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Setting a goal for your business is incredibly important. You want to see the growth in your company scale it to bigger than when it started. Today’s guest can help you with exactly that. Susan Frew is the Business Growth Director and Professional Speaker at Raincatcher. Susan is also the author of Compete on Awesome Not on Price. Susan joins host Molly McGrath to talk about what it takes to buy and sell remarkable companies.   Takeaways:    Regardless of how long you are planning to exit your business, it’s never too soon to begin planning for it. There’s only two ways to exit a business; planned or unplanned, and you want to go with the first option. When working on your business plan, you should keep in mind in the future that you plan to sell the company so how can you get there. It’s important to walk through the steps of how you will get your business ready to be sold.  A monthly recurring revenue is going to help any company exponentially in your sale because it proves your company works. You want to look at the growth potential of your company, the financial performance and you want to make sure you aren’t too reliant on one customer or employee.  Quote of the Show:   7:51 “Most people don't realize that whatever you can do for a monthly recurring revenue is going to help you exponentially in your sales because now people are like “I can walk in Monday and keep making money right away.””   Links:   LinkedIn: https://www.linkedin.com/in/susanfrewspeaks/ Website: https://raincatcher.com/free-confidential-valuation Book Link: https://www.amazon.com/Compete-Awesome-Price-Susan-Frew/dp/1733682414 Ways to Tune In:   Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/cClftWIvliI

Cali Franks is the Programs Attorney at Lawline. She is also a published author. She is a legal problem solver and well versed in counseling clients and making legal jargon easier to understand. Cali joins host Molly McGrath to talk about Lawline’s unique business model.   Takeaways: You want to empower your attorneys and lawyers and other members of your legal team. That will help you to retain employees. Lawline can provide education for attorneys and it can bring a new insight to lawyers and provide more context to an issue. In this tight market, most people will need to be trained and you can’t expect people to show and be experts in what you want right off the bat.  Having a debriefing session can allow people to really sit down and figure out what more information they might need to know to be an expert. Lawline finds the balance between learning from others at your firm and also giving advice to people while hearing their real world cases and how it can be practically solved. You want to be able to link to a video that shows you explaining a subject as that shows that you do understand and anyone can access the link. SEO keywords are a big way to get new clients as a lot of people will go onto google and look at the first few links, so if you do it properly your content should be first.  Quote of the Show:   12:44  “It's particularly exciting when you see other attorneys that are in your firm, staring back at you with the other screen, to tell you kind of what you need to learn, while also getting great exposure from the 160,000 plus other views subscribers that we have. I think it's a really great, happy medium to find that.” Links: LinkedIn: https://www.linkedin.com/in/califranks/ Website: https://www.lawline.com/ Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions

Steve Fretzin is the President of Fretzin Inc as well as the host of the “Be That Lawyer” podcast. Steve actually isn’t a lawyer by trade but after finding out that lawyers made up the vast majority of his business he decided to work with the legal industry and help them get the results they want. He is also the survivor of a horrible plane crash, which motivated to live everyday. Steve joins host Molly McGrath to talk about how to not sound as sales-y to potential clients.   Takeaways:  When building up your client list, you need to have the soft skills to talk to them such as relationship building, question, qualifying, and listening. Most Attorneys are afraid of coming off too much like a salesperson and that will prevent them from landing more clients. You need to be motivated, committed and coachable when it comes to learning how to get more clients. It takes time to learn. If you want to become a great lawyer, you need to put the time in and practice over and over again. When it comes to learning, paying attention is a key aspect of it. You won’t retain the information if you don’t pay attention. If you are not motivated in your business then you won’t be focused, and if you aren’t focused your business will suffer. It’s ok to fail at something, as long as you make it a learning experience and figure out why it didn’t work. Quote of the Show:   12:06: “Learning comes at a cost and part of the cost is paying attention.” Links: LinkedIn: https://www.linkedin.com/in/stevefretzin/ Website: https://fretzin.com/ Book Link: https://www.amazon.com/Legal-Business-Development-Rocket-Science-ebook/dp/B09PZHBY6T Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions

