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Engaging People Podcast
18 minutes | 11 days ago
Ep. 123: How To Use 360-Degree Feedback Effectively In Your Organization
In this podcast episode, DecisionWise VP of Assessment and Sr. Consultant, Dave Long, discusses some common strategies around implementing 360-degree feedback in an organization. Learn when to use it for individual development, remediation, evaluating performance, or for organizational development in this insightful conversation.
56 minutes | 18 days ago
Ep. 122: Getting The Most Out Of Your 360 Experience (Rebroadcast)
In this podcast episode, Dan Deka walks through the ins and out of the 360 survey experience, from both the standpoint of the participant and the manager. You’ll learn about the best practices for administering surveys, the process for selecting raters, recommendations for debrief support, and customizing the survey to best match the values of your organization. We’ll leave better prepared to successfully launch a 360-degree feedback survey.
17 minutes | 25 days ago
Ep. 121: Engagement Goes To The Movies - "Remember The Titans"
To download our guide for managers, "Winning with the Employee Experience," visit: https://decision-wise.com/titans DecisionWise consultants Kenna Bryan and Adam Koozer examine the 2000 film “Remember the Titans,” starring Denzel Washington and Will Patton. Based on a true story, this movie chronicles a racially integrated high school football team from 1971 as they learn to overcome prejudices, develop friendships, and unify as a team. One of the power principles we took from the film is “the power of unity in team building.” The head coach delivers a powerful speech to his players while they perform an early morning run at Gettysburg. “If we don't come together, right now, on this hallowed ground, we too will be destroyed - just like they were. I don't care if you like each other or not, but you will respect each other.” There are many lessons from this film that can be applied to several aspects of life and business. Diversity can bring strength and power. Setting aside differences to unite for the greater good of a team or organization can bring unparalleled results.
12 minutes | a month ago
Ep. 120: Meet The Consultant - Adam Koozer
In this episode, we sit down with DecisionWise Consultant, Adam Koozer. We discuss his education, career, and approach towards engagement, consulting, and leadership. Adam Koozer joined DecisionWise in 2017 and currently works as a consultant advising executive and HR professionals on how to measure, evaluate, and develop employee experience strategies. He uses DecisionWise’s 25-years of experience and industry-leading database to better understand what creates an engaging work environment and what experiences need to be formed for employees to feel safe, engaged, and fulfilled in their work. These practices in turn create highly productive, competitive, and sustainable organizations. Prior to his role as a consultant, he led the enterprise client success function focused on creating world-class product experiences for clients. He also spent time as a consulting analyst working with Fortune 500 companies to manage leadership development programs and global employee engagement surveys. Adam received his undergraduate degree in Psychology from the University of Utah where he specialized in human relations. He is currently completing a Master of Business Administration degree from the Jon M. Huntsman School of Business at Utah State University.
20 minutes | a month ago
Ep. 119: The Ford Turnaround - How Alan Mulally Rebuilt the Company Culture
In this episode, Matthew Wride and Christian Nielson discuss how former CEO, Alan Mulally, transformed the company culture at Ford Motors, bringing a higher level of focus and performance, which resulted in Ford re-emerging as a world leader in the automobile industry. “Leadership is having a compelling vision, a comprehensive plan, relentless implementation, and talented people working together.” – Alan Mulally
11 minutes | 2 months ago
Ep. 118: Leadership Lessons From Hamilton
Don't throw away your shot! DecisionWise consultants Kenna Bryan and Adam Koozer discuss leadership lessons and principles from the hit 2015 musical, Hamilton. Download the infographic "8 Leadership Lessons From Hamilton" here: https://decisionwise.com/hamilton
56 minutes | 2 months ago
Ep. 117: Understanding the Employee Experience PART 2 – Before, During, and After COVID-19
In this episode, we’re joined by a panel of leadership experts, who discuss the following: - What employee engagement will look like in the future, and how to get ahead of it. - What innovative organizations are doing to drive, maintain, and increase engagement. - What employee engagement practices should be maintained when work returns to “the new normal”—and what should be abandoned. - Maintaining belonging and inclusion in the new workplace. Panelists: - Dr. Tracy Maylett, CEO of DecisionWise - Elizabeth Metz Fuchs, Director of HR & Talent Development at ATD - Trent Savage, SVP of Human Resources at Mountain America Credit Union - Adrienne Cozart, SVP of Human Resources at UMC Health System - Darren Ali, Global Head of HR & Talent at Calypso Technology The audio from this podcast episode comes from a recent webinar of the same name. For more on the employee experience, visit: https://decision-wise.com/
56 minutes | 2 months ago
Ep. 116: Understanding the Employee Experience PART 1 – Before, During, and After COVID-19
In this episode, we’re joined by a panel of leadership experts, who discuss the following: - Why employee engagement has increased, during the COVID-19 pandemic—what companies are finally getting right - What COVID-19 has taught us about how companies should re-examine the Employee Experience - The central role of the manager in Employee Engagement - The impact of Work-From-Home on the future of employee engagement, and how we need to adjust for it Panelists: Tracy Maylett, CEO, DecisionWise; Jason Ward, Executive Vice President, Azul Airlines; Tracey Keffer, VP of Human Resources, Oregon Community Credit Union; Dan Hoopes, VP of Global Effectiveness, Nu Skin The audio from this podcast episode comes from a recent webinar of the same name.
