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Key Learnings: A Hospitality Industry Podcast
26 minutes | Apr 27, 2021
Key Learnings 007 - Clayton de la Chapelle (The Music Trust x Alias Creative)
Dynasty Podcasts' hotel and hospitality industry podcast series Key Learnings returns from its pandemic hiatus in advance of a new season this coming summer 2021! In this first episode back, host Jaime Black checks in with Clayton de la Chapelle, Co-Founder at Alias Creative, a strategic creative agency that manages and protects brand driven concepts, and Partner at The Music Trust, who provide sonic identity & creative in hospitality, nightlife, lifestyle, & events. The hotel and nightlife veteran talks about how the pandemic shutdown of travel and nightlife affected his work in both spaces, and shares how he used the past year to retool his approach to hospitality work. de la Chapelle also shares his thoughts on what comes next for the hotel and hospitality industries, and how the nightlife and entertainment experience in the hospitality space will be changed going forward.
18 minutes | Apr 23, 2020
Key Learnings 006 - Anna Anderson (Hotel Zachary)
In February of this year, Key Learnings host Jaime Black heads to Chicago’s Wrigleyville neighborhood, to speak with Hotel Zachary General Manager Anna Anderson. The GM speaks about Hotel Zachary’s relationship with the Wrigleyville neighborhood, located directly across the street from the iconic Wrigley Field. Anderson speaks about the widespread influence of the hotel’s namesake, Zachary Taylor Davis, whose resumes includes architecting Wrigley Field. She also discusses the hotel’s numerous and notable F&B options on property, and the importance of community in everything the hotel does.
24 minutes | Apr 16, 2020
Key Learnings 005 - Lianne Hedditch (Heron Agency)
Lianne Hedditch, the VP of Chicago's Heron Agency, joins Jaime Black on the Key Learnings podcast. A Chicago-based PR and marketing agency that specializes in the hospitality industries, Heron Agency is celebrating their 20th year in business in 2020. Hedditch speaks about the company's focus on digital and visual storytelling around the properties they work with, as well as revealing why promotional live events are still crucial during the digital age. The VP also shares her thoughts on notable Heron Agency client properties, including theWit Hotel, The Westin Nashville, and Le Méridien Chicago, Oakbrook Center.
14 minutes | Apr 8, 2020
Key Learnings 004 - Micaela Haas (The Rose Hotel)
Jaime Black visits Rosemont, IL, for an interview with Micaela Haas, General Manager of The Rose Hotel. Haas details the artistic focus of The Rose Hotel, from zebra-striped mannequins in the lobby to light-up umbrellas that hang from the ceiling and change color and more. The GM also reveals what distinguishes a Hilton Tapestry Collection property, and shares how the hotel can serve as an unexpected surprise for travelers looking for lodging near O'Hare Airport.
21 minutes | Apr 1, 2020
Key Learnings 003 - Karen Herold (Studio K Creative)
In an interview recorded at BLVD in Chicago, Studio K Creative founder Karen Herold joins the Key Learnings podcast. Herold speaks to host Jaime Black about making a career out of design work for hospitality brands. She also delves into the origins of her Studio K Creative agency, and reflects on her work with properties like BLVD, Hotel Zachary, and more. Hosted by Jaime Black Video production by Madison Keenan https://www.madisonekeenan.com
20 minutes | Mar 25, 2020
Key Learnings 002 - Sarah Robbins (21c Museum Hotels)
On the opening day of the new 21c Museum Hotel Chicago - MGallery, Key Learnings host Jaime Black sits down with 21c Museum Hotels COO Sarah Robbins. Robbins speaks on the beginnings of the 21c Museum Hotels concept, and why art is so central to the hotel chain's identity. She also shares how both guests and casual visitors can access and enjoy the art offerings at the Chicago hotel, and discusses the role of 21c Museum Hotels in emerging and artist community-focused cities across the Midwest. Hosted by Jaime Black http://keylearningspodcast.com Video production by Madison Keenan https://www.madisonekeenan.com
24 minutes | Mar 19, 2020
Key Learnings 001 - Irene Wood (The Fields of Michigan)
Welcome to Key Learnings, a podcast about the hospitality industry, from hotels and motels, to suites and boutiques. Hosted by Jaime Black. In the inaugural episode, Black travels to South Haven, MI, to connect with Irene Wood, founder and manager at The Fields of Michigan, an upscale camping destination on a gorgeous blueberry farm. Wood discusses on the the guest experience of staying at The Fields, speaking on how the campground mixes upscale amenities like high end bedding and in-tent showers, with opportunities to connect with nature. She also reveals the work that goes into managing a campground, and shares why the farm experience is so important to the identity of The Fields. Hosted by Jaime Black http://keylearningspodcast.com Video production by Madison Keenan https://www.madisonekeenan.com
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