Dan heads up marketing and partnerships at Gravity Legal. He is also the host of the “Financially Legal Podcast”. Dan sees the problem that entrepreneurial law firms have and decided that he would launch his own podcast to help them understand how to accept and manage money. Dan joins host Molly McGrath to share his tips on how to run an entrepreneurial law firm.   Takeaways:  You shouldn’t have to go to your practice management system to manage your clients and practice and then have a separate one for payment. You want to get paid in as few systems as possible. There’s technology out there that allows you to transfer money from your operating account to another account without having to write a papercheck. Writing out a papercheck and going to the bank to make a deposit is a waste of energy and time for you. There is a pushback on the cost of payment processing because it takes up to 3% of revenue, but attorneys often fail to collect on 20 - 40% of what they bill out. Consumers are increasingly used to using apps and not using cards or checks to pay, so you need to be able to take all forms of payment. It’s harder to scale your company if you are having a person send out invoices rather than having a link to the invoice so someone can pay online. To reduce barriers and make it easier for clients, try to have their payment information mesmerized in a system so they don’t have to type out the card information all the time. Quote of the Show:   10:27 “At a high level firm, one of the pieces of pushback that I often get is the cost of payment processing. I get that 3% of revenue feels like a lot, but what's crazy is lawyers often fail to collect anywhere from 20 to 40 to 50% of what they bill out. So they're super worried about that 3%, but more than happy to let half of their revenue walk out the door.” Links: LinkedIn: https://www.linkedin.com/in/danlear/ Website: https://www.gravity-legal.com/financiallylegal Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions

Gayle Damiano is the Founder of Legal Ease Wellness. After struggling with addiction herself, Gayle has seen the damage it can cause to a persona and their job. She joins host Molly McGrath to talk about the pressures of the legal industry and how to handle it and avoid falling into dangerous habits.    Takeaways:  The legal industry can be a high stress environment which can lead to people to find a solution for the stress in dangerous ways. It’s best to address these head on rather than avoiding it. Attorneys face a crushing amount of work that can lead to a high rate of burnout or addiction as well. The legal space is a male dominated industry and that can be difficult on women, which in turn can lead to them getting a bad reputation. There are more men now who are willing to admit that they are struggling with depression or addiction because of the stress at work.  Don’t be afraid to let people see your emotions. It’s ok to be yourself and sharing your pain can be very helpful. Sit down with your team and tell them how you are feeling. This will help to build a strong team that can help each other.  There are so many people doing great things, and it’s important to amplify the those good things and support them. Quote of the Show: 17:52 “To show vulnerability is a super strength. And to be able to use it in a way that's going to connect you with other human beings and move the ball forward, I say it's a super power.”  Links: Twitter: https://mobile.twitter.com/gayledamiano LinkedIn: https://www.linkedin.com/in/gayledamiano/ Website: https://www.legaleasewellness.com/ Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions

Jotham Stein is the Principal of the Law Offices at Jotham Stein. He has more than 25 years of experience representing everyone from CEO to lower level employees at a company. He’s also the author of “Negotiate like a CEO”. Jotham encourages every employee to protect yourself in employment wherever you can. Jotham joins host Molly McGrath to talk about how employees can think and negotiate similar to a CEO.      Takeaways:  The most important thing is to negotiate and think like a CEO. Most CEOs have protective agreements to negotiate with the board to get severance if they get fired. You want to think ahead and plan for the worst but hope for the best. Protect yourself if possible.  There are many companies that are older that have plans for what to give an employee once they are fired, but younger companies don’t have that.  Go into every situation with your eyes wide open. Find out everything they can about a company so you know what the company is really like. If you have leverage, use that to negotiate something to protect yourself in case you don’t stay at the company.  It costs time, energy and money to hire and train someone. Sometimes managers don’t want someone at a company so they don’t train them properly but if the subordinate is well coached and respected they will go and get a job somewhere else.  When it comes to the interview process, you want to make sure that you keep your emotions in check as that can be a negative or positive reflection on the person. Quote of the Show: 5:14 “The most important thing that you can do as the new employee, whether they're at the newbie level where they've just gotten out of college, all the way up to the C-suite level and to the CEO, is to negotiate and think like the CEO.”   Links: LinkedIn: https://www.linkedin.com/in/jotham-stein-bb441a5/ Book Link: https://www.amazon.com/Negotiate-Like-CEO-Entrepreneurs-Executives/dp/1895131596#:~:text=A%20lively%2C%20engaging%20read%2C%20Negotiate,t%20get%20taken%20advantage%20of. Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions

