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23 minutes | Jun 8, 2021
David’s Bridal CEO on Styling the COVID Wedding
Weddings in the COVID-era look a little different. Many couples staged “minimonies” to celebrate their big day, sometimes with a Zoom link as a substitute for in-person celebrations. Just as celebrations have adapted, the way people shop for wedding wear also had to shift. David’s Bridal CEO Jim Marcum discusses how he’s navigating the future of the wedding business. That includes building an omnichannel experience to help brides shop from anywhere and industry trends to look out for in 2022.
27 minutes | Apr 27, 2021
Lundbeck's CEO on Developing Breakthrough Medications & Allocating Funding
How do CEOs determine focus areas and allocate budget to R&D initiatives? In this episode, Deborah Dunsire, four-time chief executive of public and private companies shares her experience. Dunsire has been the CEO of Lundbeck since 2018 — overseeing teams that discover new medicines in Copenhagen and California, as well as others who market and sell the company’s products around the world. Get her tips for innovators looking to improve their relationships with their CEOs.
30 minutes | Apr 20, 2021
What Makes Chief Strategy Officers Tick
How do Chief Strategy Officers balance the core business with new opportunities? And, what can teams do to build the right portfolio of activities? Megan Lyon, Chief Strategy Officer of Herman Miller, explains how she approaches crafting strategy for the furniture company. George White, Chief Innovation Officer of Cantina, also shares best practices for setting strategy.
25 minutes | Apr 13, 2021
Sonesta Hotels’ COO on Growth During a Pandemic
How did Sonesta grow from 58 hotels in November of 2020 to 1,200 locations today? Vera Manoukian, Chief Operating Officer at Sonesta International Hotels Incorporated, explains. Manoukian also shares how the team pivoted to meet guest concerns and keep rooms booked during the pandemic.
25 minutes | Apr 6, 2021
Takeda Pharmaceutical's CTO on Building Technology Roadmaps
How do Chief Technology Officers build roadmaps to implement new technologies? Leo Barella, Chief Technology Officer at Takeda Pharmaceutical Company, explains. He also discusses best practices for working with data and using data to inform digital strategy.
31 minutes | Mar 16, 2021
Exploring the Psyches of Chief Innovation Officers
How do chief innovation officers they set priorities? And, what do they do to influence culture? Debbie Brackeen, Chief Strategy and Innovation Officer at CSAA, explores how she approaches the insurance company’s innovation portfolio, the metrics that matter, and disruption in the insurance space. Frazer Bennet, Chief Innovation Officer of PA Consulting, also shares insights.
25 minutes | Mar 9, 2021
The Portland Trail Blazers Chief Commercial Officer on Pivoting the Fan Experience
Dewayne Hankins, the Chief Commercial Officer of the Portland Trail Blazers, shares how the basketball team shifted the fan experience in response to challenges created by COVID-19. During the conversation, he covers how the team kept fans connected to players in the NBA’s 2020 bubble, how the team is approaching empty seats this season, and storytelling tips. He also shares his past experiences at Chief Marketing Officer and Chief Innovation Officer at the organization.
23 minutes | Mar 2, 2021
Empowering an AI-First Organization with Anthem’s Chief Digital Officer
How can AI and machine learning provide patients with personal, preemptive healthcare? Rajeev Ronanki, the Chief Digital Officer of Anthem, shares his experience. He also discusses how his team works with large data sets, the skills he looks for in employees, and how AI can improve telehealth.
25 minutes | Feb 23, 2021
Building a Culture of Innovation with Delta Dental's Chief People Officer
How can organizations build a culture of innovation and effectively create buy-in for change? Sarah Chavarria, the Chief People Officer of Delta Dental, explains. Chavarria also shares how the dental insurance company developed its core values, the importance of gathering feedback from employees, and how the company responded to challenges caused by COVID-19.
2 minutes | Feb 2, 2021
Innovation Answered: Taking You Inside the C-Suite
Innovation Answered, the podcast for corporate innovators, is back for its fifth season. And this season of our podcast is very special: We’re going to take you inside of the C-Suite of some very well-known, well-established organizations. In each episode, we’ll interview a different C-level leader to talk about their innovation priorities. That includes how to secure their support and how to push projects across the finish line. Subscribe for updates. New episodes debut starting February 23.
24 minutes | Dec 15, 2020
Tackling a Bike Shortage and Approaching Early R&D at Trek Bicycle
COVID-19 has changed the way people get around. Instead of public transportation, cycling has become a preferred mode of mobility, as well as a way to safely exercise outdoors. A spike in demand might seem like a clear win for bike makers. But, more sales means greater stress on supply chains and longer wait times. To find out how the bike sector is dealing with the unexpected surge of interest, we talked to Chad Manuell, Director of Engineering at Trek Bicycle. Manuell also discusses how his team approaches early innovation and R&D project.