12 minutes | 2 months ago
Ep. 115: Meet The Consultant - Kenna Bryan
In this episode, we sit down with DecisionWise Assessment Consultant, Kenna Bryan. We discuss her education, career, and approach towards engagement, consulting, and leadership. At DecisionWise, Kenna is responsible for helping individuals, teams, and organizations see and move toward their potential with data-driven decisions about employee engagement. Prior to joining DecisionWise, Kenna worked in Human Resources as an HR Business Partner. Among other HR responsibilities, she led employee learning and development initiatives, and trained client companies on various HR policies and programs. Kenna has previous experience in the Learning and Development industry as the L&D Project Manager of a leadership training startup company. In that role, she was the primary person tasked with developing leadership training curriculum and coaching managers and teams on the implementation of said curriculum. Kenna received a Master of Public Administration degree from the Marriott School of Management at Brigham Young University where she specialized in Organizational Behavior and Human Resources as well as Nonprofit Management. She is a Certified Life Coach and has an undergraduate degree from Brigham Young University in Elementary Education. Outside of work, Kenna loves traveling, hiking, cooking, and spending time with people she loves.
20 minutes | 3 months ago
Ep. 114: Engagement Goes To The Movies – “The Intern”
In this episode of the Engaging People Podcast, we present another installment of “Employee Engagement Goes to the Movies,” where we consult the silver screen for powerful lessons on what to do and what not to do to create the right employee experience. This time, we examine the 2015 film “The Intern,” starring Robert De Niro and Anne Hathaway. In this movie, Ben (played by De Niro) is a 70-year old retired widower who takes an intern position at an online fashion site run by Jules (played by Hathaway). One of the power principles we took from the film is the concept of “the power of one to make a difference.” Ben is a very useful, pro-active employee who is very supportive of his workaholic boss, Jules, and helps her to overcome her struggles and re-ignite her passion for the business. We found several lessons from the movie that help us understand how to provide a positive employee experience. This episode features DecisionWise consultants Spencer Taylor and Kenna Bryan.
29 minutes | 3 months ago
Ep. 113: Why Listening Is More Important Than Ever (Rebroadcast)
Our consultants have been advising our clients on their employee listening strategy during a crisis. Many organizations haven't surveyed during these circumstances and need extra guidance on the following: Should we proceed with the survey? Should we add COVID-19 related questions to our current survey design? Should we switch to a different type of survey? How will this survey during a crisis affect our trending progress, year after year? How can I convince our executive team to seek employee feedback right now? Our team goes into depth on these questions and more in an effort to help you engage employees with two-way communication.
20 minutes | 3 months ago
Ep. 112: The Company Culture at Shake Shack
In this episode, we discuss the many ways that Danny Meyer has established a winning company culture at Shake Shack, as well as his other restaurants in the Union Square Hospitality group. Music provided by Arches Audio (https://archesaudio.com/)
12 minutes | 4 months ago
Ep. 111: Don’t Step on the Daisy - Employee Engagement Lessons from "Joe Vs. The Volcano"
In this episode of the Engaging People Podcast, we’re starting a new segment called “Employee Engagement Goes to the Movies,” where we consult the silver screen for powerful lessons on what to do and what not to do to create the right employee experience. This week, we examine the 1990 film “Joe Vs. The Volcano” starring Tom Hanks and Meg Ryan. In this movie, Joe (played by Hanks) works a horrible, dehumanizing job and after being told he is dying of a rare disease, quits his job and accepts an offer to travel to the South Pacific to throw himself into a live volcano. The movie follows his journey at he meets people along the way who help shape his destiny. One of the power principles we took from the film is the concept, “don’t step on the daisy.” In the opening scenes, we watch as employees file in to start their day in a terrible work environment; it’s dark, dirty, depressing, and the management is openly hostile toward their employees. In this setting, one of the workers mindlessly steps on a single remaining daisy, representing the crushed hopes and dreams of the people who work there. We find this movie filled with examples of what not to do when you consider the employees experience and give some recommendations on how to do things better. This episode features DecisionWise consultants Spencer Taylor, Kenna Bryan and Charles Rogel.