Karly Wannos is the Managing Partner of The Wannos Law Firm, PA. She is also the host of “The Employment Experience” podcast, where Karly talks about workplace solutions for HR and businesses. Karly joins host Molly McGrath to talk about properly terminating employees and handling work at will employees.   Takeaways:  A lot of states are “at will” employment states, which means you can fire an employee at any time for any reason or no reason at all but it can’t be in violation of the law. A decrease in pay or failure to promote an employee properly can be used in a retaliation claim by a fired employee. In terms of employment cases, it often comes down to a “he said, she said” situation and you can avoid that by having documented evidence.  When it comes to calling in sick, make sure you actually pick up the phone and call or send an email, do not send a text. It is on the employer to provide reasonable accommodations to the employee to do their job if they have a disability.  You don’t necessarly have to send a rejection letter for legal purposes, but if you do you want to make sure you aren’t during someone away because of discriminatory reasons. When hiring people, make sure they understand the potential hire understands what is expected of them in terms of the job hours and what they will do. Quote of the Show:   8:12 “Documentation is so important and that's because in employment cases, it's a lot of he said, she said.” Links: LinkedIn: https://www.linkedin.com/in/karlywannos/ Website: https://www.karlywannos.com/ Podcast: https://www.buzzsprout.com/1744404 Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions

Mathew Kerbis is the Founding Attorney of Subscription Attorney.com. He is also the host of the “Law Subscribed” podcast. Most law firms don’t work on a subscription based model but after working with a few firms, Mathew saw the light and realized that you can make a law practice work based on tiers and subscriptions. Mathew joins host Molly McGrath to talk about how to make a subscription model work in your law firm.   Takeaways:  Lawyers are considered too expensive for the general public. This comes from the debt from going to law school and when they get out, they charge a large rate to make the most money to pay off the loans. A subscription model allows you to scale your business in a better and more efficient way rather than any other model. It allows you to take on more clients with less hires. Fostering relationships is a great way to build your business and clients as well. You want to get involved in the community and it’s easier than ever with all the apps now. Be nice to everybody and be somebody that people can rely on. Then when people are going to need your services they will be more likely to pay for them. You have to be thinking about what your clients are getting out of paying a monthly amount for legal services. Anytime you talk with a client, you want to get what they have to say in writing so that you can always go back to it during calls and make it unique to them. To make subscription model work perfectly you have to accept payment through debit and credit cards. Quote of the Show: 6:00 “Lawyers are just too expensive for the general public. And so what could we do about it? The subscription model is a business model that you can scale your clients and your business, unlike any other model.” Links: Twitter: https://twitter.com/mathewkerbis LinkedIn: https://www.linkedin.com/in/kerbisverse/ Website: https://subscriptionattorney.com/ Podcast: https://lawsubscribed.com/ Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions

Kyla Denanyoh is the Founder and host of the “You Are a Lawyer” podcast. Kyla has a passion for writing and fortune cookies, and used both of those passions to create a podcast where she talks with other lawyers about their jobs and careers. Kyla joins host Molly McGrath to talk about podcasts and how to make your personality shine through in each talk.   Takeaways:  You have to be consistent and persistent when it comes to podcasting. There is a lot of work going into making a podcast successful and you want to make sure you are prepared to handle it. It’s important for people to connect with the “why” they do their job. If you aren’t sure why you are doing what you do, then you aren’t passionate and that affects your work. Your education and experience is not devalued if you don’t pass the bar. It is a very complicated exam and you should still hold your head up for taking it. Storytelling is a powerful tool and there are so many people out there with great stories that they can share, so it’s important to bring those powerful stories to life Most podcasters stop their podcast after 7 episodes as they lose the passion and the drive for it, so plan to power through 7 and go above and beyond. You want to make sure that you are learning something new everyday, and you can do that by talking with people on a podcast. Reading unleashes a creative side of the brain that allows us to really explore unique options.   Quote of the Show: 13:20  “There's a number of thingsI've since realized that my law school education is not devalued. My brain is certainly not devalued because I haven't passed [the bar exam]. I have a daughter, she's one and a half and I would love to tell her I've never quit, look, mommy did it.” Links: Twitter: https://mobile.twitter.com/hemphillkay LinkedIn: https://www.linkedin.com/in/kyla-hemphill/ Podcast: https://www.youarealawyer.com/ Book: https://www.amazon.com/Untamed-Glennon-Doyle-Melton/dp/1984801252/ref=tmm_hrd_swatch_0?_encoding=UTF8&qid=1653057666&sr=8-1 https://www.amazon.com/Failing-Up-Risks-Higher-Learning/dp/1250139961 Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions

