Listen Now

Once you have a road map all you need to do is utilize the ideas each day - week - and month. BE INTENTIONAL!! That is up the leader to set a map out for the team. Now it's time to go for it. 

Create a culture based on the values of your team. Make the culture valuable so each person can work with purpose in the practice. When you are an authentic leader, it allows your team to connect from a personal level. 

Halloween...brings out the silliest and happiness in people. How can we capture that feeling in our practice. Create a culture that surprises patients and allows them to engage differently. Give them an amazing experience!

Just like in sports, "practice" is part of the leadership game. Find ways to interact and look at your successes. Or, even if things don't go well, try different strategies. Self awareness is key in dental leadership. 

How do you win your morning? Are they just for you...for you kids, spouse, or other happenings. Take your mornings back. They can just be for you...before everyone else gets up. 

How do you step up? Find a few ways to be more focused, effective and on point during your days. What pulls you away from that focus? You have to be focused in all dental procedures...so, how you bring that into your "admin" time as well? 

Do you look at your story...high and lows...and understand what those memories mean to you? They make you exactly who you are. Find a time and place to look at those memories and see how that makes the leader you are right now. 

Leadership is leadership. It might be BIG at times or with more people...BUT...leadership is leadership. What skills have you used to lead people? Lead your family? Lead your kids? Lead a sports team? And, lead a dental practice? Make sure you tap into those skills EACH day. 

The culture in your office should include training and becoming better each week. Your patients need to be trained on how to take care of their mouth...and your staff should feel comfortable doing it! Make sure you have time and the communication within your team.  

Do you command instead of lead? The best way to interact is by creating a dialogue within your team. They are looking for guidance, motivation and communication. If you lead by commanding things...please take time to look at your leadership style. 

Make sure that you are flexible. The practice is always changing...staff turnover, procedures, insurance and the marketplace. It's the bosses job to provide a secure environment for his team. Get your staff involved with this so a dialogue can occur. 

Time to get your team on board and prepared for the day. You need our team - a lot! And, they need your leadership too. Get them all included in the huddle and set up for a great day.

Sometimes we don't get it right. It's ok to fail, but make sure you get it sooner than later. Do you have self-awareness of where you can be better. Write those things down and how you can do it better next time. 

What is up ahead...is it good...or bad? How you see the world can expose how others people see the world. Make sure you see what is possible and empower your team to do the same. 

Look beyond dentistry to determine the best way to interact in your practice. Deming's work was amazing in Japan and he has knowledge in management that can work for you. Check out these steps!

Are you a natural leader? Is it in your personality? Well, guess what, if it is not...it ok! We all need coaches to get better at something. Think of a time when you played a sport for the first time. Were you good? Probably not. But, with coaching and practice you can become better at anything. 

We need to be leaders in our community....especially when things go well for us. Find time to give owners' feedback when their team is doing well. Bosses need to hear that perspective. 

How can you get it right with your patients? Sometimes things go bad...or the patient doesn't enjoy the experience in your office. Let's find a way to be proactive. Make protocols for how we handle this and determine a person that can lead this up with your patients. If we are prepared in advance, this will go way better! 

We are all in transitions...especially in the dental office. Find the best way to communicate about what goes great and what goes bad. Dialogue with your team so that you can work together as things change. 

We need to encourage staff to take bold actions and find new ways to behave. The question is...how can we push our staff to go to a new place? A place where they can feel excited about what is coming. Help your staff get to the edge.