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Johnny G & Friends

17 Episodes

14 minutes | Dec 6, 2022
Johnny g & Friends Wrap-Up: Tire Dealers Reflect on Advice They'd Give Others
Today’s tire business is rapidly changing: you’re seeing new vehicle technology in your bays daily, and our digital world has changed the way you do business. Yet as you’ll find in this episode of Johnny g & Friends, presented by Firestone, running a successful tire business starts with the basics. What are those and how do you get there? This year’s guests on Johnny g & Friends have some advice. You may remember our “Greatness Wrap-up” from last season, where Johnny g asked each guest: “What motivates you to achieve greatness?” Well, this season, he has a different query: What advice would you give your younger self or what advice would you give someone starting out in business today? In this episode, you’ll hear responses from: - Myron Boncarosky, founder of Virginia Tire with 17 locations outside in the greater Washington D.C. area (0:50) - Aaron Telle, fourth-generation CEO and president of Telle Tire & Auto Centers with 18 locations in Missouri (2:37) - Wendel Burt, founder of Burt Brothers Tire & Service in the greater Salt Lake City area, and his son and current partner in the business, Jake Burt (4:12) - Jarid Lundeen, owner of four Tires Plus locations and two Valvoline Instant Oil Change locations in Minott, North Dakota (8:00) - K&M Tire’s Founder Ken Langhals, who started more than a half decade ago, and his daughter, K&M’s President, Cheryl Gossard (8:50) - Jamie Ward, president of Tire Discounters (10:58) - Gordon Leffler, owner of Suburban Tire’s Glendale Heights location outside of Chicago (11:45) - Doug Miller, president of St. Lucie Battery & Tire (13:58) Watch this season's full episodes on YouTube: https://www.youtube.com/watch?v=RYMvk37Opls&list=PLVkqUUE022sfk413J6lVAaPFH4Wc2ORLy You can also subscribe to this podcast. You can also subscribe to Johnny g & Friends on Apple Podcasts, Google Podcasts and Spotify. This podcast is sponsored by Firestone.
27 minutes | Oct 11, 2022
How to Innovate Through Industry Challenges with Doug Miller of St. Lucie Battery & Tire
Behind the 17 locations of St. Lucie Battery & Tire is a family of immigrants who moved to southeast Florida in the 1940s. Initially, the Miller family started a poultry and egg business in Fort Pierce, yet one of the oldest boys, Joey, saw a need for batteries in the area. So, after he delivered eggs and poultry to the locals, he’d pick up old batteries from service stations, clean them up and re-sell them as reconditioned batteries. Later on, he’d sell new batteries and then add Farm Bureau tires. And before he knew it, he had created St. Lucie Battery & Tire. Now a sprawling urban area, Florida’s Treasure Coast is dotted with multiple locations of St. Lucie Battery & Tire, which boasts more than 240 employees in five counties today. With Joey’s son, Doug Miller, serving as president of the business, Doug has maintained his father’s credo of “Home of Honest, Reliable Service,” yet has adapted the business to change with the times and its customers. In this episode of Johnny g & Friends, presented by Firestone, Doug shares his journey in the tire industry and how he has been able to grow the business with his business savvy and forward-thinking mindset to keep employees engaged while providing world-class customer service. EPISODE OVERVIEW - How Doug’s family settled in Fort Pierce in the early 1940s and why Doug’s father, Joey, created a side hustle in the battery business (1:14) - How the business’s culture has been shaped around its slogan, “Home of Honest, Reliable Service” (7:07) - How Doug became involved in management at a young age (12:01) - The ways St. Lucie Battery & Tire has been able to grow and add locations amid the pandemic (14:26) - Why Doug rewards his team with performance-based bonuses (19:03) - Doug’s mentors in the tire business (20:33) - What’s in store in the five-year plan for St. Lucie Battery & Tire and how Doug is looking at new technologies, like EVs, that are coming down the line (21:45) Subscribe to this podcast on: Apple Podcasts: https://podcasts.apple.com/us/podcast/johnny-g-friends/id1575371575 Spotify: https://open.spotify.com/show/51HCGxJxYmRvUC48iiKXJW Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuc3ByZWFrZXIuY29tL3Nob3cvNDk5NTE0Ny9lcGlzb2Rlcy9mZWVk Stitcher: https://www.stitcher.com/show/johnny-g-friends More on Firestone Tires: https://www.firestonetire.com/ More from Tire Review: www.tirereview.com
27 minutes | Sep 12, 2022
Creating a Culture of Excellence with Suburban Tire's Gordon Leffler
