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29 minutes | May 20, 2021
EP49 - Cut The Cord
When should a customer no longer be a customer? When should we let go a customer? When is or isn't a customer right?. In this new normal, let's talk about how to be more efficient and profitable making sure we accept and keep the right customers. Let's discuss!
30 minutes | Mar 10, 2021
EP48 - Signs that your business needs an MSP
Ever wondered how you could position yourself as an MSP? How you tell you potential customers that they need an MSP? Struggling to sell? Need ideas? Let's talk about it!
30 minutes | Feb 24, 2021
EP47 - Everyone Makes Mistakes
In this episode we discuss few of the worst moments in our business history. How we overcame, overcome and became what we are now. Thinking that your business is the only one struggling right now based on everything that happening around it? - Listen to this episode, you might find some guidance on how to overcome obstacles.
29 minutes | Feb 10, 2021
EP46 - Mental Health
In this episode we discuss mental health of the employees and owners at an MSP. Every business is tough to run or to be in, but we need to have that balance or that disconnect that will help us get to the next stage. Let's discuss that work-life balance, but to the next level... Listen and enjoy!
33 minutes | Jan 20, 2021
EP45 - Approaching Clients with Chris Stock
In this episode we have a special guest: Chris Stock, Infinite IT's CIO. We dive into acquiring new account and maintaining customers. How and why to have a healthy relationship with your current customers. You need to become way more than just a trusted advisor to to them. Listen and enjoy!
33 minutes | Jan 8, 2021
EP44 - New Year New Predictions
Happy new year! First episode of 2021. New year new predictions. New book. New chapter. What's coming down this year?. How is your business adjusting to the new normal? Listen and enjoy.
38 minutes | Dec 22, 2020
EP43 - How to Juggle Family, Kids and Business with Special Guest Nichole Hickman
In this episode we have a special guest. Craig's wife, Nichole Hickman. Really Interesting and amazing conversation about how work, home, family, kids and life in general. Finding that balance. How can we do a better job paying attention to what's going on around us?. Listen and enjoy!
28 minutes | Dec 18, 2020
E42 - The Rants
In this episode we are shifting the conversation a little. Let's rant!! What's up with Kale? - What are some of the rants that we have as MSP owners? Timelines? Agreements? Wrong expectation? Let's talk about them!
26 minutes | Nov 25, 2020
EP41 - Contracts and Account Management
Need some ideas to keep or improve your relationships with your customers?. Struggling with contract management and maintaining customers?. What about contract renewals? Do you increase or decrease the price to your customers?. Listen and find some answers to these interesting questions.
40 minutes | Oct 28, 2020
EP40 - Pricing Packages
Wondering how to establish price for your MSP services and products? Price yourself properly? Doubts about pricing models and which ones are common out there in the industry?. Tune in EP40 and learn about these and how to position your business in the market.
26 minutes | Oct 21, 2020
EP39 - Working after Corona Virus
How do you transition your business from pandemic to normality? How to predict the unpredictable? What to provide your staff members in order for them to keep on working from home? What about field techs?. We have answers!
25 minutes | Oct 15, 2020
EP38 - And we are back!
How are you and your business doing during these times? Issues? Improvements? How's your team? We MSP are lucky to be in this industry and we should appreciate the time to work in our businesses. In this episode, we talk about how we've been doing during these times. Check us out: iTunes Spotify Google Podcast
28 minutes | Jun 3, 2020
EP37 - How to survive during a Pandemic
In this week’s episode the guys tackle how to survive the pandemic, helping others, silver linings, karma, funding, marketing, new drinks and what are the next steps we all need to think about as MSP’s. If you have a question about how, we’ve got you covered. Check us out: iTunes Spotify Google Podcast
27 minutes | May 6, 2020
EP36 - To be or not to be flexible, that is the question
To be or not to be flexible, that is the question.. the guys tackle this in episode 36. What does it mean to you and your business to be flexible during this time? How would you tackle such a problem within your company? And guess who’s back Todd Gates let’s hear his view on this; does he agree with the guys or does he play mediator. And we’d love to hear your view on this topic so please remember to comment and let us know what you think. Like, Subscribe, Share and thank you for tuning in! Check us out: iTunes Spotify Google Podcast Tune-in
48 minutes | Apr 15, 2020
EP35 - Surviving week 8, now what?
