Paul Kelly CEO Fáilte Ireland: 'Trust is the oxygen of an organisation; inject it & everything can happen!'
Paul Kelly has been the Chief Executive of Fáilte Ireland since 2017. Paul is leading Fáilte Ireland, the Irish National Tourism Development Authority, through the deepest crisis ever for our country’s tourism industry. This work is to ensure the industry’s survival, enable reopening and re-imagine a different future post-Covid. The future will build on Fáilte Ireland's previous successes including the Wild Atlantic Way, Ireland’s Ancient East, Ireland’s Hidden Heartlands, the Dublin brand refresh and The Gathering. Today, I speak with Paul about health and wellbeing in the tourism industry, and how Fáilte Ireland has helped tourism businesses navigate Covid 19. We clarify who is a tourist and why it's not always international visitors, but rather Irish people exploring their own country. Paul explains how Fáilte Ireland is currently working through hybrid work models and why trust is so important while developing this new model. He explains how Fáilte Ireland is promoting health and wellness in the workplace, and what potential employees are looking for when considering a job. Paul also shares why he thinks offering remote working will provide a competitive advantage in the future. “The value of tourism is massive in terms of sustainable communities all around the country.” -Paul Kelly This week on In the Doctor's Chair How Covid-19 affected the tourism industry, and how Fáilte Ireland pivoted to face it Why tourism is so important for creating sustainable communities How hybrid working could impact the tourism industry The role culture plays in the workplace What Fáilte Ireland does to care for employee wellness In the Doctor’s Chair Thanks for listening to In the Doctor’s Chair, the show where you’ll hear conversations that share life lessons, health habits, and leadership practices that focus on positive psychology, lifestyle medicine, and ways for you to live with more vitality. If you enjoyed this episode, please subscribe to the show and leave a comment wherever you listen to your podcasts. For more resources to help you to live with more vitality, please visit my website. Apple Podcasts I TuneIn I Google Play I Stitcher I Spotify