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39 minutes | 16 days ago
How One CEO Grew Their Company by Inspiring Employees to Rise to Their Fullest Potential
Host Kerry Siggins interviews Chad Kalland, CEO of Vecta Environmental Services and co-founder of The Second Story Project, an organization that helps clients create more equitable, diverse, and inclusive workplaces. They discuss Chad’s commitment to building a small but high value-add industrial services company and how to create safe spaces for people to share their experiences and learn from each other in efforts to breakdown barriers around race, gender, socioeconomic status, etc. Chad shares his insights and passion throughout the podcast, and his message is one that we all need to hear. Why? Because we all can be inspired by one another by sharing our personal stories and allowing others to more deeply understand where we came from and how our belief systems came to be. This is a not-to-be missed episode! Guest: Chad Kalland is the Chief Executive Officer at Vecta Environmental Services based in Gonzales, Louisiana, USA. He helped grow Vecta from a 2011 start-up boasting one client and four employees into a regional leader in the environmental and industrial services sector. Chad also a community activist, working with anti-racism organizations in Houston and New Orleans and most recently, he co-founded The Second Story Project, an organization that helps clients create more equitable, diverse, and inclusive workplaces.
34 minutes | a month ago
Don’t Get Left Behind: How Data Analytics Can Transform Our Industry
Host Kerry Siggins interviews her good friend Samantha Cervantes where they discuss the importance of visual data and how easy it is to utilize with drop and drag dashboards, like the ones Tableau offers its clients. Samantha shares insights on how you can make better decisions and better understand your business now that easily digestible data is at your fingertips. They also discuss how software has revolutionized analytics and how data analytics will accelerate changes across the industry. Finally, Samantha and Kerry discuss how to grow and develop a high performing sales organization and why nothing beats being on a great team. Don’t miss this podcast; it‘s packed full of powerful insight and it’s fun! Guest: Samantha Cervantes, a Regional VP at Tableau Software (a recent Salesforce.com acquisition), is a talented sales leader and who understands how data can transform people, companies, and industries. She shares her insight on small and large companies alike are using data to make better decisions. She also gives her tips on how to develop a high performing sales organization…like the one that captured the attention of one of the fastest growing companies in the world…Salesforce.com
53 minutes | 2 months ago
Create a Customer Experience that Makes your Brand one that People can’t Live Without
Guest: John DiJulius is redefining customer service in corporate America today. He didn’t read the books on customer service, he wrote them! His most recent book is “The Relationship Economy” and it’s getting rave reviews. John is the founder and president of the DiJulius Group, a firm that provides exceptional Customer Service content, education, consulting, and training. The DiJulius Group works with clients like Starbucks, Harley Davidson, Nordstrom, State Farm and more. Episode in a Tweet: How do you create a customer experience that makes your brand one that people can’t live without? Learn from the authority, John DiJulius. Background: Host, Kerry Siggins, and John discuss how leaders can raise the bar and set the standard in service that consistently exceeds customer expectations as well as the importance of taking care of your employees so they take care of your customers. They also discuss The DiJulius Group’s latest endeavor, the Customer Service Revolution Conference that starts this week. You don’t want to miss this episode of Industrial Theory.
36 minutes | 3 months ago
Business in India and How COVID Will Speed up the Adaptation of Automation
Guest: Mahesh Parameswaren is the General Manager of Deluxe Industrial Services in Mumbai, India. Although his father owns Deluxe Industrial Services, Mahesh intentionally spent 8 years working in different industries and companies to gain valuable insights and experience, working with his hands and being a part of diverse teams. Mahesh’s father founded Deluxe in 1992 and they offer a wide range of industrial cleaning services across India. Mahesh contributes their success to its long-standing team and the trust of its customers. Mahesh is an inspiring leader and is a truly genuine human being. Episode in a Tweet: Listen as Mahesh and Kerry discuss how doing business in India is growing increasingly easier, how COVID will speed up the adaptation of automation in India and how it has affected life, personally and professionally. Quick Background: Mahesh is an Industrial Electronics Engineer with a MBA and 24 years of industry experience. Growing up, hydroblasting was always part of the dinner table conversation and he knew he would eventually join his
27 minutes | 4 months ago
What is the WJTA up to and what are the plans for the future?
Guest: Peter Wright is the Association Manager for the WaterJet Technology Association (WJTA) and over the last decade, has supported the association and its board of directors grow membership, expand the annual expo and conference, strengthen the “orange” and “blue” book guidelines, create the newly unveiled training and certification program, launch the Global Industrial Cleaning Coalition (GICC), and most recently, develop a digital training platform to deliver educational content to WJTA members. Episode in a Tweet: The WJTA is creating valuable content for its members. Listen to learn more about the WJTA’s training and certification program, the future of automation in the industry, and the newly launched educational webinar series. Quick Background: You don’t want to miss this episode as Kerry and Peter discuss a wide range of industry topics such as the reason the WJTA board of directors made the tough call to cancel the 2020 Expo, the WJTA’s plans for 2021, the launch of the Field Verification Training and Certification program, the value of being a WJTA member, and a sneak peek at the educational webinar series that was recently announced…bringing the 2020 Education Boot Camp sessions to its members. More info on the Webinars: Sign up now for the WJTA’s webinar series, beginning August 13th. These 45 minute webinars are free to anyone in the industry and will be hosted by industry speakers who have a broad industry knowledge and strong presentation skills. The webinars will be available online for a month after they take place to all who registered and they will be available indefinitely as a resource to WJTA members. Topics will cover turnarounds, confined space entry, field leadership and vacuum truck electrical safety. For more information and to register, click here: https://www.wjta.org/wjta/Webinars.asp
29 minutes | 4 months ago
How does the world of robotics fit into industrial cleaning?
Steve Trevino was introduced to technology and manufacturing early in his career working in asset integrity and rotating equipment. He slowly evolved into hazardous environment applications and now uses his passion for technology as the Program Manager at Sprint Robotics.
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