In these week’s episode the guys have a guest: Todd Gates from HCS, he’s asking some important questions about what to do with this “new normal” we are facing in our industry. We’ve got it all these guys talk: culture, cannabis, taxes, high school distilleries and much more… This episode is right what you need during this time because we got answers. So sit back and enjoy. Check us out: iTunes Spotify Google Podcast
39 minutes | Mar 20, 2020
EP34- CoronaVirus COVID-19 Special
Hello all! A new episode out! we are talking about how Covid-19 has changed how we do buisiness. How it has affected diffrent industries/clients and What to do to help.. We also talk about our get together in Dallas Texas and the great time we had.. Tune In!! Tune in to this episode and thank you for checking us out! http://www.it4whiskey.com/latest #business #technology #informationtechnology #podcasting #MSP #IT #VOIP #itmanagement #8_IT #managedservices #episode #focus #networking #moreprofit #1792 #whiskey #IT #msp #enterpreneur #bourbon #scotch #podcast #syneteklife
28 minutes | Mar 10, 2020
EP33 - Live at Xchange 2020 with Matt Solomon
Ever wondered how Cyber Security is affecting the MSP industry? How do you tackle this and many other MSP issues in this fast growing market. Listen to this live interview "podcast" with guest host Matt Solomon of ID Agent, all at Xchange 2020 in San Antonio.. Tune in to this episode and please check out Matt Solomon of ID Agent.. https://www.linkedin.com/in/mjsolomon/ https://event.thechannelco.com/xchange-march
27 minutes | Feb 28, 2020
EP32 - Money, Money, Money
Ever wondered how you get banks to lend you money? Did you know that on average small businesses will try and get money from a bank when they need it the most. Well look no further Episode 32 will shows you how to go about getting cash to start up your business, when you need that extra push and cash flow. What is an angel investor? What branches of your local government will work for you and how to plan your business to use banks in your favor. Check us out: iTunes Spotify Google Podcast Tune-in www.it4whiskey.com/latest IT4Whisky Quick Tip: Fundbox.com Kabbage.com Ondeck.com bluevine.com Score.org Disclaimer: We are not financial experts.. these are our opinions from our own experience. Please consult with an expert.
22 minutes | Feb 5, 2020
EP31- Sales and Mayron not knowing the golden rule of pre-broadcasting
Episode 31 is live! In this episode you’ll get great sales advice on making sure you and your prospect client will make a great team! Tune in now! Check us out: iTunes Spotify Google Podcast Tune-in www.it4whiskey.com/latest Drinks: Mayron- Early Times Whiskey During Ep. 31 Mayron savored on the mellow taste of Early Times, a classic American whiskey. Joe- Green Spot Chateau Montelena Sweet and zesty, was the choice of drink for Joe in Ep. 31 with a hint of jealousy(jokingly) as Craig consumes one of Joes favs, Red Spot! Craig- Red Spot Irish Whiskey While on Ep. 31 Craig partook in the rich and sweetened bitterness of Red Spot Irish whiskey.
29 minutes | Dec 30, 2019
EP 30 - 2020 Outlook / Predictions and more...
Listen in to our latest episode! We talk about the IT outlook in 2020, some predictions and the need to evolve as a business (again).. Mayron low key makes a tradition by drinking the same as last year, while Craig drinks an expensive bottle of Pappy.. And Joe, well 1792..... Dont miss out on this episode! Please continue to Message, LIKE, Subscribe and Share!! **Find us on:** iTunes Spotify Google Podcast Tune-In www.it4whiskey.com/latest
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