22 minutes | Feb 10th 2020

Episode 3 - Navigating Customer Engagements in Customer Success - Parneet Mann

Thanks for continuing with me on the Ingram CX Express. In this instalment, I sit down with Parneet Mann to talk about Navigating Customer Engagements in Customer Success. 

Parneet is the Customer Success Manager at Synnapex. Her role as the Customer Success Manager is not to sell, but to get the information that is needed to implement an effective Customer Success Plan.

 

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