Listen Now

Today's guest is Scott Klososky, the founding partner of Future Point of View and creator of Humalogy. Host Jon Knisley, long-time technologist helping companies win the market with emerging AI technologies, talks with Scott about the transition to automation, and working alongside AI and automation. They also talk about how the pandemic has disrupted Scott’s process (as a consultant), and how humalogy principles should be utilized because of the shift to virtual work environments. For years the promise of technology has been the ability to produce a more productive workforce. The challenge however is that while technology may improve productivity and efficiency by automating routine tasks, today it does not embody or transfer the human conditions necessary for building interpersonal relationships.  Humanizing technology is still in its infancy therefore when trying to maximize efficiency and develop connectedness, there's a careful balance that must be struck. To that end, Humalogy examines blending available technologies with human effort to maximize performance and potential.  Scott Klososky is an international speaker, futurist, author of four books, as well as an entrepreneur who has started five successful companies. Talking Points:  “Many is the waves but one is the sea”: working alongside AI  Automation and the public Processes, and the golden triangle of people, framework and technology Leaders should utilize the technology that is already available How Scott uses the concept of humalogy since the pandemic  Working alongside technology and how tech is changing because of the pandemic The internal impact to staff that needs to be reskilled, retrained for new tech Resources/Links:  The Digital Optimist Singularity.FM In Machines We Trust Future Thinkers The Trailblazers Podcast with Walter Isaacson FortressIQ  If you enjoyed this episode, subscribe and check out our series at fortressiq.com/podcast. Thanks for joining us today on hello, Human.

Today's guests are Craig Le Clair, Vice President and Principal Analyst at Forrester Research, and Stephen Siciliano, Partner PM Director at Microsoft for Power Automate. In this episode, Craig, Stephen, and I explore how companies today are under near-constant pressure to accelerate growth, efficiency, and ROI. Effectively implementing intelligent automation at scale is crucial for success in the enterprise, but this remains a challenge with large organizations because of a lack of resources to streamline business process discovery, gather accurate data, and then easily kick off automated workflows.  Maintaining continuity and managing through change is an existential challenge, as business processes experience enormous demand spikes. By using process mining to more effectively orchestrate process automation, companies can address both near- and longer-term operational challenges.  Craig serves enterprise architecture and business process professionals. He is an internationally recognized expert in automation, AI, and the future of work. His technology coverage areas include robotic process automation, AI solutions in financial services, and the potential workforce disruption due to these technologies. His 2019 book, Invisible Robots in the Quiet of the Night, has been met with wide acclaim.  Stephen is the Partner PM Director at Microsoft for Power Automate. Power Automate is a service for automating workflow across the growing number of apps and SaaS services that business users rely on. Talking Points:  Accelerated Digital Transformation  The Workforce of the Future  Human-Machine Interaction  The Process Gap  Resources/Links:  Robots in the Quiet of the Night  Power Automate  FortressIQ  If you enjoyed this episode, subscribe and check out our series at fortressiq.com/podcast. Thanks for joining us today on hello, Human.

In this episode, we explore the building blocks to developing a resilient digital core, and how automation helps businesses manage through a crisis. Today’s guests are Abhinav Kolhe, Head of Technology for Intelligent Automation at Cognizant, and Sudhakar Pemmaraju, North American Head for the Digital Strategy & Operations Transformation Consulting Practice at Cognizant. Maintaining continuity and managing through change is an existential challenge, as business processes experience enormous demand spikes. By using process mining to more effectively orchestrate process automation, companies can address both near- and longer-term operational challenges. Cognizant (Nasdaq-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. The company’s unique industry-based, consultative approach helps many of the best-known organizations in every industry and geography envision, build and run more innovative and efficient businesses. Cognizant believes that the opportunity presented by technology has never been greater, and because of that opportunity, the company will continue to collaborate with clients to modernize their businesses, making everyday life ever better for them, their customers and the communities they serve. Talking Points: Hyperautomation’s key characteristics and components Building resiliency through hyperautomation Current environment and use cases Building blocks for a resilient digital core Resources/Links:  Cassie Kozyrkov, Google DI - https://twitter.com/quaesita MIT’s The Download - https://forms.technologyreview.com/the-download/ Cognizant - https://www.cognizant.com/ FortressIQ – https://www.fortressiq.com

Today’s guest is Doug Henschen, the Vice President and Principal Analyst of Constellation Research. Today Doug will be offering the analyst viewpoint concerning the role of process orchestration in helping companies manage new information, closed-loop analytics, the best integration of technology in both online-based and brick-and-mortar companies, as well as his view of the trends in human-agent teaming. With the on-going return to business, leading organizations continue to pursue digital transformation and innovation goals even as they seek efficiencies and optimization. These initiatives depend on data, often data at scale, and technology optimization to meet target objectives and achieve the target future state.  Doug Henschen is Vice President and Principal Analyst focusing on data-driven decision making at Constellation Research Inc.. Henschen’s Data-to-Decisions research examines how organizations employ data analysis to reimagine their business models and gain a deeper understanding of their customers. His research also acknowledges that innovative applications of data analysis requires a multi-disciplinary approach starting with information and orchestration technologies, business intelligence, data-visualization, analytics, NoSQL and big-data analysis, third-party data enrichment, and decision-management technologies. Henschen has a Bachelor of Arts, Syracuse University and has been in this field for almost 20 years. Talking Points: An introduction to the firm and Doug’s research focus The role of process orchestration in helping companies manage new information The challenges of closed-loop analytics  Real-world stories about consulting with different industries Prognosis trends around the issue of human-agent teaming and partnership The resources Doug uses to stay informed in the world of consulting and data analysis  Resources/Links: Constellation Research Constellation Research Business Transformation 150 DisrupTV Datanami KDnuggets FortressIQ

