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Leading for Business Excellence
56 minutes | Sep 27, 2021
Driving Customer-focused Performance Improvement with Chief Marketing Officer, Katie Evans
Burger King (UK)'s Chief Marketing Officer, Katie Evans, talks about her experience of driving customer-focused Performance Improvement.Listen out for her take on putting the customer front and centre, working in partnership with the supply chain to achieve better results and engaging stakeholders in transformative change.Learn how agile processes have enabled Katie to lead a team successfully and consistently without stifling creativity.
56 minutes | Aug 16, 2021
Rising to business challenges with Improvement Strategist Estelle Clark
Hear Estelle’s fascinating stories, from how an untimely bout of chicken pox at university set her on a path to the quality career she has excelled in and the range of challenges she has applied business excellence tools and methodology to. Listen out for her example of what good quality looks like – it’s an absolute gem!
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