35 minutes | Dec 1, 2020
How Diversity Drives Innovation
2020 has been a year of racial reckoning — with discussions about police brutality and systematic racism stretching from the streets to the dinner table to the virtual conference room. To take a deeper dive, we gathered a panel to discuss how to make DEI initiatives at big companies more effective. Our panelists include: Irina Kozlovskaya, a Director of Industrial Design at Fitbit; Alfred Jones, Head of Mechanical Engineering at Lyft Level Five; Jessica Hansen, Executive Director of the Alliance for Smiles; and Simone Hadley Wilson, a marketing strategist, formerly of Lyft.
34 minutes | Nov 10, 2020
Essential Data for Finishing 2020 Strong
In so many ways, 2020 has been defined by sudden, dramatic change — from the shift to remote work, to redesigning brick and mortar locations, to changing buying habits, to the national dialogue around racial reckoning, to the aftermath of the presidential election. To find out how big companies have been responding to it all, Innovation Leader’s Editorial Team released four research reports this fall. This episode of Innovation Answered explores the most important data points from that research that can help teams finish the year strong. Scott Kirsner, CEO and Co-founder of Innovation Leader, and Alex Slawsby, a Senior Researcher at IL, join for the conversation.
25 minutes | Oct 6, 2020
Digital & Business Model Transformation at Rosetta Stone
Yellow boxes with CD-ROMs made Rosetta Stone an iconic brand in the 2000s. Since then, the company has transformed itself into an educational technology powerhouse. Matthew Hulett, President of Language at the company, discusses how Rosetta Stone pivoted from a physical product to a subscription service. He also discusses the company’s approach to digital innovation and how his team is working through the COVID-19 pandemic.
15 minutes | Sep 15, 2020
Podcast: The Biggest Barriers to Innovation
While demand for shipping to office spaces is down, the team at UPS has seen an increased in customers shipping purchases to their homes. In this installment of Innovation Answered: Essentials, David Lee shares how his team has adapted to these new needs. He also discusses how his team has changed their approach to storage and gives best practices for innovators in 2020. After the conversation, Lee reads “The Biggest Barriers to Innovation”, an article he contributed to Innovation Leader’s magazine, aloud. Our Essentials segment is designed for busy innovators in big organizations. In each episode, we discuss a recent article from our site or magazine, and read a portion aloud. Want to read along? See the full article.
28 minutes | Aug 25, 2020
How Innovation Shaped the Fall Semester at Universities
After planning for hybrid classes all summer, this month the team at Barnard College pivoted suddenly to another semester of online learning. What goes into making these decisions? And how will today’s pivots affect the future of higher education? We gathered an online panel of higher education experts to share. This episode features Barnard President Sian Beliock, Len Schlesinger of Harvard Business School, and the co-CEO of edX, Adam Medros.
25 minutes | Jul 28, 2020
Pivoting During a Pandemic
The sudden onset of a global pandemic shifted priorities at many large companies. Innovation teams have been tasked with facing new challenges that can help save lives and keep people safe. Colleen Hau of Carhartt discussed how her team worked quickly to make PPE for frontline workers. Firdaus Bhathena of CVS talks about how the company’s COVID-19 testing efforts and acceleration in digital health care. Rhett Alden, Chief Technology Officer of Health and Commercial Markets at Elsevier, shares how his team created a COVID-19 Resource Center in four weeks.
27 minutes | Jul 7, 2020
Leveling Up Your Customer Empathy
What does it mean to practice empathy? Teams need to think about end-users as real live human beings — not just a rectangle on a PowerPoint slide labeled “the customer.” To learn more, we sat down with Irina Kozlovskaya, Director of Industrial Design at Fitbit. Kozlovskaya shares how the team at Fitbit listens to customers and pairs the process with design thinking to build better products. Lisa Somogyi, Director of Business Development at Cooper Perkins, shares tips for practicing empathy in a remote world. Cooper Perkins is also a sponsor of this podcast.
9 minutes | Jun 30, 2020
What Comes Back & When? Exploring Life After COVID-19
What’s changed due to the COVID-19 pandemic? What’s likely to come back? And when? Innovation Leader’s What the Future Looks Like report seeks to answer that question. Kaitlin Milliken, Multimedia Editor at the publication, shares data from the report. Stephan Chase, a futurist and founder of the consultancy Chase Intel, discusses how the pandemic has affected life downtown and the hospitality space. Peter Berger, Director of Innovation for the aircraft manufacturer EmbraerX, explains why drastic innovation cuts are short-sighted.
24 minutes | Jun 23, 2020
How R&D Keeps the CPG Industry on the Cutting-Edge
Consumer packaged goods (CPG) describes any product that requires routine replacement — from personal care to food. Companies in this space have to create new offerings that shoppers will buy again and again. To find out how big R&D bets empower the process, we talked to Ranjani Varadan, VP of R&D at the meat alternative company, Impossible Foods. Jodi Benson of General Mills discusses how her team used customer insights to refresh the yogurt category. Jeff George of Hain Celestial Group also shares how his team has shifted to respond to COVID-19.
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