John Hinson is the Editorial Director at Spotlight Branding. Companies spend too much of their time and resources focusing on SEO when there are better ways to build up your brand, and John is here to help with that. He joins host Molly McGrath to talk about how to level up your business through marketing and target the right audience.   Takeaways:  You don’t need to focus on search engine optimization. Spend time on your content and elevating your expertise.  Tap into your existing network. Smaller companies don’t have the big budgets like bigger companies to spend on ad money and you can quickly fall behind in that space.  An email list that you create of clients and customers is the most underutilized marketing asset you can have. If you do a social media post a day, a blog every month and an email every month that will create a content loop. It makes sure you aren’t forgotten.  On average, it costs 5 times more to generate business from cold leads than it does to get it from your own list. You don’t need to make your emails super complicated. You don’t need to go out and search for articles that aren’t related just to fill it up. It is so easy to be forgotten these days. It doesn’t matter how much you change someone’s life, if they haven’t heard from you in 6 months they won’t remember you. Quote of the Show:   8:26 “Your email list specifically, whether it's you as the lawyer or just what you have collected in your CRM or whatever the case is, is one of your biggest marketing assets and it's probably one of the least used and most underutilized marketing assets that a law firm has.”   Links:   LinkedIn: https://www.linkedin.com/in/johnhinson/ Website: https://spotlightbranding.com Book: https://www.amazon.com/Something-About-These-Fields-Hinson/dp/1304622231 Podcast: https://www.podchaser.com/podcasts/our-weird-world-1193937 Playbook: https://spotlightbranding.com/playbook/ Ways to Tune In:   Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions

Christian Hansen is the Founder of TheChristianHansen.com and the author of “The Influence Mindset”. He sees a unique way to get your employee to feel connected to the employer and how to get them to stay for a long period of time. Christian joins host Molly McGrath to talk about how to inspire and mentor people and your employees.   Takeaways:    A problem is not a problem until someone feels something. You need to make sure that employees feel comfortable being open and honest with you.  You want to envision what your future will be like, and harness that vision and use it to motivate you to keep you going.  Building a positive relationship with a prospective hire will actually make them want to stay at your company longer.  Most people don’t know what their purpose or passion is. This doesn’t mean they are flighty but rather that they need help figuring out what they want to do. People want to have purpose in their life. If you show yourself a purpose driven employer, people are more likely to join your company.  Leaders are outfront and upfront with their employees. This will give employees more clarity and they will respect you more. Culture at a company is incredibly important. You want to make sure it is a positive work culture and feel happy to go into the office everyday.  Quote of the Show:   8:18 “I think especially in the hiring process there are huge opportunities for [employers] to build and strengthen an impression and build a relationship with a prospective hire that is going to shape the time that they're working for you.” Links:   LinkedIn: https://www.linkedin.com/in/clhansen/ Website: https://www.thechristianhansen.com/ Book Link: https://www.amazon.com/Influence-Mindset-Science-Getting-People/dp/1737317508/ref=asc_df_1737317508/?tag=hyprod-20&linkCode=df0&hvadid=532384509515&hvpos=&hvnetw=g&hvrand=13045178399447752837&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9002274&hvtargid=pla-1389485415093&psc=1 Ways to Tune In:   Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions

Sarah Ruffi is the Owner at Ruffi Law Offices, S.C. She worked at a law firm where she was miserable and didn’t realize the impact it had on her family until she was given an ultimatum. Now she is happier and spending more time with her family while also balancing a successful career. Sarah joins host Molly McGrath to talk about the importance of balancing these two worlds.    Takeaways:    It’s important to make sure that you take time for your family as well as your career. You don’t need to sacrifice one for the other.  Many female attorneys leave the practice of law because they feel as though they are forced to choose between having a career or a family and a life.  Where focus goes, energy flows. If you only focus on the negative, then negative things will only happen in your life.  You need to take care of yourself and your family before your career. It’s easy to make yourself the victim but you need to realize how important your happiness is.  Clients will get a better product when employees are happier and committed to the work that they provide.  Don’t feel like you have to work with every client. You need to think about the kind of people that fit into your company and avoid clients that are a headache.  You want to design the layout of your office so that everyone feels comfortable walking into the office.  Quote of the Show:   18:31 “[female attorneys] are leaving for that very reason that I don't want to have to pick between having a family and having a career. And I am going to give up my career practicing law so that I can have a family and a life.” Links: LinkedIn: https://www.linkedin.com/in/sarah-ruffi-8818912/ Website: https://www.ruffilaw.com/ Book Link: https://www.amazon.com/Be-Happy-Both-Worlds-successful/dp/1699291535 Ways to Tune In:   Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions

Alexander Embiricos is the CEO of Remotion. In this day and age, the vast majority of companies have employees that work remotely whether it is hybrid or fully remote. It can be tricky to figure out how to work alongside these employees but today’s guest aims to change that. Alexander joins host Molly McGrath to talk about how to communicate with remote workers and embrace the remote work culture.     Takeaways:    Your employees and even your contracts can do even more if you just empower them and believe in them. The biggest thing you lose when you let go of the office is people talking to each other outside of work related needs. The human interaction of getting to know someone personally disappears.  The hardest part about remote working is that it makes creating relationships with your co-workers more difficult than normal. You want to continue to support remote workability for your employees. This allows them to work in an environment they are comfortable with and work more productively. You can create a call with your co-workers where you mute yourselves the entire time, and just casually do your work and you can unmute to talk about life. Employee retention is something that many companies struggle with but it can be solved by having a work environment that people enjoy heading into. As a leader, it is your job to structure the environment around your company. You can do little things like showing appreciation for your co-workers.   Quote of the Show:   3:44 “Your employees and even your contractors can do a lot more than they might be doing for you right now, if only you can empower them, which is to create a context where they can do what they wanna do for you and then basically get out of their way.”  Links:   Twitter: https://twitter.com/embirico LinkedIn: https://www.linkedin.com/in/embirico/ Website: https://www.remotion.com/ Ways to Tune In:   Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions

Dr. Lois Frankel is the President of Corporate Coaching International, the author of the best-selling book “Nice Girls Don’t Speak Up or Stand Out”, among other books. She’s also an internationally-recognized expert in the field of leadership development for women. Lois sits down with host Molly McGrath to talk about ways women can communicate in the office with their boss and other co-workers..   Takeaways:    Have people tell you about their upbringing. From that you can tell someone what they need to develop in order to best compliment their behaviors.  Nice girls are women who act according to how they were raised from their childhood.  Being nice is necessary for success, but it's not the only thing that can bring you success. Hard work comes with that as well. There are different rules for how different are supposed to communicate and those rules keep women from speaking up, which is unfair and unjust.  You can’t tell women not to get emotional. Before you get emotional or find yourself in tears, you need to deliver a message. It’s been socially acceptable to be teary but not to be angry. Chance favors the prepared mind. You want to make sure that you are ready for whatever meeting you are going into and odds are that the meeting will go well.  If no one is responding to you, don’t keep talking as people tend to tune out. Instead, use a tagline like “did I answer your question?” Quote of the Show:   7:35 “Nice is necessary for success, it’s simply not sufficient.” Links:   Twitter: https://twitter.com/drloisfrankel?lang=en LinkedIn: https://www.linkedin.com/in/drloisfrankel/ Website: https://www.drloisfrankel.com/ Book Link: https://www.amazon.com/Nice-Girls-Dont-Speak-Stand/dp/1549103369 Ways to Tune In:   Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions

Joseph Warren provides Elite VIP Coaching for Christian Husbands at blowuprocks.com, the host of the “Broken Catholic Podcast” and the “Your First 100K Podcast”. Clearly a man of many talents! He used to work over 100 hours a week in his early 20’s, which led to great success for him. Joseph joins host Molly McGrath to talk about how to manage your anger and stress.   Takeaways:    Society teaches men to not be voneral and push all their feelings down. This can lead to explosive outcomes and negatively affect relationships. You have to understand the problem to get to the solution. You can’t make headway on an issue if you don’t understand the source of it.  7 rocks that can kill us: mental rocks, shame rocks, business rocks, marriage rocks, parenting rocks, fitness rocks, spiritual rocks. A common issue when we realize there is a problem that needs to be dealt with, we tend to ignore it. This only makes the issue worse, you need to resolve the issue. Everyone is meant for greatness. It’s easy to believe that isn’t true but everyone has a greatness inside of them waiting to be unlocked. Anger is caused by a loss of control in a situation. This leads us to hurt others and then eventually lose everything we worked so hard for. Stop making resolutions. Instead, you should be making commitments. Resolutions aren’t as strong as a commitment and it is easily broken and not kept up with. Quote of the Show:   4:00 “Anger is good when it's applied in the right direction, but destructive when it’s not.”    Links:   LinkedIn: https://www.linkedin.com/in/josephwarrenceo/ Website: https://www.blowuprocks.com/ Podcast: https://podcasts.apple.com/us/podcast/broken-catholic-1-podcast-on-itunes-for-protestants/id1270337955 Book: https://freepurposebook.com/ Ways to Tune In:   Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions

Paige Hulse is the Owner and Lead Attorney at Paige Hulse Law. She is passionate about trademark law and intellectual property. Paige joins host Molly McGrath to talk about how to make yourself stand out in a tough industry and make sure your reputation is in great standing.    Takeaways:    Stand out in the legal space. Find a way to make yourself different from everyone else who is working in the same field.  Know your cliente. You want to understand what makes them tick and what they respond well to, and then you can cater your business to them. Your reputation is very important. Nothing will make or break your business like having a positive or negative reputation. Don’t be afraid to put your neck out there. You need to have your face in meetings for people to recognize you and your business. Be careful of the emotional capital that comes with litigating contracts. You need to make sure that every client is emotionally ready for that.   Ethics should be at the forefront of your mind. Don’t let your ethics flip or change, and you want to make sure you are working in the best interest of your clients.  Running your own business can be challenging. But you have to push yourself to be better and grow yourself and your company.  Quote of the Show:   9:13 “I knew from the outset and to this day, it's extremely important to me. I think it's reflected in both of my websites. I studied the people that I was catering to. I studied what made them comfortable, the language they spoke per se, like just the industry vernacular, the look, the aesthetic that they were going through. And I created a space that my clients feel extremely comfortable in and an approachable environment.” Links:   LinkedIn: https://www.linkedin.com/in/paige-hulse-a9086284/ Website: https://paigehulse.com/ Ways to Tune In:   Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/ujmXKqu-hZ4

Pat Iyer is an author of many books, and she is also the President and Legal Nurse Consultant of the Pat Iyer Group PLLC. She used to supply attorneys with experts and legal nurse consultants in court cases. Pat joins Molly McGrath to talk about her knowledge in the area of legal nursing consulting.     Takeaways: In the 1980’s, there was a concept that physicians could talk about nursing care and then the court systems noted that those are two different professions. All records used to be hand written so there was a considerable focus on what a piece of paper might say. Legal nurse consultants help with that.  A legal nurse consultant is more focused on the nuances and finding a way to clear up the information while a paralegal records what they see on the screen. Attorneys see the pieces of information that are missing. They want to make sure that they are not caught off guard by any secret information. You want to make sure you are able to distinguish the difference between an expert or a consultant in a case.  Quote of the Show:   11:47 “The difference is that the legal nurse consultant might look at what's missing or what are the nuances, how to interpret that information while the paralegal might be looking at what's on the screen, faithfully recording it, but not understanding the implications, always behind what's in the medical record” Links:   Twitter: https://twitter.com/patiyer LinkedIn: https://www.linkedin.com/in/patiyer/ Website: https://patiyer.com/ Book Link: https://www.amazon.com/Negotiating-Bully-Charge-Tables-People/dp/1632651351 American Association of Legal Nurse Consultants: http://www.aalnc.org/ Ways to Tune In:   Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/ktfrNj1QJWQ

