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The online sales process is something everyone deals with when they are doing business online. That’s why in this episode of the Jeanette Cates Show I talk about the two parts of the sales process – and what goes into each. One of the biggest hurdles in the process I have had to overcome – and that you have faced as well –Read More...The post Online Sales Process [Podcast #005] appeared first on Jeanette Cates.

Customers are the core of your business. Without them, you have no business. So it’s extremely important to take good care of them. But that doesn’t mean you have to sacrifice your time and energy responding to every request you receive. In this podcast I share Categories of customers – from site visitors to consulting clients Levels of access – and how toRead More...The post Customer Service And Customer Access [Podcast #004] appeared first on Jeanette Cates.

Systems save time – in so many ways! I’ve been using systems since before high school – and in this episode of my podcast I tell you how I got started. We also talk about Systems defined and why they are so important to you and your business How to get started in creating your own systems Where systems can take you PlusRead More...The post Systems Save Time [Podcast #003] appeared first on Jeanette Cates.

Welcome to episode 2 of the Jeanette Cates Show! You’ll notice I have a new cover for the podcast – one that I hope will stand out more in itunes! One of the things I think is so important, particularly when you are doing business online, is to know who you are listening to. So in this episode I share some of myRead More...The post Do What You Love [Podcast #002] appeared first on Jeanette Cates.

In this inaugural episode of my new podcast, I talk about online trends and timing. Specifically I reference meta tags, links, and podcasts as three trends that have come and gone more than once. With this first episode, I kept it short – about 3 1/2 minutes. But future episodes will be a little longer. I’ve also set up a fan page forRead More...The post Online Trends And Timing [Podcast #001] appeared first on Jeanette Cates.