When you walk through the doors of Suburban Tire & Auto Centers in Glendale, Heights, Illinois, you’re walking into one of the cleanest and most organized tire dealerships on the east coast. “I could eat off the floors,” says Johnny g about the tire store this month’s guest has made into a superstore in the suburbs of Chicago. In this episode of Johnny g & Friends, presented by Firestone, meet Gordon Leffler, owner of Suburban Tire’s Glendale Heights store. Attention to detail and an unwavering commitment to strive for excellence define how Gordon has run his business ever since going off on his own in 2012. The floors are immaculate, each tire and part is meticulously put back into its place and expectations of the staff and their professionalism are communicated and carried out each day. In this episode, learn how Gordon has designed his location of Suburban Tire to run at maximum efficiency while still keeping true to the lessons his father taught him about the tire business. EPISODE OVERVIEW: - How Johnny g met Gordon and his brother, Steve (1:19) - The start of Suburban Tire, Gordon’s early memories of the family business and what he learned from his father, Duke, about the tire business (3:13) - How Gordon, his brothers and mother were thrust into management at an early age after his father’s death and the changes they made to streamline operations (8:16) - Gordon’s mentors in the tire industry and what he has learned from them (13:45) - The meticulous organization at Gordon’s story and how he has baked in attention to detail and cleanliness into the culture of his store (18:03) - The hardest thing to teach new employees entering the tire business (21:30) - The step-by-step hiring and onboarding process for new employees – both technicians and service advisors—at Gordon’s store (23:32) More from Tire Review: www.tirereview.com Subscribe to this podcast on: Apple Podcasts: https://podcasts.apple.com/us/podcast/johnny-g-friends/id1575371575 Spotify: https://open.spotify.com/show/51HCGxJxYmRvUC48iiKXJW Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuc3ByZWFrZXIuY29tL3Nob3cvNDk5NTE0Ny9lcGlzb2Rlcy9mZWVk More on Firestone Tires: www.firestonetire.com More from Suburban Tire: https://www.suburbantire.com/
27 minutes | Aug 8, 2022
Tire Discounters’ Jamie Ward: The Hard Work Behind Multi-Location Growth
Jamie Ward is a true tire guy. He learned automotive service work at an early age and had the skills equivalent to an ASE Master Tech by age 15. As he grew in the business, his passion and energy for the industry has catapulted him to president and CEO of TireDiscounters where he has been an instrumental part of growing the business from eight stores to the over 175 locations the dealership has today…including its foray into the car wash business. In this episode of Johnny g & Friends, presented by Firestone, Jamie shares his journey in the tire industry, mentors he'd had along the way, the work it takes to grow a multi-location business and what he enjoys most about being in the tire industry. EPISODE OVERVIEW - What Jamie learned working from his grandfather, a Cincinnati firefighter who ran an auto shop out of his garage on the side (1:41) - How Johnny g helped Jamie’s first employer, Tony Michel of Michel’s Tire Co., expand his business (4:03) - Jamie’s start at Tire Discounters and what he found attractive about the business and Chip Wood’s leadership style (5:34) - How Jamie helped open 60 Tire Discounters locations in about 10 years and what the programs and systemized processes he helped the business adopt throughout its growth (5:44) - Jamie’s role in helping Tire Discounters double down on growth, opening 10-15 locations per year starting in the early 2010s (9:26) - Tire Discounters’ growth strategy and goals for the business’s growth this year (12:51) - Challenges that have come with rapid growth and why it’s important to have people from non-tire backgrounds work in a tire store (15:04) - Why Jamie considers himself a “student of the business” (17:35) - What Jamie thinks is the hardest thing to teach others about the tire business (20:11) - The biggest challenges that exist for independent tire dealers, including Tire Discounters, today (24:14) More on Tire Discounters' growth: https://www.tirereview.com/?s=Tire+DIscounters Subscribe to Johnny g & Friends on: Apple Podcasts: https://podcasts.apple.com/us/podcast/johnny-g-friends/id1575371575 Spotify: https://open.spotify.com/show/51HCGxJxYmRvUC48iiKXJW Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuc3ByZWFrZXIuY29tL3Nob3cvNDk5NTE0Ny9lcGlzb2Rlcy9mZWVk Stitcher: https://www.stitcher.com/show/johnny-g-friends Thanks to our sponsor, Firestone Tires: https://www.firestonetire.com/
20 minutes | Jul 20, 2022
Why Scaling Up Helps Business With Tires Plus’ Jarid Lundeen
Even when Jarid Lundeen worked in the restaurant and banking industries, one thing about the customer experience always stood out to him: Consistency. Early on, he learned consistency creates success, which is what he looks to instill in his four Tires Plus locations in Minott, North Dakota. But how do you do that? Jarid tells Johnny g in this latest episode of Johnny g & Friends, presented by Firestone. Jarid not only touts consistency in the tire business but also diversity and scaling up as a means to success as a businessman. As the CEO and president of JETT Management, Jarid has four Tire Plus locations plus four Valvoline Instant Oil Change stores and a barbecue restaurant under his belt and is an example in each of his businesses of how a consistent customer experience can lead to repeat business. Jarid got the hang of the automotive industry as a young boy hanging out with his dad at his father’s body shop. Over the years, he strayed away from the industry, yet was called back after his father asked him to partner with him on a Tires Plus location Since then, he bought his father out and has grown his footprint with much more on the way. EPISODE OVERVIEW - How Johnny g and Jarid first met (1:40) - What Jarid learned working in the banking and restaurant industries and how he applies that to his businesses today (3:00) - Why Jarid has diversified his portfolio to not only include tire stores and why he feels that will benefit him down the line (4:13) - Jarid describes his early years growing up in his father’s body shop and skills he learned, such as creating conversation, from the experience. (5:47) - Why Jarid was attracted to invest in Valvoline Instant Oil Change stores and his view on how the oil change should work in relation to his tire shop (7:08) - Jarid’s goals for his businesses, including his tire business, oil change business and Bones BBQ restaurant and why the need for replication is paramount across processes at all three (8:54) - Mentors Jarid has had in the tire industry (12:40) - Why Jarid thinks it’s important to scale up in business and grow (14:49) You can also watch this episode of Johnny g & Friends, presented by Firestone, on YouTube: https://www.youtube.com/watch?v=kgfm_UrqXz4&list=PLVkqUUE022sfk413J6lVAaPFH4Wc2ORLy