Eda Rosa is the Paralegal at Eda Rosa LLC. She’s also the host of the”Let’s Talk Paralegal” podcast. She sees a lot of inefficiencies in law firms and aims to fix that. Eda sits down with host Molly McGrath to talk about how she wants to change the way attorneys work with paralegals and how to make sure your employees feel respected.      Takeaways:    Attorneys in general don’t get trained on how to properly use a paralegal. That is something that should be taught more.  The legal industry is chaotic and you need to make sure you are ready for it. The industry isn’t going to slow down just for you. Attorneys are like a parent. They take care of their legal support staff and make sure the bills are paid and the lights remain on, all while being an attorney. When you have your own firm, you can decide how the culture is there. You want to make sure the culture is something that people can thrive in.  You can change the industry so that it doesn’t have to be crazy for you. You can create that culture in your office.  You can do simple acts of appreciation for your employees. A simple thank you can go a long way for how an employee will work hard or go the extra mile.  You should know your team members and know how to communicate with them. If something seems off, show initiative and make them feel comfortable talking with you.  Quote of the Show: 15:56 “The whole purpose is to literally change the legal industry from the inside out. And the only way we can do that is by changing the current narrative that we always have to be chasing deadlines and being behind everything. That's not necessarily true if we create this beautiful culture and it's just like a family.” Links:   LinkedIn: https://www.linkedin.com/in/eda-rosa-law/ Website: https://edarosallc.com/ Podcast: https://www.amazon.com/Lets-Talk-Paralegal-Hosted-Rosa/dp/B08JJV3GTK Book Link: https://edarosallc.com/lets-talk-paralegal-book/ Ways to Tune In:   Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/zBSCtd9mWFY

Keith Bailey is the Founder, Facilitator and StoryConnecter at Articulated Intelligence. He has found different ways to make sure that your audience cares about what you are talking about. With the great power of public speaking comes the great responsibility of making sure your audience is invested. He sits down with host Molly McGrath to share his tips on how to keep your audience involved and vested into your speech.   Takeaways:    The audience always wants the speaker in a podcast or at a conference to succeed. When you use to many “ums” or other filler words, you unintentionally commit “audience abuse”  Avoid just delivering facts and figures. The audience wants to hear stories, it’s how they connect and relate with the speaker. You exclude 80% of the audience if you only do facts and statistics from a powerpoint slide. Take a simple story and tie the data to it. You don’t have to share a story that paints you in a bad or embarrassing way to get the audience to understand, you just need to meet them on their level. Audience participation is critical. Whether it is a hand raise or anything else, they then have a vested interest in discussion. Taking a 3 second pause can create a massive difference in a speech. It is one of the most engaging things you can do in a speech and creates suspension. A good test to see how well your doing is seeing how many people are on their devices. You want to make sure that you are keeping them interested.  Quote of the Show:   7:22 “There is a misnomer of having to be vulnerable and share a story that paints me in a bad light. We know that the person that controls the narrative controls the outcome.”   Links:   LinkedIn: https://www.linkedin.com/in/developing-impactful-leaders-through-public-speaking/ Website: https://www.articulated-intelligence.com/ Using Your Virtual Background: https://www.articulated-intelligence.com/VirtualBackgrounds Ways to Tune In:   Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions

Ann Pearson is the Founder and Director of Training And Development at The Paralegal Boot Camp. She’s a rockstar Paralegal and she enjoys training incoming Paralegals and getting them ready for the real world out of law school. She sits down with host Molly McGrath to talk about how to properly train your employees.    Takeaways:    Training is supposed to be something that changes behavior and adds a new skill. It’s not something that comes from reading off of a powerpoint to someone. There are three keys when it comes to training someone and those are mind set, behaviors and skills. It’s easier to add skills to an employee than it is to train them to be motivated or ambitious. You need to make sure that employees are flexible and adaptable as well. To develop a really good interactive training program, one hour of that takes about 30 hours to make.  The unemployment rate is under 2% in the paralegal space. People want to only hire experienced employees so they don’t have to train them but then no one trains the junior paralegals and they can’t get a job. The three key factors to increase paralegal profitability are paralegal utilization, realization and productivity. Attorneys, Managers and Administrators need to think outside the box when it comes to hiring an employee. Quote of the Show:   5:05 “Training is not someone standing at the front of a room, reading PowerPoint slides. And it's not filling up a file cabinet with CLE certificates. Training is supposed to be something that changes a behavior or adds a skill. And I think we forget that, when we say, well, we don't want to train the new paralegal, it's changing a behavior, adding a skill.” Links:   LinkedIn: https://www.linkedin.com/in/annpearson/ Website: https://paralegal-bootcamp.com/ Profitability video: https://paralegal-bootcamp.com/3-key-factors-to-increase-paralegal-profitability/ Podcast: https://paralegal-bootcamp.com/paralegals-on-fire-podcast-for-paralegals/ Ways to Tune In:   Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions