and another about an Ontario hospital CEO's "gemba time" that ended up getting her criticized by employees and in the press. They also share some "Lean pet peeves" and a funny story or two from Ryan's career.
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