26 minutes | Jul 12, 2022
Keeping True to Your Business's Values as Your Grow with K&M Tire
With opportunities for growth, many businesses add to their bottom line, but it also becomes more complex and complicated to keep things running. With so many balls in the air, it gets harder to stick to your mission– why you even started in the first place–as well as your vision for the business and the values you want the business to carry out on a daily basis. It’s truly a juggling act, but one business that has been able to do this as it has grown over the last 52 years is K&M Tire. Founded in 1970, Ken Langhals started K&M Tire with $100. It was originally a two-bay gas station in northwest Ohio. However, over the years, Ken left tire retail, tried his hand at retreading and ultimately, locked in tire distribution as his area of focus. Since then, the business has grown to 32 distribution centers in more than 25 states. But through it all, Ken, now CEO of the business, and his daughter, Cheryl Gossard, the business’s president who handles day-to-day operations, have kept in focus the mission, vision and values of how they’d like to run the business. Has it changed over the years? Of course! Cheryl will tell you that when K&M acquired a tire distributor and doubled in size, those three guiding principles went into question. However, they’ve always come back (and at times redefined) their mission, vision and values, as each employee knows the standards in which K&M operates its business. In this episode of Johnny g & Friends, presented by Firestone, Johnny g sits down with Ken and Cheryl to talk about the business’s humble beginnings, how it has evolved over the years with the handover from father to daughter in leadership, the improvements it has made as its grown and what it’s growth strategy is for the future. Listen to this episode below or subscribe to Johnny g & Friends on: Apple Podcasts: https://podcasts.apple.com/us/podcast/johnny-g-friends/id1575371575 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuc3ByZWFrZXIuY29tL3Nob3cvNDk5NTE0Ny9lcGlzb2Rlcy9mZWVk Spotify: https://open.spotify.com/show/51HCGxJxYmRvUC48iiKXJW You can also watch this episode on YouTube: https://www.youtube.com/watch?
30 minutes | May 10, 2022
Passing on Passion for the Tire Business with Burt Brothers
Wendel Burt, co-founder of Burt Brothers Tire & Service, attributes his success in the tire industry to two words: Hard work. It’s that simple yet also challenging and complicated when you’re the one that’s the owner, service advisor, trainer, technican, HR department and… should we go on? We know other tire dealers out there get the grit it takes to start your own tire business. So, when Wendel Burt and his brother, Ron, started Burt Brothers Tire & Service in 1991, they set out to sell one tire per day and stay committed to the business. Thanks to this, their business has blossomed into a 14-location dealership in the Greater Salt Lake City, Utah area, and the second generation has taken the helm. In fact, under the leadership of Wendel’s sons Jake, Jason and Jeremy, and Ron’s sons, Cory and Brandon, the business was named the winner of Tire Review’s prestigious 2021 Top Shop Award. In this episode of Johnny g & Friends, presented by Firestone, Wendel and his son, Jake, delve into how the first generation was able to pass down the passion for the business to the second generation and why Wendel says tire dealers need to constantly evolve their business in a competitive tire retail landscape. EPISODE OVERVIEW - How Burt Brothers’ relationship with Firestone actually started out of the Firestone recall in 2000 [1:25] - Wendel describes his start in the industry and he and his brother, Ron, learned “the meaning of hard work” quickly by vowing their dedication to the business’ success [3:05] - Wendel and Jake share the business advice Johnny g has taught them over the years in their partnership with Bridgestone [5:10] - Jake explains how he, his two brothers and two cousins divvy up ownership roles within the business today [7:01] - How Wendel and Ron prepared their sons to take over the business [9:20] - Burt Brothers’ business today and what Jake and his second-generation partners changed when they look over the business [12:00] - Wendel explains why it’s dangerous for a tire business to “stay the same” and how a business can automatically grow if it gives room for employees to grow [17:38] - Why Burt Brothers shaves tires for customers and how it’s become a competitive advantage for the Utah independent tire dealer [19:00] - Jake details the biggest challenge in the business today and how he and his partners are working to solve it [21:08] - Why Burt Brothers is investing in RoboTire, tire-changing robots, and how Jake and Wendel plan to use them in their “shops of the future.” [22:41] Apple Podcasts: https://podcasts.apple.com/us/podcast/johnny-g-friends/id1575371575 Spotify: https://open.spotify.com/show/51HCGxJxYmRvUC48iiKXJW Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuc3ByZWFrZXIuY29tL3Nob3cvNDk5NTE0Ny9lcGlzb2Rlcy9mZWVk YouTube: https://www.youtube.com/watch?v=kgfm_UrqXz4&list=PLVkqUUE022sfk413J6lVAaPFH4Wc2ORLy