With me today is Kamal Ahluwalia from Eightfold. Together we are going to explore the current state and future state of turning talent into a competitive advantage for companies. People are really the backbone for any organization, and it's not an accident when we talk about the golden triangle of people, process, and technology that people are first. Employment is the backbone of our society, and everyone deserves the right job. Today, you get the job based on who you might know and not what you are capable of doing. Tomorrow, AI-enabled technology will transform how high-performing companies acquire and manage talent. Talking Points: Who is Kamal Ahluwalia and what does Eightfold do? How can AI technology help veterans?  Can AI technology help with unemployment? Social justice, diversity and inclusion and how AIs can remove bias AI and remote work and school Transformation fatigue  Resources/Links: Website: FortressIQ Website: Eightfold.AI Apple News Twitter: @kahluzalia

Our guest today is Pankaj Chowdhry the founder and CEO of FortressIQ. Organizations on the transformation journey should take the counterintuitive approach of embracing both change and the status quo. The key to the speed, and success of a transformation program lies in figuring out how to leverage components of the existing, while delivering change. This show is supported by FortressIQ, whose mission is to unlock the limitless potential of the global workforce by accelerating the responsible and ethical use of AI in the enterprise. Subscribe now, wherever you find podcasts so you don't miss any of the tips, strategies, or tales from the front lines of the submerging and rapidly evolving technology that is impacting how every one of us lives, works, and plays.  Talking Points: Is there a darker side of AI? Exploring the ideal blend of AI-human integration The Four Realities of Transformation Your processes aren’t going away Your IT systems aren’t going away Your people aren’t going away Your organization’s structure isn’t going away Resources/Links: Website: FortressIQ arXiv sanity Farnam Street blog  Farnam Street podcast

In this teaser, host John Knisley talks about his background, an explanation of his philosophy on AI & how it can impact society, and what you can look forward to in the first season of Hello, Human. [ss_player] This show is supported by FortressIQ, whose mission is to unlock the limitless potential of the global workforce by accelerating the responsible and ethical use of AI in the enterprise. Subscribe now, wherever you find podcasts so you don't miss any of the tips, strategies, or tales from the front lines of the submerging and rapidly evolving technology that is impacting how every one of us lives, works, and plays.  Talking Points: What is “hello, Human”? What to expect from this podcast What is our philosophy on technology The story behind the name “hello, Human” The formatting of episodes Resources/Links: Website: FortressIQ Full Episode Transcript: Welcome to the hello, Human. podcast where we are going to discuss the latest topics in artificial intelligence, and how it's being applied in the real world.  Subscribe now wherever you find podcasts so you don't miss any of the tips, strategies, or tales from the front lines of this emerging and rapidly evolving technology that is impacting how every one of us lives, works, and plays.  The show is supported by FortressIQ, whose mission is to unlock the limitless potential of the global workforce by accelerating the responsible and ethical use of AI in the enterprise.  My name is Jon Knisley, and I'm your host for the hello, Human. podcast. I've been a technologist my entire career working at the intersection of business and IT bringing first-in-class technologies to some of the largest enterprises in the world. From a shelf-scanning application to verify product placement for a CPG company, to automatically assessing world quality for an automobile manufacturer, I've had a front-row seat to how emerging AI can deliver value for businesses of all shapes and sizes. This season on hello, Human., we're going to be talking with the leading builders, explorers, and warriors of AI solutions that are having an impact today, and making a difference in their companies or with their clients. Upcoming episodes tackle a framework for establishing a resilient digital core, tactics to guarantee privacy in the age of AI, when AI will finally disrupt biopharma, and planning for human-bot teaming. I can promise much, much more.  Generally, hello, Human. will provide a more utopian view of technology, and the impact it can have on our work and society. We're not Pollyannas, but we've been through enough cycles and around the block enough times to have developed a favorable view of what technology can accomplish. Because we're biologically programmed to look for danger, it's easy to fear what the future may hold. But we'll leave the more dystopian view of technology to Hollywood, and explore the applied AI landscape broadly for its ability to advance humanity.  If you've made it this far, you're probably wondering why hello, Human? It's a play on the common introduction to computer programming where a few lines of code is written to display "Hello, world" on the screen. But we're focused on AI and improving the understanding of the opportunities presented by the technology. It's hello, Human. to help jumpstart an intelligent conversation and share with you the leading voices in AI today. Episodes will run approximately 20 minutes and will be released every two weeks. We look forward to sharing our guests' knowledge and insights with you and welcome your feedback and recommendations anytime. Thanks again to FortressIQ for sponsoring the program. Subscribe today anywhere you listen to podcasts. Welcome, and thanks for listening.