Episode 7: AWS Innovation with OneTwo
Get a behind the scenes look at OneTwo’s innovative approach to deliver interactive experiences to their customers by leveraging the power of cloud computing. How can technology make engagement seamless and help build trust with customers engaged in the complex home loan process? You’ll learn how the prototyping team collaborated with OneTwo on a self-contained communication platform equipped with video conferencing capabilities, and an automated content library capable of answering customer queries by intelligently gauging the sentiment of interactions. Listen to this episode of Innovation Ambassadors for an enlightening discussion between host Sara Armstrong, Ash Crick of OneTwo, and Marten Payne, Sr Prototyping Engineer at AWS.