16 minutes | Apr 12, 2022
Fast-Tracking Business Expansion & Change with Aaron Telle of Telle Tire
Expanding from one store to two is hard enough, but imagine expanding from one to 19 stores in the span of 10 years. If you think that sounds like a daunting task, you’re not alone, but that’s the feat Aaron Telle, owner of Telle Tire & Auto Centers based in St. Louis, Missouri, accomplished after taking over his family’s business in 2009. The fourth-generation owner of Telle Tire & Auto Centers, Aaron began his career in the tire industry at Telle Tire sweeping floors and shuttling customers in high school. With business savvy at a young age, Aaron began to form strategic relationships in the industry and chart his vision for the company’s growth. When his father, Scott Telle, passed away suddenly in 2009, Aaron was thrust to the helm of the business to carry on its customer-centric, family-focused values and a year later, taking the dealership to new heights. In this episode of Johnny g & Friends, presented by Firestone, Aaron reveals his toolkit for rapid expansion of his family business that’s celebrating its 80th anniversary this year. In this episode, Johnny g and Aaron delve into: - 1:56: Aaron describes how his great-grandfather, Arthur, started the business during World War II as a recapping business, and Johnny g describes how he met Aaron’s grandfather, Chuck. - 3:50- Lessons Aaron has learned from his grandfather, Chuck, and his father, Scott. - 5:32- The growth strategy behind Telle Tire’s expansion from one store to 19 stores in 10 years and how Aaron helped his employees care and think “like a Telle” about the business. - 7:49: The employee-focused reason Aaron decided to close all Telle Tire locations on Saturdays. - 11:15: The biggest challenges Aaron sees on the horizon for Telle Tire. - 13:16 – What motivates Aaron to continue to improve the business and his knowledge of it. - 13:59 – Telle Tire’s footprint for the future, what he’s focusing on for the business for 2022 and what Aaron feels fueled the business’s rapid expansion. Watch this episode on YouTube: https://youtu.be/42fuzmw9CPc Or subscribe to Johnny g & Friends on: Apple Podcasts: https://podcasts.apple.com/us/podcast/whats-treading-with-tire-review/id1470309726 Spotify: https://open.spotify.com/show/1GA3lp6AFo7V7EEG5awHaE Google Podcasts: https://play.google.com/music/listen?u=0#/ps/Iv76bs6re7unom4p76myj3cakhm
35 minutes | Mar 15, 2022
How Second-Gen CEOs Take Business to New Heights with Virginia Tire
For years, Virginia Tire & Auto has been among the best tire dealers in North America. The dealership, now spanning 18 stores, was named Tire Review’s Top Shop Winner in 2011, and since then, has garnered local and national accolades. Today in its second generation of ownership, Virginia Tire is redefining what it means to be a tire dealer in the 21st century with an open mind toward technology, smart marketing and a different look on how they see their competition. “Customers aren’t just judging us against other people who do tire and auto service, they’re comparing us to every other experience they have on a daily basis,” says Julie Holmes, co-CEO of Virginia Tire, describing the business’s forward-thinking approach to today’s retail landscape. Located in the Virginia suburbs of Washington D.C., Virginia Tire was founded in 1976 by Myron and Carole Boncarosky. The two laid the foundation for the business’s high standards of customer service and employees-as-family mindset. Today, Myron’s daughter, Julie, and her husband, Mike Holmes, run the business as co-CEOs with a focus on continuous improvement. In this episode of Johnny g & Friends, sponsored by Firestone, Johnny g sits down with Myron, Julie and Mike to discuss keys to the business’s success over the years and how it has evolved to meet customer expectations time and time again. EPISODE OVERVIEW: - Julie, a successful attorney before joining the family business, describes how her father’s positive attitude toward the business influenced her decision to come back to the family business and follow her passion. (2:00) - Mike, an accountant and financial analyst, shares how Myron served as a mentor to him and the events that led up to him joining the family business in 2007. (3:37) - Stories from Julie’s childhood and how “the kitchen table was the board room” growing up in the Boncaroksy household. (6:35) - Myron describes what he learned from being a sales rep for Texaco and how he applied that to starting Virginia Tire & Auto. (9:06) - Characteristics Myron has seen over the years in successful dealers and employees. (13:15) - The importance of “making winners out of your people” and why Myron believes the best insights on your business come from your employees. (16:32) - Myron describes why “new blood” is important in the business. (17:34) - Julie describes Virginia Tire’s rebranding process, in which she and Mike defined the company’s values and how those values influence every aspect of the business. (21:17) - Mike shares his view on the complexity of the tire business and how the company is simplifying today’s customer experience to “take the stress out of car care,” as Virginia Tire’s mission statement says. (23:34) - The way Mike and Julie view their competition and how it has influenced Virginia Tire’s customer experience (25:55) - After opening four stores in 2019, Julie and Mike share how the coronavirus pandemic affected their business and their focus for the future (28:47) Listen here or watch the video version of this podcast on: TireReview.com: https://www.tirereview.com/virginia-tire-second-generation-ceos-transform-buiness/ YouTube: https://www.youtube.com/watch?v=kgfm_UrqXz4&list=PLVkqUUE022sfk413J6lVAaPFH4Wc2ORLy
