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Imagine if your company couldn’t keep up in the ever-changing retail climate. What if your competitors were delivering experiences that more accurately matched consumer values? Would you push the boundaries to compete? Join North Highland’s Jennifer Merritt as she discusses the future of retail by introducing this industry’s 10 Drivers of Change, and what they mean for specialty brands

Imagine if your company highlighted employee experience as much as customer experience? Imagine growth in morale, work-life balance, and productivity. Join North Highland’s Lisa Morris and Joe Johnston as they cover the steps to incorporate human-centered employee experiences into your company’s business plan.

Imagine if you were a member of a retail company facing a devastating storm. Do you have an emergency action plan in place? And if you don’t, what should you do to prepare? These are the questions on the minds of many in the industry…. Join North Highland’s Dan Kopp and Matt Yates in this Imagine If podcast episode as they discuss planning your business around unpredictable weather.

Imagine if the IT function were no longer beholden to its legacy investments, whether that be paying down technical debt, buying hardware, or building new data centers. Would IT leaders collaborate more closely with business leaders, making operational investments based on strategic priorities? In an age where every business is digital, how could this model help a business uphold its competitive advantage? Join Dwight Specht as he explores a world where IT moves away from fixed costs.

Imagine if cognitive solutions could help healthcare organizations solve challenges beyond human capacity. Would robots work side-by-side with doctors to deliver meaningful care at both speed and scale? What is the critical role that people play in unlocking the promise of cognitive solutions in the healthcare industry? Join Joni Roylance and Troy Abruzzo as they explore the key role that people play in the success of AI and automation in healthcare.

Imagine if a pharmaceutical company analyzed patient data and uncovered meaningful insights towards curing a global health epidemic. Could an algorithm diagnose cancer and determine the best course of precision medicine treatment? Instead of visiting the doctor when you’re getting a cold, could a hologram provide over-the-counter treatment recommendations? Join Sandy Jennings and Brian Clements as they explore the emerging ways that AI is making patient-centricity a reality in life sciences.

Imagine if mobility transformed everything about the way we conduct life and business. How would your commute to work change? Would you still own a car? Would there be a need for parking lots and parking garages? How would private and public sector collaboration be impacted? Join Chris McCarthy and Leigh Cook as they share insights into the future of mobility.

Imagine if, before discussing the numbers behind finances, your financial services firm took the time to get to know you as a person. With this information in hand, how would services better satisfy your expectations? How would investment guidance more closely match with your needs, interests, and values? Join Jill Jacques and Joe Johnston as they discuss opportunities for financial services firms to cultivate enhanced client experiences through human and digital touchpoints.

Imagine if an organization’s culture helped it to unleash the potential of agile ways of working? Would it generate more adaptable and responsive products, engage employees, and improve user satisfaction? Join North Highland’s Glenn Roman and David Fisher as they discuss how empowering people to decide and act differently could help organizations take steps to create a culture that drives their agile strategies.

Imagine if your innovation game plan delivered 5-10x the return on your innovation investments? What exactly do we mean when we say innovation gaming and what are innovation game plans? Join North Highland’s Rob Mann and Ray Chaudoin as they cover real world examples of success, innovation game planning benefits, and actions for executives to take in the future.

Imagine if customers refused data access to major Telco’s and MSO’s? Customer privacy has become hugely important over the last few years, and specifically with the implementation of the EU’s GDPR and the California Consumer Privacy Act. Join North Highland’s Anthony Shaw and Jason Serotta as they review the difference between data privacy and a consumer driven approach to using data along with steps MEC companies can take.

Imagine if you could kill a bad habit for good? Why is addressing habits so important? And in particular why is tackling habits so pivotal to the success of change management programs? Join North Highland’s Chloe McDonald and Laura Hancox as they discuss some initial steps that can be taken to change behaviour for good.