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InsurTalk

34 Episodes

29 minutes | Jun 22, 2022
Ernst & Young Partner Bob Reveal: The Rise of Alternative Distribution
To meet ever-evolving customer needs, P&C insurers need to adapt a fast, launch-and-learn approach to innovation that makes fitted coverage easier to buy, use, and manage—here's what it'll take to do it right.
20 minutes | Jun 10, 2022
2022 Elite Women in Insurance—Two Winners Are Here With Your Altitude Adjustment
Insurance Business America's prestigious annual list recognizes Guidewire's President/COO and Chief Evangelist for their contributions to the industry.
27 minutes | May 22, 2022
Andy Taylor, CEO of Gore Mutual Insurance Company, on Navigating P&C’s Next Horizon
Andy Taylor, CEO of Gore Mutual Insurance Company, on Navigating P&C's Next Horizon "Skate to where the puck is going, not where it has been." How Canadian hockey great Wayne Gretzky's iconic words inspired Gore Mutual in its mission to become a purpose-driven, digitally led national insurer. 
30 minutes | Apr 19, 2022
Bryan Falchuk, Insurance Industry Technology Expert & Author of ’The Future of Insurance’
Memo to P&C insurers: Efficiency alone won't deliver success. The biggest returns on technology investments come from innovating your products and how you deliver them. Here's how to do it right.  
26 minutes | Mar 15, 2022
Grange Enterprise Innovation Officer Brent Hammer on Accelerating the Insurance Revolution
Inside G-Force is a dedicated unit of Grange Insurance run by a self-described "insurance nerd" who's focused on driving innovation that positions the carrier for the future—and revolutionizes the industry.
29 minutes | Feb 8, 2022
HSCM Ventures’ Adrian Jones On All Things Insurtech—What’s In, What’s Out in 2022
More steady growth, less blitzscaling. More games of inches, not miles. More ROI analysis, less POC Hell. HSCM Partner Adrian Jones joins Laura for the lowdown on what's next in the world of insurtech.  
19 minutes | Jan 12, 2022
PwC’s Imran Ilyas: Leveraging Change Management to Execute Transformation Successfully
PwC's Financial Services Partner and Insurance Operations & Technology Co-Leader shares the secrets to leveraging change management to help insurers successfully execute their transformation initiatives in 2022 & beyond.  
30 minutes | Dec 12, 2021
Special Year-End Episode—Expert Insights on Igniting Innovation
In this special episode, we revisit some of the expert insights shared by insurance industry trailblazers who've appeared as guests on the show. It's a sampling of the best of the best—on insurtech innovation, digital transformation, artificial intelligence, virtual reality, usage-based insurance, and more—to get us inspired for the year ahead. 
18 minutes | Nov 23, 2021
HazardHub Founder & CEO Bob Frady—Making Unknown Risks Knowable
The founder of Insurtech 100 company and leading provider of property-level risk scoring reveals the origins of HazardHub—and what its acquisition by Guidewire promises for underwriting and claims organizations.
17 minutes | Oct 24, 2021
Shane Cassidy, EVP Global Insurance at Capgemini—Enabling Transformation
The head of Capgemini's global insurance unit shares insights on the top business goals pursued by insurers in their transformation initiatives, strategies for achieving those objectives, and the best metrics for measuring their success.   
20 minutes | Sep 23, 2021
Steven Van Belleghem, Global Thought Leader in Customer Experience
The international speaker, thought leader, and author of "The Offer Your Customer Can't Refuse" shares expert insights on what it takes to deliver a differentiating customer experience in an age of AI-first business strategies.
27 minutes | Jul 15, 2021
USAA's Devi Mohanty on Fostering Innovation in Insurance
USAA's Vice President, Product Development & Innovation discusses quickly developing new business initiatives and products, such as small business insurance, to address the unique challenges the insurer's members and how USAA measures the success of these innovations. 
15 minutes | Jun 15, 2021
Buckle's Marty Young on the Gig Economy, Rideshare Coverage, and the Future of the Industry
Buckle CEO discusses how new data sources, including tips, star ratings, and driving times, will help the insurer reinvent rideshare coverage, ultimately enabling members to break free of the credit score trap and achieve economic freedom.
15 minutes | May 13, 2021
Topdanmark's Thomas Erichsen on Leveraging Technology to Deliver Superior Customer Experience
Topdanmark Group EVP and CTO discusses how the insurer is modernizing its technology, creating a holistic view of the customer, and empowering its channels with stronger digital capabilities, all to ensure the best possible customer experience. 
15 minutes | Apr 13, 2021
Grinnell Mutual’s Roby Shay on Positioning for Innovation
Grinnell Mutual Vice President of Enterprise Solutions and Chief Information Officer discusses how deploying a modern platform in the cloud enables the insurer to innovate, test and learn, and more easily integrate insurtechs into its ecosystem. 
12 minutes | Mar 16, 2021
Topa Insurance Company's Denise Pavlov on Insuring the Cannabis Industry
Topa Insurance Company Chief Operating Officer discusses the unique risks and challenges of offering specialized cannabis insurance coverage through its partnership with Cannasure, a wholesale broker and managing general agent. She also provides her perspective on fast-moving US legislation and the importance of understanding the product and supporting the industry. 
18 minutes | Feb 23, 2021
Bonus Episode - InsurTalk Host Laura Drabik Featured InsurTech Radio
In this special bonus episode, InsurTalk host Laura Drabik talks to InsurTech Radio about her role as Guidewire's Chief Evangelist, women in technology, and the history of Guidewire. You can find more InsurTech Radio podcast episodes at www.insurtechradio.com.   
16 minutes | Feb 2, 2021
Peel Mutual Insurance's Irene Bianchi on Using AI to Improve Business Processes
Peel Mutual Insurance Company President and CEO discusses how the insurer applied artificial intelligence to eliminate phone tag with customers, improve the claims process, and eliminate employees' pain points. She also shares her thoughts on where AI can best be leveraged next to free up the time of adjusters and underwriters so they can concentrate on the business. 
16 minutes | Jan 12, 2021
IAG's Kylie Burtenshaw on Navigating the Digital Transformation Journey
Insurance Australia Group's Enterprise General Manager shares the essential components of the insurer's digital initiative and where, within the organization, they began the journey. 
14 minutes | Dec 8, 2020
Seibels' Rao Tadepalli on Innovating with Insurtech
Seibels CIO and Plug and Play mentor discusses how insurers can most effectively work with insurtechs and ultimately make innovation ideas happen.
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