13 minutes | Feb 22, 2022
Greatness Wrap-Up: Tire Dealers Share Top Motivators for Success
Any industry, sport or line of work has “the greats” — those people that others in the industry know for the work they do, the business they’re building and the legacy that they’re creating. They’re known for their steadfast leadership, problem-solving abilities, and most importantly, their unwavering passion for the industry and serving their communities. In season 1 of Johnny g & Friends, presented by Firestone, Johnny g talked to many of those tire industry greats– of which there are many– and asked them one question: “What motivates you to strive for greatness?” While many shied away from the greatness moniker, their responses to the question showed their willingness to constantly approve, their business savvy, and the importance each person places in giving back to others. In this episode, you’ll hear responses from: - Mario Andretti, racing legend and Indy 500, Daytona 500 and Formula 1 World Champion. - Larry Morgan, former tire dealer who grew Tires Plus into 600 locations, left the industry, and founded Morgan Family Ventures and Morgan Auto Group, the largest car dealer in the state of Florida. - Paul Swentzel, co-founder of S&S Tire. - John Zentz, senior vice president of global sales at Hunter Engineering. - John Boyle, former owner of Englewood Tire and current president of ETD Discount Tire Centers. - John Ziegler, Jr., vice president of Ziegler Tire. - Craig Tate, former owner of Tate Boys Tire & Service and consultant for Sun Auto Tire & Service. Listen to the full episode here or subscribe to Johnny g & Friends on: Apple Podcasts: https://podcasts.apple.com/us/podcast/whats-treading-with-tire-review/id1470309726 Spotify: https://open.spotify.com/show/1GA3lp6AFo7V7EEG5awHaE Google Podcasts: https://play.google.com/music/listen?u=0#/ps/Iv76bs6re7unom4p76myj3cakhm YouTube: https://www.youtube.com/watch?v=6rYE1NOtnlw&list=PLVkqUUE022sdAVQ6DuHU8cxd3FS2ni9vA
32 minutes | Jan 4, 2022
Adopting an Athlete's Mindset in Business with Craig Tate
Teamwork is key to running a successful business, and no one knows that better than Craig Tate. A second-generation tire dealer with a passion for the tire business, Craig was a college football player who took over his father’s tire dealership with his brother, Chuck, in 2000. The two grew the business to seven locations, running the multi-store business like they were operating a football team. In 2018, Tate Boys won the 2018 Tire Review Top Shop Award, being named the best tire dealer in North America. Although Craig sold his business last year to Sun Tire Auto & Service, he remains active in the tire industry as a consultant with Sun Auto, living out his passion for the business and working on processes and improving the customer experience. Johnny g first met Craig about six years ago and since then, the two bonded over their love of sports and the tire business. In this episode of Johnny g & Friends, presented by Firestone, Craig and Johnny g delve into: - How Johnny g and Craig met and how they grew their relationship into a brotherhood (1:00) - What Craig learned from his dad, Bob, and how Craig brought the foundations running a business with him into his own (2:52) - The Tate family’s history of professional and college sports, including Craig’s wins at the University of Tulsa and what he learned from his brother, Chuck, in his professional baseball career (7:25) - How Craig’s discipline as an athlete influenced how he ran his tire business and why it’s important to be a student of the business and pay attention to detail (9:46) - Why emotional engagement is the most important thing to a tire sale (13:05) - The KPI that Craig believes is the most important to track to aid in business intelligence and growth (14:10) - What Craig believes is the ideal technician training process and how keeping track of technician performance fuels healthy competition (17:30) - The legacy Chuck, Craig’s brother, mentor and business partner, left at Tate Boys after his sudden death and how Craig continues to instill Chuck’s winning attitude in the business and his life (21:50) - Craig and Johnny g’s memories together including playing cribbage, golf and other healthy competition (26:48) - Why Craig decided to sell Tate Boys Tire & Service to private equity backed Sun Auto Tire & Service and how Craig is working with Sun Auto to improve retail processes and the customer experience (27:55) More on Firestone: firestonetire.com More Johnny g & Friends: https://www.tirereview.com/tag/johnny-g-friends/
23 minutes | Dec 8, 2021
Leading a 102-Year Old Tire Business into the 21st Century with John Ziegler Jr.