11 minutes | 4 months ago
Ep. 110: Do I Trust My Employees And Do They Trust Me
In this podcast episode, DecisionWise VP of Consulting Christian Nielsen, discusses the topic of trust between employees and the management of an organization. In this age of technology, some companies have implemented new ways of monitoring their employees, from tracking internet and email usage to running surveillance on their driving habits through GPS! But as companies use these tactics to improve efficiency, they send the message that they don’t trust their employees. How can an employee bring their best selves to their work if they have no autonomy? Beyond this, managers need to send the message that they trust their employees through their actions, such as the way they delegate (or don’t delegate) assignments and the conversations they have with the individuals on their team. Learn more on the topic of trust in this insightful conversation. Further Reading: - DecisionWise: Trust is the Oxygen of The Employee Experience - Inc.com: 19 Sneaky Ways Your Boss Is Probably Spying On You in 2019 - HBR: The New Ways Your Boss Is Spying on You
18 minutes | 4 months ago
Ep. 109: Giving Employees the Tools and Resources They Need to Succeed
Having the basic tools and resources to do one’s work effectively is a fundamental part of the employee experience. When employees accept jobs, they have a reasonable expectation that they will be given the appropriate tools and resources to accomplish the tasks to which they are assigned. When they do not have the appropriate tools and resources, employees become distracted and dissatisfied. It can be very difficult for employees to engage over the long term without the appropriate tools to do their jobs well. In this podcast episode, we’re joined by DecisionWise consultants, Spencer Taylor and Kenna Bryan, who discuss this topic of tools and resources, including how it can affect the job satisfaction and engagement level of employees, and in turn, enable them to provide a better experience to customers.
58 minutes | 4 months ago
Ep. 108: How Managers Can Increase Engagement With Their Teams - ENGAGEMENT MAGIC
In this podcast, Dr. Tracy Maylett and Charles Rogel review the concepts behind ENGAGEMENT MAGIC, including the research behind the five keys of engagement, and provide answers to the following questions: How can being engaged personally benefit employees and organizations? What is the difference between engagement and satisfaction? How does each of the five ENGAGEMENT MAGIC elements help increase engagement? How do you enable your employees to take ownership of their own engagement? Where does engagement fit into the overall employee experience, and can managers foster an engaging work environment? As a special bonus, we’ll also provide an inside look at our new ENGAGEMENT MAGIC online training option. The audio for this podcast is taken from a webinar, “ENGAGEMENT MAGIC – How Managers Can Increase Engagement with Their Teams.”
11 minutes | 4 months ago
Ep. 107: Creating A Sense of Connection At Work
In this Engaging People Podcast episode, DecisionWise VP of Consulting, Christian Nielson discusses the topic of creating a connection at work. Connection is a sense of belonging and feeling like we’re part of something bigger than ourselves; a team, an organization, a mission. We have such a strong need for connection as human beings that some will even forgo physiological needs to reach it. In fact, connection consistently shows up as the #1 driver of engagement in our surveys. When we feel like we belong, we tend to bring our best ideas to our work. Learn more about how to create a sense of connection on a social level, but also connecting employees to the vision and mission of your organization.
12 minutes | 5 months ago
Ep. 106: Impact – Seeing Positive And Worthwhile Outcomes And Results For Your Work
Impact is about results. It’s incremental progress toward a goal, and small wins that lead to big outcomes. We all need to see that the work we do is contributing to our own goals, the success of our team, those whom we serve, and the organization we are a part of. It’s the difference between simply showing up for work and knowing that we’re an integral part of the day’s operations. In this Engaging People Podcast episode, Dan Deka, Senior Consultant and Executive Coach at DecisionWise, explores the importance of impact in the workplace, it’s connection to meaning, effort and goals, and how managers can use it to drive engagement.
34 minutes | 5 months ago
Ep. 105: Maximizing Growth Opportunities
In this episode, we’re joined by DecisionWise Senior Consultant, Spencer Taylor for an insightful conversation on how managers can maximize growth opportunities for their employees. “As organizations face hard economic times and cut back on developing their employees, they don’t always realize how much value is added to the company culture and the experience of employees when they are given an ongoing opportunity to grow,” says Spencer. Growth is one of the five keys of the DecisionWise ENGAGEMENT MAGIC framework taught in our new Online Training course. Listen to this podcast episode for more research, stories and practical tips on growth.
22 minutes | 5 months ago
Ep. 104: Autonomy - The Power To Shape Your Work Environment
In this Engaging People Podcast episode, DecisionWise Consultant, Thomas Olsen, discusses the topic of autonomy, one of the 5 keys of ENGAGEMENT MAGIC®. We define autonomy as “The power to shape your work and environment in ways that allow you to perform at your best.” Autonomy doesn’t mean “no rules and free reign.” We all work under guidelines. But when we understand our parameters, and have the freedom to do our best work, we are more creative, innovative, passionate and, ultimately, more effective. Listen to this insightful conversation to learn more about how to foster autonomy in your organization.
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