John Ziegler Jr. has rubber running through his veins. The third generation of a 102-year-old tire business, John Jr. grew up busting tires at his family’s Ziegler Tire retail stores in Canton, Ohio. After graduating college, he worked for a short time at a Firestone store, yet the family business, which claims to be one of the first and oldest Firestone dealers, called him back. A jack of all trades, John Jr. has worked on the retail, commercial and wholesale side of Ziegler Tire’s growing business, and now serves as the company’s vice president. Over the years, Ziegler Tire has grown to include three wholesale centers, two retread plants, 16 commercial centers and seven retail locations. From growing up in the business, John Jr. has plenty of stories about Ziegler Tire’s growing pains and triumphs and has met tire industry greats along the way, including his friend, Johnny g. In this episode of Johnny g & Friends, sponsored by Firestone, John Jr. delves into: - Why he didn’t come back to the family business right away after graduating college (1:40) - Keys to Ziegler Tire’s longevity in the tire business, advice he received from generations before him and what he has passed down to his son (3:59) - His mentors over the years and the people that shaped his life in the tire industry, including his cousin, Bill, president of Ziegler Tire, his Uncle Harold who got him into IndyCar racing, the Grismer Tire guys and the group of tire dealers from “The Tabernacle of Golf" (7:23) - Challenges Ziegler Tire has undergone in its 102-year old history, including surviving the Great Depression, and how those challenges shaped its culture and DNA (12:32) - Memories Johnny g and John Jr. have shared over the years from the “Gamarama” at the New Orleans Superdome, Johnny g’s Chicago Bears coat, trips to Japan, experiencing the Monaco Grand Prix and IndyCar races (15:17) - How Ziegler Tire became a Firestone dealer with one of Harvey Firestone’s first salesman signing on brothers Oliver and Harold Ziegler as dealers of the brand (19:33) - Why Zieglar Tire has stuck with the Firestone brand and why they didn’t carry another brand until the 1970s (21:40) Listen here or subscribe to Johnny g & Friends on YouTube, Apple Podcasts, Google Podcasts, Spotify and Stitcher. Firestone Tires: https://firestonetires.com/
20 minutes | Nov 8, 2021
Why the Tire Business is a Relationship Business with Englewood Tire's John Boyle
When you train under “The Captain,” you’re bound to be a captain of the industry in your own right. And John Boyle definitely is. Just ask Johnny g. Like many dealers out there, Boyle grew up in the tire business. He began working as a teenager for his father, Jerry “Captain” Boyle, who founded Englewood Tire Distributors with a partner in 1945. Boyle eventually worked his way up through the ranks to take over the family business and become president of Englewood Tire Distributors in the late 90s. As he worked his way up in the business, Johnny g did, too. As a sales manager for Bridgestone-Firestone, Johnny g called on Englewood Tire and formed a lasting bond with “The Captain,” a well-known personality in the tire industry, and Boyle, who would run the Northeast tire distributor for almost 20 years. In this episode of Johnny g & Friends, Boyle reflects on the lessons his father, “The Captain,” taught him, shares his cardinal rules for working with suppliers and delves into why he sold his family’s distribution business as well as the memories he’s shared with Johnny g along the way. Find out more about: - Why Johnny g has “freaked out” to meet Boyle and his father, nicknamed, “The Captain,” among his industry peers [2:05] - The story behind how “The Captain” started Englewood Tire on a handshake agreement and what Boyle learned are the keys to working with family [4:07] - Boyle’s cardinal rules for working with suppliers, dealers and employees (hint: they’re the same!) [6:50] - How Boyle grew Englewood Tire Distributors from one wholesale and retail operation to seven wholesale and eight retail stores [8:08] - Boyle’s memories with Johnny g over the years, including when Johnny g would give “the weather report” to the Englewood Tire management staff, trips to Japan and Monaco for the Grand Prix with Bridgestone and many more [9:00] - Boyle’s reasons for selling Englewood Tire as “tremendous consolidation” was going on in the industry and how the distribution landscape has changed over the years[15:05] - Boyle’s role as president of ETD Discount Tire Centers today and how the retail business has had record years under his son-in-law, Kevin Scully, the dealership’s vice president, with more growth on the way. [16:32] - How Boyle says Johnny g put “fun” in the business and John’s reflections on today’s tire industry [18:45] Listen here or subscribe to Johnny g & Friends at: - Apple Podcasts: https://podcasts.apple.com/us/podcast/johnny-g-friends/id1575371575 - Spotify: https://open.spotify.com/show/51HCGxJxYmRvUC48iiKXJW - Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuc3ByZWFrZXIuY29tL3Nob3cvNDk5NTE0Ny9lcGlzb2Rlcy9mZWVk - Stitcher: https://www.stitcher.com/show/johnny-g-friends - YouTube: https://www.youtube.com/watch?v=kgfm_UrqXz4&list=PLVkqUUE022sfk413J6lVAaPFH4Wc2ORLy More on Firestone Tires: https://www.firestonetire.com/
21 minutes | Oct 4, 2021
Hunter Engineering's John Zentz Details How Dealers Can Win in Today's Market
When you take a look around at the tire service equipment in your shop, you may see the name of the company that Johnny g’s next guest represents. The one that he credits for imprinting the tire industry in his heart. That company is Hunter Engineering, and the guest that’s been part of its team for over 25 years is none other than John Zentz, the company’s senior vice president of global sales. Johnny g first met Zentz at a retirement party for Dick Johnson, chairman and CEO of American Tire Distributors. Through industry events, golf outings and the mutual friends they’ve made along the way, the two have solidified a bond over the industry they love. Zentz first started in the automotive industry selling engine diagnostic equipment in the mid-80s and then made his way into tire service and has stayed ever since. Now, he’s a familiar face in the industry and has become a staunch advocate for the automotive aftermarket and the independent tire dealer. In this episode of Johnny g & Friends, presented by Firestone, Johnny g and Zentz delve into: -How Zentz learned the pulse of the industry from a young age and why he felt it was a “natural fit” for his career (1:10) - The origins of Hunter Engineering and how it morphed from a battery company to a tire service company and how tire service technology has changed over the year (Remember a bubble balancer? An alignment machine with strings?) (1:50) - Zentz’s mentors from his first job at Allen Test Products to what he learned from early mentors at Hunter Engineering [3:50) - How Zentz believes independent tire dealers can compete and survive in today’s market (6:48) - The pandemic’s effect on Hunter Engineering and what the company did to innovate (8:47) - Memories Johnny g and Zentz have shared with the “great cast of characters” in the industry, including a golf incident when Johnny g hit a real birdie (10:00) - How Johnny g and Zentz’s mutual friend Steve Gray, former owner of Gray’s Wholesale Tire Distribution in Texas, saved Johnny g’s life when he had 15-20 minutes to live (13:44) - How Zentz thinks tire dealers can capitalize on electric vehicle repair and maintenance (17:35) Listen to the full episode here or subscribe to Johnny g & Friends on Apple Podcasts, Google Podcasts, YouTube, Spotify and Stitcher.
26 minutes | Sep 3, 2021
S&S Tire's Paul Swentzel Talks How He's Shaped a Three-Generation Business
A lot of luck, forming long-lasting relationships and a push to always remain relevant has led to S&S Tire’s enduring success over the years. Yet, you can’t have a successful three-generation business without having a solid foundation. For this Kentucky-based tire distributor, that foundation started with Paul Swentzel, co-founder of S&S Tire who has also helped other dealers and distributors in the industry get started with their own businesses. A household name in the tire industry, Paul founded S&S Tire with his business partner, Don Schnieder, in 1974. They started out wholesaling tires out of a 9,000-square-foot warehouse in Lexington, Kentucky, and since then, the business has grown to 12 distribution centers across 10 states, 20 commercial truck centers, three retread plants and three retail locations. Paul first met Johnny g in the 70s, and since then, the two have taken their relationship from business to an enduring friendship. Get to know Paul, his wit, how he got started in the industry and how he’s managed to create a growing distribution business in the heart of the Bluegrass in the latest episode of Johnny g & Friends. In this episode, Paul and Johnny g delve into: - How they met and how Paul bought 25,000 tires from Johnny g at the 11th hour to help 0 Bridgestone meet their sales goals [1:50] - Paul’s journey to becoming a Firestone dealer and the mentors he had in the industry along the way [4:00] - With $50,000, a prayer and hard work, how Paul and Don Schneider started S&S Tire and how Paul’s relationship with Paul Zurcher played a huge role in his success [5:58] - Paul’s eagerness to help others get started in the business and how he did it [7:25] - How Paul overcame his biggest challenges in the tire business through forming relationships [8:10] - Brooks Swentzel, Paul’s son and current president of S&S Tire, describes S&S Tire’s business today, his philosophy on serving the business’ dealer customers and what he’s learned from his dad over the years [10:13] - Brock Swentzel, Paul’s grandson and the company’s manager of supply chain, explains how the pandemic has impacted S&S Tire and how he and his team work with manufacturers on tire supply and why he joined the family business [14:31] - Fun and funny memories Paul and Johnny g have made over the years -- from winning golf tournaments to forming relationships with celebrities like Arnold Palmer and Walter Payton as well as dealers both big and small [17:42] - Changes Paul has seen in the tire business from when he founded it to now and the importance of his son and grandsons (Brock and Austin Swentzel) adding capabilities to the business over the years [21:31] - How Paul created a community within the S&S tire dealer base [23:46] - How Paul helped Johnny g create Tire Stars, Bridgestone’s rewards program for distributors [24:50] Listen to the full episode here or subscribe to Johnny g & Friends on: Apple Podcasts: https://podcasts.apple.com/us/podcast/johnny-g-friends/id1575371575 Spotify: https://open.spotify.com/show/51HCGxJxYmRvUC48iiKXJW Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuc3ByZWFrZXIuY29tL3Nob3cvNDk5NTE0Ny9lcGlzb2Rlcy9mZWVk Stitcher: https://www.stitcher.com/show/johnny-g-friends
25 minutes | Aug 3, 2021
How Tire Industry Superstar Larry Morgan Created Multi-Billion Dollar Businesses in Tires & New Car Sales
In this episode of Johnny g & Friends, get to know the “Michael Jordan of the Tire Industry.” No he’s not 6-foot-6 with six playoff rings, but he is the largest car dealer in the state of Florida. That man is Larry Morgan, chairman of Morgan Family Ventures, a high-growth group of companies spanning multiple industries. Why is he the “Michael Jordan of the Tire Industry?” Well, because he’s the GOAT - one of the greatest tire dealers of all time, according to his friend, Johnny g (aka John Gamauf). But let’s let his record speak for itself. Larry got his start as store manager at Firestone after being a part of the company’s elite management training class of 1965. Years later, he would invest “every single dime” he had to purchase 30 locations of Don Olson Tire in Clearwater, Florida, with the help of Firestone Tire. In less than 10 years, he’d grow it to 600 locations of Tires Plus across the country. Since then, he’s gotten out of the tire business and now owns 47 car dealerships as part of Morgan Auto Group in addition to a construction management company, a real estate holding agency and others. Along the way, he’s molded himself into a philanthropist that gives back in the Tampa Bay community. When Johnny g met Larry, he was on the path to becoming a business mogul as the CEO of Merchant’s Tire. Since then, the two have been through the ups and downs of the industry—and life—together. In this episode of Johnny g & Friends, presented by Firestone, hear how Larry grew Tires Plus to a 630-location tire dealership, the challenges along the way, and like MJ, how he switched careers to become the largest car dealer in the Sunshine State. You’ll also hear about: - Larry’s start in the industry and the story of his first tire sale, which totaled $20 [1:00] - Larry’s time as CEO at Merchant’s Tire, which he grew to more than 100 locations [4:09] - How Larry set out on his own and “put every single dime” on the line to acquire Don Olson Tire, which he expanded to 600+ locations of Tires Plus across the country [5:13] - What Larry believes was the key factor in the success of Tires Plus and how he became known as “Recall Larry” among his team as they navigated the Ford-Firestone recall [7:42] - Why Larry sold Tires Plus stores to Bridgestone-Firestone [10:47] - How Larry entered the new car dealer market and the similarities and differences between owning tire stores and auto centers [12:29] - The success of Morgan Auto Group, which is on track to generate $4.5 billion this year, and what Larry enjoys most about his role as the group’s chairman [14:22] - Larry’s memories with Johnny g including the time they both spent with Walter Payton, considered one of the greatest American football players in history [16:25] - Johnny g’s cancer scare at the age of 36 and how Larry dropped everything to be there for his friend [20:35] - Achieving work-life balance and how Larry and Johnny g handled their friendship while maintaining their competitive edge in their respective positions [22:23] Listen to the full episode here or subscribe to Johnny g & Friends on the following channels: Apple Podcasts: https://podcasts.apple.com/us/podcast/johnny-g-friends/id1575371575 Spotify: https://open.spotify.com/show/51HCGxJxYmRvUC48iiKXJW Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuc3ByZWFrZXIuY29tL3Nob3cvNDk5NTE0Ny9lcGlzb2Rlcy9mZWVk Stitcher: https://www.stitcher.com/show/johnny-g-friends Spreaker: https://www.spreaker.com/user/babcoxmedia/final-audio-mario-andretti-audio-mixdown YouTube: https://www.youtube.com/watch?v=kgfm_UrqXz4&list=PLVkqUUE022sfk413J6lVAaPFH4Wc2ORLy More on Firestone Tires at https://www.firestonetire.com/
29 minutes | Jul 6, 2021
Racing Legend Mario Andretti Shares Stories from the Finish Line
Mario Andretti is a racing icon. He’s won the Daytona 500, the Indy 500 and a Formula One World Championship—a feat no other racecar driver has achieved. He’s taken the checkered flag 111 times during his career, and today, he shares his stories and reflections from his more than 50-year career in the inaugural episode of Johnny g & Friends. John Gamauf (aka Johnny g) first met Mario in the mid-90s at an IndyCar race. Their friendship solidified when they traveled across the country visiting dealers during the Ford-Firestone recall. Mario had just signed on as a Firestone spokesman, and Johnny g served as president of consumer tires in North American for the company. From this, they formed a bond that has lasted for 21 years. In this episode of Johnny g & Friends, hear about Mario’s humble beginnings in racing, how he’s impacted the evolution of tire technology and why he stood up for the Firestone brand during a tumultuous time. Johnny g & Mario also discuss: - Returning to his hometown in Italy to shoot “Drive Like Andretti” and the memories he has as a young Italian refugee and young immigrant in Nazareth, Pennsylvania - The evolution of technology in racing from when Mario started to now and what it takes for drivers to extract what they need from the vehicle - The Ford-Firestone recall and why Mario became a spokesperson and “put his name on the line” for the Firestone brand during that time - Mario’s reflections on being a test driver for Firestone and the improvements in race tire technology he’s experienced along the way - Mario’s greatest stories from racing with his son, Michael, and how he and his twin brother, Aldo, have created a family of professional racecar drivers - Mario’s “Father’s Day gift” from his son at one of the closest races in IndyCar history - Mario’s reflections on the impact of his career and being named to the “Living Legends” list in the Library of Congress - Where Mario’s intense drive to succeed comes from and his formula for creating a great team on and off the racetrack - Why, to this day, Mario still loves the sound of opera over the sound of an engine - Mario’s dream guests to a dinner party and why it includes Lady Gaga and Mikhail Gorbachev - Mario’s memories and funny stories of working with Paul Newman as a driver for Newman/Haas Racing Watch the full episode at tirereview.com or on Tire Review magazine's YouTube channel. Tire Review: https://www.tirereview.com/tag/johnny-g-friends/ YouTube: https://www.youtube.com/channel/UCUswYJsDNu5h8U6wSk29U4A Look for more episodes of Johnny g & Friends the first Tuesday of every month on tirereview.com.
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